Title: Hawthorn Suites by Wyndham Louisville North - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Hawthorn Suites by Wyndham Louisville North Luxury aparthotel with free breakfast and a fitness center ![Front of property](https://images.trvl-media.com/lodging/1000000/430000/427600/427527/5f0757be.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily full breakfast](https://images.trvl-media.com/lodging/1000000/430000/427600/427527/a05fd67f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/430000/427600/427527/0ceed983.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/430000/427600/427527/a50f3b3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gift shop](https://images.trvl-media.com/lodging/1000000/430000/427600/427527/d54e2d8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hawthorn Suites by Wyndham Louisville North offers a welcoming retreat in central Louisville. Enjoy a free full breakfast and the manager's reception. Relax in the hotel's garden or use the dry cleaning services. Attentive staff enhance your stay. 7.4 Good ## Popular amenities - Kitchen - Pool - Breakfast included - Pet-friendly - 24/7 front desk - Gym ## Room options ### Check availability for these dates # Tonight [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 19 - Sep. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=427527&PinnedHotelID=427527&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11400/11386/a43a56f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Louisville Airport Expo Ctr by IHG Fairgrounds - Pool - Free airport shuttle - Pet-friendly - Parking included 8.8 Excellent 823 reviews CA $130 CA $153 total includes taxes & fees Sep 29 - Sep 30 [](https://www.expedia.ca/Louisville-Hotels-Crowne-Plaza-Louisville-Airport-Expo-Center.h11386.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=0c032f45-27d8-492a-8a39-677374466621&top_cur=CAD) Ad ![4 restaurants, breakfast, lunch, dinner served; American cuisine](https://images.trvl-media.com/lodging/1000000/200000/191500/191434/b5c46c3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galt House Hotel Trademark Collection by Wyndham Downtown Louisville - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,003 reviews CA $168 CA $198 total includes taxes & fees Sep 28 - Sep 29 [](https://www.expedia.ca/Louisville-Hotels-Embassy-Suites-Louisville-East.h891967.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=0c032f45-27d8-492a-8a39-677374466621&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLouisville-Hotels-Hawthorn-Suites-By-Wyndham-Louisville-North.h427527.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLouisville-Hotels-Hawthorn-Suites-By-Wyndham-Louisville-North.h427527.Hotel-Information) ## About the area Jeffersonville is home to Hawthorn Suites by Wyndham Louisville North. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and some of the area's popular attractions include Kentucky Kingdom and Louisville Zoo. Looking to enjoy an event or a game? See what's going on at L&N Federal Credit Union Stadium or Churchill Downs. [Visit our Jeffersonville travel guide](https://www.expedia.ca/Jeffersonville.dx8031) [View more Aparthotels in Louisville](https://www.expedia.ca/Louisville-Apart-Hotels.d603002-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.26994%2C-85.74863&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fG7WPPCw_IaR7JAtUV3-scT-WII=) 703 N Shore Dr, Jeffersonville, IN, 47130 ### What's nearby - KFC Yum Center - 2 min drive - 1.7 km - Whiskey Row - 2 min drive - 1.7 km - Kentucky International Convention Center - 3 min drive - 2.4 km - Fourth Street Live! - 3 min drive - 2.4 km - Louisville Slugger Museum - 3 min drive - 3.1 km ### Getting around - Louisville, KY (LOU-Bowman Field) - 11 min drive ### Restaurants - ‪Pearl Street Taphouse - ‬11 min walk - ‪Parlour - ‬12 min walk - ‪H.M. Franks, an O'Shea's Pub - ‬12 min walk - ‪Jimmy John's - ‬16 min walk - ‪Harry's Taphouse & Kitchen - ‬16 min walk ## About this property ### Hawthorn Suites by Wyndham Louisville North Luxury aparthotel near KFC Yum Center Close to Whiskey Row, Hawthorn Suites by Wyndham Louisville North provides free full breakfast, a free manager's reception, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and a front-desk safe - Free newspapers, coffee/tea in the lobby, and an elevator Room features All 93 rooms offer comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and free newspapers. