Coin salon du hall

The Resident Soho – Avis

4 out of 5
The Resident Soho
10 Carlisle Street, London, England

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 753 avis sur 1003." "
Note de 8 – Bien, d’après 193 avis sur 1003." "
Note de 6 – Acceptable, d’après 37 avis sur 1003." "
Note de 4 – Médiocre, d’après 13 avis sur 1003." "
Note de 2 – Terrible, d’après 7 avis sur 1003." "

9,8/10

Propreté

9,8/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

nathalie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Emplacement central parfait et au calme. Chambre confortable et kitchenette tres utile. Super séjour.
Séjour de 4 nuits en février 2024
Ester - Duty Manager a répondu le 21 févr. 2024
Dear Nathalie, thank you for taking the time to rate us. We trust you had a pleasant stay with us. We look forward to welcoming you back soon. Very Best,

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Laura a répondu le 29 janv. 2024
Dear Guest,Thank you for taking the time to share your feedback at The Resident Soho!We are delighted to hear you enjoyed your stay with us and we hope to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Loic

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Propre, et parfait pour un week-end
Séjour de 1 nuit en novembre 2023
Evita a répondu le 13 nov. 2023
Dear Loic, Thank you for taking the time to share such a lovely review for your stay at The Resident. If you ever come back to London, we will be happy to welcome you back. Kind Regards, Evita, Reception Team

10/10 – Excellent

Reynald

Séjour de 2 nuits en février 2023
Benedict a répondu le 3 mars 2023
Dear Reynald,Thank you for such a brilliant review about your time spent staying with us here at The Resident Soho!We are delighted to read that you had a great time here, and if you are ever returning to London, it would be wonderful to welcome you back to the Resident Soho.Kind regards,Benedict.Reception Team.The Resident Soho.

10/10 – Excellent

Claire

Séjour de 2 nuits en janvier 2023
Laura a répondu le 11 janv. 2023
Dear Claire,Thank you for your wonderful feedback at The Resident Soho!We are delighted to see you had an enjoyable stay.We hope to welcome you back in the future.Kind regards,LauraReception Team

8/10 – Bien

Charles

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 3 nuits en septembre 2022
Laura a répondu le 7 oct. 2022
Dear Charles,Thank you for sharing your feedback at The Resident Soho.We are delighted to see you had an enjoyable time with us.Thank you once again for your time.Kind regards,LauraReception Team

10/10 – Excellent

Jean-Michel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent accueil, très bien situé. Conforme à la description
Séjour de 1 nuit en septembre 2022
Laura a répondu le 13 sept. 2022
Dear Jean-Michel,Thank you very much for your lovely review at The Resident Soho!We are delighted to hear you had a great stay with us and that you also enjoyed the central location of the hotel, walking distance to many attractions, restaurants, and much more.We hope to welcome you back in the future.Kind regards,LauraReception Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2022
Anne Duty Manager a répondu le 12 févr. 2022
Dear Traveler, Thank you for your fantastic review. We are glad you enjoyed your stay and do hope to welcome you back very soon in London. Kindest regards

10/10 – Excellent

Marie

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2022
Sandra a répondu le 20 janv. 2022
Thank you for that great score, Marie!😁 See you soon! Sandra

10/10 – Excellent

Matteo

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
perfect placement
great brand new hotel ideally situated in a calm street close to everything, specially to many choices of restaurants
Séjour de 2 nuits en novembre 2021
Sandra a répondu le 26 nov. 2021
Thank you for your lovely review, Matteo! We are delighted to read that you enjoyed how central and close to everything we are! We hope to see you again very soon at The Resident Soho! Kind regards, Sandra

10/10 – Excellent

FLORENCE

Séjour de 3 nuits en novembre 2019

10/10 – Excellent

Denis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel idéalement situé au coeur de Soho
Hotel idéalement situé au coeur de Soho et pourtant au calme accueil sympathique, un verre est offert tous les soirs. Personnel à l'écoute et disponible pour donner des renseignements, Restaurant, arrêt de bus, trajets... Chambre tres agréable.
Séjour de 3 nuits en novembre 2019
Ali a répondu le 18 nov. 2019
Dear Guest Great review! we really appreciate your kind words regarding the team and are delighted you made the most of our fab location. Thank you for the recommendation and we will look forward to seeing you again. Have a great day Kind regards Ali

