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Hotel Ziggy Los Angeles – Avis

4 out of 5
Hotel Ziggy Los Angeles
8462 W Sunset Blvd, West Hollywood, CA

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 289 avis sur 455." "
Note de 8 – Bien, d’après 83 avis sur 455." "
Note de 6 – Acceptable, d’après 38 avis sur 455." "
Note de 4 – Médiocre, d’après 25 avis sur 455." "
Note de 2 – Terrible, d’après 20 avis sur 455." "

9,2/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Nadyne

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons bien aimé notre séjour dans cette établissement, j'y retournerais
Séjour de 5 nuits en octobre 2023
Chance Reno a répondu le 20 oct. 2023
Nadyne, it was our pleasure to be your host. We look forward to your return!

4/10 – Médiocre

François

Séjour de 6 nuits en juin 2023
Chance Reno a répondu le 21 juill. 2023
Francois, Thank you for staying with us. We hope you enjoyed your time in West Hollywood!

10/10 – Excellent

Daniele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel très original, bien situé , confortable et très propre .
Séjour de 7 nuits en mai 2023
Chance Reno a répondu le 12 mai 2023
Daniele, Thank you so much for staying with us. We are so glad you enjoyed your stay. We look forward to your next visit!

10/10 – Excellent

Arnould

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Concernant le vip access, le personnel lors du check out à été incapable de séparer le vip acces des boissons consommées. Donc une deuxième facture à été édité en nous gardant en otage une caution le temps de voir. On devait nous faire un mail toujours aucun retour. Je trouve ça un peu léger. De plus on nous a prévenu du vip acces seulement le deuxième jour donc pas profité pleinement. Cordialement,
Séjour de 8 nuits en août 2022
Hotel Ziggy Team a répondu le 30 août 2022
Hello Arnould, you were a pleasure to host. We're glad you were pleased with our stay despite the miscommunication about your VIP perks. You were granted your food and beverage credit for the duration of your stay. Thank you for your feedback, we will use it to improve the guest experience for everyone. Have a great year!

10/10 – Excellent

FRANCOIS

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien placé sur Sunset, avec chambre très calme. Personnel très accueillant et sympathique, toujours souriant et disponible Rien à dire.
Séjour de 4 nuits en août 2022
Ziggy Team a répondu le 13 août 2022
Hello Francois, thank you for the kind feedback about our quiet rooms and friendly staff. We're glad you enjoyed your stay with us!

8/10 – Bien

Rayan

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
👍
Séjour de 4 nuits en juin 2022
Ziggy Team a répondu le 5 juill. 2022
Hi Rayan! Thank you for your review. We'd love to hear more details about your stay. We are happy you enjoyed your time with us, and we hope to welcome you back soon. Best Wishes!

10/10 – Excellent

LIONEL

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2022
Ziggy Team a répondu le 5 juill. 2022
Hi LIONEL! We are glad you enjoyed your stay. Thank you for your review. we hope you have a great year.

10/10 – Excellent

PHIL

Points forts : Commodités
Love the place. Makes me proud to mention them. Cool area. Hotel vibe. Rooms.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Brandon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I had a pleasant stay at Hotel Ziggy! The staff was friendly and accommodating. I would definitely book again here.
Séjour de 1 nuit en mai 2024
Chance Reno a répondu le 24 mai 2024
Brandon, We are glad you had a pleasant stay with us at Hotel Ziggy and our Ziggy Team was able to make it extra special for you. We cannot wait to host you again, soon!

4/10 – Médiocre

Rojin

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Chance Reno a répondu le 24 mai 2024
Rojin, Hotel Ziggy is a celebration of the Sunset Strip’s rebellion and ingenuity that defined the music industry. It’s where legends were made and groupies played. We welcome all who want to check in and rock out with us. We are sadden you didn't love your experience and would love to discuss in further details. Please let us know when is best to contact you!

10/10 – Excellent

AnnMarie, Rockville Centre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Chance Reno a répondu le 24 mai 2024
AnnMarie, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are delighted you had such an enjoyable time and look forward to your next stay!

10/10 – Excellent

Irene

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the music theme and decor. Service was great, clean rooms. Free margaritas daily!
Séjour de 1 nuit en mai 2024
Chance Reno a répondu le 19 mai 2024
Irene, It was a pleasure to be your host. We are delighted you loved your experience with us at Hotel Ziggy and looked forward to welcoming you back on your next stay!

10/10 – Excellent

Kayla Marie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent place to stay!
Séjour de 3 nuits en mai 2024
Chance Reno a répondu le 24 mai 2024
Kayla Marie,It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

8/10 – Bien

Antoinette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front Desk Staff very helpful, nice restaurant offerings, margarita bar in afternoon, hip vibe.
Séjour de 1 nuit en mai 2024
Chance Reno a répondu le 19 mai 2024
Antoinette, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you enjoyed Margarita Hour, Our Vibe, and Our Team!

2/10 – Terrible

Brandon

Voyage d’affaires
Points faibles : Service et personnel
My room was literally on top of the band which not advertised or warned of and I was there on a Tuesday: it was too loud to even be in my room. I asked for another room and the manager was quite unapologetic.
Séjour de 1 nuit en mai 2024
Hotel Ziggy Team a répondu le 9 mai 2024
Laura G, Thank you for taking the time to share your experience. Hotel Ziggy is a celebration of the Sunset Strip’s rebellion and ingenuity that defined the music industry. It’s where legends were made and groupies played. We welcome all who want to check in and rock out with us. As far as you room goes, we are sadden you didn't love your Sunset Strip you booked. The hotel was sold out for your 1-night stay therefore we did not have other options available since it is our responsibility to provide the room type to our guest based off the room type they have booked which in this case. You did receive the room type you booked. We hope this information was helpful!

10/10 – Excellent

Tristan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 9 nuits en avril 2024
Chance Reno a répondu le 7 mai 2024
Tristan, It was a pleasure to be your host. We are thrilled you had a wonderful time staying with us and look forward to your future stays!

10/10 – Excellent

Katherine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend this place! Concierge was extremely friendly and accommodating. It’s very conveniently located in the Sunset Strip, but much more reasonably priced compared to other hotels there.
Séjour de 2 nuits en janvier 2024
Chance Reno a répondu le 2 mai 2024
Katherine, We are thrilled you had an amazing time at our hotel and with our Ziggy Team. We look forward to being your future host!

10/10 – Excellent

Greg

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very cool atmosphere. A bit noisy so don’t stay here if quiet is what you’re looking for. I will definitely be back.
Séjour de 1 nuit en avril 2024
Chance Reno a répondu le 28 avr. 2024
Greg, It was a pleasure to be your host and we look forward to welcoming you back to Hotel Ziggy. We cannot wait to make more unforgettable memories at our boutique property, B-Side restaurant and bar, plus with our Ziggy Team.

10/10 – Excellent

Julalak

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the location
Séjour de 1 nuit en avril 2024
Chance Reno a répondu le 28 avr. 2024
Julalak, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you enjoyed our boutique property, B-Side restaurant and bar, and Ziggy Team. We look forward to your next stay!

10/10 – Excellent

Leslie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Chance Reno a répondu le 24 avr. 2024
Leslie, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you enjoyed our boutique property, B-Side restaurant and bar, and Ziggy Team. We look forward to your next stay! Warm Regards, Hotel Ziggy Team

4/10 – Médiocre

Alexander

Voyage en famille, Voyage de couple
Points faibles : Service et personnel, état et installations de l’hébergement
There are quite a few issues that I came across during my stay. First, upon check in it was told to me that the room that was reserved for me was only a single murphy bed. I would never have booked a room with only a single murphy bed knowing that I was not traveling alone. When I inquired about other options - I was told that the hotel was at capacity and there's nothing that could be done. I then asked to potentially be put on a list for standby to see if there was a room that opened up if we could transfer to a new room. I offered to even pay for any difference in cost. I was told "well there's already a waiting list, sorry". Essentially told I just had to "make it work" with this insufficiently sized room. Unacceptable. Secondly, I requested towels via this text service last night at 7 pm. The towels were never delivered and I had to physically walk down the hallway until I found a towel cart. Later that night, upon returning to our room the towels were STLL not there and I had to walk back down to ask the front desk for this. Unacceptable. Lastly, upon checking out this morning I was told that my final total charged to my card would be $650!?!? For a single night stay in a murphy bed where we had a guest sleeping on the hardwood floor? I am completely at a loss for words. I have had zero resolution. It’s a shame.
Séjour de 1 nuit en avril 2024
Chance Reno a répondu le 24 avr. 2024
Alexander, Thank you for taking the time to share your feedback. We appreciate your insights and wanted to follow up with some details. It looks like you booked your reservation on April 4th, 2024 for Room Type: Room(The Green Room) on the description for the room type it states: 1 Twin Murphy Bed. The hotel was sold out for your 1-night stay therefore we did not have other options available since it is our responsibility to provide the room type to our guest based off the room type they have booked which in this case. You did receive the room type you booked. Please note, you reserved via OAKY an early check in between 10:30am-11:30am at 204.50, plus tax which we were able to complete your request. We sincerely apologize for the delay of your towels and will touch base with our teams to ensure that does not happen in the future. We hope this information was helpful and hope you had a wonderful time in West Hollywood!

8/10 – Bien

Lorenzo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were friendly and very helpful.
Séjour de 3 nuits en avril 2024
Chance Reno a répondu le 24 avr. 2024
Lorenzo, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you enjoyed our boutique property, B-Side restaurant and bar, and Ziggy Team. We look forward to your next stay! Warm Regards, Hotel Ziggy Team

10/10 – Excellent

Irene

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place loved it. I will only stay there when in L.A
Séjour de 4 nuits en avril 2024
Chance Reno a répondu le 22 avr. 2024
Irene, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you had such an amazing time with us and have made us your go to spot for your LA trips. We look forward to your next stay!

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024
Chance Reno a répondu le 11 mai 2024
Daniel, It was a pleasure to be your host. We hope you had a wonderful time in West Hollywood!

10/10 – Excellent

Easton

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best location!
Séjour de 2 nuits en avril 2024
Chance Reno a répondu le 19 avr. 2024
Easton, It was a pleasure to be your host. We are thrilled you had such a wonderful stay. Thank you for choosing Hotel Ziggy, we look forward to your next visit!

6/10 – Acceptable

Alexander, Rosebery

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Hotel Ziggy is essentially elevated camping. You must request to have your room made up—a basic expectation in a hotel. This requirement isn't disclosed; the only way to discover it is by returning to an unmade room. You can then request housekeeping for the following day, which seems like a tactic to avoid cleaning rooms and cut costs. Additionally, the valet charges $65 a day, yet there is only one attendant, resulting in an average wait of 15 to 20 minutes to retrieve your car. Moreover, you cannot call reception to have your car brought around; you must be physically present to request it. Also, considering Los Angeles' water quality, the provision of only two small bottles of water in the room is less than acceptable. While the reception staff are pleasant, there is an underlying vibe of disinterest, making guests feel like an inconvenience. Given what the hotel charges, one would expect a lot more.
Séjour de 3 nuits en avril 2024
Chance Reno a répondu le 18 avr. 2024
Alexander,Thank you for taking the time to share your experience. We greatly value your feedback. Please note, we do offer housekeeping cleaning everyday. To ensure we protect our staff we must follow the West Hollywood Ordinance on Hotel Worker Protection by enforcing the guidelines provided to us by law. Our housekeeping team is happy to provide cleaning everyday at no additional cost. At check in, you were provided 'Hotel Sheet Information' on that sheet it has a section designated for Housekeeping Service options. Secondly, with us being a boutique hotel our property is much smaller than most so having one valet is standard in our size. Due to the high volume of activity on Sunset Blvd. for the safety of you, other guest, and our team members we must have our guest present and ready for their vehicle as our entrance is one way in and one way out. We hope this information was helpful!

8/10 – Bien

Samantha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Chance Reno a répondu le 19 avr. 2024
Samantha, It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

4/10 – Médiocre

Anthony

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Shower drain was clogged causing a flood. Amenities were old and broken. I want a refund.
Séjour de 2 nuits en avril 2024
Hotel Ziggy Team a répondu le 7 avr. 2024
Anthony, Thank you for bringing this to our attention. From what we can see in our logs is that you reported your shower drain on Friday, 4/5 about 10:00am, on that same day our engineering team confirmed correction. Did you have additional issues once you reported it and it was fixed that we are not aware of? We look forward to hearing from you so we can further assist you!

2/10 – Terrible

Misun

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If you want to stay this hotel, you have to very be careful with mini bar. They charged to my credit card drinks that I didn't drink at all. I do recommend take a photo and prove it. And also, they don't clean everyday. If you want, you need to ask 24 hours before. If they don't cleaning room, no need to stay in hotel.
Séjour de 4 nuits en mars 2024
Chance Reno a répondu le 30 mars 2024
Misun, Thank you for bringing this matter to our attention and confirming you did not consume any items from our in room mini bar. Please note, we have responded to your email and provided a revised final folio confirming your refund. We do offer housekeeping cleaning everyday. To ensure we protect our staff by following the West Hollywood Ordinance on Hotel Worker Protection by enforcing the guidelines provided to us by law. Our team is happy to provide cleaning everyday at no additional cost other than needing to schedule 24 hours in advance. We hope this information was helpful!

10/10 – Excellent

Sean

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the property. Beautiful and staff was awesome.
Séjour de 2 nuits en mars 2024
Chance Reno a répondu le 28 mars 2024
Sean, It was such a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

2/10 – Terrible

makenzie

Séjour de 1 nuit en mars 2024
Chance Reno a répondu le 16 avr. 2024
Makenzie, We are surprised by your rating and would love the opportunity to touch bases on your stay details. We look forward to hearing from you!

10/10 – Excellent

Juliet

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic experience!!
Séjour de 1 nuit en mars 2024
Chance Reno a répondu le 23 mars 2024
Juliet,We are thrilled you had fantastic experience at Hotel Ziggy. We look forward to your next stay!

10/10 – Excellent

Milan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Chance Reno a répondu le 18 mars 2024
Milan, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you enjoyed your stay!

10/10 – Excellent

brandon

Séjour de 1 nuit en mars 2024
Chance Reno a répondu le 2 avr. 2024
Brandon, It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great vibe , great staff
Séjour de 2 nuits en mars 2024
Chance Reno a répondu le 8 mars 2024
Daniel, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We look forward to your future stays!

6/10 – Acceptable

Jan, Cos cob

Séjour de 2 nuits en février 2024
Chance Reno a répondu le 23 mars 2024
Jan, Thank you for your feedback. We hope you had a wonderful time in West Hollywood.

10/10 – Excellent

Thomas Eugene

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff very nice, helpful. Cute eclectic place, nice room, great location
Séjour de 2 nuits en mars 2024
Chance Reno a répondu le 3 mars 2024
Thomas Eugene, Thank you so much for choosing Hotel Ziggy for your West Hollywood getaway. We are thrilled you had such a wonderful time and look forward to your return!

4/10 – Médiocre

Christopher, Brooklyn

Points faibles : Propreté, service et personnel
Séjour de 6 nuits en février 2024
Chance Reno a répondu le 23 mars 2024
Christopher, Thank you for your feedback. We hope you had a wonderful time in West Hollywood.

10/10 – Excellent

David

Séjour de 1 nuit en janvier 2024
Chance Reno a répondu le 23 mars 2024
David, It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

10/10 – Excellent

Roger

Séjour de 5 nuits en février 2024
Chance Reno a répondu le 29 févr. 2024
Roger, It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

10/10 – Excellent

John

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Solid choice in WEHO
Very solid choice in West Hollywood. Rooms were nice.
Séjour de 3 nuits en février 2024
Chance Reno a répondu le 26 févr. 2024
John, Thank you for your glowing review! We absolutely love the awesome photos you got of our hotel. It was such a delight to have been your host for your West Hollywood getaway. We look forward to your future stay!

10/10 – Excellent

Aaron

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Chance Reno a répondu le 21 mars 2024
Aaron, It was a pleasure to be your host. We are glad you enjoyed your stay and look forward to your next visit!

10/10 – Excellent

Derek

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very hip spot, great music at night. Cool atmosphere.
Séjour de 2 nuits en février 2024
Chance Reno a répondu le 26 févr. 2024
Derek, It was a pleasure to be your host. We are thrilled you had such a wonderful time at Hotel Ziggy!

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Chance Reno a répondu le 21 mars 2024
Ryan, We are thrilled you had an amazing stay with us! Thank you for choosing Hotel Ziggy for your West Hollywood getaway.

10/10 – Excellent

Michele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en février 2024
Chance Reno a répondu le 21 févr. 2024
Michele, It was an absolute pleasure to be your host. Thank you so much for choosing Hotel Ziggy for your West Hollywood getaway!

8/10 – Bien

Dean

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly recommended
Very well located ! Can be quite noisy from road but overall excellent service received and very comfortable! Would definitely stay here again !!
Séjour de 3 nuits en février 2024
Chance Reno a répondu le 19 févr. 2024
Dean, It was a pleasure to be your host. We are thrilled you had such a wonderful time and look forward to your return. Thank you so much for choosing Hotel Ziggy for your West Hollywood getaway!

8/10 – Bien

James

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Chance Reno a répondu le 20 févr. 2024
James, Thank you for choosing Hotel Ziggy for your West Hollywood getaway. We hope you had a wonderful time!

4/10 – Médiocre

Katie

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 1 nuit en février 2024
Chance Reno a répondu le 19 févr. 2024
Katie, Thank you for your feedback. We greatly value your concerns and have addressed the details you provided.

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely staff
Séjour de 11 nuits en janvier 2024
Chance Reno a répondu le 17 févr. 2024
Daniel, It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway!

10/10 – Excellent

Jonathan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Hotel Ziggy Team a répondu le 10 févr. 2024
Jonathan, It was a pleasure to be your host. Thank you for choosing Hotel Ziggy for your West Hollywood getaway.