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Thistle London Trafalgar Square – Avis

4 out of 5
Thistle London Trafalgar Square
Whitcomb Street, Trafalger Square, London, England

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 447 avis sur 1002." "
Note de 8 – Bien, d’après 353 avis sur 1002." "
Note de 6 – Acceptable, d’après 127 avis sur 1002." "
Note de 4 – Médiocre, d’après 47 avis sur 1002." "
Note de 2 – Terrible, d’après 28 avis sur 1002." "

8,6/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

8,0/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Norica

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rose was very attentive and made sure that we were comfortable. She was incredibly welcoming and helpful. I would definitely come back and I would highly recommend this business to others. Thank you, Rose! Norica
Séjour de 3 nuits en mai 2024
Md Didar Alam a répondu le 16 mai 2024
Dear Norcia, Thank you for your valuable feedback regarding your stay with us. I am really glad to hear that you had a wonderful stay with us. Thank you for mentioning Rose for outstanding service. It is our top priority to delivery the best service and make each of guest happy. We are looking forward to seeing you again and again with us.

2/10 – Terrible

Jacinthe

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Pas de restaurant le dimanche et lundi. Aucune indication qu’ il y des marches partout Difficile pour une personne âgée avec une canne Des marches pour aller à l’ascenseur, pour sortir des ascenseurs,pour aller au restaurant de l’ hôtel etc…. Difficile d’accès durant la fête du Nouvel An chinois,tout Trafalgar Square fermé….. Employés charmants malgré tout Si j’ai à retourner à Londres je n’irai pas à cet hôtel
Séjour de 3 nuits en février 2024
Md Didar Alam a répondu le 7 avr. 2024
Cher, Merci beaucoup pour vos commentaires. Je suis vraiment désolé d’apprendre que vous avez passé un séjour terrible avec nous. Veuillez accepter mes sincères excuses pour les inconvénients occasionnés. Nous avons pris note et prendrons rapidement l’initiative de résoudre ce genre de problème.

8/10 – Bien

Sol, Mont-Royal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location. Location. Location.
Séjour de 4 nuits en mars 2024
Team Thistle a répondu le 17 mars 2024
Hi Sol,Many thanks for your review, hope you will return in the near future.

8/10 – Bien

Mireille, MORNAC

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Bon rapport qualité prix
Séjour de 3 nuits en février 2024
Pierluigi - Front Of House a répondu le 2 mars 2024
Dear Mireille,Thanks for this great score! I am glad to hear that your stay was enjoyable and we look forward to welcoming you back soon.Kind Regards,Pierluigi

6/10 – Acceptable

Floriane

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Très mal insonorisé
Séjour de 1 nuit en janvier 2024
Team Thistle Trafalgar Square a répondu le 26 janv. 2024
Dear Floriane,Thank you for taking the time to share your feedback.We are sorry you have had difficulties with the noise levels. Your feedback has been highlighted to the management team.

10/10 – Excellent

Noemi

Points forts : Propreté, service et personnel
.
Séjour de 3 nuits en décembre 2023
Thistle Trafalgar Square Team a répondu le 21 déc. 2023
Dear Noemi ,Thank you immensely for your outstanding 5-star rating! We're thrilled to know that you had a wonderful experience during your stay. Your support means the world to us.We eagerly await your return for another fantastic stay.Warm regardsL/Ourafil Management Team

4/10 – Médiocre

yves

Points forts : Propreté
Points faibles : Confort de la chambre
Séjour de 3 nuits en décembre 2023
Team Thistle Trafalgar Square a répondu le 26 janv. 2024
Hi Yves,Thank you for taking the time to share your feedback.We are sorry to read that your stay was not up to your expectations.