10/10 – Excellent

Voyageur vérifié

Séjour de 3 nuits en juillet 2019
Reception Team a répondu le 31 juill. 2019
Thank you very much for your review!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel
Séjour de 4 nuits en mai 2019
Alberto a répondu le 20 juin 2019
Dear Guest, Thank you very much for your positive feedback. Come back soon the visit us! Warmest, The Nadler Soho Team

8/10 – Bien

Jo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location is really central, plenty of amenities and transportation close by. The room itself was very clean and quiet but the only thing I didn’t like was the pillows. They were way too soft.
Séjour de 3 nuits en mai 2024
Ester - Duty Manager a répondu le 22 mai 2024
Dear Jo, Thank you for your feedback and for highlighting the convenient location and cleanliness of your room. We're glad you enjoyed your stay overall. We apologize that the pillows were not to your liking. Your comfort is important to us, and we will look into providing a variety of pillow options to better accommodate our guests' preferences. We hope to welcome you back soon!

10/10 – Excellent

Edwin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the front entrance and accessibility to quick transportation options
Séjour de 1 nuit en mai 2024
Laura a répondu le 20 mai 2024
Dear Edwin,Thank you for your amazing feedback at The Resident Soho!We are delighted to hear you mostly enjoyed our central location very well connected to transportation!We hope to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Dave, Kissimmee

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient location Staff is excellent Bars around at night makes it very busy
Séjour de 5 nuits en mai 2024
Mai a répondu le 19 mai 2024
Dear Dave,Thank you for your review. We are really pleased you enjoyed staying with us and we look forward to welcoming you back soon.Kind Regards,Mai Dahab

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Laura a répondu le 17 mai 2024
Dear Robert,Thank you for your wonderful feedback at The Resident Soho!We are delighted to see you have enjoyed your time wit us and we hope to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Access to Elizabeth line
Séjour de 4 nuits en mai 2024
Laura a répondu le 17 mai 2024
Dear Richard,Thank you for your amazing feedback at The Resident Soho.We are indeed very central located and just 2 minutes by walk from Tottenham Court Road station to access the Elizabeth line.We hope to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Brendan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great area. Clean rooms with small kitchenette. Will stay again..
Séjour de 3 nuits en mai 2024
Laura a répondu le 17 mai 2024
Dear Brendan,Thank you for sharing your lovely feedback at The Resident Soho.We are delighted to hear you enjoyed both our rooms and the very central location of the hotel!We hope to welcome you back soon!Kind regards,LauraReception Team

10/10 – Excellent

Eman

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Laura a répondu le 12 mai 2024
Dear Eman,Thank you for your lovely feedback at The Resident Soho!We couldn't' be happier to hear you have enjoyed your stay with us.We hope to welcome you back in the future.Kind regards,LauraReception Team

10/10 – Excellent

Steve

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff
Séjour de 4 nuits en avril 2024
Joan - Duty Manager a répondu le 7 mai 2024
Dear Steve,Thank you so much for the 5/5 review! We are delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service. We look forward to welcoming you back for another wonderful stay in the future!Kind regards,Joan

10/10 – Excellent

Steve

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great staff upon arrival, help with anything. I highly recommend this place.
Séjour de 1 nuit en avril 2024
B. Lindgreen a répondu le 29 avr. 2024
Thank you so so much for your kind feedback Steve.We are so happy to hear that you had a wonderful stay and hope to be welcoming you back soon.Kind regards,Bettina

10/10 – Excellent

Sean, Huntersville

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, friendly staff, room was clean.
Séjour de 3 nuits en avril 2024
Mai a répondu le 18 avr. 2024
Dear Sean,It was a pleasure having you at The Resident Soho.Thank you for your kind words.We hope to welcome you back soon.Kind Regards,Mai DahabReception Team

