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Motel 6 Canoga Park, CA – Avis

2 out of 5
Motel 6 Canoga Park, CA
7132 De Soto Avenue, Canoga Park, CA

Avis

6,6
Note de 10 – Excellent, d’après 259 avis sur 1000." "
Note de 8 – Bien, d’après 234 avis sur 1000." "
Note de 6 – Acceptable, d’après 199 avis sur 1000." "
Note de 4 – Médiocre, d’après 112 avis sur 1000." "
Note de 2 – Terrible, d’après 196 avis sur 1000." "

7,0/10

Propreté

7,0/10

Service et personnel

5,8/10

Commodités

6,6/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

8/10 – Bien

Michael

Points forts : Service et personnel
Points faibles : Propreté
Very nice hotel
Séjour de 5 nuits en mai 2021
Guest Experience Team a répondu le 27 mai 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

4/10 – Médiocre

Laila

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2018
Guest Experience Manager a répondu le 7 nov. 2018
Hi Laila, Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Best Regards, Customer Care Team Motel 6 Canoga Park

4/10 – Médiocre

Patrick

Points forts : Propreté
Points faibles : Service et personnel
Hôtel oui mais sans service.
Prise de contact téléphonique difficile l'agent n ayant pas le temps pour ma demande de recherche d'un vêtement que j'ai sûrement oublié dans la chambre.
Séjour de 1 nuit en août 2018

4/10 – Médiocre

stephane

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ne pas se fier aux apparences
Ne pas ce fier aux apparences, nous avons été grandement déçu de ce motel. Les photos laissent présager que c'est neuf et propre.... ce n'est vraiment pas le cas. Grande odeur de cigarette dans notre chambre, saleté sur les murs un peu partout. Trou de cigarette dans les draps, mégot par terre dans la salle de bain a notre arrivé, saleté sur le plancher un peu partout, ect. On aurait dit que le plancher n'était pas lavé. Stationnement très petit, même qu'il doit en manquer parfois si le motel est plein. Je ne le recommande absolument pas.
Séjour de 2 nuits en août 2017

10/10 – Excellent

Rose

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Customer Care Team a répondu le 21 sept. 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Excellent

Isai

Séjour de 1 nuit en septembre 2023
Customer Care Team a répondu le 20 sept. 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 – Terrible

Jonathan

Séjour de 1 nuit en septembre 2023
Customer Care Team a répondu le 12 sept. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 – Bien

Brooke

Voyage en famille
It was nice.
Séjour de 1 nuit en septembre 2023
Brand Experience Team a répondu le 11 sept. 2023
Hi Brooke,Thank you for positively rating your stay!!Maz K.#Team6

10/10 – Excellent

Esmeralda

Points forts : Propreté, état et installations de l’hébergement
The parking sucked
Séjour de 1 nuit en juillet 2023
Nancy Y. a répondu le 5 sept. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 – Acceptable

RK HOME IMPROVEMENTS

Can do better
Séjour de 1 nuit en août 2023
Brand Experience Team a répondu le 28 août 2023
Hi Traveler,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 – Terrible

Patricia

Points faibles : Propreté
Bug's
Séjour de 1 nuit en août 2023

4/10 – Médiocre

Maria THERESA

Séjour de 1 nuit en août 2023
Customer Care Team a répondu le 29 août 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 – Terrible

Chelsea

Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
Customer Care Team a répondu le 8 août 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 – Acceptable

Cley

Voyage d’affaires
Points faibles : Propreté
The out side was durty not safe
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Dina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Costumers service was good
Séjour de 1 nuit en juillet 2023
Brand Experience Team a répondu le 31 juill. 2023
Hi Dina, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 – Médiocre

James

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté
Séjour de 4 nuits en juillet 2023
Customer Care Team a répondu le 18 juill. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Excellent

Fernando Jose Carmona

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very well
Séjour de 3 nuits en juillet 2023
Brand Experience Team a répondu le 17 juill. 2023
Hi Fernando Jose,Thank you for the perfect rating!!Lilith#Team6

2/10 – Terrible

Enrique

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Over valued. Property is aweful, I would not pay 2 usd per night looks more like a shelter. I"m very disappinted wirh the condition of the hotel, the staff and price
Séjour de 1 nuit en juillet 2023
Brand Experience Team a répondu le 10 juill. 2023
Hi Enrique, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 – Excellent

Brayan, Meriden

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This place was good for the price. I’ll stop again here for my next vacation.
Séjour de 3 nuits en juin 2023
Brand Experience Team a répondu le 10 juill. 2023
Hi Brayan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

4/10 – Médiocre

Kim

Voyage avec des animaux de compagnie, Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
I chose to stay in a non-smoking room. I went to the room and the smoke smell was in there. I can’t stand the smell of smoke. I had to go to the store to buy something to get rid of the smoke smell. Glad I stayed only one night.
Séjour de 1 nuit en juin 2023
Brand Experience Team a répondu le 10 juill. 2023
Hi Kim, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check in was easy. The room was clean.
Séjour de 1 nuit en juin 2023
Brand Experience Team a répondu le 10 juill. 2023
Hi James, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

2/10 – Terrible

Victor

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
First room that was given to us would not lock, the over all cleanliness on all the rooms was very disappointing, smoking smell on all non smoking rooms, walls are very dirty, and black mildew on the bathroom. The rooms also had a lot of silverfish insects in them. Rooms were definitely not worth $200 each.
Séjour de 1 nuit en juin 2023
Nancy Y. a répondu le 4 juill. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 – Terrible

