Title: Thistle Kensington Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=12447&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Thistle Kensington Palace Comfort and convenience near Hyde Park and the Natural History Museum, plus a welcoming bar and business facilities. - Overview - Rooms - Location - Policies Just off Kensington High Street, Thistle Kensington Palace offers practical amenities like dry cleaning and an on-site restaurant. Guests can relax at the bar or use the conference space. The 24-hour multilingual staff ensures assistance is always available. ## Reviews 6.0 ## Popular amenities - Restaurant - Business services - Bar - Laundry - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12447&PinnedHotelID=12447&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### Standard Double/Twin ### Highlights TV Hypo-allergenic bedding Rollaway/extra beds Blackout drapes/curtains Cribs/infant beds Private bathroom Hair dryer Coffee/tea maker - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Executive Double/Twin ### Highlights TV Hypo-allergenic bedding Rollaway/extra beds Blackout drapes/curtains Cribs/infant beds Private bathroom Hair dryer Coffee/tea maker - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Single room ### Highlights TV Hypo-allergenic bedding Rollaway/extra beds Blackout drapes/curtains Cribs/infant beds Private bathroom Hair dryer Coffee/tea maker - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/10000/200/179/6848fd94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Strand Palace Hotel London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 4,864 reviews CA $230 CA $276 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Serves lunch and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/6500/6490/608c41a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Gore London – Starhotels Collezione London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $268 CA $335 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/London-Hotels-The-Gore-London-Starhotels-Collezione.h6490.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/70000/65900/65802/701abcd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stamford Bridge Hotel London Hammersmith and Fulham - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 1,919 reviews CA $124 CA $149 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6600/6523/ef7c6593.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Holborn London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,008 reviews CA $199 CA $238 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/London-Hotels-Thistle-Holborn.h6523.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/39000000/38760000/38759300/38759211/b7573ed9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Citadines Islington London Islington - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.4 Exceptional 314 reviews CA $186 CA $223 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/London-Hotels-Citadines-Islington-London.h38759211.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![2 bars/lounges, cocktail bar](https://images.trvl-media.com/lodging/6000000/5930000/5921200/5921175/53671bb8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kaya Great Northern Hotel London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $318 CA $382 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/London-Hotels-Kaya-Great-Northern-Hotel.h5921175.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Hyde Park Balcony Suite | Living area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96490000/96483500/96483486/eae88096_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Emory, Maybourne London City Centre - Pool - Breakfast included - Spa - Pet friendly 9.8 Exceptional 17 reviews CA $1,464 CA $1,756 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/London-Hotels-The-Emory.h96483486.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5700/5685/ee68fa5b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Berkeley, Maybourne London City Centre - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 273 reviews CA $1,187 CA $1,424 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/London-Hotels-The-Berkeley.h5685.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23600/23504/a0a72bd4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel, London Marble Arch London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 1,003 reviews CA $224 CA $269 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/London-Hotels-Radisson-Blu-Sussex-Hotel.h23504.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/5700/5627/7db7f23b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Piccadilly London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,006 reviews CA $239 CA $287 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/London-Hotels-Thistle-Piccadilly.h5627.