Title: Kensington Olympia Apartments - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Kensington Olympia Apartments Aparthotel with a coffee shop, 9-minute walk to Kensington High Street ## Photo gallery for Kensington Olympia Apartments ![Standard Apartment, 1 Bedroom, City View | Living area - Kensington Olympia Apartments (London)](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/5f250e3a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Apartment, Multiple Beds, Non Smoking, Kitchen - Kensington Olympia Apartments (London)](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/w608h367x0y0-00307609.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave - Kensington Olympia Apartments (London)](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/122806ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Bedroom, City View | Living area - Kensington Olympia Apartments (London)](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/a9bc876d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Kensington Olympia Apartments (London)](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/304c3a0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Kensington Olympia Apartments offers a relaxing break from city exploration with its garden and convenient coffee shop. Travelers value the helpful staff and practical amenities like express check-out, luggage storage, and free WiFi in public areas, making stays effortless. ## Reviews 8.2 Very good ## Popular amenities - Kitchen - Pet friendly - Free WiFi - Outdoor Space ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9628003&PinnedHotelID=9628003&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette ![Standard Studio, 1 Double Bed, Non Smoking, Kitchenette | Private kitchen](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/764b555d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Double Bed, Non Smoking, Kitchenette ### Highlights Fireplace Kitchenette Refrigerator Flat-screen TV Ceiling fan Private bathroom Hair dryer Microwave - 388 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Classic Apartment, Multiple Beds, Non Smoking, Kitchen ![Classic Apartment, Multiple Beds, Non Smoking, Kitchen](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/863d64f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, Multiple Beds, Non Smoking, Kitchen ### Highlights Kitchen Refrigerator Dishwasher Flat-screen TV Ceiling fan 2 bedrooms Private bathroom Hair dryer - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Standard Apartment, 1 Bedroom, City View ![Standard Apartment, 1 Bedroom, City View](https://images.trvl-media.com/lodging/10000000/9630000/9628100/9628003/3a9e6e94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom, City View ### Highlights Kitchenette Refrigerator Flat-screen TV Separate bedroom Private bathroom Microwave Coffee/tea maker Satellite channels - 473 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free WiFi - Bar 8.2 Very good 2,340 reviews CA $146 CA $176 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-Mitre-House-Hotel.h9577114.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=99c82bf0-af62-42ac-b6e1-b7c80b8e0a96&top_cur=CAD) Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/60000/55000/54987/9d683740.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Garden Hotel London City Centre - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,809 reviews CA $285 CA $342 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-Royal-Garden-Hotel.h54987.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=99c82bf0-af62-42ac-b6e1-b7c80b8e0a96&top_cur=CAD) Ad ![Flat-screen TV](https://images.trvl-media.com/lodging/43000000/42520000/42515500/42515494/5691cee9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Gate London City Tower Hamlets - Kitchen - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 595 reviews CA $160 CA $193 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-The-Gate.h42515494.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=99c82bf0-af62-42ac-b6e1-b7c80b8e0a96&top_cur=CAD) Ad ![Junior Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/6500/6490/608c41a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Gore London – Starhotels Collezione London City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $199 CA $249 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/London-Hotels-The-Gore-London-Starhotels-Collezione.h6490.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=99c82bf0-af62-42ac-b6e1-b7c80b8e0a96&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523300/523228/3f8aea67_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Millennium Hotel and Conference Centre Gloucester London London City Centre - 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Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 2,032 reviews CA $259 CA $310 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/London-Hotels-Apex-Temple-Court-Hotel.h4836998.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=99c82bf0-af62-42ac-b6e1-b7c80b8e0a96&top_cur=CAD) Ad ![Building design](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15930000/15921800/15921793/a0111913_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM London Shoreditch London City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,002 reviews CA $165 CA $198 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/London-Hotels-CitizenM-London-Shoreditch.h15921793.