Heidi

Séjour de 1 nuit en juin 2023
Customer Care Team a répondu le 11 juill. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Excellent

angelica

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
nice, clean rooms
Séjour de 2 nuits en juin 2023
Brand Experience Team a répondu le 26 juin 2023
Hi Angelica,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 – Excellent

david

Séjour de 1 nuit en mai 2023
Customer Care Team a répondu le 20 juin 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Bien

Rene

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great rate, very clean, and they had a security guard to make you feel safe.
Séjour de 1 nuit en juin 2023
Brand Experience Team a répondu le 26 juin 2023
Hi Rene,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on!Lilith#Team6

10/10 – Excellent

Steve

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place
Séjour de 1 nuit en juin 2023
Brand Experience Team a répondu le 19 juin 2023
Hi Steve, Thank you for the perfect rating!! Maz K. #Team6

10/10 – Excellent

TERESITA

Séjour de 1 nuit en juin 2023
Customer Care Team a répondu le 13 juin 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté
The hotel room itself was fine and clean. However, there was no toilet area for dogs or much of any green space. Also, while we appreciate efforts to help homeless people with a room and have the city of Los Angeles on the premises to assist them, the hotel needs to have a better security presence. Thank you.
Séjour de 1 nuit en mai 2023
Brand Experience Team a répondu le 5 juin 2023
Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business, and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 – Bien

naomi

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
OK PLACE TO STAY.
It was overall just fine.
Séjour de 9 nuits en mai 2023
Brand Experience Team a répondu le 5 juin 2023
Hi Naomi,Thank you for positively rating your stay!!Lilith#Team6

8/10 – Bien

behnaz

Séjour de 1 nuit en mai 2023
Customer Care Team a répondu le 16 juin 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 – Excellent

David, Ridgecrest

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent economy hotel
Séjour de 1 nuit en mai 2023
Brand Experience Team a répondu le 5 juin 2023
Hi David,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 – Excellent

Jerome

Séjour de 2 nuits en mai 2023
Customer Care Team a répondu le 6 juin 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 – Excellent

GLENDA

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and easy to access property.
Séjour de 1 nuit en mai 2023
Nancy Y. a répondu le 22 mai 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Médiocre

Avegale

Voyage en famille
Points faibles : Propreté, confort de la chambre
Séjour de 1 nuit en mai 2023
Customer Care Team a répondu le 9 mai 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Excellent

Luz

Séjour de 2 nuits en avril 2023
Customer Care Team a répondu le 26 avr. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 – Excellent

Brian

Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean, relatively quiet, and price was right for my budget. If I need to travel to this area again, I would stay here. Good options for quick, good local food in the area.
Séjour de 3 nuits en avril 2023
Nancy Y. a répondu le 2 mai 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Excellent

Stanley

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2023
Customer Care Team a répondu le 8 mai 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023
Customer Care Team a répondu le 18 avr. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Bien

Armando

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Not bad place, wish the room was a bit cleaner thoe
Séjour de 1 nuit en avril 2023
Brand Experience Team a répondu le 17 avr. 2023
Hi Armando,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 – Excellent

Ema

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in man was very kind and fast. Area was kinda ghetto but the hotel was very nice and clean.
Séjour de 1 nuit en avril 2023
Brand Experience Team a répondu le 17 avr. 2023
Hi Ema,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 – Excellent

ADRIANA

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Customer Care Team a répondu le 4 avr. 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 – Excellent

Roberta

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great to experience friendly and accommodating staff, and one of the cleanest hotel 6 I ever stayed at
Séjour de 2 nuits en mars 2023

4/10 – Médiocre

Antonette

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The blanket had hair on it and cigarette burn holes everywhere but the man from the office brought me a new blanket right away. The entire staff was very nice and pleasant but those hotel rooms are kind of raggedy. Also some random lady knocked on my door saying she wanted to pay some money back to someone, I called the office and they offered to move me to another room or even refund my money and I could leave but I am disabled so that wasn't an option for me.
Séjour de 1 nuit en mars 2023
Brand Experience Team a répondu le 13 mars 2023
Hi Antonette,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 – Médiocre

Kenia

One night stay only
The room was not clean at all. There were two live roaches in the room. There was a leak in the ceili. Paint chip off the doors. Dust everywhere. Water stains on the walls.
Séjour de 1 nuit en février 2023
Brand Experience Team a répondu le 13 mars 2023
Hi Kenia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Terrible

Abkar, El Cajon

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room wasn’t clean and the heater wasn’t working has to change the room and ppl were fighting and load also room next to me they were smoking weed in addition to there was a lost dog running around and follow us everywhere
Séjour de 1 nuit en février 2023

2/10 – Terrible

Joseph

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bad experience is directed to Travelocity who couldn't find this booking today for me to cancel despite me giving them the confirmation number of H3777G6J3T and the itinerary number of 72496633891695. Virtual contact could not locate the booking and when I called in, I was disconnected after holding for 5 minutes
Séjour de 1 nuit en février 2023

8/10 – Bien

Doreen

Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property was ok. They need to empty outside trash cans more ofter. Rooms were fine. It's a motel 6!! Service when ask for was great! Rooms were quiet and everything worked great
Séjour de 5 nuits en février 2023

4/10 – Médiocre

Christian

Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2023
Customer Care Team a répondu le 20 févr. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 – Bien

juliana

Séjour de 1 nuit en février 2023
Customer Care Team a répondu le 20 févr. 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team