10/10 – Excellent

René

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Laura a répondu le 10 avr. 2024
Dear René,Thank you for sharing your lovely feedback at The Resident Soho"We are delighted to see you enjoyed your stay with us and we hope to welcome you back in the future.Kind regards,LauraReception Team

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were clean and spacious. Staff very friendly. Wish there was a restaurant in the hotel, but there are so many options right outside the doors.
Séjour de 5 nuits en mars 2024
Joan - Duty Manager a répondu le 6 avr. 2024
Dear Elizabeth,Thank you for your feedback! We are glad you enjoyed our clean, spacious rooms and friendly staff. We understand your preference for an onsite restaurant and appreciate your understanding of the many dining options nearby. We hope to welcome you back soon!Kind regards,Joan

8/10 – Bien

Celeste

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La habitación muy amplia. Las amenidades del baño excelentes. El tamaño de las toallas muy bueno. Tiene un refrigerador y horno de microondas pequeños. Lo que no me gusto fuenque no me ofrecieron el upgrade.
Séjour de 3 nuits en mars 2024
Joan - Duty Manager a répondu le 6 avr. 2024
Dear Celeste,Thank you for your feedback! We are thrilled to hear that you found our room spacious and enjoyed our excellent bathroom amenities. We are also glad you appreciated the size of our towels and the convenience of having a small refrigerator and microwave oven in the room.We apologize for any inconvenience regarding the upgrade. We always strive to provide the best possible experience for our guests, and we regret if we fell short of your expectations in this aspect. Your feedback is valuable to us, and we will use it to improve our services moving forward.We hope you had an overall enjoyable stay with us, and we look forward to welcoming you back in the future.Kind regards,Joan

10/10 – Excellent

George, Durham

Séjour de 4 nuits en mars 2024
Joan - Duty Manager a répondu le 23 avr. 2024
Dear George,Thank you so much for the 5/5 review! We are thrilled to hear that you had such a fantastic experience. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We can not wait to welcome you back!Kind regards,Joan

10/10 – Excellent

Susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close location for our West End show trip. Felt safe walking back with my teenage daughter at 9:30 at night. Hotel was clean and staff were helpful. I called the day before arrival and was able to add a second night on -super helpful. The area around the hotel has definite club/night life scene in the evening.
Séjour de 1 nuit en mars 2024
Laura a répondu le 25 mars 2024
Dear Susan,Thank you for taking the time to share your lovely feedback at The Resident Soho!The hotel is indeed located in the heart of Soho, surrounded by many attractions, restaurants, shops and so much more..!We couldn't be happier to hear that our team was of help!We hope to welcome you back in the future,Kind regards,LauraReception Team

10/10 – Excellent

Bernadette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location n Soho. Staff at the hotel all very efficient and welcoming.
Séjour de 3 nuits en mars 2024
Joan - Duty Manager a répondu le 25 mars 2024
Dear Bernadette,Thank you for your positive feedback! We are thrilled to hear that you enjoyed our prime location in Soho and that our staff made your stay pleasant and welcoming. We strive to provide excellent service, and it is rewarding to know that our efforts were appreciated. We hope to welcome you back again soon for another great experience.Kind regards,Joan

10/10 – Excellent

Neus

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and chic hotel in a great location, walking distance from Oxford Street and all theatres and yet quiet at night. The staff were lovely and we got a complimentary glass of wine when we arrived. Highly recommended
Séjour de 2 nuits en mars 2024
Laura a répondu le 24 mars 2024
Dear Neus,Thank you very much for your lovely review at The Resident Soho!We couldn't be happier to hear that you had a great time with us and that everything was of your liking!We always love to see our guests during our evening drinks between 6pm to 7pm for a complimentary glass of wine and to help with any questions you may have!We hope to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Second stay in month. Will return.
Séjour de 3 nuits en mars 2024
Laura a répondu le 22 mars 2024
Dear Paul,Thank you for your amazing feedback at The Resident Soho!We couldn't be happier to hear that you have stayed with us twice in a month and that everything was of your liking.We can't wait to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Maria

