Title: The Franklin London - Starhotels Collezione - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Franklin London - Starhotels Collezione Travelers rejuvenate with spa treatments at this elegant London hotel, where garden views complement authentic Italian cuisine in a tranquil setting ## Photo gallery for The Franklin London - Starhotels Collezione ![Bar (on property) - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/7d30bc92.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/6c123e58-ea6e-4b09-bcb4-b6eaa0b6283b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior detail - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/4f17610a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, Turkish bath, body treatments, facials - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/d360ecbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden Suite - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/18160bfd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Franklin London - Starhotels Collezione is steps from the Victoria and Albert Museum. Enjoy Italian dishes at The Franklin Restaurant with garden views, work out in the 24-hour gym, or book a spa treatment. Praised for its excellent condition and helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/c04519b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.8 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/33547fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/ec94cf31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table Flat-screen TV Hypo-allergenic bedding Pillow menu - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Suite Executive ![Frette Italian sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/cdf32414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table Flat-screen TV - 355 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/b4564b76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Pillowtop bed - 161 sq ft - Sleeps 1 - 1 Queen Bed ### View all photos for Garden Suite ![Garden Suite](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/72d063c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table Flat-screen TV Hypo-allergenic bedding Pillow menu - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/43b5a21f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table Flat-screen TV - 667 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Triple Room ![Frette Italian sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/cdf32414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 323 sq ft - Sleeps 3 - 1 Twin Bed and 1 King Bed ## You may also like Ad ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/525500/525490/ae9134e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Pelham London - Starhotels Collezione London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 928 reviews CA $318 CA $382 total includes taxes & fees Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/London-Hotels-The-Pelham-London-Starhotels-Collezione.h525490.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=b0560679-115d-4319-aa2d-81fafc2b05a0&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/93000000/92970000/92962400/92962344/37353081.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Other House South Kensington London City Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Franklin-London-Starhotels-Collezione.h15538456.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Franklin-London-Starhotels-Collezione.h15538456.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49602%2C-0.16885&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q8u8OeYxbrGJdBa4Pgwr0h80dPo=) 24 Egerton Gardens, London, England, SW3 2DB #### What's nearby - Victoria and Albert Museum \- 3 min walk \- 0.3 km - Imperial College London \- 5 min walk \- 0.4 km - Natural History Museum \- 9 min walk \- 0.8 km - Hyde Park \- 9 min walk \- 0.8 km - Royal Albert Hall \- 14 min walk \- 1.2 km #### Getting around - West Brompton Station - 4 min drive - South Kensington Underground Station - 7 min walk - Heathrow Airport (LHR) - 34 min drive #### Restaurants - ‪Voyage Lounge - ‬4 min walk - ‪Café Muse - ‬3 min walk - ‪The Bunch of Grapes - ‬3 min walk - ‪Zefi - ‬5 min walk - ‪MY & SANNE - ‬2 min walk ## About this property ### The Franklin London - Starhotels Collezione Luxury hotel near Victoria and Albert Museum Located close to Brompton Oratory and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym. Additional perks include: - Full breakfast (surcharge), express check-out, and babysitting (surcharge) - Massage treatment rooms, an elevator, and tour/ticket assistance - Free newspapers, a porter/bellhop, and 1 meeting room - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All guestrooms at The Franklin London - Starhotels Collezione offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with premium channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/525500/525490/83600b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pelham London - Starhotels Collezione London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 928 reviews CA $318 CA $382 total includes taxes & fees Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=525490&PinnedHotelID=525490&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/49100/49091/163d84f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Egerton House Hotel London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 352 reviews CA $500 CA $601 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=49091&PinnedHotelID=49091&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/900000/898300/898222/240ed9bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knightsbridge Hotel, Firmdale Hotels London City Centre - Free WiFi - Air conditioning - Breakfast available - Parking available 9.6 Exceptional 324 reviews CA $433 CA $520 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=898222&PinnedHotelID=898222&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3700/3657/1ebd2ead.