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=99c82bf0-af62-42ac-b6e1-b7c80b8e0a96&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Kensington-Olympia-Apartments.h9628003.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Kensington-Olympia-Apartments.h9628003.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49951%2C-0.21574&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v7BMUD7qFuymBDsJv1aS023Zy34=) 69 Masbro Road, West Kensington, London, England, W14 0LS #### What's nearby - Kensington High Street \- 9 min walk \- 0.8 km - Olympia Events \- 9 min walk \- 0.8 km - Holland Park \- 10 min walk \- 0.9 km - Westfield London Shopping Centre \- 12 min walk \- 1.1 km - Eventim Apollo \- 14 min walk \- 1.3 km #### Getting around - Kensington (Olympia) Station - 6 min walk - Shepherd's Bush Underground Station - 9 min walk - Heathrow Airport (LHR) - 32 min drive #### Restaurants - ‪Another Brother - ‬7 min walk - ‪Coe’s Bakery - ‬6 min walk - ‪GAIL's Bakery - ‬7 min walk - ‪Shandeez - ‬6 min walk - ‪The Havelock Tavern - ‬1 min walk ## About this property ### Kensington Olympia Apartments Aparthotel with a coffee shop, 9-minute walk to Kensington High Street This smoke-free aparthotel features a coffee shop/cafe, express check-out, and a garden. WiFi in public areas is free. Each apartment features a kitchenette with a refrigerator and a microwave, plus a DVD player and a flat-screen TV with satellite channels. A shower, an iron/ironing board, and a desk are among the other amenities that guests will find. Housekeeping is not available. Kensington Olympia Apartments offers 15 accommodations with DVD players and irons/ironing boards. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Flat-screen televisions come with satellite channels. ## Similar properties ![Apartment, 1 Bedroom | Private kitchen](https://images.trvl-media.com/lodging/26000000/25060000/25053300/25053225/3b0b0f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eson2 - The Sinclair Road Nest Hammersmith and Fulham - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=25053225&PinnedHotelID=25053225&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/123000000/122730000/122720400/122720320/0e410701.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish Kensington Studio by Olympia + Fast Free Wi-Fi Hammersmith and Fulham - Dryer - Microwave [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=122720320&PinnedHotelID=122720320&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Exterior](https://images.trvl-media.com/lodging/112000000/111020000/111018200/111018153/38d30d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful 1-bed Apartment in Kensington, London Kensington - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=111018153&PinnedHotelID=111018153&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Apartment, 1 Double Bed | Private kitchen](https://images.trvl-media.com/lodging/100000000/99980000/99974100/99974100/ec102fbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quaint & Cosy 1 Bedroom Flat - Kensington Olympia! Hammersmith and Fulham - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=99974100&PinnedHotelID=99974100&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/101000000/100810000/100806100/100806027/55ef5f8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### this is a spacious, clean and elegant one double bedroom located in London Hammersmith - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=100806027&PinnedHotelID=100806027&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | Private kitchen](https://images.trvl-media.com/lodging/43000000/42440000/42434700/42434621/9611027d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Earls Court Road Apartments London City Centre - Kitchen - Free WiFi - Laundry - Microwave [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=42434621&PinnedHotelID=42434621&HadPinnedHotel=true®ionId=-1&adults=2) ![Oven, dishwasher, electric kettle](https://images.trvl-media.com/lodging/107000000/106810000/106807700/106807686/a7879d4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Masbro Road II by Onefinestay Hammersmith and Fulham - Kitchen - Free WiFi - Outdoor Space - Barbecue grill [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=106807686&PinnedHotelID=106807686&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/24000000/23280000/23272600/23272562/4b472f99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ceylon Road II by onefinestay Hammersmith and Fulham - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=23272562&PinnedHotelID=23272562&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, oven, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/100000000/99990000/99981200/99981144/2486dc36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quaint & Cosy 1BD Flat - Kensington Olympia! Hammersmith and Fulham - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=99981144&PinnedHotelID=99981144&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Apartment | Private kitchen](https://images.trvl-media.com/lodging/104000000/103670000/103662800/103662718/49e28310.