Voyage de couple
This hotel is in a very good area close to everything you might need like good restaurants, bars, coffee shops, theatre, etc. The level of service at this hotel is unmatched in my experience. The staff go out of their way to ensure your stay is superb in every way. Service is 10 out of 10 hands down the best I have experienced.
Séjour de 4 nuits en mars 2024
Laura a répondu le 22 mars 2024
Dear Maria,Thank you for sharing lovely feedback at The Resident Soho!It is fantastic to hear that you enjoyed your time with us and found everything to your liking.We always aim at providing an outstanding service with a personal touch!Our location is indeed spot and our urban neighbourhood has so much to offer from restaurants, bars, outstanding shopping options and we are home to some of the top rated theatres.Should you plan your next trip to London, we would be delighted to welcome you back.Kind regards,LauraReception Team

10/10 – Excellent

Edgar

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was in walking distance to many restaurants, in addition the staff was very nice.
Séjour de 4 nuits en mars 2024
Ester - Duty Manager a répondu le 12 mars 2024
Dear Edgar, thank you for taking the time to review us and we are really glad you had a pleasant stay with us.We look forward to welcoming you back soon.Have a lovely evening. Very Best,

8/10 – Bien

Shimon, Ramat gan

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Great location
Séjour de 4 nuits en mars 2024
Laura a répondu le 9 mars 2024
Dear Shimon,Thank you for taking the time to share your feedback with us at The Resident Soho!Thank you very much for your lovely feedback at The Resident Soho!The hotel is indeed located in the heart of Soho, surrounded by many restaurants, attractions, shops and very well connected with public transport!Thank you once again, and we hope to welcome you back in the future.Kind regards,LauraReception Team

10/10 – Excellent

Fernanda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the hotel, very near bus stop and tube.
Séjour de 4 nuits en mars 2024
Laura a répondu le 9 mars 2024
Dear Fernanda,Thank you very much for your lovely feedback at The Resident Soho!The hotel is indeed located in the heart of Soho, surrounded by many restaurants, attractions, shops and so much more..!We hope to welcome you back in the future.Kind regards,LauraReception Team

10/10 – Excellent

Khaled

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s location to one of the most beautiful popular places in Italy decorated with a piece of the most stunning architecture civilizations the obelisk of Egypt that was unforgettable memories
Séjour de 2 nuits en mars 2024
Pablo a répondu le 16 mars 2024
Thank you so much for rating us 5/5 Khaled! We are thrilled that you had a wonderful time with us.Warmest regards,PabloReception Team

10/10 – Excellent

Jonni

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only issue was being on such a low floor making the room dark. Otherwise fab
Séjour de 1 nuit en mars 2024
Joan a répondu le 5 mars 2024
Dear Jonni,Thank you for the outstanding 5/5 review! We're delighted you enjoyed your stay. Looking forward to hosting you again soon!Warm regards,Joan

10/10 – Excellent

Stephen

Séjour de 1 nuit en février 2024
Laura a répondu le 22 mars 2024
Dear Stephen,Thank you for sharing your amazing review at The Resident Soho!We are delighted to see you have enjoyed your stay with us and we hope to welcome you back in the future!Kind regards,LauraReception Team

10/10 – Excellent

Gozde

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The receptionists were great The candies they offered were great :) The neighborhood was the best
Séjour de 2 nuits en février 2024
Joan a répondu le 4 mars 2024
Dear Gozde,Thank you so much for your kind words! We're thrilled that you had a positive experience with our receptionists and enjoyed the candies we provided. It's always the small details that can make a stay memorable, and we're delighted that you appreciated them.We also love that you found the neighbourhood to be the best. Your feedback is valuable, and we hope to welcome you back for another delightful stay in the future!Warm regards,Joan

10/10 – Excellent

Gerard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent four star hotel in a superb location.
Séjour de 3 nuits en février 2024
Joan a répondu le 4 mars 2024
Dear Gerard,Thank you for your positive review! We're delighted to hear that you found our hotel to be excellent, especially in terms of our four-star standards. We're also pleased that you appreciated our superb location. We value your feedback, and we hope to have the pleasure of welcoming you back for another excellent stay in the future! Warm regards,Joan

10/10 – Excellent

shawn

Séjour de 4 nuits en février 2024
Kieya a répondu le 24 févr. 2024
Dear Shawn,Thank you for rating us a 10 out of 10.We are delighted that you enjoyed your stay at The Resident Soho and we hope to see you again soon.Kind regards,Kieya - Reception team.