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=5457b31b-de31-400e-94b7-fc627022edd1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Thistle-Kensington-Palace.h12447.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Thistle-Kensington-Palace.h12447.Hotel-Information) ## About the area Located in London, Thistle Kensington Palace is in the city center. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and Madame Tussauds Wax Museum. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50174%2C-0.18531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HzrL6J4fiBX5bqv-X2P4xHEOEF0=) De Vere Gardens, London, London, England, W8 5AF ### What's nearby - Kensington High Street \- 1 min walk \- 0.1 km - Kensington Gardens \- 1 min walk \- 0.1 km - Kensington Palace \- 5 min walk \- 0.4 km - Royal Albert Hall \- 7 min walk \- 0.7 km - Hyde Park \- 10 min walk \- 0.9 km ### Getting around - Kensington (Olympia) Underground Station - 4 min drive - High Street Kensington Station - 8 min walk - London City Airport (LCY) - 58 min drive ### Restaurants - ‪Min Jiang - ‬3 min walk - ‪Goat Tavern - ‬3 min walk - ‪Origin Kensington - ‬3 min walk - ‪Zaika - ‬3 min walk - ‪Como Garden - ‬4 min walk ## About this property ### Thistle Kensington Palace Hotel near Kensington High Street Close to Kensington Palace and Royal Albert Hall, Thistle Kensington Palace provides dry cleaning/laundry services, a bar, and conference space. Guests can also expect to find a restaurant. Other perks include: - Limo/town car service, an elevator, and concierge services - Meeting rooms, a front-desk safe, and ATM/banking services - A 24-hour front desk, free newspapers, and multilingual staff Room features All 285 rooms offer amenities such as room service. Extra conveniences in all rooms include: - Hypo-allergenic bedding and cribs/infant beds - Bathrooms with free toiletries and hair dryers - TVs with premium channels - Rollaway/extra beds, coffee/tea makers, and daily housekeeping ## Similar properties ![TV, DVD player](https://images.trvl-media.com/lodging/10000000/9450000/9447100/9447035/115fcda8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Storm Níké Apartments London City Centre - Kitchen - Washer - Dryer - Free WiFi 7.4 Good 48 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9447035&PinnedHotelID=9447035&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10980000/10974700/10974627/6beb17c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreamhouse Apartments London London City Centre - Gym [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=10974627&PinnedHotelID=10974627&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/1000000/20000/17700/17679/e62e3829.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Mayfair London London City Centre - Pet friendly - Free WiFi - Gym - Breakfast available 8.4 Very good 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=17679&PinnedHotelID=17679&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102610000/102605700/102605648/7bbe5d0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cheval Hyde Park Gate London City Centre - Kitchen - Free WiFi - Air conditioning - 24/7 front desk CA $1,085 CA $1,303 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=102605648&PinnedHotelID=102605648&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48280000/48271600/48271549/781123a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Newbury Town Centre South A339 Newbury - Free WiFi - Restaurant - Breakfast available - Parking available CA $77 CA $93 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=48271549&PinnedHotelID=48271549&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20310000/20305500/20305483/df1ff6d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Craven Hill Gardens London City Centre - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 266 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=20305483&PinnedHotelID=20305483&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/440000/436300/436225/w800h978x0y0-612f2e74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton London Green Park London City Centre - Parking included - Restaurant - Gym - Bar 7.2 Good 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=436225&PinnedHotelID=436225&HadPinnedHotel=true®ionId=-1&adults=2) ![The Penthouse | Living area](https://images.trvl-media.com/lodging/23000000/22560000/22559800/22559712/1b5d5f34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buckingham & Lloyds London City Centre - Kitchen - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 8 reviews CA $635 CA $763 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=22559712&PinnedHotelID=22559712&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/909500/909423/6d25bcd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Queensway Hotel, Sure Hotel Collection by Best Western London City Centre - Free WiFi - Breakfast available - Laundry - Housekeeping 7.0 Good 1,000 reviews CA $93 CA $112 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=909423&PinnedHotelID=909423&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment | Living area](https://images.trvl-media.com/lodging/113000000/112790000/112780200/112780174/bb2b4325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury flats near Big Ben and London Eye London City Centre - Kitchen - Washer - Free WiFi - Air conditioning 10 Exceptional 2 reviews CA $190 CA $525 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=112780174&PinnedHotelID=112780174&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access (surcharge) - Available in some public areas: Internet access (surcharge) ### Parking and transportation - Limo/town car service ### Food and drink - A bar/lounge - A restaurant ### Family friendly - In-room crib - Laundry facilities - Rollaway/extra bed ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Conference space - Meeting rooms ### Accessibility - Elevator ## Room amenities ### Bedroom - Blackout drapes - Crib - Hypo-allergenic bedding - Rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom ### Entertainment - Pay movies - TV with premium cable/satellite channels ### Food and drink - Coffee/tea maker - Room service ### More - Desk ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available Cribs are available on request at the property ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed ### Property is also known as Thistle Kensington London Thistle Kensington Palace Hotel Thistle Kensington Palace London Thistle Kensington Palace Hotel London ## Frequently asked questions ### Is Thistle Kensington Palace pet-friendly? ### What time is check-in at Thistle Kensington Palace? ### What time is check-out at Thistle Kensington Palace? ### Where is Thistle Kensington Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Thistle Kensington Palace Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.6 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 2 8 - Good 10 6 - Okay 8 4 - Poor 8 2 - Terrible 3 ## Reviews ### 8/10 Good #### Iain, London Jun 30, 2007 Liked: Cleanliness, staff & service, room comfort #### Great location The hotel is in a great location on the edge of Hyde Park, the hotel was clean and tidy although it is starting to get very old. ##### Iain ### 2/10 Terrible #### Pete, Sarasota, FL Jun 13, 2007 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's Just OK The rooms we had were very big for Europe, but that is all. They were old and very little up keep. The Staff was rude at best. The Bed we had was like sleeping on a cobble stone street. You would be much better off at the Kensington Close. They have smaller rooms but much, much, more comfortable and clean and safe. It is also close ( one block ) from the High Street Station. ##### Pete ### 6/10 Okay #### Traveller, Scotland Jun 10, 2007 Disliked: Cleanliness, property conditions & facilities #### Not The Best Not the best hotel we've stayed at! Obviously paying for the area and not the hotel. The hotel is in need of refurbishment and upgrade. Our room had missing lightbulbs, dirty nets and holes in the bed throw. The bathroom had broken tiles on the floor and the toilet seat was also broken across the middle. Grubby feel to the whole room. If we had been staying longer than the one night we would definitely have asked to have been moved. ##### Traveller ### 8/10 Good #### David, Boston Apr 27, 2007 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great room, great location We had a beautiful and unexpectedly large room in a particularly nice part of the hotel, on the 4th floor overlooking the Kensington Gardens. Its a 5-minute walk to the Gloucester Road Tube Station and a 2-minute walk from some great little restaurants. Overall my wife and I were very pleased. The room was clean, the service fine, and the location wonderful. ##### David ### 8/10 Good #### Bryan, Sydney Apr 20, 2007 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Good for the price - excellent for location I thought the Thistle hotel would be in better shape, but it's very much an old style hotel in an old part of time - albeit a very nice part of town (I lived down the road for 6 months so know the area is VERY nice). Don't expect sweeping corridors and state of the art lifts, it's very much an old 1930s style hotel inside. Rooms are clean and comfortable, staff were helpful. I would recommend as it's great value for what you get, and the location. Not homeymoon material though. ##### Bryan ### 2/10 Terrible #### julian, New York Apr 18, 2007 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bed The bed was the major problem.... Old, convexed, sprung etc....... I asked about 3 times for it to be