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Quality Suites London – Avis

2.5 out of 5
Quality Suites London
1120 Dearness Dr, London, ON

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 115 avis sur 264." "
Note de 8 – Bien, d’après 86 avis sur 264." "
Note de 6 – Acceptable, d’après 33 avis sur 264." "
Note de 4 – Médiocre, d’après 16 avis sur 264." "
Note de 2 – Terrible, d’après 14 avis sur 264." "

8,4/10

Propreté

8,6/10

Service et personnel

7,2/10

Commodités

7,4/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 – Bien

Andre

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Maurice at the reception was very nice and make sure that we understand everything to have a nice stay. The mattress need to be replace, there was a big hole in the middle. The door connecting our bedroom to the one beside us need to be insulate. We were earring everything they were saying in the bedroom next to us.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 4 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Annie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
-
Séjour de 1 nuit en avril 2024
Ashwin a répondu le 15 avr. 2024
Dear Ms. Annie,Thank you for the wonderful 5/5 review provided to us based on your stay and experience. We look forward to welcoming you at The Quality Suites, London.Regards,Ashwin Kumar

2/10 – Terrible

Annie, Saint Jérôme

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
L’hébergement devait être 128.86 ça. La charge sur ma carte «  Quality suite London «  est de 197.80 US. Que se passe t’il? Plus une charge de « Expedia » de 99.52 US Donc je suis facturé deux fois pour la même chambre. Comment faire opposition.? Est ce l’erreur de Quality suite ou Expedia. Quand j’ai quitté l’hôtel j’ai demandé mon reçu et ils m’ont dit que c’est Expedia qui envoie la facture.
Séjour de 1 nuit en mars 2024
Tamara a répondu le 18 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Please know that when a booking is made through Expedia all communication will be made from them (i.e. receipts or any changes with your stay). Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 – Excellent

Bachir

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was clean
Séjour de 1 nuit en février 2024
Tamara a répondu le 5 févr. 2024
Dear Bachir,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are thrilled to see that you enjoyed your stay at Quality Suites, London. It is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we wish to see you soon to provide the best stay experience yet again. Kind Regards,Tamara Bryan

10/10 – Excellent

Natalie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The main area and hall ways are under construction but the rooms were brand new, super comfy beds and pillows The rooms are big and had everything wed need Would definitely come back
Séjour de 1 nuit en mai 2024

8/10 – Bien

Jennifer

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
The outside of the hotel is very very dated. The inside lobby smells damp. But my room was completely updated, and no smell. The parking lot is full of gigantic pot holes. And there’s very little parking, compared to the size of the hotel. The front staff was rude when I asked if I could check in early; he immediately said no, the room is dirty… how would you know that? He did not check what room I had. I then asked to speak to a Manager and she reluctantly agreed to let me check in an hour earlier then check in time. I would choose to go elsewhere the next time I am in London, because of the staff at the check in desk.
Séjour de 1 nuit en mai 2024

8/10 – Bien

William

Hotel is being renovated, the renovated suites are great.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 25 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 – Acceptable

Nicole

Voyage de couple
Points forts : Propreté
It was alright. Room looked fine. We had a newly renovated room but the bed was too soft for me. The AC in our room did not work so was pretty warm and sheets would not stay on the bed. They are undergoing Renos so the only door you can use is the front lobby while our room was at the farthest away from.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 25 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

4/10 – Médiocre

Carlos

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Didn't like that the tv was not working in the bedroom,they said they would fix it tomorrow,but that's when I check out ☹️.Not all the lights were working especially the mini LED ones above the night stand so you can see in the middle of the night. Also very little water pressure at the shower head( portable camping show pressure) ,and the worst of all,I had to run 4 cups of water through the Keurig coffee machine to get rid of the old coffee grounds that were in the machine. I also did not enjoy the breakfast,I was at least expecting scrambled eggs,but no,just toast,muffins, coffee,tea, orange juice yogurt,cereal and banana's,No ready made hot food at all.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 25 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 – Excellent

Lauryn

Séjour de 1 nuit en mai 2024
Tamara a répondu le 20 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Jeffery

Points forts : Propreté, service et personnel
Everything was great
Séjour de 2 nuits en mai 2024
Tamara a répondu le 17 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Peter

Voyage de couple
Points forts : Propreté, service et personnel
It’s under renovation but our suite was renovated and very nice. Great value.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 15 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Lauren, Leamington

