Dear Pirjo,We are thrilled to hear that your experience at Euston Square Hotel was excellent. It's great to know that we were able to meet your expectations. We hope to maintain this level of service in the future. Looking forward to welcoming you back soon. Best regards,The Guest Experience Team

Dear Sylvain,Your feedback is valued and we're sorry to hear about your recent experience. While we can't change the location of our hotel or its facilities, we do prioritise guest comfort and peace. We are always working on ways to ensure a great experience for all our guests and we will bear your comments in mind.We hope that you will give us another opportunity to welcome you back to Euston Square Hotel in the future. Best regards,The Guest Experience Team

Dear Evelyne, Thank you for choosing to stay at Euston Square Hotel. We are delighted to hear that you had a pleasant experience with us. It's always our goal to ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the future.Best regards,The Guest Experience Team

Dear Alyzée,Thank you for your positive feedback! We are so pleased to hear that you enjoyed your stay and found our services and amenities to be satisfactory. If there is anything else we can do for you to make your next stay even more enjoyable, please do not hesitate to reach out.Best regards,The Guest Experience Team

Dear Anne,We are delighted to hear that you had a great experience during your stay at Euston Square Hotel. We strive to provide the best service possible so it is rewarding for us to get such positive feedback. Thank you for choosing our hotel and we look forward to having you back soon!Best regards,The Guest Experience Team

Dear Lucie,Your feedback has been noted and we appreciate your candidness. It is delightful to hear that you found our location convenient and our staff welcoming - two aspects that we pride ourselves on. We are sorry to hear that certain aspects of your stay did not meet your expectations. Our aim is always to provide a comfortable and enjoyable experience for our guests. We understand that the immediate surrounding area did not offer as many dining options as expected, and we regret any inconvenience caused by the room size and noise levels. We are always working to improve our guest experience and your comments are valuable to us. Once again, thank you for your feedback. We hope for another opportunity to welcome you back for a superior experience.Best regards,The Guest Experience Team

Dear William, Your succinct feedback is valuable to us. It's great to know that our location was a positive aspect of your stay. However, we regret to hear that some aspects did not meet your expectations.Small details can make a big difference, and we strive to offer comfort in all aspects of your stay, including room size and noise levels. Your experience is a reminder of our continuous pursuit to enhance our amenities and services.We hope this single experience doesn't deter you from staying with us again. We would be delighted to have another opportunity to serve you better.Best regards,The Guest Experience Team

Dear Sebastien,Thank you for the positive review of Euston Square Hotel. We are delighted to hear that you enjoyed the convenient location of our hotel, as well as the restaurant. We understand that our guests may have different needs and preferences when it comes to accommodation, which is why we offer a variety of room sizes for guests to choose from. We hope that your stay was comfortable and enjoyable and we look forward to welcoming you back soon.Best regards,The Guest Experience Team

Dear Mano,Thank you for your feedback regarding your recent stay at Euston Square Hotel. We are sorry to hear that your experience in Room 201 did not meet your expectations. Here at Euston Square Hotel we strive to provide our guests with an optimal and comfortable stay. We understand that sometimes things can go awry, but we will use this review to help ensure that future guests have a more enjoyable experience. Thank you for bringing this issue to our attention.Best regards,The Guest Experience Team

Dear Manon, Thank you for your kind review, we really appreciate you sharing your experience. We are very happy that you enjoyed your stay with us here at Euston Square Hotel. We look forward to welcoming you for another great stay soon. Best regards, The Guest Experience Team

Dear Marie claude, Thank you for your review, we appreciate you sharing your experience. We are sorry that you had a problem with the AC, we hope the team were able to help you during your stay. Same withe the USB socket. Sorry for any inconvenience. We look forward to welcoming you for another stay soon. Best regards, The Guest Experience Team

Dear Alexandre, Thank you for your score. We hope you enjoyed your stay. We hope to welcome you again in the future. Best regards,

Dear guest, thanks for your review. We wish you could have shared more about your experience so that we can improve our service. We hope you had a pleasant staty. Best regards,

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay. We have noted your observations regarding your visit in order to improve our services. We hope you will visit us again on a future trip to London as we would love to provide you with the 5* hospitality we are known for. Kind regards, Melis

Dear Valued Guest, Thank you so much for the lovely comments - it warms my heart reading how much you enjoyed your stay with us. Wishing you a lovely 2020! Kind regards, Melis

Dear Valued Guest, Thank you for telling us about your stay. Clean and efficient rooms, friendly staff, and excellent location are what our hotel is known for. We very much hoping to have the opportunity to welcome you back in the future. Kind regards, Melis

