Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 78 avis sur 691." "
10 – Excellent
78
Note de 8 – Bien, d’après 125 avis sur 691." "
8 – Bien
125
Note de 6 – Acceptable, d’après 155 avis sur 691." "
6 – Acceptable
155
Note de 4 – Médiocre, d’après 127 avis sur 691." "
4 – Médiocre
127
Note de 2 – Terrible, d’après 206 avis sur 691." "
2 – Terrible
206
5,6/10
Propreté
5,6/10
Service et personnel
5,2/10
Commodités
5,2/10
État et installations de l’hébergement
5,6/10
Écoresponsabilité
Avis
8/10 – Bien
barbara
Voyage en famille
21 juill. 2023
Points forts : Propreté, service et personnel
Hôtel simple près du walk of fame
Hôtel de type motel bien situé pour aller sur Hollywood boulevard. Confort très sommaire. Personnel de l’accueil pas très agréable. Bruyant
barbara
Séjour de 2 nuits en juillet 2023
MP - Guest Relations Manager a répondu le 23 juill. 2023
Hello Barbara, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
8/10 – Bien
Voyageur vérifié
13 avr. 2019
Points faibles : Service et personnel
Voyageur vérifié
Séjour de 1 nuit en avril 2019
4/10 – Médiocre
Voyageur vérifié
2 oct. 2018
La chambre était plutôt correct mais le bruit ainsi que les volets sont insupportables!
Voyageur vérifié
Séjour de 1 nuit en septembre 2018
2/10 – Terrible
Chik
6 août 2018
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Chik
Séjour de 1 nuit en juillet 2018
6/10 – Acceptable
bernard
4 juill. 2018
Points forts : Confort de la chambre
Bon rapport qualité prix près de l aéroport
bernard
Séjour de 1 nuit en juin 2018
rupesh a répondu le 10 juill. 2018
thank you
10/10 – Excellent
LENA
27 avr. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
parfait rapport qualité prix emplacement
chambre propre avec un parking gratuit au pied de la chambre mis à disposition par l’hotel
accueil agréable
chambre spacieuse avec baignoire
facilité d'accès a pied à hollywood boulevard
LENA
Pete a répondu le 30 avr. 2018
Cher invité
Merci d'avoir pris le temps d'examiner et de rester avec nous. Je suis heureux que vous ayez apprécié votre séjour et je suis impatient de vous revoir en tant qu'invité. Appelez-nous s'il y a quelque chose que nous pouvons vous aider.
Cordialement,
Pete
6/10 – Acceptable
Voyageur vérifié
4 mars 2015
Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté
Correct
La chambre était plutôt bien aménagée, le quartier est sympa et assez bien placé.
Voyageur vérifié
Peter a répondu le 26 juill. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry if you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 – Acceptable
Jaccob
30 avr. 2024
Points forts : Service et personnel
Jaccob
Séjour de 2 nuits en avril 2024
CC - Guest Relations Manager a répondu le 3 mai 2024
Hi Jaccob! Thank you for taking the time to leave us a rating. If there was any way we could make your next stay a much more positive experience, do not hesitate to reach out to us and let us know how we can improve.
10/10 – Excellent
Jordan
Voyage de couple
10 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best placed and affordable place on Sunset.
Jordan
Séjour de 1 nuit en mars 2024
MP - Guest Relations Manager a répondu le 10 mars 2024
Hello Jordan, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
2/10 – Terrible
Mike
Voyage de couple
19 févr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Outdated, dirty, smelly room. For $175 a night, I’d expect much better.
Mike
Séjour de 1 nuit en février 2024
MP - Guest Relations Manager a répondu le 20 févr. 2024
Hello Mike, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
10/10 – Excellent
Amber
18 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amber
Séjour de 1 nuit en février 2024
MP - Guest Relations Manager a répondu le 20 févr. 2024
Hello Amber, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 – Excellent
Bienvenido James
4 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenience.
Bienvenido James
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 13 janv. 2024
Hello Bienvenido, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
2/10 – Terrible
Mahin
Voyage en famille
29 déc. 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The check in was bobinden the window not friendly at all the room wasn’t clean.the sheets were dirty and had cigarette burn holes. Bathroom not that clean and not enough soap shampoo no hair dryer. TV didn’t work. Noisy motorcycles in the parking were loud noises .
Mahin
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 1 janv. 2024
Hello Mahin, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
4/10 – Médiocre
Ricardo
17 déc. 2023
Ricardo
Séjour de 2 nuits en décembre 2023
MP - Guest Relations Manager a répondu le 19 déc. 2023
Hello Ricardo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 – Terrible
Rosalva
Voyage de couple
13 déc. 2023
Points faibles : Propreté, état et installations de l’hébergement
Rosalva
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 17 déc. 2023
Hello Rosalva, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 – Acceptable
Patinya, Buckeye
Voyage en famille
8 déc. 2023
Points faibles : État et installations de l’hébergement
Patinya
Séjour de 1 nuit en décembre 2023
MP - Guest Relations Manager a répondu le 10 déc. 2023
Hello Patinya, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
10/10 – Excellent
Züsana
9 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location
Züsana
Séjour de 4 nuits en novembre 2023
MP - Guest Relations Manager a répondu le 14 nov. 2023
Hello Zusana, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.
