Title: Jumeirah Carlton Tower London (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=858368&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jumeirah Carlton Tower London A peaceful Hyde Park retreat where travelers can indulge in spa treatments, take fitness classes, or simply unwind after exploring London's bustling streets ## Photo gallery for Jumeirah Carlton Tower London ![Fitness facility - Jumeirah Carlton Tower London (London)](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/cc698b38.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/6F041AF43BE87A195BD3F075922F344A/863c762a-ca76-4b35-8e45-4d0b06ef2f6f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Interior detail - Jumeirah Carlton Tower London (London)](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/059d6599.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Jumeirah Carlton Tower London (London)](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/80722302.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Jumeirah Carlton Tower London (London)](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/4a0f0019.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jumeirah Carlton Tower London overlooks Hyde Park, offering a calm city escape. It features a coffee shop, hair salon, and Chinoiserie restaurant with international cuisine. Guests can enjoy the steam room, sauna, indoor pool, or join yoga and fitness classes at the health club. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Spa - Pet friendly - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=858368&PinnedHotelID=858368&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 25 of 25 rooms ### View all photos for Room, Balcony ![Room, Balcony](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/40b52b3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Balcony 7.0 Good 2 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Plasma TV Blackout drapes/curtains Hair dryer Private bathroom - 194 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Suite, City View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/40b24e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Plasma TV Sofa bed - double Blackout drapes/curtains - 474 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/44375d47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Bathrobes - Sleeps 2 - 1 Queen Bed ### View all photos for Suite (Garden) ![Suite (Garden)](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/w2880h1919x0y1-72437e05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Garden) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Blackout drapes/curtains Hair dryer Private bathroom - 388 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite, City View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/bfe97e5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Sofa bed - double Blackout drapes/curtains Bathrobes - 484 sq ft - City view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Luxury Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/c54c45e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Blackout drapes/curtains Bathrobes Private bathroom - 840 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/8014caa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 3 ### View all photos for Garden Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/bb7e8bed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite - Sleeps 2 ### View all photos for Junior Suite With City View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/6f020a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With City View - Sleeps 3 ### View all photos for Luxury Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/d044c7bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite - Sleeps 3 ### View all photos for Royal Suite ![Royal Suite](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/b120c216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Blackout drapes/curtains Bathrobes Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/c54c45e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Plasma TV Blackout drapes/curtains Private bathroom Bathrobes Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/1e24f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 3 ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/48eecaf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Superior Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/a4db10b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Balcony Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/9fa588e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Room - Sleeps 2 ### View all photos for Deluxe Balcony Garden Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/539e985b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Balcony Garden Suite - Sleeps 2 ### View all photos for Executive City View Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/8014caa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive City View Suite - Sleeps 3 ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/3bd8843b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 ### View all photos for Royal Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/b611b04b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite - Sleeps 3 ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/0d8b0ce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Connecting rooms available Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Bathrobes - 247 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Superior Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/44375d47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Connecting rooms available Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Bathrobes - 183 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/c54c45e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Plasma TV Sofa bed - double Blackout drapes/curtains - 516 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Suite, Balcony (Garden) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/40b24e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Balcony (Garden) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Sofa bed - double Blackout drapes/curtains - 420 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Junior Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/860000/858400/858368/9f0be82f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Blackout drapes/curtains Bathrobes - 344 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3700/3657/1ebd2ead.