Hi Richard, Thank you for the lovely 4* rating. We appreciate your comments about our convenient location. We are lucky to have three tube stations just a couple of minutes away, making sightseeing really easily and accessible. We trust you had a safe journey back home and hope to see you again soon! Kind regards, Melis

Dear Isabella,We're delighted to hear that you found our location convenient for your needs. It's great to know that you had easy access to both the train station and nearby restaurants. At Euston Square Hotel, we aim to provide our guests with an ideally situated base from which to enjoy all that the city has to offer. We hope to welcome you back soon for another enjoyable stay.Best regards,The Guest Experience Team

Dear Leonard,We're delighted to hear that you appreciated our prime location and found our facilities, including the lift, convenient. Your positive feedback is what motivates us to continuously strive for excellence. We're truly glad your stay at the Euston Square Hotel was satisfactory and we look forward to welcoming you back in the future.Best regards,The Guest Experience Team

Dear Jennifer,We are so pleased to hear that you found our location convenient and our rooms to your liking. It's always wonderful to know that our guests had a comfortable stay and were well-accommodated. Your kind words regarding our staff are greatly appreciated as well. Their dedication to providing exceptional service is what makes our hotel stand out. We look forward to the opportunity of welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Guest,It's encouraging to hear that you found our hotel to your liking. We pride ourselves on creating a welcoming environment for all of our guests. Regarding your concern about the presence of flags in the lobby, we want to assure you that Euston Square Hotel is committed to providing a comfortable space for all guests. We strive to maintain an atmosphere that is focused solely on hospitality and service. It's a shame that you did not try our Italian restaurant.Please accept our apologies for any discomfort you may have experienced during your stay due to some flags. We hope to have another opportunity to serve you in the future and to provide you with an even better experience at our hotel.Best regards,The Guest Experience Team

Dear Eiji,Your succinct feedback is appreciated. We're delighted to hear that you found our hotel's location to be convenient. At Euston Square Hotel, we aim to provide a smooth and comfortable experience, and our prime location is a part of that commitment.Your satisfaction is important to us, and we hope to welcome you back in the future.Best regards,The Guest Experience Team

Dear Anja,We are pleased to hear that you found our location convenient and appreciated the daily freshness of our towels. Your comments about the overall cleanliness of our facility are also much appreciated. However, it's concerning to hear about the issues you encountered with the bathroom. Such feedback is invaluable and helps us better understand where improvements are needed. While we cannot make specific promises about changes, your feedback has been noted and will be communicated to the relevant teams. We strive to make sure every guest has an optimal experience and your comments help us in this endeavor.We look forward to welcoming you back to Hotel Euston Square Hotel and providing you with a superior experience.Best regards,The Guest Experience Team

Dear Daniel,It's wonderful to hear that you found our location to be convenient and your stay comfortable. We strive to provide all our guests with an ideal experience in a welcoming environment. Your feedback reaffirms the hard work we put in every day.Should you visit us again, we look forward to welcoming you back for another great stay at Euston Square Hotel.Best regards,The Guest Experience Team

Dear Brian,Your feedback regarding your recent stay at Hotel Euston Square Hotel is highly valued. The architectural choice of using opaque glass walls in our bathrooms aims to provide a modern and sleek aesthetic to our rooms. We understand, however, that this might not align with everyone's preferences. We are truly sorry to hear that this design aspect influenced your overall experience. Please note, your comfort and satisfaction are of utmost importance to us. Should you decide to give us another chance in the future, please do not hesitate to let us know if you have any specific preferences or requirements. We will do our utmost to accommodate them. Best regards,The Guest Experience Team

Dear Kelly,It is heartening to hear that you found our hotel to be reasonably priced and appreciated the array of transportation options and restaurants nearby. We are indeed located in a vibrant area, offering various culinary delights and efficient connectivity, which many guests, like yourself, find convenient.Your satisfaction is our main priority, and it's wonderful to know we were able to meet your expectations.We look forward to welcoming you back to Euston Square Hotel in the future. Best regards,The Guest Experience Team

Dear James,It brings us immense pleasure to know that your experience at Euston Square Hotel was marked as 'good'. Our team always strives to provide the best possible services to our esteemed guests.We sincerely hope that you remember us for your future lodging needs and we promise to deliver the same level of comfort and satisfaction.Best regards,The Guest Experience Team

Dear James,It's wonderful to hear that you found your stay at Euston Square Hotel to be perfect and that you'd choose us again for your future visits. We strive to provide our guests with comfortable and enjoyable experiences.We note your feedback regarding the room size and the few marks on the walls. While our room sizes vary and some are compact to provide value for the location, we will certainly keep your feedback in mind. It is our pleasure to host you and we look forward to welcoming you back in the future. Best regards,The Guest Experience Team