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with shower/tub combinations and hair dryers - 32-inch flat-screen TVs with premium channels - Separate sitting areas, kitchens, and refrigerators ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 15 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 25 lbs per pet) ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 150 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 15 per room (one-way) - Pet fee: USD 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old This property accepts credit cards Cashless transactions are available Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests without COVID-19 vaccination ### We should mention The seasonal pool will be open from May to September Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as TownePlace Suites Louisville TownePlace Suites Marriott Louisville North Hotel Jeffersonville TownePlace Suites Marriott Louisville North Jeffersonville Suites Louisville North Hotel Jeffersonville Suites Louisville North Hotel Suites Louisville North Jeffersonville Suites Louisville North Towneplace Suites Louisville North Hotel Jeffersonville Towneplace Suites Jeffersonville Hawthorn Suites Wyndham Louisville North Hotel Jeffersonville Hawthorn Suites Wyndham Louisville North Hotel Hawthorn Suites Wyndham Louisville North Jeffersonville Hawthorn Suites Wyndham Louisville North Hawthorn Suites by Wyndham Louisville North Aparthotel Hawthorn Suites by Wyndham Louisville North Jeffersonville ## Frequently asked questions ### Does Hawthorn Suites by Wyndham Louisville North have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM. ### Is Hawthorn Suites by Wyndham Louisville North pet-friendly? > Yes, this property allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Hawthorn Suites by Wyndham Louisville North? > Self parking is free at this property. ### What time is check-in at Hawthorn Suites by Wyndham Louisville North? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hawthorn Suites by Wyndham Louisville North? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Does Hawthorn Suites by Wyndham Louisville North provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7 AM–9 PM on request. A fee of USD 15 per room applies. ### Where is Hawthorn Suites by Wyndham Louisville North located? > Situated in Jeffersonville, this luxury aparthotel is 0.4 mi (0.6 km) from Falls of the Ohio State Park and 1.3 mi (2.2 km) from KFC Yum Center. Big Four Bridge and Falls of the Ohio Interpretive State Park are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hawthorn Suites by Wyndham Louisville North Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 6.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 290 8 - Good 333 6 - Okay 149 4 - Poor 85 2 - Terrible 87 ### 2/10 Terrible #### Althea May 10, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property manager is falsely advertising this hotel. The hotel is very outdated, unclean, and has a bad odor. Upon checking in just from the unkept and lack of cleaning from the lobby, i could tell. We immediately requested a refund and why. The manager who stated the system wouldnr allow and that he just work there, we knew qas the actual owner. Its sad people falsely advertise thier establishment and take advantage of people and thier hard earning. We even offered to pay for 1 night and cancel the 2nd, he wouldnt take care of the customer. He kept saying but its the Kentucky Derby. So we paid for 3 rooms for two nights that we couldnt stay in. My room was supposedly being cleaned. We met the cleaning lady on the way out with just a dirty rag in her hand. No cleaning cart, just a rag. Get in the room and i almost thru up, the tub was awful and toilet still had unflushed particles. Went back to the front dest to advise and was told we couldnt cancel because of it. Im going to dispute this as this is not right and dont sit well in my spirt at all. Please dont stay at this place. Poor hygienic practices. ##### Althea Stayed 2 nights in May 2022 ### 10/10 Excellent #### Sarah May 9, 2022 ##### Sarah Stayed 1 night in May 2022 ### 4/10 Poor #### Verified traveller May 9, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Needs major updates. This hotel is in need of repair and updates. The paint on tub/ shower wall as chipping. I would rate the cleanliness of the bathroom a 2. The toilet bowl did not look clean. The floor was dirty. The carpet needs to be replaced. The sheets on the bed look like human body fluids but it was only the deterioration of the sheets. We paid for a night stay but checked out the same day. ##### Verified traveller Stayed 1 night in May 2022 ### 6/10 Okay #### Phillip May 2, 2022 Liked: Room comfort #### You get what you paid for. If you're looking for just a bed to sleep in, a clean room and hot showers, then it's perfect. That's all I needed, really. It's super convenient to the US31 bridge to Louisville. (The bridge with no tolls). You're better off getting breakfast somewhere else. Pretty much prepackaged stuff for breakfast or snacks. As far as looks, the walls and floors and the kitchen appliances have seen better days. But I personally don't use it. Pretty much for the price and location, it's very decent and I was comfortable nonetheless. ##### Phillip Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Clay May 1, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Went there for Kentucky Muscle Show! First room was 202! Found mice poop inside of pull out couch! Mold inside of bathroom shower! Moved us to 302 and wasn’t any better! ##### Clay Stayed 1 night in Apr 2022 ### 2/10 Terrible #### Carol Apr 25, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rude, dirty and never staying again Well. Let’s see. First very rude staff at front desk. Door by bathroom sink broke at the bottom, kitchen bottom cabinet broken henge, ants in kitchen sink, asked twice for stuff a Was given nothing but a roll of paper towels. Had to call again after 8 hours to get to and clean towels, did not get room serviced, water leak stains and cracked ceiling in living room and kitchen. Breakfast on Saturday not any left. Waffle maker broke, no eggs, and the poor lady was being treated badly by office staff while she was trying to help hotel guest. Frozen breakfast sandwiches only on Sunday, no drinks, no coffee, thermostate in room did not work. Office person really rude when we asked for coffee for the in room coffee maker. Oh and by the way the toilet rocked, not just the seat, the whole seat and wobbled when sitting on it. Very bad. Over all staff rude, complained, treated guests bad, no service, no help, room was terrible. Do not stay here. They even blocked off part of the grassy area for their employees to cook and told guest the picnic tables were only for them….room 116 ##### Carol Stayed 2 nights in Apr 2022 ### 6/10 Okay #### Sonza Apr 25, 2022 Liked: Staff & service Disliked: Property conditions & facilities #### The good, bad and ugly! The ONLY thing great about the trip was the lady Daniella at check in and the views from the riverside. Danielle (a) was very sweet, hospitable and went out of her way to accommodate our requests. The room was sub-par at most, breakfast was not as expected and we were still billed for a room that was pre-paid before arrival and I was told that I couldn't get a receipt art check out because I prepaid thru a 3rd party which is preposterous. ##### Sonza Stayed 1 night in Apr 2022 ### 6/10 Okay #### Donna Apr 25, 2022 Liked: Property conditions & facilities Disliked: Staff & service, amenities I feel there could've been more seating in the outside areas. Being a major function held that same weekend. No top covering on our bed. No soap or shampoos in the bathroom. Only one roll of toilet paper. No phone in room. ##### Donna Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Carly Apr 24, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel Room wasn't cleaned..full of trash and linnens not changed. Got another room...was just ok on being clean. Told there was a hot breakfast buffet but was only cereal and microwave sandwiches....both looked disgusting. Will never stay there again. ##### Carly Stayed 1 night in Apr 2022 ### 2/10 Terrible #### Jean Apr 21, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort This place needs to be torn down! It’s dirty, furniture is gross, holes in window screens, bathroom door kicked in. In addition, had a sorinkler ##### Jean Stayed 1 night in Apr 2022 ### 6/10 Okay #### Monica E Apr 16, 2022 ##### Monica E Stayed 1 night in Apr 2022 ### 8/10 Good #### Shaun Apr 11, 2022 Liked: Cleanliness, staff & service, room comfort ##### Shaun Stayed 3 nights in Apr 2022 ### 6/10 Okay #### Verified traveller Apr 11, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not even trying to do a good job. The most disappointing thing was that the kitchen was barely stocked. It had very little of what you expect when you pay extra for having a kitchen. One set of flatware, one glass, one mug, no dish soap or sponge. Repair work was schlocky, poor choice of flooring made it look damaged when it wasn’t. Spacious but not comfortable. ##### Verified traveller Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Roobik Apr 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Roobik Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Patrick Mar 28, 2022 Disliked: Cleanliness, amenities, property conditions & facilities The owners sold the business and the building will be torn down. Open six more weeks. Until then, very tough for customers. Rooms were stripped. No irons, facial tissue, shampoo, ect. Did not clean the room, no new towels. You had to go to the office and complain to get fresh towels. I have stayed here. For years and loved the place. So disappointed how things are now. ##### Patrick Stayed 15 nights in Mar 2022 ### 10/10 Excellent #### Laura Mar 28, 2022 ##### Laura Stayed 