10/10 – Excellent

jean-francois

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A conseiller
Hôtel qui ne paye pas de mine extérieurement mais gagne à être connu. Très bien placé, très propre et vraiment agréable à vivre.
Séjour de 3 nuits en mars 2020
Janina a répondu le 21 mars 2020
Dear Jean-Francois, Thank you for your feedback. I'm delighted to see you enjoyed your stay with us. I would like to take this opportunity to thank you for choosing Thistle Trafalgar Square Hotel for your stay and I really do hope to welcome you back with us in the future. Kind Regards, Janina

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2020
Michi a répondu le 2 févr. 2020
Dear Guest, Thank you for your review of your stay at Thistle Trafalgar Square. I am pleased to read that you enjoyed aspects of your stay with us. We hope to welcoming you back in the near future. Kind regards, Michi

10/10 – Excellent

Marie José

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2019
Michi a répondu le 11 janv. 2020
Dear Marie Jose, Thank you for your review of your stay at Thistle Trafalgar Square. I am pleased to read that you enjoyed your stay with us and everything was to your liking. We look forward to welcoming you back to the hotel many times again in the future. Kind regards, Michi

8/10 – Bien

Jean

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2019
Michi a répondu le 22 nov. 2019
Dear Jean, Thank you for your review of your stay at Thistle Trafalgar Square. I am pleased to read that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Michi

8/10 – Bien

Pierre

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
WE in London
Nice location
Séjour de 1 nuit en novembre 2019
Michi a répondu le 18 nov. 2019
Dear Pierre, Thank you for your wonderful review of your stay at Thistle Trafalgar Square! We look forward to welcoming you back in the near future. Kind regards Michi

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2019
Michi a répondu le 18 nov. 2019
Dear Guest, Thank you for your wonderful review of your stay at Thistle Trafalgar Square! We look forward to welcoming you back in the near future. Kind regards Michi

10/10 – Excellent

Marie Ève

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2019
Janina a répondu le 25 oct. 2019
Dear Marie Ève, Thank you for your review. I'm delighted to see you enjoyed your stay with us and we reached 10/10 experience! I would like to thank you for choosing Thistle Trafalgar Square hotel for your stay and I really do hope to welcome you back with us in the future. Kind Regards, Janina

4/10 – Médiocre

Daniel, Lausanne

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La Situation est bonne - les WC et lavabo bouché - le manque de chauffage - un deux ou trois étoiles pas plus !
Séjour de 2 nuits en octobre 2019
Janina a répondu le 25 oct. 2019
Dear Daniel, Thank you for your review. I am glad to see you enjoyed our superb location. I do apologise for the inconveniences experienced throughout your stay, I can assure you this is not typical for Thistle Trafalgar Square. I can assure you I will speak with the team personally and t will be followed up. I would like to thank you for choosing Thistle Trafalgar Square hotel for your stay and I really do hope you will give us another chance when visiting London. Kind Regards, Janina

8/10 – Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2019
Mariana a répondu le 21 oct. 2019
Dear Guest, Thank you for your review on your recent stay with us. We are glad you enjoyed your stay. We look forward to welcoming you back! Kind Regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bien place mais chamber un peu etroite Personnel courtois
Séjour de 3 nuits en septembre 2019
Mariana a répondu le 30 sept. 2019
Dear Guest, Thank you for your review. I'm delighted you enjoyed our central location and that our team looked after you so well. We look forward to welcoming you back for a future visit. Kind regards,

8/10 – Bien

fabienne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chambre très confortable et bien insonorisée
Séjour de 3 nuits en mai 2019
Milan a répondu le 24 mai 2019
Dear Fabienne, Thank you for taking the time to feedback on your recent stay with us. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2019
Lise a répondu le 11 avr. 2019
Dear Anonymous, Thank you for your review, We do hope to welcome you back in the future, Kind regards, Lise

8/10 – Bien

Sabira

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel avec une super situation. Hotel et chambre propre malgré de la poussière sur la tv.chambre petite mais vous retrouverez tt ce qui est necessaire.
Séjour de 1 nuit en janvier 2019
Milan a répondu le 29 janv. 2019
Dear Sabira, Thank you for providing your feedback further your stay at the Thistle Trafalgar hotel. I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location.We will be addressing your comments with the Housekeeping team to ensure all rooms are initially checked to the Hotel's required standard. Regards,

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2019
Milan a répondu le 28 janv. 2019
Dear Anonymous, Thank you for your review on your recent stay with us.