Dear Craig,We are thrilled to hear that you had an excellent experience at the Euston Square Hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Your positive feedback encourages us to continue striving for the highest standards of service. We look forward to having the opportunity to welcome you back on your next visit.Best regards,The Guest Experience Team

Dear Kristen, We are truly sorry to hear that your stay did not meet your expectations. Here at Euston Square Hotel, we strive for our guests to have a comfortable and enjoyable experience. Your comments regarding the condition of the room and the cleanliness of the bathroom have been noted. We're truly sorry if this caused any inconvenience during your stay. We would also like to apologise for any misunderstanding regarding the cancellation policy. We value your feedback as we are always looking for ways to improve our services and the guest experience. We hope we can welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Thanawat,Your kind words are truly encouraging. We're thrilled to hear that your stay at Euston Square Hotel was excellent. It's our ongoing commitment to ensure the comfort and satisfaction of all our guests. Your positive feedback is a testament to our efforts and we're grateful for it. We look forward to welcoming you again in the near future.Best regards,The Guest Experience Team

Dear Jessica,Your detailed review of Euston Square Hotel is highly appreciated. It's delightful to learn that our strategic location and friendly staff were beneficial to your experience.We acknowledge your comments about the noise and the privacy of the bathrooms. It's a delicate balance to maintain the hotel's design and the comfort of our guests, and we apologise if any aspect didn't meet your expectations. We also note your thoughts on the mattresses' comfort - we strive for our guests to have a restful stay and your feedback is important to us.Despite the mentioned issues, we're glad to know you found the hotel comfortable and well-situated for exploring the city. We hope to welcome you back for another stay at Euston Square Hotel in the future, promising to deliver an even better experience.Best regards,The Guest Experience Team

Dear Gisela,It's delightful to hear that you found our location to be advantageous, particularly for your travel needs. However, we are genuinely sorry to hear about your experience with our room size. Our aim at Euston Square Hotel is to ensure the comfort and satisfaction of every guest. We understand that comfort can mean different things to different people, and we strive to accommodate a variety of needs. We are sorry if we fell short in meeting your expectations in this regard.We recommend for future visits to enquire about our different room types, as some offer more space than others. We would be more than happy to assist you in finding a room that suits your needs.Thank you for sharing your experience. Your feedback helps us understand where we can make improvements. Best regards,The Guest Experience Team

Dear Mike,We regret to hear that your recent stay at Euston Square Hotel did not meet your expectations. It's unfortunate that some elements of your stay, such as the room size and water temperature, caused discomfort. Our hotel offers a variety of rooms sizes, tailored to meet differing guest needs and budgets. We understand the importance of a comfortable environment and we strive to ensure that each guest has an enjoyable stay. We are sorry to hear about your experience with the view from your room. We do have rooms that offer different views and we would be more than happy to assist you in selecting a room that better suits your preferences in the future.We value your feedback and will continue to strive for excellence in all areas of our hotel service.Best regards,The Guest Experience Team

Dear Hayan,We are delighted to know that you found your stay at Euston Square Hotel to be pleasant and enjoyable. It is our constant endeavour to deliver high standards of service to ensure our guests have a memorable experience.We look forward to welcoming you back for more memorable stays.Best regards,The Guest Experience Team

Dear SHINJI,We are thrilled to hear that you had an excellent experience at the Euston Square Hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Your positive feedback encourages us to continue striving for the highest standards of service. We look forward to having the opportunity to welcome you back on your next visit.Best regards,The Guest Experience Team

Dear Hilary,Thank you for sharing your thoughts about your recent stay with us at Euston Square Hotel. We're delighted to read about your positive interactions with our staff and that you found our entrance area pleasing.Your remarks regarding our rooms' size and breakfast have been heard. It is important for us to understand our guests' experiences so we can strive to provide better services. We're sorry to hear that you found the room small and the breakfast options limited. Concerning the issue with the water temperature in the shower, we extend our sincerest apologies. We aim to provide a seamless experience for all our guests, and clearly, we missed the mark in this case.We appreciate your feedback as it helps us to understand where we can make improvements to our services. We hope to have the opportunity to welcome you back in the future when we can show you our commitment to providing a comfortable and satisfying experience.Best regards,The Guest Experience Team