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hari London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 733 reviews CA $429 CA $514 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/London-Hotels-The-Hari.h3657.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=e3f1a347-7012-451e-83be-4fd8e85b5e45&top_cur=CAD) Ad ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/860000/858700/858696/47a777cd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Lowndes London London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 633 reviews CA $454 CA $545 total includes taxes & fees Jan 6 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Carlton-Tower-Jumeirah.h858368.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Carlton-Tower-Jumeirah.h858368.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49838%2C-0.15850&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TqeFFqCzmImLuGQPnf3Htt6VVZY=) On Cadogan Place, London, England, SW1X 9PY #### What's nearby - Sloane Street \- 1 min walk \- 0.1 km - Harrods \- 3 min walk \- 0.3 km - Hyde Park \- 6 min walk \- 0.6 km - Hyde Park Corner \- 7 min walk \- 0.6 km - Buckingham Palace \- 18 min walk \- 1.5 km #### Getting around - Knightsbridge Underground Station - 6 min walk - London Victoria Station - 16 min walk - Heathrow Airport (LHR) - 40 min drive #### Restaurants - ‪La Maison Ani London - ‬1 min walk - ‪Café Kitsuné - ‬2 min walk - ‪Jumeirah Carlton Lobby - ‬1 min walk - ‪My Millennium - ‬2 min walk - ‪Hagen - ‬1 min walk ## About this property ### Jumeirah Carlton Tower London Luxury family-friendly hotel near Sloane Street Located close to Harrods and Hyde Park, Jumeirah Carlton Tower London provides a terrace, a coffee shop/cafe, and a hair salon. Indulge in a body wrap, a facial, and a body scrub at the onsite spa. The on-site international cuisine restaurant, Chinoiserie, offers breakfast, brunch, lunch, dinner, and kids' meals. Fitness classes and Pilates classes are offered at the health club; Jumeirah Carlton Tower London also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna. Other perks at this hotel include: - An indoor pool - Limo/town car service, continental breakfast (surcharge), and bike rentals - 2 outdoor tennis courts, valet parking (surcharge), and express check-out - Babysitting (surcharge), tour/ticket assistance, and a front-desk safe Room features All 186 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi. Other conveniences in all rooms include: - Bathrooms with children's robes and free toiletries - Plasma TVs with premium channels - Cookware/dishes/utensils, childcare services, and electric kettles ## Similar properties ![Royal Suite, Terrace](https://images.trvl-media.com/lodging/1000000/30000/20100/20098/71b6b8dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel London at Park Lane London City Centre - Hot tub - Spa - Free WiFi - Restaurant 9.8 Exceptional 325 reviews CA $1,231 CA $1,551 total includes taxes & fees Jan 21 - Jan 22, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=20098&PinnedHotelID=20098&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3870000/3860300/3860221/a6e44215.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 45 Park Lane - Dorchester Collection London City Centre - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 61 reviews CA $1,462 CA $1,755 total includes taxes & fees Jan 4 - 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Valet parking on site (GBP 65 per day) - Limited onsite valet and self parking ### Food and drink - Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: GBP 42 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Chinoiserie - Club Room ### Things to do - 2 outdoor tennis courts - Bicycle rentals - Fitness classes - Full-service spa - Health club - Hot tub - Indoor pool - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference space - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa treatment rooms - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (59 inch wide door) - Grab bar in shower (39 inches high) - Magnifying mirror - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (39 inches high) - Wheelchair-accessible concierge desk - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 16 floors - 2 buildings - Ballroom - Banquet hall - Built in 1961 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Children's robes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Pay movies - Plasma TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 18 lbs per pet Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately GBP 42 per person - Self parking fee: GBP 65 per day - Valet parking fee: GBP 65 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Carlton Jumeirah Carlton Jumeirah Tower Carlton Tower Carlton Tower Jumeirah Jumeirah Carlton Jumeirah Carlton Tower Jumeirah Carlton Tower Hotel Jumeirah Carlton Tower Hotel London Jumeirah Carlton Tower London Jumeirah Carlton Hotel Jumeirah Carlton London Jumeirah Carlton Tower London, England Jumeirah Carlton Tower The Carlton Tower Jumeirah Jumeirah Carlton Tower London Hotel Jumeirah Carlton Tower London London Jumeirah Carlton Tower London Hotel London ## Frequently asked questions ### Does Jumeirah Carlton Tower London have a pool? ### How much does it cost to stay at Jumeirah Carlton Tower London? ### Is Jumeirah Carlton Tower London pet-friendly? ### How much is parking? ### What time is check-in at Jumeirah Carlton Tower London? ### What time is check-out at Jumeirah Carlton Tower London? ### Where is Jumeirah Carlton Tower London located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jumeirah Carlton Tower London Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 