10/10 – Excellent

Oral, Pasadena

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is essentially adjacent to the National Gallery and easily accessible to many transit options. Room is clean and comfortable. Staff are exceptional.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Sarah

Voyage en groupe
Points forts : Propreté, service et personnel
Great location! Small room with comfortable beds. One Elevator out almost our whole stay. One day without hot water.
Séjour de 7 nuits en mai 2024

10/10 – Excellent

Carmine

Voyage de couple
Nice service at reception from Su
Séjour de 3 nuits en mai 2024
Md Didar Alam a répondu le 24 mai 2024
Dear Kenneth, thank you for leaving your feedback regarding your stay with us. I am really glad to see that you had a wonderful stay with us. You are very pleased with our services. Thank you for mentioning Su for her outstanding service. We are looking forward to seeing you once again for another great experience with us. Best regards, Md Didar Alam

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Md Didar Alam a répondu le 24 mai 2024
Dear Kenneth, thank you for leaving your feedback regarding your stay with us. I am really glad to see that you had a wonderful stay with us. You are very pleased with our services. We are looking forward to seeing you once again for another great experience with us. Best regards, Md Didar Alam

10/10 – Excellent

Lory

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Is close to both Trafalgar Square & Leicester Square by a couple of blocks. Wi-Fi is good & the Jr. Suite is well worth the cost. They have a breakfast buffet that is decent & u can order eggs as u like them.
Séjour de 3 nuits en mai 2024
Md Didar Alam a répondu le 19 mai 2024
Dear Lory, Thank you for sharing your feedback regarding your stay with us. I am really glad to hear that you enjoyed your stay with us. You specially found our location very convenient place. We are looking forward to seeing you soon. Best regards, Md Didar Alam

10/10 – Excellent

Erica

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Check in at Thistle Trafalgar Square was quick and easy, they were pleasant and held our bags until the room was ready. The surrounding area and location were amazing with access to public transit and several areas were walkable. Unfortunately, upon arriving back at the hotel and checking into our room there was an issue which the hotel staff was quick to remedy. Rose at the front desk was amazing and very helpful. She quickly got us into another room at the sister hotel up the street as Trafalgar Square was fully booked. She assisted us with bringing our bags and even told us a little about the area on the way. Upon arriving at Thistle Piccadilly, we were greeted by Didar and Su who were also extremely helpful and hospitable putting us in a lovely room. Everyone worked together so well to fix the room issue and they were so kind to us. I would highly recommend Thistle hotels and will absolutely be booking with the brand again. The next morning Khadijah was working the front desk solo and doing a wonderful job managing a very busy lobby. She was quickly and kindly assisting checkins, checkouts, deliveries, phone calls and made time assisting up with storing our bags to hold for the day. Thank you again to Rose, Didar, Su, and also Khadijah, we truly appreciate your kindness and efforts during our stays at both Thistle hotels.
Md Didar Alam a répondu le 16 mai 2024
Dear Erica, Thank you for your valuable feedback regarding your stay with us. I am really glad to hear that you had a wonderful stay with us. Thank you for mentioning my colleagues and myself for our amazing service. It is our top priority to delivery the best service and make each of guest happy. We are looking forward to seeing you again and again with us.

10/10 – Excellent

KATSUHIKO

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was in a good location, convenient for sightseeing and dining.
Séjour de 3 nuits en mai 2024
Md Didar Alam a répondu le 15 mai 2024
Dear Katsuhiko, Thank you for leaving your feedback regarding your recent stay with us. I am really glad to hear that you had a wonderful stay with us. Specially, you found our location in great place and you are happy with our service. We are looking forward to seeing you soon. Best regards, Md Didar Alam

6/10 – Acceptable

LINA

Voyage en famille
Points forts : Service et personnel
Great location and staff was helpful but the rooms need a major renovation. Run down carpet, rusted hardware on faucet/ shower, room smells musty.
Séjour de 4 nuits en avril 2024
Team Thistle Trafalgar a répondu le 4 mai 2024
Dear Lina,Thank you for leaving your review and feedback, we have addressed your concerns to our senior management.