1 night in Mar 2022 ### 4/10 Poor #### Kennedy Mar 21, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Run Away! This was by far one of the worst hotels I've stayed at in a long time. From maintenance to housekeeping, the place needs a lot of work. It was dirty, there were tons of integral repairs that should have been taken care of, it smelled and definitely has not always been a non- smoking building. I would never stay there again. Also, as someone who works in the hotel industry, why have a suite with a little kitchenette and no dishes, pots, pans, etc? Why have a coffeepot but no cups? What a mess this place is! ![](https://a.travel-assets.com/ugc/hotel-reviews/1342F7CDADBD0C23A66714A717935A22D859CD211647885720090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1A04A406CCAF7F4A6141B7B64205151955B32F2E1647885722326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2CF998DD2BE3ADF2A2D30E6B341239E857384B781647885731963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/910B79B13022FC0DB9254F691DFB23E7EA62BA4B1647885739867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kennedy Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Bailey Mar 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect straight shot to KFC Yum! Center The kitchenette was amazing and staff was very friendly. We had trouble sleeping due to some arguing close by and could hear a lot from the hallway and the surrounding rooms. The breakfast also wasn’t set up when we went down even though the sign said it was supposed to be open. Overall enjoyed our stay ![](https://a.travel-assets.com/ugc/hotel-reviews/E4734EDD8EE76C86D50E1040FE697D388C3588401647374653668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bailey Stayed 2 nights in Mar 2022 ### 6/10 Okay #### Verified traveller Mar 15, 2022 Liked: Staff & service Disliked: Cleanliness ##### Verified traveller Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Jonathan Mar 14, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is absolutely disgusting and completely not cared for. In our building, the one door didn't work, the other one had a boarded up window. Our room was filthy. Mold growing under the soap holder in the shower, floors filthy, stains on the bedding and lampshades, no doors on the closet, holes all over in the walls, light in the kitchen was broken. We had no TV remote, no cups to drink water, the refrigerator rumbled like an airplane taking off so we had to unplug it just to be able to sleep. Lights were burned out, there was trash in the kitchenette cabinets. I had to wipe down all the hard surfaces to feel like I had a clean place to lay my suitcase and the wipes were brown after I got done. The whole place REEKED of weed smoke. There was a gigantic bag of trash in the hallway our entire stay... Absolutely do not recommend this hotel. It is completely filthy, disgusting and unsafe. ##### Jonathan Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### Megan Mar 13, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Bedbugs. Pictures were taken. Property refused to reimburse me for my stay or my luggage i had to purchase to replace my cloth luggage. ##### Megan Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Heather Mar 13, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Our daughter laid out the the sofa bed and it was covered in mouse turds. Just absolutely nasty. Silverware was covered in mold. They were no toilet paper at all in our room. I immediately had to go downstairs to get some. When we saw how nasty and infested the couch bed was, the girls couldn’t sleep. They told us they were booked out but that GM names Tabatha would be in touch with us for discounts. She has not reached back out. I believe in giving company a chance to fix something before leaving a bad review because times are hard right now. But if you aren’t going to try to fix it, it’s time to leave reviews. ##### Heather Stayed 1 night in Mar 2022 ### 4/10 Poor #### Melodie Mar 13, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Some of the things that we Experienced may or may not have been controllable by the hotel, yet made the stay less than pleasing. When we arrived just before 4:30 our room was not ready and were told 30 min. We gave them about 40 and the room was ready when we went in. So big props to the staff for that. Just beside the entry door, a window was busted out, with plywood covering it. How long it was there, who knows. But it can leave an uneasy feeling when walking into a hotel. Our room was clean, and the dishwasher was running when we walked in (not an issue), but the next morning when I woke up to get a drink of water and start coffee before the kids woke up, there were zero cups in the room. There was one (still dirty) coffee mug in the dishwasher-in the