Dear Awfa,We acknowledge your comment regarding the size of our rooms. At Hotel Euston Square, we strive to provide a range of room options to accommodate various guest preferences and requirements. While some of our guests prefer the cosiness and intimate appeal of our smaller rooms, we understand that others may require more space. Your feedback is valuable and we appreciate your perspective. It helps us understand our guests' preferences better and assists us in our continuous efforts to enhance our service.Best regards,The Guest Experience Team

Dear Abel,We're delighted to learn of your satisfaction regarding the service provided during your stay at Hotel Euston Square. Our team strives for excellence and your words are an encouragement to us.Regarding your feedback about the room size, our hotel features different room types to cater to varying preferences. On your next visit, it would be our pleasure to assist you in choosing a room that perfectly fits your needs.We look forward to welcoming you back in the near future.Best regards,The Guest Experience Team

Dear Ruggero,Your feedback is extremely important to us, and we are genuinely sorry to hear about the inconveniences you encountered during your stay. We are committed to providing our guests with the best possible service, and it's disheartening to learn that we fell short on this occasion.Our team is comprised of dedicated professionals who strive to create a warm and welcoming environment for our guests. It's unfortunate that you did not experience this, particularly from our night receptionist. We will certainly take your comments into account as we work to improve.We also regret the issues you encountered with the hot water and luggage storage, as well as the room allocated to you. These matters will definitely be looked into.Despite these issues, it's heartening to know that you appreciated our hotel amenities and the work of our cleaners. We believe in the potential of Hotel Euston Square and are committed to making each guest's stay as comfortable and enjoyable as possible.We hope that you will consider staying with us again, so we can demonstrate our commitment to providing excellent service and accommodations.Best regards,The Guest Experience Team

Dear Niall,Your comments regarding your recent visit to Euston Square Hotel are greatly valued. We're delighted to hear that you found our location convenient, with easy access to both Euston and St Pancras stations.Apologies for any inconvenience you experienced with the shower. Your feedback is instrumental in helping us enhance our guest experience. We're also glad to hear that our reception staff were able to make your stay more comfortable by offering an early check-in.Once again, thanks for sharing your experiences, and we hope your next visit will be even more enjoyable.Best regards,The Guest Experience Team

Dear Mark, We regret to hear about your recent experience at our hotel. It is our intention to provide a peaceful and comfortable stay for all our guests, and we apologise if this was not met during your visit.Your feedback regarding the issue with the fire door is invaluable. While we cannot directly address the situation, we want to assure you that creating an environment conducive to rest is a priority for us. We understand the importance of a good night's sleep and apologise for any inconvenience caused. We hope that despite this setback, you will give us another opportunity to serve you better in the future and provide the quality experience that we strive for.Best regards,The Guest Experience Team

Dear Scott,It is disheartening to learn that your recent stay with us did not meet your expectations. Your remarks about the lengthy check-in process and the noise emanating from the air conditioning unit in your room have been duly noted. In a similar vein, we acknowledge your observations about the television and the quality of service you received in our restaurant.Our mission is to provide a comfortable, enjoyable experience for all our guests. We deeply regret if you felt our staff did not express this adequately. Your feedback is essential as it helps us to understand where we can make improvements.We hope that you will consider giving us another opportunity to serve you better in the future. We believe that every experience at our hotel should be memorable for the right reasons.Best regards,The Guest Experience Team

Dear Alyssa,It is a delight to hear that you had a pleasant stay with us. Our team at Euston Square Hotel prides itself on providing excellent service, and we're glad to learn that you found them friendly and helpful. Our location indeed offers the convenience of easy access to various attractions and metro stops, and we're pleased that this added value to your visit.It brings us great joy to know that we could provide an experience that would make you choose us again for your stay. We're looking forward to welcoming you back during your next visit.Best regards,The Guest Experience Team

Dear Hemant,We deeply regret to hear about your experience with the lack of hot water during your stay. We understand the inconvenience that this may have caused and we sincerely apologise. We strive to provide a comfortable and convenient experience for all of our guests and we will take your feedback into account. We hope to welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Douglas,We're thrilled to hear such positive feedback regarding our staff. We strive to deliver excellent customer service at Euston Square Hotel, and we're glad to learn that our team made such a great impression. We look forward to welcoming you back soon.Best regards,The Guest Experience Team

Dear Andreas,We deeply regret to hear about the issues you faced during your stay. It's our utmost priority to provide a comfortable environment for our guests and we apologise if this was not reflected in your experience. We are investigating the issues you mention and rest assured that we will fix any problems. It's also heartening to hear that you found our location convenient and our staff friendly and helpful. We appreciate your feedback as it helps us strive for improvement. We hope that you will give us another opportunity to serve you better in the future.Best regards,The Guest Experience Team