10/10 – Excellent

Wilfried

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sehr freundliches und hilfsbereites Personal. An der Rezeption, sowie auch im Restaurant und an der Bar.
Séjour de 2 nuits en avril 2024
Team Thistle Trafalgar a répondu le 4 mai 2024
Dear Wilfred,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Wir hoffen, Sie bald bei uns begrüßen zu dürfen.

4/10 – Médiocre

Nadia

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
In Italy it is equivalent to a poor three stars. Rough cleanliness, poor breakfast.
Séjour de 3 nuits en avril 2024
Team Thistle Trafalgar a répondu le 4 mai 2024
Dear Nadia,Thank you for leaving us your feedback and review post your stay. Your comments has been addressed with senior management.

6/10 – Acceptable

Mai, Chicago

Voyage en famille, Voyage en groupe
Points faibles : Commodités, état et installations de l’hébergement
Great location. It's kind of between Piccadilly Circus and Trafalgar Square. And almost everything else is within a 20 mins walk or a short underground tube ride. The hotel rooms are a bit dated, and the windows don't open. Our room didn't even have a luggage rack. Also, no toiletries aside from soap. The front desk clerks were friendly, but at times very disorganized and slow. Our room came with breakfast, and it was adequate. But honestly, there are plenty of breakfast places and bakeries nearby. Overall, an okay stay, just nothing fancy.
Séjour de 4 nuits en mars 2024
Md Didar Alam a répondu le 5 avr. 2024
Dear Mai, Thank you for your feedback. It is my pleasure to hear that you liked our location. I am really sorry for all the inconveniences caused during your stay. We are looking forward to welcoming you soon for better stay.

6/10 – Acceptable

Joseph, Sandia Park

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is in in good condition and in an excellent location about 100m from Leister Sq. The room is clean and the staff friendly. However, the rooms are very continental with weird layout to the bathrooms and toilets that seem to gather rather than flush the contents. Room cleaning is very late in the afternoon. While the price is acceptable for the hotel I doubt we will stay again.
Séjour de 3 nuits en mars 2024
Team Thistle a répondu le 30 mars 2024
Dear Joseph,Thank you for your review post your stay with us. It has been pleasure hosting you. We hope you'll stay with us in the near future.

10/10 – Excellent

FLOR

Séjour de 2 nuits en mars 2024
Md Didar Alam a répondu le 21 mars 2024
Dear Flor, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

10/10 – Excellent

Tamra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We felt welcomed...all the staff were pleasant and happy to help.
Séjour de 5 nuits en mars 2024
KS a répondu le 18 mars 2024
Dear TamraI am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

8/10 – Bien

Alison

Séjour de 1 nuit en mars 2024
Md Didar Alam a répondu le 21 mars 2024
Dear Alison, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Séjour de 2 nuits en février 2024
Md Didar Alam a répondu le 23 févr. 2024
Dear guest, Thank you for your valuable feedback regarding your recent stay. I really feel sorry to hear that your stay was not up to the mark. Please accept my apologies for the inconvenience caused during your stay.

8/10 – Bien

Torsten

Voyage de couple
Points forts : Propreté, service et personnel
Für einen Städtetrip übers Wochenende, ist die Lage perfekt. Die ersten Sehenswürdigkeiten sind gefühlt 5 min zu Fuß entfernt. Hotel und Zimmer ist etwas in die Jahre gekommen. Betten sind ok, aber man hört jede Tür knallen und denkt gleich ist jemand im Zimmer. 😉 Also für 2-3 Nächte ist es vollkommen in Ordnung. Personal ist freundlich.
Séjour de 2 nuits en février 2024
Pierluigi - Front Of House a répondu le 21 févr. 2024
Dear Torsten,Thanks for your review. I am happy to hear that you enjoyed your stay and I hope to see you again!Kind Regards,Pierluigi

6/10 – Acceptable

Marilyn

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Good location. Some upgrading needed. Staff very pleasant and helpful.
Séjour de 5 nuits en février 2024
Pierluigi - Front Of House a répondu le 21 févr. 2024
Dear Marilyn,Thanks for your review. I am happy to hear the staff was pleasant and you enjoyed our location. I hope to see you again to improve your score further!Kind Regards,Pierluigi

