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Louisville Marriott Downtown – Avis

4 out of 5
Louisville Marriott Downtown
280 West Jefferson Street, Louisville, KY

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 672 avis sur 1002." "
Note de 8 – Bien, d’après 207 avis sur 1002." "
Note de 6 – Acceptable, d’après 62 avis sur 1002." "
Note de 4 – Médiocre, d’après 30 avis sur 1002." "
Note de 2 – Terrible, d’après 31 avis sur 1002." "

9,4/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,4/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Lisa

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the staff and rooms
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michelle

Voyage de couple, Voyage d’affaires
amazing trip!
Séjour de 4 nuits en avril 2024
Drew a répondu le 29 avr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

8/10 – Bien

Paige

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a great Marriott with clean and updated facilities. The restaurant is a nice bonus. The hotel is very busy though which made it quite noisy.
Séjour de 2 nuits en mars 2024
Drew a répondu le 29 avr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Terri

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had great stay with a wonderful atmosphere.!
Séjour de 2 nuits en avril 2024
Drew a répondu le 29 avr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Rex

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked that it is walkable to the KFC Yum Center and several restaurants.
Séjour de 2 nuits en février 2024
Drew a répondu le 22 avr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.My contact info is below.Andrew Hutchinson Guest Experience ManagerLouisville Marriott Downtown 280 West Jefferson Street Louisville, KY 40202Main: 502.673.8006 Email: Andrew.Hutchinson@whitelodging.com

10/10 – Excellent

Rob

Séjour de 2 nuits en mars 2024
Drew a répondu le 29 avr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

rashayla

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel staff was amazing. Just a skywalk away from the Convention Center. Loved it. This was my 2nd time staying there.
Séjour de 1 nuit en mars 2024
Drew a répondu le 27 mars 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Meghan M

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great easy stay!
Séjour de 1 nuit en mars 2024
Drew a répondu le 27 mars 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Stephanie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking garage was always full so don’t pre-pay for parking in case you cannot park there. Hyatt garage is attached and much cheaper.
Séjour de 2 nuits en mars 2024
Drew a répondu le 27 mars 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Micah

Séjour de 4 nuits en mars 2024
Drew a répondu le 28 mars 2024
On behalf of the entire Porch Kitchen & Bar team, we want to thank you for sharing your feedback with us about your dining experience. We are so glad you had an overall positive experience while dining with us! We can't wait to serve you again in the future and we hope you have a wonderful day. Thank you, -Porch Kitchen & Bar

8/10 – Bien

tracy, grayson

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
would have given a 5 except for the price for parking. this may be the prevailing price in the area but that doesn't make it reasonable. this is something that should be disclosed before reservation is made.
Séjour de 1 nuit en mars 2024
Drew a répondu le 4 mars 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Hannah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en février 2024
Drew a répondu le 4 mars 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

2/10 – Terrible

Dan

Paid for a king room. Got stuck in a queen room.
Séjour de 1 nuit en mars 2024
Drew a répondu le 4 mars 2024
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.

4/10 – Médiocre

Jason

Voyage en famille
Average at best
Started our experience off by self parking in the hotel garage. The garage was chaos, the valet parked cars exceeded their 1st floor section so the valet people were parking cars all along the up and down ramps inside the garage which led to many traffic jams, people honking their horns around each corner, and people having to back up to allow people by multiple times! They charge $40 a night to park in this madness too! Upon entering the lobby it was very crowded and loud and we had a very hard time hearing the person checking us in. When we made our online reservation and again as we were checking in we asked for a room on the upper floors of the building. She put us on the 6th floor (of 17!) facing a parking garage. The room was nicely decorated and looked recently redone.. but didnt feel clean. The carpet between the beds had visible long black hairs all over it, and the corners of the floors had all kinds of dust and debris like the room haven’t been vacuumed in a long time! The bedding was nice quality but the mattress in one of the beds was very worn and sloped down in the center. The bathroom vanity was newer looking but the tub/shower combo was in major need of updates! The tub was so stained and dirty looking we had to put a towel down to stand on when taking a shower. No room service, only 1 restaurant that was average at best. For the price we paid for this hotel we were very disappointed.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Leah

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We came to stay for the weekend to attend a concert and also because it was my husband’s 70th birthday, our arrival was nothing short of wonderful, the check in was so easy, from the vallet to the wonderful bellhop that helped us to our room, we could not have been more pleased! Rooms were immaculate, I would recommend a stay here to all my friends and family.
Séjour de 2 nuits en février 2024
Drew a répondu le 26 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

2/10 – Terrible

Acacia

Séjour de 1 nuit en février 2024
Drew a répondu le 26 févr. 2024
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.

6/10 – Acceptable

Mariah

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was nice the booking wasn’t in their computer so I had to wait for my room unfortunately, during my stay the place smelt like smoke supposed to be non smoking but I loved the view
Séjour de 2 nuits en février 2024
Drew a répondu le 26 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Robi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was so friendly and helpful!
Séjour de 2 nuits en février 2024
Drew a répondu le 20 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Ann

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Drew a répondu le 20 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Jonathan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Drew a répondu le 20 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

6/10 – Acceptable

Erica

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Not good value for the cost
Not good value for the money. You spend the money for the room but still pay $40 for parking, nearly $20 for high speed internet unless you’re a member, no breakfast included. The pool is kind of small for this size hotel and there’s a sign (presumably for liability) saying max occupancy is 5 swimmers. If you need to go to the convention center, the skywalk is nice to have but once you check out the key card won’t let you back into the hotel if you want a streamlined way of getting back to an elevator that takes you to the parking garage, so you have to go back outside and walk around. Employees will look you dead in the eye and not let you in even though you have a key card in your hand. Our bathroom wasn’t very clean. There was a stain on the wall that could’ve been wiped off. There were black hairs at the bottom of the toilet and in the shower. I got bumped up in status due to having a Marriott card which promises late checkout but they told me 1pm was pushing it due to needing to get a turnover. The housekeeping staff wasn’t aware of this and attempted to clean prior to our checkout. It took 2 attempts to get my mobile keycard activated, including an extra trip downstairs. I wouldn’t stay again.
Séjour de 1 nuit en février 2024
Drew a répondu le 20 févr. 2024
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.

10/10 – Excellent

Farrah

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful rooms, very clean. Staff friendly. Walking distance to lots of restaurants.
Séjour de 1 nuit en février 2024
Drew a répondu le 20 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Debbie, Riverside

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great!
Séjour de 8 nuits en janvier 2024
Drew a répondu le 20 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

6/10 – Acceptable

Robert

Voyage d’affaires
Points forts : Propreté, commodités
The Hotel is Central Located. Overpriced Extra charge of 9.99 for wifi a 40 dollar charge for parking Overpriced Breakfast. One Morning no Hot water, no reimbursement not even a sorry.
Séjour de 3 nuits en février 2024
Drew a répondu le 9 févr. 2024
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in several areas, and I hope you will accept my sincerest apologies for disappointing you from an overall perspective. I appreciate the feedback from your experience, and will share the specifics with my team. It was a pleasure having you stay with us, and we hope to have the opportunity to regain your confidence in the future. If there is ever anything I can personally assist you with in the future, please do not hesitate to contact me via email or in the office directly.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful hotel! This is the second time we’ve stayed here and will be back! Love it!
Séjour de 1 nuit en février 2024
Drew a répondu le 7 févr. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

6/10 – Acceptable

Paul

Séjour de 3 nuits en janvier 2024
Drew a répondu le 26 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Alysia

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was super friendly and helpful! The girls that work at the bar were especially sweet. The restaurant- The Porch- had great food! Everything is very clean! We enjoyed our stay!
Séjour de 4 nuits en janvier 2024
Drew a répondu le 26 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

8/10 – Bien

Edward

Séjour de 2 nuits en janvier 2024
Drew a répondu le 26 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Troy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property.
Drew a répondu le 26 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property. Wonderful service! Will be back!
Séjour de 2 nuits en janvier 2024
Drew a répondu le 19 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

janet

Voyage en groupe
Friendly staff, super clean!!
Séjour de 1 nuit en décembre 2023
Drew a répondu le 19 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Chuck

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Everything was great the room, staff and service
Séjour de 1 nuit en décembre 2023
Drew a répondu le 19 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Angela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great experience
Séjour de 1 nuit en décembre 2023
Drew a répondu le 19 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

ALAIN, Miami

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Drew a répondu le 19 janv. 2024
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Antonina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Drew a répondu le 14 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2023
Drew a répondu le 14 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2023
Drew a répondu le 14 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Adrian

Séjour de 3 nuits en décembre 2023
Drew a répondu le 14 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Kyle

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great fun weekend family trip. Hotel was clean and staff was helpful and nice. Only issue was the heated pool was really cold. It stated it’s a heated indoor pool but not sure about that.
Séjour de 1 nuit en décembre 2023
Drew a répondu le 11 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel, would like to have a hot tub option in the pool area and more recycling available.
Séjour de 2 nuits en décembre 2023
Drew a répondu le 11 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Jodi

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hotel choice!
Diego checked us in in the first night and was SO helpful with answering lots of questions and helping us with all our late night arrival needs. Loved the hotel decor. All staff was more than helpful and super friendly. Definitely recommend!
Séjour de 2 nuits en décembre 2023
Drew a répondu le 11 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

2/10 – Terrible

Chris

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 2 nuits en novembre 2023
Drew a répondu le 8 déc. 2023
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in some areas, and was wondering if you could share any specifics. Our goal is to always provide an excellent experience and any insight would be appreciated.

8/10 – Bien

Ruth

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
The hotel proprty is nice and clean. Unfortunately, I was charged twice for parking: once with my Expedia reservation and again by the hotel property. After a 45 minute call with Expedia, I have no resolution. I most likely will not use Expedia again nor stay at this hotel.
Séjour de 2 nuits en novembre 2023
Drew a répondu le 1 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Kyle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice Hotel I just think parking should be included in your Reservation
Séjour de 2 nuits en novembre 2023
Drew a répondu le 1 déc. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Drew a répondu le 13 nov. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Angela

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed one night for a concert. The hotel itself and our room was very clean and very nice. The staff was very friendly.
Séjour de 1 nuit en novembre 2023
Drew a répondu le 13 nov. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

8/10 – Bien

Meschelle

Points forts : Propreté, service et personnel et confort de la chambre.
Close to Yum..
Overall a nice place..the room we stayed in was clean. just needs a little cosmetic work..
Séjour de 1 nuit en novembre 2023
Drew a répondu le 13 nov. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

2/10 – Terrible

Le

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 1 nuit en novembre 2023
Drew a répondu le 13 nov. 2023
First and foremost, thank you for taking the time to complete the satisfaction survey. Your feedback is very important to us and our goal is to have every guest 100% satisfied with their stay. With that said, we noticed we received low scores in some areas, and was wondering if you could share any specifics. Our goal is to always provide an excellent experience and any insight would be appreciated.

8/10 – Bien

Kristin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2023
Drew a répondu le 13 nov. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown.It is always encouraging to hear feedback from our guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.

10/10 – Excellent

Hope

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Skywalk to convention
Séjour de 7 nuits en octobre 2023
Drew a répondu le 10 nov. 2023
On behalf of the entire hotel team, we want to thank you for sharing your feedback with us while staying at the Louisville Marriott Downtown. We are so glad you had an overall positive experience while staying with us! If there is anything else you need assistance with please do not hesitate in reaching out. Thank you for staying at the Louisville Marriott Downtown and we hope you choose to stay here whenever your travels bring you back to Louisville.