Title: Sheraton Grand London Park Lane (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9748&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Grand London Park Lane Travelers step into a natural retreat with modern comforts at this London hotel where excellent cuisine and attentive service elevate the stay ## Photo gallery for Sheraton Grand London Park Lane ![Cocktail bar - Sheraton Grand London Park Lane (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/6e170e5f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Sheraton Grand London Park Lane (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/22ae027a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar - Sheraton Grand London Park Lane (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/e46d250e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Sheraton Grand London Park Lane (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/072e6c10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar - Sheraton Grand London Park Lane (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/ce9c64f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Grand London Park Lane provides an eco-friendly retreat in central London. Guests can enjoy meals at Mercante Restaurant, relax in the garden, or use in-room WiFi. Previous visitors consistently praise the staff for their exceptional service and attention to detail. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9748&PinnedHotelID=9748&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Deluxe Room, 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/dacf711a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 247 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/dacf711a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 7.0 Good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 236 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Club Suite, 1 King Bed ![Club Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/11ae63a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 527 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/22a8ec1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/7bbe3731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 322 sq ft - Park view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/1b67ffde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 301 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Club Suite, 1 Bedroom ![Club Suite, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/d7237b25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom ### Highlights Separate dining area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom - 630 sq ft - Park view - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/22a8ec1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Club Room, 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/83ae13e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 7.0 Good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Suite, 1 King Bed ![Club Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/31ee4962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding Separate bedroom Bathrobes - 527 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Grand Suite, 1 Bedroom ![Grand Suite, 1 Bedroom](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/fbda6b9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding - 1023 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Grand Suite, 1 Bedroom, Park View ![32-inch plasma TV with digital channels, TV, pay movies](https://images.trvl-media.com/lodging/1000000/10000/9800/9748/672dd622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 Bedroom, Park View 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV Hypo-allergenic bedding - 770 sq ft - 1 bedroom - Park view - Sleeps 4 - 1 Double Bed ## You may also like Ad ![Lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/460000/455900/455821/15138a34_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### COMO Metropolitan London London City Centre - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 842 reviews CA $433 CA $520 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/London-Hotels-COMO-Metropolitan-London.h455821.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=37ff410f-c064-4814-a99d-3b4ab6248c47&top_cur=CAD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/10500/10430/9483682f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Athenaeum Hotel & Residences London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Sheraton-Grand-London-Park-Lane.h9748.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Sheraton-Grand-London-Park-Lane.h9748.Hotel-Information) ## About the area Located in London City Centre, a neighborhood in London, Sheraton Grand London Park Lane is in a shopping district and near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while London Eye and Natural History Museum are popular area attractions. Check out an event or a game at Royal Albert Hall, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50469%2C-0.14699&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bYVQubx9VH01dhWsLsaTMUVjwcU=) Piccadilly, London, England, W1J 7BX ### What's nearby - Piccadilly \- 1 min walk \- 0.0 km - Green Park \- 1 min walk \- 0.1 km - Park Lane \- 3 min walk \- 0.3 km - Hyde Park \- 4 min walk \- 0.4 km - Buckingham Palace \- 8 min walk \- 0.7 km ### Getting around - Green Park Underground Station - 4 min walk - London Victoria Station - 17 min walk - Heathrow Airport (LHR) - 46 min drive ### Restaurants - ‪COYA Mayfair - ‬1 min walk - ‪The Palm Court - ‬1 min walk - ‪Iran Restaurant - ‬4 min walk - ‪Sheraton Club Lounge - ‬1 min walk - ‪Hard Rock Cafe London - ‬2 min walk ## About this property ### Sheraton Grand London Park Lane Hotel near Hyde Park Close to Buckingham Palace and Piccadilly Circus, Sheraton Grand London Park Lane provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Mercante Restaurant, the on-site restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Limo/town car service, full breakfast (surcharge), and self parking (surcharge) - An electric car charging station, express check-out, and concierge services - Multilingual staff, a banquet hall, and a front-desk safe - Guest reviews say great things about the helpful staff Room features All 305 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with eco-friendly toiletries and shower/tub combinations - 32-inch plasma TVs with premium channels - Wardrobes/closets, composting, and eco-friendly cleaning products ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7600/7528/b91ea801.