4/10 – Médiocre

Lucy

Points faibles : État et installations de l’hébergement
Séjour de 4 nuits en février 2024
Pierluigi - Front Of House a répondu le 21 févr. 2024
Dear Lucy,Thanks for your review. I am sorry to hear that the stay was disappointing. I hope to see you again and deliver a flawless experience.Kind Regards,Pierluigi

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfy hotel in great location
Amazing location, everything was a stone throw's away! The room was smallish, but big enough for a base and the bed was huge and really comfortable. Everything was clean and as expected.
Séjour de 2 nuits en février 2024
Md Didar Alam a répondu le 16 févr. 2024
Dear Guest, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square. I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back to the hotel many times again in the future. Best regards, Md Didar Alam

6/10 – Acceptable

Voyageur vérifié

Points forts : Confort de la chambre
Séjour de 3 nuits en février 2024
Pierluigi - Front Of House a répondu le 21 févr. 2024
Thanks for your review. I am sorry to hear the stay did not meet your expectations. However, I hope to see you again and deliver a great experience.Kind Regards,Pierluigi

10/10 – Excellent

Christina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Md Didar Alam a répondu le 16 févr. 2024
Dear Cristiana, Thank you for your feedback. It is my pleasure to hear that you had wonderful stay with us. It would be lovely if you come back again and get another amazing experience with us.

4/10 – Médiocre

Molinda

Voyage en famille
Points forts : Propreté, commodités
Points faibles : Service et personnel
The property was in the perfect location and the facilities were of good standard however staff allowed a party to occur in the room next-door to ours until 3am after multiple noise complaints they did not address the issue which was extremely disheartening and left a poor view on a lovely hotel
Séjour de 4 nuits en février 2024
Md Didar Alam a répondu le 16 févr. 2024
Dear Molinda, Thank you for your feedback. I Really feel sorry to hear that we were not able meet your expectation due to the noise issue at 3 am and we were not able to address the issue which is not acceptable. Please accept my sincere apologies for the inconveniences caused during your stay.

10/10 – Excellent

Denise

Voyage de couple
Points forts : Propreté, service et personnel
Friendly efficient staff Our room was disappointing, although very spacious the toilet made a noise each time it was flushed and the shower was a dribble!
Séjour de 1 nuit en février 2024
Md Didar Alam a répondu le 15 févr. 2024
Dear Denise, We really appreciate you for your valuable time and effort to provide your feedback regarding your recent stay with us at Thistle Trafalgar. It is really regretting that we were not able to meet your expectation with us. We have taken a note of your feedback and will forward it to right department to take action so that we can avoid this kind of issue in future. We will appreciate it if you give us another chance to meet your expectation.Best regards, Md Didar Alam

8/10 – Bien

William

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Thank you
All good
Séjour de 1 nuit en février 2024
Pierluigi - Front Of House a répondu le 15 févr. 2024
Dear William,Thanks for your review. I am happy to hear that your stay was enjoyable and I look forward to welcoming you back for another great experience.Kind Regads,Pierluigi

6/10 – Acceptable

Alessandro

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Le camere, almeno la mia, molto piccola: ben diversa da quella delle foto in fase di prenotazione
Séjour de 3 nuits en février 2024
Pierluigi - Front Of House a répondu le 15 févr. 2024
Dear Alessandro,Thanks for your review. I am glad to hear that your stay was enjoyable, but I am sorry to see that the room did not meet your expectations. I hope to welcome you back in the future to deliver a flawless stay!Kind Regards,Pierluigi

10/10 – Excellent

Rachel

Séjour de 1 nuit en février 2024
Pierluigi - Front Office Manager a répondu le 8 févr. 2024
Dear Rachel,Thanks for this fabulous score! I am happy to hear that your stay was great and we all look forward to welcoming you back!

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location
Séjour de 1 nuit en février 2024
Md Didar Alam a répondu le 4 févr. 2024
Dear John, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square.I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

2/10 – Terrible

Jenny

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
No heating in room and froze all night
Séjour de 1 nuit en décembre 2023
Md Didar Alam a répondu le 4 févr. 2024
Dear Jenny, Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.