entire room (we were in a room with two double beds). No plastic cups anywhere. No dish soap, no wash cloths to clean the mug myself. There was construction going on in the city, and I’m not sure why this lot was the chosen ONE lot to store equipment, but there was a good 1/3 of the parking lot (which is clearly not a shared lot) that was unusable as it had all kinds of construction equipment parked. We returned from a concert at 1am and had to park in an adjacent lot and walk either quite a way around, or through snow and wet grass to get back to our room at 1am. Aside from these inconveniences that just kept stacking up, our room was right beside the elevator, and it was still a very quiet stay. ##### Melodie Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Jacob Mar 10, 2022 Liked: Staff & service Disliked: Cleanliness #### I had a mouse First impressions were of an average hotel for the price. On my only morning at the hotel, I brought a plate of food back to the room and very nearly stepped on a mouse in the middle of the room. I watched as it ran under the couch. After packing up my clothes to check out, I saw a second mouse run out from one room, cross the hallway, and then go under the door of another room. I asked to speak with a manager about a refund due to the mice and was given an email. Before leaving this review, I emailed the hotel manager twice with no reply. The refrigerator and freezer in the room were not cold. ##### Jacob Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Adam Mar 7, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort ##### Adam Stayed 2 nights in Mar 2022 ## Expedia's Latest Trends ### Hotels > [GLō Best Western Lexington](https://www.expedia.ca/Lexington-Hotels-GLo-Best-Western-Lexington.h123895.Hotel-Information) > > [All Inclusive Resorts and Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-All-Inclusive-Hotel.0-0-d50-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Courtyard Marriott Burlington Harbor](https://www.expedia.ca/Burlington-Hotels-Courtyard-Marriott-Burlington-Harbor.h1513759.Hotel-Information) > > [Boston Marriott Copley Place](https://www.expedia.ca/Boston-Hotels-Boston-Marriott-Copley-Place.h22961.Hotel-Information) > > [Lake Hotels in Vernon](https://www.expedia.ca/Vernon-Hotels-Lake-Hotels.0-0-d10619-tLakeHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Bee 'n Bee Bed n' Breakfast](https://www.expedia.ca/Lambton-Shores-Hotels-Bee-N-Bee-Bed-N-Breakfast.h10580943.Hotel-Information) > > [Hotels in Mitchell](https://www.expedia.ca/Mitchell-Hotels.d3000471744.Travel-Guide-Hotels) > > [JW Marriott Hotel Singapore South Beach](https://www.expedia.ca/Singapore-Hotels-JW-Marriott-Hotel-Singapore-South-Beach.h9636009.Hotel-Information) > > [The Waring House](https://www.expedia.ca/Belleville-Hotels-The-Waring-House.h3079957.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Edson by IHG](https://www.expedia.ca/Edson-Hotels-Holiday-Inn-Express-Hotel-Suites-Edson.h1759595.Hotel-Information) > > [Hampton Inn I-75 Lexington/Hamburg Area](https://www.expedia.ca/Lexington-Hotels-Hampton-Inn-I-75-LexingtonHamburg-Area.h16638.Hotel-Information) > > [Four Seasons Hotel Ritz Lisbon](https://www.expedia.ca/Lisbon-District-Hotels-Four-Seasons-Hotel-Ritz-Lisbon.h519042.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yul/puj/montreal-to-punta-cana) > > [Flights from Vancouver (YVR) to Ingenio (LPA)](https://www.expedia.ca/lp/flights/yvr/lpa/vancouver-to-las-palmas) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [flights from pembroke area municipal airport](https://www.expedia.ca/lp/airports/yta/flights-from-pembroke-area-municipal-airport) > > [Flights from Montreal (YUL) to Wabush (YWK)](https://www.expedia.ca/lp/flights/yul/ywk/montreal-to-wabush) > > [Flights from Toronto (YYZ) to Newcastle-upon-Tyne (NCL)](https://www.expedia.ca/lp/flights/yyz/ncl/toronto-to-newcastle) > > [Flights from Sidney (YYJ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyj/yyc/victoria-to-calgary) > > [Flights from San Salvador (SAL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/sal/yyz/san-salvador-to-toronto) > > [Flights from Vancouver (YVR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yvr/lax/vancouver-to-los-angeles) ### Cars > [Car rentals in Windsor](https://www.expedia.ca/Car-Rentals-In-Windsor.d6127335.Car-Rental-Guide) ### Activities > [Things to do in Sarnia](https://www.expedia.ca/Things-To-Do-In-Sarnia.d4149.Travel-Guide-Activities) > > [Things to do in Oban](https://www.expedia.ca/Things-To-Do-In-Oban.d9144.Travel-Guide-Activities) ### Packages > [Ixtapa - Zihuatanejo Vacations](https://www.expedia.ca/Ixtapa-Zihuatanejo.d602954.Destination-Travel-Guides) > > [Isle of Man Vacations](https://www.expedia.ca/Isle-Of-Man.d11715.Destination-Travel-Guides)