changed... to no avail. ##### julian ### 6/10 Okay #### Jon, Cardiff Feb 22, 2007 Liked: Cleanliness, staff & service, room comfort #### Typical business hotel for London Price is ok considering the location near central london (5 stops on the tube) and the hotel, whilst impersonal, was ok ##### Jon ### 4/10 Poor #### Sonia, Cambridge Feb 14, 2007 Disliked: Staff & service, property conditions & facilities, room comfort #### Not Impressed We were staying in London for one night to see a show at the Royal Albert Hall and wanted somewhere close by but not too expensive. On the face of it this hotel ticked the boxes but, when we checked in, we were given the choice of a twin room (non-smoking) or a double room (smoking), despite booking a double non-smoking room. Being non-smokers the smell of stale cigarette smoke was abhorrent so chose the twin room option. Which was horrbile. On entering the room, it was clear that it was in need of modernisation (there were water stains on the wall-monted lampshades) and we had a lovely view of a rooftop. We complained and refused to budge. Reception staff gave us a complimentary upgrade to a 'deluxe double' room on the seventh floor. This too was quite shabby with peeling wallpaper, a broken picture light and a minibar abandoned in the middle of the room. The 'double' bed was two twin beds pushed together. All in all, the best thing about the room was the view of Kensington Palace and the gardens opposite and the location. In summary, the hotel itself is in desperate need of renovation and modernisation. ##### Sonia ### 6/10 Okay #### James, World roamer in a wheelchair Jan 31, 2007 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Not wheelchair accessible after 2 nights they did find a sister holte North of Hyde park that was accessible. Thistle Kessington Gardens and Thistle Marble Arch's rooms are almost identical, would highly recomment these two Thistle holels. They did give back 50% for thos first two nights. ##### James ### 8/10 Good #### alain, france Jan 28, 2007 Liked: Staff & service #### qualite prix ok les chambres meriteraient une mise à niveau ##### alain ### 4/10 Poor #### Mina, New York Jan 27, 2007 Disliked: Staff & service, property conditions & facilities, room comfort #### Room for improvement The hotel is desperately in need of renovation. The fire alarm went off twice during our six night stay. My key card had to be changed four times. The carpet was buckling and held in place by duct tape. The shower curtain fell down and wasn't fixed for two days. One of the elevators was out of service for three days. ##### Mina ### 8/10 Good #### Nathaniel, NYC metro area Nov 29, 2006 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel The room and bathroom were large (much larger than the typical budget hotel I stay at), coupled with the bargain price I paid, makes the hotel a super deal. It is a five minute walk from High Street Kensington stop on the circle and district lines. ##### Nathaniel ### 6/10 Okay #### Wolfgang, Düsseldorf Oct 8, 2006 Liked: Cleanliness, staff & service Disliked: Room comfort #### Lage optimal zur Royal Albert Hall, mittelmäßiges Zimmer Zimmer 512, Ausblick in alten Hinterhof, nicht beeindruckend, Flur mit muffeligem Teppichboden, Zimmer anfangs auch muffelig, mit offenem Fenster aber ok, sauber, im Bad keine Ablagen vorhanden und die Wanne schon ziemlich abgenutzt, wer es altenglisch mag, fuer den sicherlich ok freundlicher Service in der Bar, Einrichtung der Bar mit Hockern und Tischen eher lieblos drei Sterne gerade noch akzeptabel! Empfehlung daher auch eingeschränkt, jein, very british halt ##### Wolfgang ### 6/10 Okay #### Bill, Vermont Oct 4, 2006 Liked: Staff & service #### Decent value for London The staff is friendly & helpful, the location is upscale and the room was quiet. Things to look out for: 1) the shower was prone to hot water surges, and 2) although the hotel is listed as having high-speed internet access, we didn't use it as it came with a hefty charge per minute. Try the internet cafe down the street. ##### Bill ### 6/10 Okay #### AWi, Fürth, D Sep 25, 2006 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Charm vergangener Tage \+ gute Lage (Kensington-/Hydepark), 15min mit Bus ins Zentrum, 7..8min zu Fuss zur U-Bahn; + Baustil und Ambiente hat was vom "Good old England" - Renovierungsbedürftig (Lichtschalter defekt, Toilettenbrille auf Nachfrage repariert, Fenster Scharnier herausgerissen, Teppiche durchgetreten) - Service des Personals beschränkt sich auf das notwendigste ##### AWi ### 10/10 Excellent #### Laurent, Grasse-Magagnosc - France Aug 12, 2006 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Idéalement placé, chambre spacieuse et agréable Hôtel situé en face du parc de Kensington et des rues commerçantes. Idéal pour le shopping et la découverte des monuments historiques ou musées. L'hôtel est de style victorien ; le personnel est compétent et les chambres confortables, spacieuses et propres. Nous n'avons pas testé le restaurant. Nous avons aimé dans l'ensemble. ##### Laurent ### 4/10 Poor #### Tom, Seattle, WA Jul 19, 2006 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Location Great, but nothing else When we checked in, London was very warm. We were given the Expedia special Rate, and so were assigned a room with no air conditioning. The room was stuffy and warm. The window, which looked out on an air shaft, would only open 12" and afforded us no breeze. As it was warm, over 90 degrees, we wanted to take a shower. We could not as the shower was broken and was not fixed until the next day. When it was fixed, the temperature control and water pressure were quite variable. We requested a fan, and had to make 4 additional requests before one was delivered, 12 hours after the original request. Need we say more? ##### Tom ### 8/10 Good #### Kathy, Western Massachusetts Jul 12, 2006 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good budget accommodations. My husband and I spent four nights here in late June. While the carpet is worn and the bathroom facilities dated, the hotel was clean, comfortable, and convenient. The hotel staff were helpful and friendly. I'd definitely stay here again. ##### Kathy ### 8/10 Good #### Tonya, NY Jun 28, 2006 Liked: Cleanliness, staff & service, room comfort #### Very nice location. Very nice location, close to everything. ##### Tonya ### 8/10 Good #### Helen, France Jun 21, 2006 Liked: Cleanliness, property conditions & facilities, room comfort #### Would definitely stay here again Great location, very quiet, lovely room for price. ##### Helen ### 4/10 Poor #### Wendy May 17, 2006 Disliked: Staff & service, property conditions & facilities #### Find Another Hotel As a frequent business traveler to London, I want to strongly encourage other visitors to find another hotel at this very convenient location. The Thistle Kensington is outdated and understaffed. There are few services for business travelers. The Kensington High Street neighborhood is terrific with easy transport options and great restaurants. If you're looking for moderately priced accomodation in London, there are better destinations than this poorly maintained property. ##### Wendy ### 6/10 Okay #### robert, indian trail,n.c. May 5, 2006 Disliked: Room comfort #### would recommend with reservations would recommend with reservation,room adquate but the location is wonderful ##### robert ### 4/10 Poor #### Dave, Los Angeles, CA May 3, 2006 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Spartan at best Well located old hotel. Torn, worn out carpeting and an overall run down condition. I thought saving money on a room would be a good idea but I won't do it again. Every day when I came back to my room I was disapointed. More like a two star than the three stars given. ##### Dave ### 4/10 Poor #### barbara, west hartford, CT Jun 5, 2005 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Don't go Just returned from out trip to the Thistle kensington palace. The room was the dreariest we had ever seen...view of the firescape and hallway carpet repaired with duct tape. In extreme need of an extreme makeover. The lobby sofas were thread bare and no minibar or refrigs in the room. If you like the smell of stale air and lingering smoke...the hotel's tavern/bar is the spot for you.We immediately asked for another room which was a better. Location was great...but would not stay again. ##### barbara ### 6/10 Okay #### John, St. Louis, Mo. Jun 2, 2005 Disliked: Cleanliness, property conditions & facilities, room comfort #### Great location, poor accomodations We were impressed by the location and exterior appearance of the hotel, but that's where the good impressions ended. The hotel is poorly maintained, the bed in our room was laughable. We jokingly referred to it as "Rice Krispies" because it snapped, crackled and popped every time you moved on the bed. It was extremely hard and when we asked for another room, we were told that all of the beds were the same. The elevators (lifts) were unreliable. They would occasional malfunction and refuse to let you out on your floor. One was completely out of order for a day, leaving us with one for the entire hotel. The location, however is excellent. It is just across the street from Kensington Park and Kensington Palace, within walking distance of shopping, including Harrods, and other attractions. ##### John ## Expedia's Latest Trends ### Hotels > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.ca/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Premier Inn London Fulham](https://www.expedia.ca/London-Hotels-Premier-Inn-London-Fulham.h1209124.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information)