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental London Park Lane by IHG London City Centre - Spa - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews CA $527 CA $633 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=7528&PinnedHotelID=7528&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; American cuisine](https://images.trvl-media.com/lodging/1000000/430000/425900/425849/c7125640.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Marriott Hotel Grosvenor Square London City Centre - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Limo/town car service - Self parking on site (GBP 50 per day) - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Mercante Restaurant - Smith & Whistle Bar - The Palm Court Restaurant ### Things to do - Gym ### Family friendly - In-room crib - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference space ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 8 floors - Art Deco architecture - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 1920 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Hypo-allergenic bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch plasma TV with premium digital channels - Pay movies ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Composting - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 25 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 55 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 80.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 5 percent We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children - Self parking fee: GBP 50 per day - Pet fee: GBP 25 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 80.0 per night - Service fee: 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel London Park Hotel London Park Lane London Park Hotel London Park Lane London Park Lane Hotel Park Lane Hotel London Park Lane London Park Lane Hotel Sheraton Lane Hotel Sheraton London Park Lane Sheraton Lane London Sheraton Park Lane Sheraton Sheraton London Park Lane Hotel England Sheraton Hotel London Sheraton London Park Lane Sheraton Grand London Park Lane Hotel Sheraton Grand London Park Lane London Sheraton Grand London Park Lane Hotel London ## Frequently asked questions ### Is Sheraton Grand London Park Lane pet-friendly? ### How much does it cost to stay at Sheraton Grand London Park Lane? ### How much is parking? ### What time is check-in at Sheraton Grand London Park Lane? ### What time is check-out at Sheraton Grand London Park Lane? ### Where is Sheraton Grand London Park Lane located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Grand London Park Lane Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 279 8 - Good 141 6 - Okay 52 4 - Poor 33 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Amy Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property, the shower was amazing, room was well appointed and spacious. ##### Amy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Greg Oct 7, 2025 Liked: Staff & service Nice club. Excellent location for walking to many sites. Quiet. ##### Greg Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Rajinder Sep 1, 2025 Liked: Staff & service, amenities, property conditions & facilities My family stayed at the hotel for 4 nights. We were very pleased with the quality of the place and service. The food was excellent and rooms were large and clean and well equipped. We will stay here again. Very conveniently located. ##### Rajinder Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Michael Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay, very comfortable with 5 star service. The Club food was very good. ##### Michael Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Hassan Jul 5, 2025 Liked: Cleanliness The hotel has good location near the park. However the room was not worth the price. It was very small and basic ##### Hassan Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Masoud Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and staff even better. We had a great stay. We will be going back. ##### Masoud Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Dhar Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and walkability ##### Dhar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Timothy Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great London mainstay with lovely rooms, great bar and very generous Club Lounge facility. Super staff too - very friendly. ##### Timothy Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tracy May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities STAFF WERE EXCEPTIONAL! Property is beautiful, comfortable and in a very central area. We felt very safe walking in the neighborhood. ##### Tracy Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Henry Sep 11, 2025 Liked: Cleanliness, staff & service Just not worth the price. We also found a $25 random charge after returning home. I suspect the bell man tripped the fridge sensor when showing us the room, which is annoying. The toilet was broken. The bed was soft and moved. No smart TV. Shower was nice and the gym was nice. Also had a really nice Deco inspired bar area, which was great. Honestly for $750 a night just pay the extra $150 and stay at the four seasons. ##### Henry Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Frank May 7, 2024 The service and accommodation and facilities were very nice ##### Frank Stayed 5 nights in May 2024 ### 10/10 Excellent #### alicia Jan 19, 2025 Liked: Property conditions & facilities Very well located …. I highly recommend ##### alicia Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Leland Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful hotel and great location the place is beautiful, and a great location! the entire staff were exceptional! i would stay there again in a heartbeat! the only minor issue were the elevators, but that was exceptionally minor. ##### Leland Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Kim Feb 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Friendly and attentive staff. Excellent location. ##### Kim Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Aubrey May 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely wonderful staff! ##### Aubrey Stayed 3 nights in May 2024 ### 10/10 Excellent #### Gene Aug 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and service ##### Gene Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Kevin Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The entire staff is exceptional. ##### Kevin Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Kevin Mar 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities London has many oustanding hotels. I stay at the Sheraton Grand Park Lane because of the people. The staff is exceptional, courteous, and very knowledgeable. I would recommend the hotel to both business travelers and vacationeers without hesitation. ##### Kevin Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Simon Apr 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff very good. I left valuables in the safe and they were quick to contact me so I could return. ##### Simon Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Thomas Nov 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire staff was excellent - the Bellmen, dining staff, reception staff and concierge did EVERYTHING possible to make our stay special. Location is convenient with shopping and dining within walking distance. A bit pricey but I would definitely return. ##### Thomas Stayed 1 night in Nov 2023 ### 8/10 Good #### Verified traveller Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Okay but not special Arrived 2pm. Room wasn’t ready so went to bar. Didn’t have any cider. A lift wasn’t working over 2 consecutive days. Shower was luke warm on first day. Rainwater shower but no shower cap for wife - no laundry bag - just seemed like skimping on the basics. It was okay but didn’t feel spoilt in any way. Have been in better 5\* in London. Breakfast was nice. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Mark Nov 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you so much to the wonderful team at the Sheraton Grand who made my wife’s ‘big’ birthday weekend celebrations so enjoyable for us and our two children. The beautiful bottle of champagne and card from the staff when we got into the room was a lovely touch which showed us how we’d absolutely made the right decision to return for such a special weekend. Thank you so much, we’ll never forget our experience this weekend. ##### Mark Stayed 1 night in Nov 2023 ### 8/10 Good #### MUHAMMAD Aug 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room size was small and the photos made it look bigger. The shower door did not seal properly so the water leaked into the washbasin area though we did not complain about this as we were there just for 2 nights. Overall pleased as location is excellent ##### MUHAMMAD Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Jeremy Jul 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. The Sheraton Grand is in an excellent location. The staff are very professional. Our room was spacious, well presented and clean. We chose the B&B option, the breakfast is very good but the breakfast room can be quite busy (as you'd expect on a Saturday morning). The lifts are a little annoying as they are scattered around the reception area and it is never clear which one will be the next to arrive. Our room looked over the alleyway between buildings and therefore the only view was of the AC ducting of the building opposite. I'm fairly sure I could hear mechanical noises coming from this alley for most of the night. The hotel adds a 5% service charge to the bill which appears to be coming more common. I'm not a fan but didn't argue this. We'd definitely stay here again but look to get a room in a different location. ##### Jeremy Stayed 2 nights in Jul 2024 ### 8/10 Good #### ALEXANDRA Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall this hotel was brilliant and is an extremely luxurious place to stay. However we had some hiccups which dampened our overall experience. We confirmed twice ahead of our arrival, and again on check in, that we were travelling with children, yet their beds weren’t even in the room, let alone set up, when we checked in. Not having this caused some issues for us given it was later in the evening and we had travelled a way to get there. We found the concierge and housekeeping staff brilliant, responsive, and helpful. They should be commended on their work. We had access to the lounge, for food, which was ok. Most times far too busy to get a seat and there wasn’t enough clean cutlery on several occasions. However we still enjoyed our time at the Sheraton and would return! ![](https://a.travel-assets.com/ugc/hotel-reviews/fe7fda8e-07e1-4b53-a1c6-7886521d4518-1752717063751.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a29b07a6-93be-4070-904d-557ab5dcda1a-1752717063406.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f8cf134d-a02c-4069-b217-6fd3e1aa299a-1752717063226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALEXANDRA Stayed 5 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.ca/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Premier Inn London Fulham](https://www.expedia.ca/London-Hotels-Premier-Inn-London-Fulham.h1209124.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information)