Voyage en famille
Points forts : Propreté, service et personnel
It was under renovations so the entrances were inconvenient. My room smelled of cigarette smoke which I pointed out to front desk staff, I’m not sure why at check-in we are made to sign a “no-smoking” waiver when I was told “it doesn’t matter” that the room smelled of smoke but that it wasn’t us. The room itself was nicely renovated and clean however the sheets were stained. The smoke smell was overpowering. It was hard to get to our room as the back entrances were not in use during the renovation. The continental breakfast was okay.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 15 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 – Excellent

Dylan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice rooms could hardly tell they had renovation going on
Séjour de 2 nuits en mai 2024
Ashwin Kumar a répondu le 13 mai 2024
Dear Guest,We thank you for the valuable rating provided by you and look forward to welcoming you at our hotel in the future.Regards,Ashwin KumarGuest Services

10/10 – Excellent

Don

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everthing was great
Séjour de 1 nuit en mai 2024
Ashwin Kumar a répondu le 13 mai 2024
Dear Guest,We thank you for the valuable rating provided by you and look forward to welcoming you at our hotel in the future.Regards,Ashwin KumarGuest Services

10/10 – Excellent

R.

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel
The grounds were not kept up, lots of weeds and tall grass. Door to lobby hard to open and no help for handicap. The elevator needs major renovation. Floor cracked, ceiling bad and one light only working. Bedrooms are renovated and look awesome.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 11 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Peggy

Voyage en famille
Points forts : Propreté, service et personnel
Under renovation at the moment. Nice and clean as a result.
Séjour de 1 nuit en mai 2024
Tamara a répondu le 11 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Paul

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It has lot of opportunities in Wellington Road in London, Ont which has lot of restaurants, stores, Mall....
Séjour de 1 nuit en mai 2024
Tamara a répondu le 8 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Malisha

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms are amazing . Common areas under renovations however overall experience was great !!
Séjour de 3 nuits en mai 2024
Tamara a répondu le 7 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

4/10 – Médiocre

Marilyn

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Sadly it is nothing like the pictures i understand its under construction but the smell of chemicals or cleaning products was horrible in the room , no phone had to go to front desk ref questions they did provide breakfast its good if your taking a lunch to school ! They would have been better giving gift certificate for McDonald's or something . I would not go again !
Séjour de 2 nuits en mai 2024
Tamara a répondu le 7 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 – Bien

Sherry

Points forts : Propreté, service et personnel
Séjour de 7 nuits en avril 2024
Tamara a répondu le 8 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

4/10 – Médiocre

Daniel

Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Room was nice. Waited 25 to 30 minutes for someone to come to front desk to check in. No lobby bathroom
Séjour de 1 nuit en mai 2024
Tamara a répondu le 7 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of the entire team, I would like to apologize for the length of time you waited to be checked in and not having a lobby washroom for use. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 – Bien

Djen

Voyage en famille, Voyage d’affaires
The room was nice and spacious and the beds were comfortable. The parking lot and roads around the hotel had huge potholes. Overall, exterior of the property and surroundings were not well kept and pleasant to the eye. I had a poor experience picking up our grab and go breakfast one morning. I approached the front desk, said good morning to the two ladies at the front desk who were comparing something on their phones. Instead of greeting me back, one lady raises her finger to me and curtly says “one minute” and continues showing her phone to her colleague. After a few mins the other lady helped me. It may seem trivial, but that’s not hospitality service imo. That’s not how you treat guests.
Séjour de 3 nuits en mai 2024
Tamara a répondu le 6 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Angela

Voyage en famille avec de jeunes enfants
Points forts : État et installations de l’hébergement
The room was nice.
Séjour de 1 nuit en mai 2024
Ashwin Kumar a répondu le 6 mai 2024
Dear Guest,Thank you for the fabulous review about your experience at The Quality Suites, London. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Services

10/10 – Excellent

Karen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel and room was fantastic. Beautiful rooms very nice. Outside the hotel was not as well kept and area is not clean and nice. But not related to the hotel
Séjour de 1 nuit en mai 2024
Tamara a répondu le 6 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Manuel M

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Ashwin Kumar a répondu le 6 mai 2024
Dear Guest,Thank you for the fabulous review about your experience at The Quality Suites, London. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Services

2/10 – Terrible

Jeffrey

Points faibles : État et installations de l’hébergement
Very loud and unsafe. Exit escape door kept getting propped up instead of being closed properly, posed a safety hazard.
Séjour de 4 nuits en avril 2024
Tamara a répondu le 4 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 – Bien