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hari London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 733 reviews CA $432 CA $518 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3657&PinnedHotelID=3657&HadPinnedHotel=true®ionId=-1&adults=2) ![Wine bar](https://images.trvl-media.com/lodging/1000000/20000/18600/18561/9de9ed44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kensington Hotel London City Centre - Spa - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews CA $385 CA $462 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18561&PinnedHotelID=18561&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2380000/2380000/2379978/c27e4d73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 11 Cadogan Gardens and The Apartments by Iconic Luxury Hotels London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 640 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=2379978&PinnedHotelID=2379978&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4950000/4944700/4944634/76a121e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ampersand Hotel - Small Luxury Hotels of the World London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,003 reviews CA $294 CA $353 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=4944634&PinnedHotelID=4944634&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 40 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 31 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 50 per night ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children - Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours) - Pet fee: GBP 40 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Franklin Hotel London Franklin London Franklin Hotel Starhotels Collezione London Franklin Hotel Starhotels Collezione Franklin Starhotels Collezione London Franklin Starhotels Collezione Franklin Starhotels Collezion The Franklin Hotel Starhotels Collezione The Franklin London - Starhotels Collezione Hotel The Franklin London - Starhotels Collezione London The Franklin London - Starhotels Collezione Hotel London ## Frequently asked questions ### Is The Franklin London - Starhotels Collezione pet-friendly? ### How much does it cost to stay at The Franklin London - Starhotels Collezione? ### What time is check-in at The Franklin London - Starhotels Collezione? ### What time is check-out at The Franklin London - Starhotels Collezione? ### Where is The Franklin London - Starhotels Collezione located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Franklin London - Starhotels Collezione Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 387 8 - Good 78 6 - Okay 27 4 - Poor 9 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Brad Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, great location ##### Brad Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Kerry Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful place to stay! ##### Kerry Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sonja Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely and welcoming staff, beautiful property ##### Sonja Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elena Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place ##### Elena Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Laura Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful! Everything was top notch. I would highly recommend this place! ##### Laura Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Georgina Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet ##### Georgina Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Vincent Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Classic Hotel in ideal Location. Rear garden are is an absolute delight. ##### Vincent Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Hannah May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds. ##### Hannah Stayed 1 night in May 2025 ### 10/10 Excellent #### James May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful street and very well appointed hotel ##### James Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rebecca May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful and the staff was helpful and kind ##### Rebecca Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Jennifer Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal. ##### Jennifer Stayed 3 nights in May 2025 ### 10/10 Excellent #### Janice Lorraine Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fantastic boutique hotel. Kind and attentive staff. Comfortable room and bed. Randomly chosen from Expedia. Lucky for us! One morning there was no hot water. Likely happens as this is a small hotel. This did not affect our very positive experience. Breakfast was just excellent. Not cheap. But worth it. ![](https://a.travel-assets.com/ugc/hotel-reviews/834192c7-3759-4605-8b92-e2fb64401e75-1758160483132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71c7c03d-9d6c-4bf9-9e23-8cdb7ffbe401-1758160475218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f99aa581-2c62-4e82-82ad-396072c76bc6-1758160490241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janice Lorraine Stayed 6 nights in Sep 2025 ### 8/10 Good #### Jennifer Jun 20, 2025 Liked: Cleanliness, staff & service Reception staff more than welcoming and friendly. They went above and beyond. Great location. ##### Jennifer Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Steven Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic hotel and service ##### Steven Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### tom Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel was nice and staff were also very helpful thank you ##### tom Stayed 1 night in Feb 2025 ### 8/10 Good #### Maria Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit! ##### Maria Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### cornelis Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice property ##### cornelis Stayed 2 nights in Apr 2025 ### 8/10 Good #### SYLVIA Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional. ##### SYLVIA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Richard Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury. ##### Richard Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Narief Oct 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great hotel! ##### Narief Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ismail Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location,location and location ##### ismail Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Christine Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Experience The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again. ##### Christine Stayed 2 nights in Apr 2025 ### 8/10 Good #### Deborah Ruth Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing! ##### Deborah Ruth Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Eric Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a great time ##### Eric Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Han Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lovely staffs, home warming welcome ##### Han Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.ca/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Premier Inn London Fulham](https://www.expedia.ca/London-Hotels-Premier-Inn-London-Fulham.h1209124.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information)