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inviting 1BD Hideaway Kensington Olympia! Kensington - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=103662718&PinnedHotelID=103662718&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Crib: GBP 15 per night ### Kitchenette - Microwave - Refrigerator ### Dining - A coffee shop/cafe ### Bedrooms - Rollaway/extra bed: GBP 25 per night ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels ### Outdoor areas - Garden ### Work spaces - Desk ### Pets - Pet friendly - Fee: GBP 150 per pet per day - Service animals exempt from fees ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board - Limited-hour front desk - Luggage storage - No housekeeping service ### Location highlights - In a shopping district - Near a metro station - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 15 units - Garden ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 8:30 PM Late check-in fee: GBP 35 for check-in between 10 PM and 11:30 PM Minimum check-in age: 25 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: GBP 55 Express check-out available ### Special check-in instructions The front desk is open daily from 9:30 AM - 7 PM The check-in location differs from the property location; go to: \[Ground Floor office, 69 Masbro Road\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of GBP 150.00 per pet, per day Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 25 per night Cribs (infant beds) are available for GBP 15.0 per night ### Property payment types ## Important information ### Optional extras - Pet fee: GBP 150.00 per pet, per day - Service animals are exempt from fees - Late check-in fee: GBP 35 for check-in between 10 PM and 11:30 PM - Late check-out fee: GBP 55 (subject to availability) - Crib (infant bed) fee: GBP 15.0 per night - Rollaway bed fee: GBP 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Kensington Olympia Apartments Apartment London Kensington Olympia Apartments Apartment Kensington Olympia Apartments London Kensington Olympia Apartments Kensington Olympia Apartments London Kensington Olympia Apartments Aparthotel Kensington Olympia Apartments Aparthotel London ## Frequently asked questions ### Is Kensington Olympia Apartments pet-friendly? ### How much is parking? ### What time is check-in at Kensington Olympia Apartments? ### What time is check-out at Kensington Olympia Apartments? ### Where is Kensington Olympia Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kensington Olympia Apartments Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.4 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 15 8 - Good 13 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Verified traveller Jun 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great flat in nice quiet part of Kensington away from bustle of the city. Tube access was 10-15 min walk ##### Verified traveller Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Mr C J May 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended 😊 Great apartment in a great location, cosy, comfortable and everything we needed for a three day trip. The service was excellent. ##### Mr C J Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller Apr 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Nice place would stay again! Very helpful on checkin ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Aaron Dec 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great place to stay The apartment was great. And contained everything we needed for our stay. Check in was at a different location, this was detailed in the hotel profile, but not very clearly. ##### Aaron Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Sally Jul 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely... nice situation! Thank you ##### Sally Stayed 1 night in Jun 2018 ### 8/10 Good #### Verified traveller Jun 22, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### geräumiges Apartment, gute Ausstattung Erwartungen übertrofffen, freundlicher Empfang, Apartment in netter Umgebung, ruhig, Wohnviertel. ##### Verified traveller Stayed 1 night in Jun 2018 ### 2/10 Terrible #### J Dec 30, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing flat with misleading claims. We booked the flat for three nights after reading that it is a luxury apartment. We have to pick keys from office and walk to the apartment which is long ( with luggage) if you dont have a car. The flat has no lifts, no wifi ( really at a luxuary flat??) , The appliences did not work, the cutlery in the kitchen was so dirty and stained that it deserve to be binned. We tried to wash it twice but the dishwaster does not work. They dont leave any washing liquid to wash it otherwise. The washing machine was EXTREMELY noisy we found out two big metal peices. Unacceptable when you call it a luxury. The internal decor is very tired and ordinary, it is very misleading to call it a luxury flat, it isnt in any way. The sofa is ugly and old, the curtain poles and curtains dont work properly (close). very small TV. We were on the 3rd or 4th floor, without a lift it is a big challenge with a baby or for an