6/10 – Acceptable
billie
2 nov. 2023
Points forts : Propreté, service et personnel
All right
The inner door security lock didn’t work I had to fix the toilet before I could flush it
billie
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 4 nov. 2023
Hello Billie, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
10/10 – Excellent
Nicole
30 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nicole
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 31 oct. 2023
Hello Nicole, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!
4/10 – Médiocre
Kaj
Voyage en groupe
29 oct. 2023
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Smutsigt
Kaj
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 31 oct. 2023
Hello Kaj, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 – Terrible
José
29 oct. 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No lo que promocionan
No fue lo que esperaba. En fotos se mira bonito y limpio. En persona es totalmente lo contrario. El recepcionista súper grosero y demandante.
Nunca había visto un cuarto sucio hasta las paredes.
José
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 31 oct. 2023
Hello Jose, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 – Bien
Voyageur vérifié
Voyage en famille
13 oct. 2023
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Clean and comfy
It seems like they just remodeled the rooms. They were clean and comfortable. Parking wasn’t an issue for us, but we did get back to our room late at night.
My only issue was that I called to let them know I was going to be a late check in and they said they couldn’t hold the room because hotels.com does not pay them upfront. Luckily my sister lives in the area and was able to go and check in for us. Other than that it was a very pleasant stay.
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
MP - Guest Relations Manager a répondu le 14 oct. 2023
Hello Valued Customer, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
4/10 – Médiocre
Noemi
Voyage en famille
12 oct. 2023
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Never coming back in this hotel anymore. Carpet too dirty and dusty…didn’t clean up
Noemi
Séjour de 1 nuit en octobre 2023
MP - Guest Relations Manager a répondu le 14 oct. 2023
Hello Noemi, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 – Bien
Azucena
Voyage de couple
26 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Conveniently located. Bed was a little noisy, old frame made a lot of noise.
Azucena
Séjour de 1 nuit en septembre 2023
MP - Guest Relations Manager a répondu le 27 sept. 2023
Hello Azucena, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.
6/10 – Acceptable
Linda
Voyage en famille
22 sept. 2023
Points forts : Propreté, commodités
When arriving was informed we could have no visitors and deposit was done only in cash. The room had dirty spots on the walls and Sheetrock chipping off of wall. No hot water and was overall unsafe at times due to the homeless people
Linda
Séjour de 4 nuits en septembre 2023
MP - Guest Relations Manager a répondu le 23 sept. 2023
Hello Linda, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
2/10 – Terrible
Clariza, Sunnyvale
21 sept. 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Clariza
MP - Guest Relations Manager a répondu le 14 nov. 2023
Hello Clariza, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 – Terrible
????
20 sept. 2023
Points faibles : Propreté
????
Séjour de 1 nuit en septembre 2023
MP - Guest Relations Manager a répondu le 23 sept. 2023
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 – Médiocre
David
Voyage de couple
17 sept. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No mention of cash deposit until check in?
David
Séjour de 1 nuit en septembre 2023
MP - Guest Relations Manager a répondu le 19 sept. 2023
Hello David, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
2/10 – Terrible
maria
27 août 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the sink was leaking bad tha shower pan has a spot look bad
maria
Séjour de 1 nuit en août 2023
MP - Guest Relations Manager a répondu le 28 août 2023
Hello Maria, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 – Terrible
petra
Voyage en famille avec de jeunes enfants
24 août 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Very dirty
petra
Séjour de 2 nuits en août 2023
MP - Guest Relations Manager a répondu le 28 août 2023
Hello Petra, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 – Terrible
Carlos
Voyage en famille
14 août 2023
Points faibles : État et installations de l’hébergement, confort de la chambre
Always read the reviews
This hotel makes you feel so insecure, I prefered not to stay, it is expensive for the conditions of the hotel, I paid almost the same for another brand hotel just a few miles away.
Carlos
Séjour de 2 nuits en août 2023
MP - Guest Relations Manager a répondu le 13 sept. 2023
Hello Carlos, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 – Terrible
John
8 août 2023
John
Séjour de 1 nuit en août 2023
MP - Guest Relations Manager a répondu le 14 août 2023
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 – Médiocre
Guadalupe
8 août 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cancelación mi reservación sin previo aviso, muy incomodo, la habitación con mal olor, poca limpieza
No me gusto para nada.