Maggie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Ashwin Kumar a répondu le 6 mai 2024
Dear Guest,Thank you for the fabulous review about your experience at The Quality Suites, London. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Services

10/10 – Excellent

Zaheen

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Like the suites so there’s a separation between bedroom and living area.
Séjour de 2 nuits en mai 2024
Tamara a répondu le 4 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

James

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The newly renovated suite was very nice, and the beds were quite comfortable. There were a few little things that weren't finished yet but did not make a difference in our stay. The grab and go breakfast was quite sufficient for not having the breakfast room ready yet. The outdoor landscaping could use a good cleanup, as there were some branches near the parking area that could be a hazard. But overall the staff was accommodating and room was very nice.
Séjour de 1 nuit en avril 2024
Tamara a répondu le 4 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Tamara a répondu le 4 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Theresa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The renovated rooms are really nice. The artwork, not so much. The bagged breakfast, while a nice gesture as renos progress, is less than satisfactory. I understand renos are almost done though so a hot breakfast will be back.
Séjour de 1 nuit en avril 2024
Tamara a répondu le 3 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Marina

Amazing rooms
Séjour de 1 nuit en avril 2024
Tamara a répondu le 3 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 – Acceptable

Donald

Séjour de 2 nuits en avril 2024
Tamara a répondu le 21 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

4/10 – Médiocre

dennis

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
The parking lot is a pot hole terror..There is only 1 cart for bags and the walk is as long as a football field to get to some rooms since the back door does not open from the outside.. The no breakfast issues is now about 3 years old and the bag breakfast is just a bunch of sugar.. I dont think we will go back there until it gets revamped .. Sorry
Séjour de 1 nuit en avril 2024
Tamara a répondu le 1 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 – Excellent

Jessica

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s a little warm but beautiful
Séjour de 1 nuit en avril 2024
Tamara a répondu le 30 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Mike or Alba

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cleanliness
Séjour de 1 nuit en avril 2024
Tamara a répondu le 30 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

yvonne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
property is currently under construction but we received a renovated room and it was very modern, clean and quiet. Definitely recommen
Séjour de 1 nuit en avril 2024
Tamara a répondu le 30 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Barbara Ann

Points forts : État et installations de l’hébergement
The property was newly renovated and very comfortable
Séjour de 1 nuit en avril 2024
Tamara a répondu le 28 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Rob

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Mattress needed to be replace Too firm.
Séjour de 2 nuits en avril 2024
Tamara a répondu le 28 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Seungmo

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staffs, clean and massive new room.
Séjour de 1 nuit en avril 2024
Tamara a répondu le 28 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 – Acceptable

Virginia

Points forts : Propreté, service et personnel
I rated it a bit low because it was under renovations, once it is complete I am sure the rating wil go up
Séjour de 1 nuit en avril 2024
Tamara a répondu le 26 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 – Excellent

Mark

Séjour de 1 nuit en avril 2024
Tamara a répondu le 15 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

vincenzo

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would definitely come back. Thanks
Séjour de 1 nuit en avril 2024
Tamara a répondu le 23 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 – Bien

Fatin

Séjour de 1 nuit en avril 2024
Ashwin Kumar a répondu le 13 mai 2024
Dear Guest, Thank you for the valuable feedback rating provided to us on your stay. We strive to provide excellent stay experiences to our valued patrons. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Service

10/10 – Excellent

Jacques

Voyage de couple
Points forts : Propreté, service et personnel
Average hotel. Nothing special but the price was right.
Séjour de 1 nuit en avril 2024
Ashwin Kumar a répondu le 22 avr. 2024
Dear Guest,Thank you for the valuable feedback about our pricing. We strive to provide a comfortable and pleasant experience and look forward to welcoming you again at The Quality Suites, London!Regards,Ashwin Kumar Guest Services

10/10 – Excellent

Franz, Mississauga

Séjour de 1 nuit en avril 2024
Tamara a répondu le 11 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 – Excellent

Jean-Francois

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay on the road !!!
Séjour de 1 nuit en avril 2024
Tamara a répondu le 19 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 – Acceptable

Ali

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités
Old building and under construction
Séjour de 1 nuit en avril 2024
Tamara a répondu le 19 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 – Bien

James

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The rooms were nice and updated but there was a major renovation going on which I didn’t care for and the fact I couldn’t rebook another hotel cause there were no cancellations from your company.
Séjour de 2 nuits en avril 2024
Tamara a répondu le 19 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan