Title: The Kensington Residencies - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2114&destination=London%2C+England%2C+United+Kingdom&selected=12433936&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Kensington Residencies ## Photo gallery for The Kensington Residencies ![Deluxe Apartment, 1 Bedroom, Balcony | In-room dining - The Kensington Residencies (London)](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/4e8d2fdd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony - The Kensington Residencies (London)](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/ab251441.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Living area - The Kensington Residencies (London)](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/d9a0a546.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Living area - The Kensington Residencies (London)](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/f0d31870.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - The Kensington Residencies (London)](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/e59749e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Kensington High Street, The Kensington Residencies has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 6.8 ## Popular amenities - Kitchen - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Deluxe Apartment, 1 Bedroom, Balcony ![Deluxe Apartment, 1 Bedroom, Balcony | Living area](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/f0d31870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Balcony - City view - 495 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed OR 1 Double Sofa Bed ### View all photos for Classic Studio, Balcony, City View ![Classic Studio, Balcony, City View](https://images.trvl-media.com/lodging/13000000/12440000/12434000/12433936/6b1f57e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Studio, Balcony, City View - City view - 322 sq ft - Sleeps 3 - 1 Double Bed OR 1 Twin Sofa Bed ### Luxury Penthouse, 2 Bedrooms, Balcony, City View - City view - 839 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds OR 1 Double Sofa Bed ## You may also like Ad ![Lobby lounge](https://images.trvl-media.com/lodging/84000000/83670000/83669800/83669782/38b4d01c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hoxton Shepherds Bush Hammersmith and Fulham - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 968 reviews CA $176 CA $211 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/London-Hotels-THE-Hoxton-Shepherds-Bush.h83669782.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/4000000/3830000/3823000/3822942/ab640565.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Kensington Hideaway London City Centre - Free WiFi - Air conditioning - Breakfast available - Bar 9.2 Wonderful 11 reviews CA $166 CA $199 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/London-Hotels-Seraphine-Kensington-Olympia-Hotel.h3822942.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/83eef503.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn London - Kensington High St. by IHG London City Centre - Pool - Spa - Free WiFi - Restaurant 8.2 Very good 1,755 reviews CA $131 CA $157 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523300/523223/93882e0d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Bailey's Hotel London Kensington London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 2,377 reviews CA $224 CA $269 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/88000000/87120000/87118300/87118299/177c0acf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Selwyn Hotel South Richmond - Free WiFi - Air conditioning - Breakfast available - Parking available 9.4 Exceptional 558 reviews CA $191 CA $229 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/London-Hotels-The-Selwyn-Hotel.h87118299.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523300/523228/3f8aea67_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Millennium Hotel and Conference Centre Gloucester London London City Centre - 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Free WiFi - Restaurant - Air conditioning - Game room 8.6 Excellent 1,000 reviews CA $122 CA $146 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/London-Hotels-New-Road-Hotel.h20574876.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96540000/96538000/96537946/032d5ed0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Arran House Hotel London City Centre - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 7.4 Good 381 reviews CA $105 CA $125 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/London-Hotels-Arran-House-Hotel.h96537946.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) Ad ![Daily buffet breakfast (GBP 16.50 per person)](https://images.trvl-media.com/lodging/1000000/890000/882800/882761/4d97c95e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Heathrow Terminal 5 Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 3,228 reviews CA $83 CA $100 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62bd69d7-a224-4f0a-ac62-593db100b08f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Kensington-Residencies.h12433936.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Kensington-Residencies.h12433936.Hotel-Information) ## About the area Located in Hammersmith and Fulham, a neighborhood in London, The Kensington Residencies is in a shopping district and near a metro station. Marble Arch and Kensington Palace are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Madame Tussauds Wax Museum and ZSL London Zoo are not to be missed. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) [View more Apartments in London](https://www.expedia.ca/London-Apartments.d178279-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49559%2C-0.20811&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TURoLe59LUjk0m9iWC_rYpGMr9U=) York House, Avonmore Place, London, England, W14 8RW ### What's nearby - ![Kensington High Street showing heritage architecture and street scenes](https://images.trvl-media.com/place/6145129/ed984660-ce03-43c4-9661-01da6ed7cbf3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kensington High Street 1 min walk \- 0.0 km - ![Nice bit of Victorian roofing at Olympia](https://images.trvl-media.com/place/2114/80537eaf-41ec-4508-b505-c72b304d5779.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Olympia Events 2 min walk \- 0.2 km - ![Holland Park featuring a pond and a garden](https://images.trvl-media.com/place/6168475/5c773721-a3f1-4564-95d4-53550195e149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Holland Park 7 min walk \- 0.6 km - ![Design Museum featuring art, signage and interior views](https://images.trvl-media.com/place/6078983/9a34fac9-11a9-460b-bdd4-58991109d747.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Design Museum 9 min walk \- 0.8 km - ![Natural History Museum in London](https://images.trvl-media.com/place/6188004/bcc05b48-5bb8-44b8-8b76-e80154c6a194.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cromwell Road 9 min walk \- 0.8 km ### Getting around - Kensington (Olympia) Station 4 min walk - West Kensington Underground Station 9 min walk - Heathrow Airport (LHR) 32 min drive ### Restaurants - Executive Lounge Hilton 3 min walk - Society Bar & Restaurant at Hilton London Olympia 3 min walk - Best Mangal II 8 min walk - Warwick Arms 7 min walk - Eat Street 7 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### The Kensington Residencies This smoke-free apartment building features express check-in, express check-out, and free WiFi in public areas. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a flat-screen TV. Limited housekeeping is available. The Kensington Residencies offers 10 accommodations with complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers. This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis. ## Similar properties ![View from room](https://images.trvl-media.com/lodging/13000000/12710000/12706800/12706774/40f9b82d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safestay London Kensington Holland Park Kensington - Free WiFi - Restaurant - Breakfast available - Bar 7.4 Good 1,000 reviews CA $103 CA $123 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=12706774&PinnedHotelID=12706774&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (GBP 8.5 per person)](https://images.trvl-media.com/lodging/14000000/13440000/13433900/13433806/959f442e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget London Hounslow Hounslow Heath - Pet friendly - Free WiFi - Breakfast available - Parking available 7.4 Good 1,001 reviews CA $61 CA $73 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=13433806&PinnedHotelID=13433806&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3510000/3504400/3504316/b5d5d28c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 261 Hammersmith and Fulham - 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Free WiFi - Housekeeping - Microwave 7.4 Good 26 reviews CA $67 CA $81 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=101506129&PinnedHotelID=101506129&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2840000/2831600/2831521/6eaec41a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kensal Green Backpackers 1 Kensal Green - Free WiFi - Restaurant - Air conditioning - Game room 5.2 784 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=2831521&PinnedHotelID=2831521&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double or Twin Room, Multiple Beds](https://images.trvl-media.com/lodging/2000000/1390000/1383100/1383083/2868faff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood B&B Heathrow West Drayton - Free WiFi - Breakfast available - Parking available - Housekeeping 8.2 Very good 351 reviews CA $79 CA $95 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1383083&PinnedHotelID=1383083&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=12433936&PinnedHotelID=12433936&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12433936,12706774,13433806,3504316,76041) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Crib: GBP 26 per night ### Kitchen - Microwave - Refrigerator - Stovetop ### Bedrooms - Rollaway/extra bed: GBP 35 per night ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV ### Outdoor areas - Balcony ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - Limited housekeeping ### Location highlights - In a shopping district - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:00 PM Late check-in fee: GBP 35.00 for check-in between 11:00 PM and 2:00 AM Express check-in available Minimum check-in age: 25 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 35.0 per night Cribs (infant beds) are available for GBP 26.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-in fee: GBP 35.00 for check-in between 11:00 PM and 2:00 AM - Crib (infant bed) fee: GBP 26.0 per night - Rollaway bed fee: GBP 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Kensington Residencies Apartment Kensington Residencies The Kensington Residencies London The Kensington Residencies Apartment The Kensington Residencies Apartment London ## Frequently asked questions ### Is The Kensington Residencies pet-friendly? ### How much is parking? ### What time is check-in at The Kensington Residencies? ### What time is check-out at The Kensington Residencies? ### Where is The Kensington Residencies located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Kensington Residencies Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.8 Location ### 5.8 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 15 8 - Good 20 6 - Okay 14 4 - Poor 12 2 - Terrible 8 ## Reviews Verified ### 10/10 Excellent #### Kristjan Aug 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great flat in city centre Good location, nice cozy building and flat with a nice balcony, all amenities in walking distance, getting wifi password took some time and calling but worked fine afterwards, ##### Kristjan Stayed 3 nights in Jul 2018 Verified ### 6/10 Okay #### Nina Aug 4, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities #### Ikke som forventet! Innsjekk gikk greit da vi kom frem, men vi var sent i leiligheten og det var ikke toalettpapir eller andre artikler der. Sovesofa var ikke redd opp, og sengetøy måtte vi finne frem selv i skapet. Fant menneske hår på putene, og putetrekk var ikke å finne, så vi måtte bruke ekstra laken til å pakke inn putene. OppVaskemaskin slo seg aldri av når vi brukte den, då den stod og «skuret hele natten og neste dag. Forsøkte å ta sikringen, men fortsatte når det ble koblet på. Gulvparketten var løs på flere steder og baderomsdør var tråkk å få igjen. Badekar var skittent, og måtte vaskes før bruk. Ellers Ok, med rolig strøk og grei beliggenhet. ##### Nina Stayed 3 nights in Jul 2018 Verified ### 2/10 Terrible #### John Aug 2, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't Do It We booked this apartment for an event at Olympia. The only thing this place has going for it is the distance to Olympia and nothing else. We paid a premium to stay in what was supposed to be a luxury apartment. What we got was an overpriced, tired, broken flat. To start, the carpets leading to the door are all badly stained (great impressions), as you enter you are greeted with a rusty old iron and board. To follow come the heavily marked walls in every room, complete with heavily stained fabric sofa AND stained bedding. The bathroom gets no better as the shower was broken, pubic hair was still present from the last occupiers and the hair dryer was also broken. The precedent is basically everything is stained and broken, the bin, the freezer door, the furniture. Do not let the photos fool you. To top it off, no heating or cooling available AND you cannot lock the balcony door, so top security. In summary, unless it's £50 a night, don't bother, go to the hilton around the corner. Also, if you have problems, don't expect to get hold of the "manager/s" they don't answer once you are in...probably because they know you want to complain. No refund received to date, no apology either. ##### John Stayed 2 nights in Jul 2018 Verified ### 4/10 Poor #### Verified traveller Jun 14, 2018 Disliked: Staff & service, property conditions & facilities The wooden floor upon entry was damaged and planks were coming apart which left it concerning from a safety standpoint. ##### Verified traveller Stayed 4 nights in Jun 2018 Verified ### 8/10 Good #### Bruce L. May 7, 2018 #### Great Location for Events at London Olympia Great location and a very nice flat. Close to lots of good eating options. Comfortable beds, very open and airy. Rugs were a bit stained and beaten up but, clean. The furnishings are sparse. Be prepared to stock the bathroom with necessities. Our water pressure and warm water were not working well, despite their efforts to fix them. All and all, very nice option. ##### Bruce L. Stayed 6 nights in Apr 2018 Verified ### 2/10 Terrible #### Verified traveller Apr 25, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not very clean The penthouse would have been a great accomodation had it not been in such poor condition. The location is great and the accomodations are spacious and modern with nice viewa, however, it was very dirty. The floors had obviously not been cleaned and the bathroom floor had hair all over it even. The furniture in the living room was stained and we had to lay a sheet over the couch to feel “comfortable” sitting on it. There was trash in the balconies. The bedding looked clean and fresh, but the carpets were very stained. The beds and pillows were not ver comfortable but they were ok. The biggest issue was the lack of maintenence. They were responsive to the phone call I made. ##### Verified traveller Stayed 1 night in Apr 2018 Verified ### 4/10 Poor #### Eric Apr 2, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The apartment walls and carpet were filthy. The stains on the couch were gross ##### Eric Verified ### 6/10 Okay #### Gerard Feb 19, 2018 #### OK Ok for a business stay, but not for a family. The apartment is nice enough, modern and bright with a brand new kitchen etc. However, it all was a little stark and cold. Plus, the sofa bed is rather uncomfortable and very confusing to set up. Its ok, but not great. ##### Gerard Stayed 3 nights in Feb 2018 Verified ### 6/10 Okay #### Verified traveller Feb 3, 2018 Liked: Staff & service #### Nice place and affordable Staff is great, room has potential but I don’t think there is enough flat rental interest in the area so some of the things go unused for some time and can require maintenance that may interrupt your stay. Rate was amazing for us and all the self serve features for a week long stay (full kitchen and washer). Shower water pressure was low for our room. ##### Verified traveller Stayed 5 nights in Jan 2018 Verified ### 10/10 Excellent #### Mohamed Jan 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Could not complain about the entire experience, was brilliant! ##### Mohamed Stayed 1 night in Jan 2018 Verified ### 10/10 Excellent #### Nhung Jan 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Modern The hotel was just amazing. The staff itself was very understanding to any trouble we had getting to the hotel as well as gaining internet access. There are many grocery stores and shopping blocks within a ten minute walk. It lies near museums and gardens located just west of the palace. The rooms had a modernized look and view to it and everything was extremely accessible. For a complex in the United Kingdom, it is worth the stay! ##### Nhung Stayed 7 nights in Jan 2018 Verified ### 8/10 Good #### Verified traveller Dec 11, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Velegnet til en drengetur Stor lejlighed med op til seks sovepladser inklusive sovesofa i stue. Fremragende beliggenhed med udsigt fra store altaner. Rent sengetøj, rene håndklæder, men nedslidt interiør: Plettet sofa, ridsede vægge og en løs vandhane i badeværelset, men der går nok på en drengetur. ##### Verified traveller Stayed 3 nights in Dec 2017 Verified ### 4/10 Poor #### fine Dec 9, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty !!!!!! Good big rooms, coming in I got a punch in the face by a horrible smell! Couldn’t figure out where I comes from in the kitchen. Hair everywhere! On the sofa, bathroom, floors!!! Toilet paper was empty and I didn’t sit in the sofa without blankets on it... see pictures ! ##### fine Stayed 1 night in Dec 2017 Verified ### 6/10 Okay #### Amelia Nov 23, 2017 Liked: Property conditions & facilities, room comfort The apartmemt was really nice. However the dishwasher was not working and left a funny smell and there was was no cleaning products for us to clean up so had to go to the sainsburys local to get washing up liquid, sponges and sprays. There wasn't a dustpan, broom or mop. I think if your gonna hire out an apartment at least have these utensils me and my friends stayed for two nights so we don't have a daily housecleaning service and where not gonna sit and let dirty washing pile up thats just nasty. i would also say get some lamps in the rooms for apartment no 10 because at night time we wanted something dimmer in the rooms and maybe a new shower head as the one we supplied had little pressure aside from that we enjoyed our stay. ##### Amelia Stayed 2 nights in Nov 2017 Verified ### 6/10 Okay #### Sarah Oct 22, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice, but..... Our overall stay was nice, but had a few drawbacks. As we were planning an international trip, I wanted to be organized, yet could not reach the apartment rental service (flexiflats) at all. Neither could Travelocity! But without the ability to cancel our reservation, we were stuck, possibly without a place to stay! I finally tried at various hours of the day, and reached aomeone on my seventh or eighth attempt trying via a Travelocity rep. I obtained an email address and used it to my advantage. Aside from never seeing someone at the facility (not even for check-in), and only speaking to one gentleman via text twice, things went as smoothly as can be expected. There was half a roll of toilet paper (take your own) and only one trashbag. The WiFi was worse than spotty, but we were too tired to care. Location was fantastic, though it wasn't until we has two days left of our trip before we found more than one pub and a convenience store that saved my life. I've attached photos of the flat #4, 2F should it matter. Based on lack of communication alone, I would not recommend someone stay here. Happy and safe travels!! ##### Sarah Stayed 6 nights in Oct 2017 Verified ### 6/10 Okay #### Hidayat Oct 21, 2017 Liked: Room comfort Disliked: Staff & service #### Good apartment with poor customer service The apartment is clean, location is good easy access to olympia station and bus stop but the customer service is poor. The first night I was assigned at room where front door lock is not lockable. After multiple tines call and email, they come and send technician who finally confirmed that door lock is not working and they replaced the lock. Other problem is no or very poor internet and TV signal. The internet wifi sometime works or have internet connection and most of the time no connection. This is due to limited connection used by multiple aparments. TV signal poor due to instable antenna. Extra effort needed to always adjust the antenna in order to get TV signal working. I urges the customer agent need to answer and reply to guest complain, as in my case most of my call to them are answered by voice message who asked me to write email but then email almost never been reply except 1 time by bruce who offer me to solve the problem by moving me the another apartment unit. I hope this sincere comment can be a motivation to the management of kensington flat to be more responsive and attentive to guest complaint. ##### Hidayat Stayed 10 nights in Oct 2017 Verified ### 2/10 Terrible #### Julian Oct 7, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible. Avoid at all cost. Avoid. No one picked up the phone to arrange check in. After 1.5 hrs of calling I had to book alternative hotel. ##### Julian Stayed 2 nights in Oct 2017 Verified ### 8/10 Good #### Martin Roland Sep 15, 2017 Liked: Property conditions & facilities #### OK men vanskelig indtjekning Beliggenhed og faciliteter er fine men det er lidt vanskeligt at tjekke ind og ud, da der slet ikke er nogen service kun instruktioner via telefon! ##### Martin Roland Stayed 2 nights in Sep 2017 Verified ### 4/10 Poor #### Oudineche Aug 21, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Hotel sans commodites aucun service Appartement 6( 2 eme etage ) le premier choc pas Internet ou disparait dans la journee le plus souvant la soiree restant sans aucun contact telephonique on ne repond jamais ,verre a boire casse ou on etait obliges d'avoir un seule verre pour 5 jours avec mes 2 enfants,shampoing petite fiole pour 5 jours pour 3 personnes( 2 enfants) station metro olimpia tres mal diservi ,balcon avec eau stagnante sous les carllage avec odeur desagreable le plus dangereux avec des meubles en verre (meuble de televisione)casse dangereux si un enfants tombent ou se rapproche du meuble pour un 4 etoile ne vale pas la peine ,photos a disposition. ##### Oudineche Stayed 5 nights in Aug 2017 Archival ### 4/10 Poor #### Marylin A H. Jul 28, 2017 #### OK, BUT... We were told we would be met about 4.00, but while we were there, no one else was. Luckily someone let us in out of the heat. Eventually reached office by phone and got outside pad number and also number of flat. First impressions - very nice. We enjoyed the little balcony whenever we were there in the evenings. But later examination showed clearly lack of attention to detail. Kitchen: no tea towel, no colander; Blind pull broken, had to climb on chair to open and shut. Bathroom: no toilet paper, though did have soap and shampoo. Bedroom: bedside shelf loose, stuff slid off; blind really wrong design as if window open blind flapped and interfered with breeze. (And we were there during heat wave) Sofa bed: duvet, no bottom sheet. Most worrisome was that we could not lock the front door, and there was no explanation on how to do it - a most bizarre design, certainly not universal. Location fine, nice residential area, once we found our way to West Kensington Tube. P.S. When I got home, I found phone calls from you on my house phone??! ##### Marylin A H. Stayed 7 nights in Jun 2017 Verified ### 8/10 Good #### Verified traveller Jul 3, 2017 Disliked: Cleanliness #### Nice centrally located apartment - NO AIRCONDITION When we arrived, we learned that we could not do an earlier check-in since the previous guests had not left, therefore ended up waiting for almost 2 hrs with all our luggage outside. The most interesting aspect was that there was no one at the apartment, all communication we had was over the phone. The apartment was an updated unit, but had NO AIR CONDITIONING and if you end up going at the time we did, this became a big problem since it was really hot. We requested the apartment company (again over the phone communication) to at least arrange for a fan and even though they promised, in our eight days at the unit, we never got the fan. The other issue was with the overall cleanliness of the unit, seemed like the cleaning crew hired by them just does quick cleaning as there was quite a bit of stuff which should have been cleaned but was not. On the positive note, the apartment is in a good location, generally has all the amenities that you would need while traveling. ##### Verified traveller Stayed 8 nights in Jun 2017 Verified ### 8/10 Good #### Verified traveller Jun 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable flat within easy reach of Olympia. Perfect for attending conference ##### Verified traveller Stayed 2 nights in Jun 2017 Verified ### 8/10 Good #### Micaela May 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Appartamento in zona West Kensington Come prima esperienza in appartamento a Londra direi molto buona. L'unica cosa che ci preoccupava un po' era il check in, dal momento che non c'è una hall con il personale per l'accoglienza, infatti è previsto un contatto telefonico all'arrivo. Devo dire che il personale oltre ad essere stato veloce a comunicarci il codice di accesso ha sempre risposto alle nostre mail dandoci tutte le informazioni richieste. L'appartamento è moderno e spazioso con un grazioso terrazzino che da' sulla strada principale (Avonmore road). Si compone di tre stanze cucina-soggiorno con terrazzo, camera da letto e bagno con vasca. La cucina è dotata di piano cottura, microonde e frigo. La camera da letto dispone di un letto matrimoniale molto comodo (Buon materasso, biancheria nuova e pulitissima). Il bagno è dotato di vasca da bagno ma, come è normale qui a Londra, non ha purtroppo il bidet. Pulizia buona a parte un po' di polvere sui comodini della camera da letto. Fermata della metro West Kensington a circa 500 metri, più vicino c'e anche la fermata Olympia ma è in funzione solo nel week end. Nel complesso buonissima esperienza, torneremo sicuramente. ##### Micaela Verified ### 6/10 Okay #### Graham May 12, 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### Nice location, shame about the security + wifi Location you can't fault this if you are working at Olympia - its moments away and the apartments are comfortable and reasonably spacious. But - The front door doesnt lock - even when locked you can just open it. The doors to apartments (1+2 - I dont know about the others) need a "knack" to lock and unlock. Easy enough if you lived there, a bit trying if you are there for a night or two. The apartments claim a £250 pre-authorisation from each guest. Thats a bit steep. Its the first UK check-in where I have been required to have passport or Driving Licence. The wifi is shocking - regularly doesnt work, then does, then drops out again. Better service at McDonalds! ##### Graham Verified ### 10/10 Excellent #### Lisette Apr 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lite svårt att veta hur man gjorde vid in och utcheckningen. Annars var det en jätte fin välvårdad lägenhet. ##### Lisette