34 8 - Good 4 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Sherin Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful helpful staff and go an mile extra to make your trip more pleasant Room service and hotel restaurants are great Gym and spa one of the best Rooms are very well cleaned and tidied up ##### Sherin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### YUNUS EMRE Dec 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location ##### YUNUS EMRE Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Sherin Apr 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very spacious and clean room with many amenities . The front desk are extremely helpful and go an extra mile to make the stay even more comfortable. All the services are impeccable ##### Sherin Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Sarah Apr 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are amazing & so sweet & helpful ##### Sarah Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Khalid Dec 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room Amazing staff and ambiance Great quality and high standard room and services ##### Khalid Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Erynn Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super central ##### Erynn Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Katherine Mar 1, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Issues with security and not respecting the Do Not Disturb sign. Night manager was rude and arrogant. Day manager was professional and attempted to make up for the problems, but it was too little, too late. Do not bother paying extra for the room with a 'terrace' as it is a Juliette balcony/lexge and nothing more! Absolutely not worth paying premium. Spa is nice. Salon is lovely. Breakfast in the 'restaurant' is awful/a complete waste of time. Order breakfast via room service for much better and more quantity food and way better service (with a small service fee, usually around 5-10£, nothing more). Bellhops and doormen are lovely. Location is top notch, but hotel is over priced. ##### Katherine Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Sherin Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is absolutely perfect . The hotel , services , the staff, the food and the cleanliness. Impeccable ##### Sherin Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Sherin May 14, 2025 Liked: Amenities, property conditions & facilities Superb ##### Sherin Stayed 3 nights in May 2025 ### 10/10 Excellent #### Abdullah Nov 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very elegant and comfortable hotel with highest hospitable staff. Top notch service and management. ##### Abdullah Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Sherin Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities ##### Sherin Stayed 3 nights in May 2025 ### 10/10 Excellent #### Vera May 1, 2023 Liked: Staff & service Wonderful hotel in a top location. The Staff and service are fabulous. Some rooms are a bit small - esp when travelling with kids. Service is extraordinary. Excellent stay with lots to do close by- especially during a short stay. ##### Vera Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Yvette Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very center ##### Yvette Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Robert Aug 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very clean and well designed (although the lifts can be a bit frustrating at times). However, the stand out feature is the service. The doormen, the reception, the concierge and the cleaning staff are all exceptionally helpful and polite, making you feel so welcome all the time. ##### Robert Stayed 14 nights in Jul 2023 ### 6/10 Okay #### Drakoulis Dec 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Road works in operation late at night ##### Drakoulis Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Sherin Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect in every sense ##### Sherin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller May 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel incrível, serviço impecável! Bem localizado! Standard room pequeno - ponto negativo! ##### Verified traveller Stayed 5 nights in May 2024 ### 10/10 Excellent #### yerolomi Mar 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in London ##### yerolomi Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### yerolomi Jan 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay again best hotel in London ##### yerolomi Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Jon Jan 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing property with an amazing team This is a freshly refurbished property, and they have knocked it out of the park. Service is off the scale. Sadly the steam room and hot tub were out of action, but apart from that they excelled in everything Special mentions to the staff that made the stay so special…Jonathan, Maria, Natalia and ash…these guys went above and beyond The personalised room keys are a nice touch ![](https://a.travel-assets.com/ugc/hotel-reviews/E2B4E3F95C5280C208D553FE0F51120A5EA7196D1641720408104.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jon Stayed 1 night in Jan 2022 ### 10/10 Excellent #### yerolomi Jan 4, 2022 Liked: Cleanliness, amenities, property conditions & facilities Best hotel in London nothing else compares to these standards. ##### yerolomi Stayed 3 nights in Dec 2021 ### 6/10 Okay #### Selena Oct 16, 2025 ##### Selena Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sherin Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sherin Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Amr Aug 20, 2025 ##### Amr Stayed 1 night in Jul 2025 ### 8/10 Good #### paula Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### paula Stayed 4 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.ca/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Premier Inn London Fulham](https://www.expedia.ca/London-Hotels-Premier-Inn-London-Fulham.h1209124.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information)