elderly person. The management does not seem to bother much, they dont leave any instructions book - one general book kept is for several flats not this specific flat. We paid 585 for three nights which is very overpriced. I stay in London apartments regularly, for this price you do get luxury - not an old, tired flat like this. We informed management of the issues who were VERY defensive and would not admit any problems. Last thing you want - Poor management, unfriendly and defensive. One sugestion to any one booking this- stay AWAY. This is a very high priced ordinary flat. ##### J ### 10/10 Excellent #### Darren, Exeter Jun 30, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great - would recommend to anyone This was a great apartment. It was clean and spacious and the staff who managed it were lovely. Would definitely stay again. ##### Darren ### 8/10 Good #### D M, Sheffield Jun 24, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good little apartment in nice neighbourhood. Great location for Olympia and plenty of good provisions shops and gastropubs nearby. ##### D M ### 8/10 Good #### chris, G Jun 19, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little apartment Stayed for 3 nights here, lovely self contained apartment. Only small negative is it is a basement so hardly any natural light at all. The location however is fab, shep bush tube a 5 minute walk. Holland park 20mins. Great pubs right outside apartment. ##### chris ### 8/10 Good #### Jo, New Zealand - Christchurch Jan 5, 2015 Facilities: Everyday; Value: Fair price, Reasonably pricey; Service: Basic; Cleanliness: Tidy; It was reasonably centrally located. ##### Jo ### 10/10 Excellent #### Tricia, Australia - VIC - Melbourne Oct 10, 2014 Liked: Cleanliness, staff & service, property conditions & facilities Facilities: Good, Nice ; Value: Affordable, Economical; Service: Go the extra mile, Outstanding; Cleanliness: Spotless; Awesome managers, super clean and a good bed ##### Tricia ### 10/10 Excellent #### David, Australia - ACT - Canberra May 12, 2014 Liked: Cleanliness, staff & service Facilities: Typical; Value: Economical; Service: Remarkable; Cleanliness: Spotless; Convenient to underground and trains. Suitable for access to Heathrow. Great supermarket nearby. ##### David ### 10/10 Excellent #### Sally, Hungary Apr 15, 2014 Liked: Cleanliness, staff & service, property conditions & facilities Facilities: Above average, Very comfy lounge :); Value: Amazing; It would be preferable that the actual address of the apartment were listed, rather than the office. It would help with planning trips on TFL etc :) ##### Sally ### 10/10 Excellent #### Sarah, Australia - VIC - Regional VIC Sep 22, 2013 Liked: Cleanliness, staff & service, property conditions & facilities Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Immaculate; ##### Sarah ### 8/10 Good #### Garry, Australia - VIC - Melbourne Jul 20, 2013 Liked: Staff & service Value: Reasonable; Service: Friendly staff; ##### Garry ### 10/10 Excellent #### Kerry, Australia - VIC - Melbourne Jul 13, 2013 Liked: Cleanliness, staff & service, property conditions & facilities Service: Outstanding; There is a lovely park nearby and shops ##### Kerry ### 8/10 Good #### Vivienne, Australia - WA - Perth Jul 12, 2013 Liked: Cleanliness, staff & service, property conditions & facilities Within walking distance to major shops and Sheppards Bush station. ##### Vivienne ### 10/10 Excellent #### Amy, Australia - WA - Perth Jun 14, 2013 Liked: Cleanliness, staff & service, property conditions & facilities Great pub next door, shops etc nearby. ##### Amy ### 8/10 Good #### Rachel, Australia - WA - Perth Oct 1, 2012 Liked: Cleanliness, staff & service, property conditions & facilities Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Delightful; Would not have booked had we known about the distance from the office to the apt and then five flights of stairs with elderly mobility disabledmother. ##### Rachel ### 6/10 Okay #### Colin, Australia - TAS - Regional TAS Sep 29, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities Facilities: Nothing special; Value: Average price; Service: Lacking; Cleanliness: Lacking; Had to wash utensils before use as covered in grease, not as website depicts it ##### Colin ### 6/10 Okay #### Patricia Sep 21, 2012 Disliked: Property conditions & facilities Wrongly advertised as Kensington ##### Patricia ### 4/10 Poor #### Cooper, Australia - QLD - Sunshine Coast Aug 30, 2012 Disliked: Cleanliness, staff & service Facilities: Everyday; Value: Could be better; Service: Inferior, Sloppy; Cleanliness: Grubby; ##### Cooper ### 10/10 Excellent #### JENNY, Australia - ACT - Regional ACT Aug 17, 2012 Liked: Cleanliness, staff & service, property conditions & facilities Facilities: Home away from home; Service: Remarkable; Cleanliness: Spotless; Hosts could not do enough to make our stay pleasant, in particular Rosalind went out of her way to make us feel very welcome. ##### JENNY ### 8/10 Good #### John, Australia - VIC - Melbourne Aug 14, 2012 Liked: Cleanliness, staff & service Cleanliness: Pleasant; Terrific touch with the bottle of sparkling white with the celebration package! 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