Guadalupe
Séjour de 2 nuits en août 2023
MP - Guest Relations Manager a répondu le 9 août 2023
Hello Guadalupe, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 – Terrible
Jaime
6 août 2023
Jaime
Séjour de 1 nuit en août 2023
MP - Guest Relations Manager a répondu le 2 sept. 2023
Hello Jaime, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 – Excellent
David
Voyage en famille, Voyage de couple
31 juill. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s great for what you pay for! House keeping came in and replenished towels and made beds when we didn’t even ask. Staff was friendly!
David
Séjour de 2 nuits en juillet 2023
MP - Guest Relations Manager a répondu le 2 août 2023
Hello David, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
4/10 – Médiocre
Nelson
Voyage en famille
25 juill. 2023
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Only go for a last resort
Place is run down, looks nothing like the nice photos in the website, it looks MUCH more worn down, no breakfast, beds are uneven and uncomfortable, AC barely worked, parking is limited, no other significant amenities
Nelson
Séjour de 1 nuit en juillet 2023
MP - Guest Relations Manager a répondu le 29 juill. 2023
Hello Nelson, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 – Acceptable
Jose
19 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Me gusto que el cuarto estaba espacioso, lo que no me gustó era el aspecto por fuera
Jose
Séjour de 1 nuit en juillet 2023
MP - Guest Relations Manager a répondu le 23 juill. 2023
Hello Jose, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 – Acceptable
Voyageur vérifié
12 juill. 2023
Points faibles : Propreté
günstig, aber wenig Komfort
Die Hälfte der Zimmer im 1. Stock - allerdings kein Aufzug (man muß Koffer selbst hochschleppen)
im 2-Bettzimmer nur ein Sessel und ein unbequemer Hocker
Voyageur vérifié
Séjour de 18 nuits en juin 2023
MP - Guest Relations Manager a répondu le 16 juill. 2023
Hello Valued Customer, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 – Acceptable
Arpha
8 juill. 2023
Arpha
Séjour de 2 nuits en juillet 2023
MP - Guest Relations Manager a répondu le 11 juill. 2023
Hello Arpha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 – Médiocre
Hector
30 juin 2023
Hector
Séjour de 1 nuit en juin 2023
MP - Guest Relations Manager a répondu le 23 juill. 2023
Hello Hector, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 – Médiocre
Eric
28 juin 2023
Points faibles : Propreté
Eric
Séjour de 2 nuits en juin 2023
MP - Guest Relations Manager a répondu le 16 juill. 2023
Hello Eric, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 – Terrible
Daniel
23 juin 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
There were cockroaches on the walls and dead all over the walkway carpets. There were hairs under the unwashed sheets. The walls are stained and they refused my refund because i moved the sheet to find the hairs under them. The person working there is deceptive he will try and trick you don't give them your money you won't stay!
Daniel
Séjour de 1 nuit en juin 2023
MP - Guest Relations Manager a répondu le 3 juill. 2023
Hello Daniel, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 – Terrible
Jeremy
7 juin 2023
Points faibles : Service et personnel, état et installations de l’hébergement
The bed was barely put together and made SO much noise. The folks working there were also not pleasant in the least.
Jeremy
Séjour de 2 nuits en juin 2023
MP - Guest Relations Manager a répondu le 9 juin 2023
Hello Jeremy, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
6/10 – Acceptable
Quentin
5 juin 2023
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Quentin
Séjour de 2 nuits en juin 2023
MP - Guest Relations Manager a répondu le 9 juin 2023
Hello Quentin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 – Terrible
Venesa
Voyage en famille
3 juin 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Venesa
Séjour de 1 nuit en juin 2023
MP - Guest Relations Manager a répondu le 6 juin 2023
Hello Venesa, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 – Terrible
Christopher
31 mai 2023
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Christopher
Séjour de 1 nuit en mai 2023
MP - Guest Relations Manager a répondu le 2 juin 2023
Hello Christopher, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 – Bien
Dean
22 mai 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel stay
Really nice clean hotel, best shower ever , comfortable bed. good value for money. Neighborhood was only down side but wasn’t too bad.
Dean
Séjour de 1 nuit en mai 2023
MP - Guest Relations Manager a répondu le 24 mai 2023
Hello Dean, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
8/10 – Bien
Robert
Voyage en famille
17 mai 2023
Points forts : Service et personnel
Points faibles : Propreté
Robert
Séjour de 1 nuit en mai 2023
MP - Guest Relations Manager a répondu le 20 mai 2023
Hello Robert, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
4/10 – Médiocre
Anastasia
30 avr. 2023
Anastasia
Séjour de 1 nuit en avril 2023
MP - Guest Relations Manager a répondu le 22 mai 2023
Hello Anastasia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 – Médiocre
Justin
25 avr. 2023
Justin
Séjour de 1 nuit en avril 2023
MP - Guest Relations Manager a répondu le 28 avr. 2023
Hello Justin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.