10/10 – Excellent

Enrico

Séjour de 4 nuits en février 2024
Laura a répondu le 22 mars 2024
Dear Enrico,Thank you for your amazing review at The Resident Soho!It is a pleasure for us to know you had a great time with us!Should you plan your next visit to London, we would be very happy to welcome you back.Kind regards,LauraReception Team

8/10 – Bien

Jil

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Das Hotel liegt sehr zentral in Soho.
Séjour de 3 nuits en février 2024
Ester - Duty Manager a répondu le 21 févr. 2024
Dear Jil, Thank you for taking the time to rate us. We trust you had a pleasant stay with us. We look forward to welcoming you back soon. Very Best

10/10 – Excellent

Oliver

Points forts : Propreté, service et personnel et confort de la chambre.
Pleasant staff and rooms
Very efficient and friendly check-in. Clean and quiet room, although we only had the small double room it was perfectly adaquate for a short stay. We particularly liked the convenience of the little kitchenette with microwave which is very handy for quick snacks. The only things that could be improved is the window didn't open and the window blind was quite difficult to operate with numerous strings. Will definitely return if in the area again.
Séjour de 1 nuit en février 2024
Ester - Duty Manager a répondu le 20 févr. 2024
Dear Oliver, Thank you for taking the time to review us. We are glad you had a pleasant stay with us. As regards the windows, some of them cannot be open as per Council instructions (Health & Safety). For a future stay, however, please, feel free to put a note while booking or contacting us while booking and we will put a note about your request for a openable window and we will do our very utmost to honour your request. I hope this helps. We look forward to welcoming you soon again at The Resident Hotel - Soho. Very Best,

10/10 – Excellent

Sean

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location for a London stay
I loved my time at the Resident. From the moment I was checked in by the incredibly hospitable Jose, a welcoming tone was set. I was in a "small" room which was perfect for a short stay. The Hotel is located in Soho with all that neighborhood has to offer and blocks away from a Tube station. I would stay here again in a heartbeat!
Séjour de 1 nuit en février 2024
Ester - Duty Manager a répondu le 18 févr. 2024
Dear Sean, Thank you for your kind review and for taking the time to rate us. We are glad you had a pleasant stay with us and that Jose offered excellent customer service for you during your stay. We look forward to welcoming you soon again on a future stay at The Resident Soho. Have a lovely rest of your day.Very Best,

10/10 – Excellent

Karen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location for theatre land. Good amenities for self catering breakfast. The staff were the stand out positive for this hotel, without exception all staff members were welcoming, professional and friendly 😁 we will be recommending and returning
Séjour de 1 nuit en février 2024
Ester - Duty Manager a répondu le 18 févr. 2024
Dear Karen, Thank you very much for your lovely review. We appreciate a lot the time you spent to rate us and we are glad you had a pleasant stay with us. We look forward to welcoming you soon again on a future stay. Have a lovely rest of the day.Very Best,

8/10 – Bien

Yoong Choong

Séjour de 2 nuits en février 2024
Laura a répondu le 22 mars 2024
Dear Yoong Choong,Thank you for sharing your feedback at The Resident Soho!Should you plan your next visit to London, we would be happy to welcome you back!Kind regards,LauraReception Team

6/10 – Acceptable

Abdulaziz

Séjour de 1 nuit en février 2024
Ester - Duty Manager a répondu le 20 févr. 2024
Dear Abdulaziz, thank you for taking the time to rate us. Please, let us know how we can improve even more our services to provide you a better stay on a future occasion. Very Best,

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
One of the best hotels I’ve stayed in
Séjour de 1 nuit en février 2024
Laura a répondu le 10 févr. 2024
Dear Scott,Thank you for your amazing feedback at The Resident Soho!It is really great to hear that you truly enjoyed your time here with us and found everything to your liking.We hope to welcome you back in the near future!Kind regards,LauraReception Team