Title: Elysian House-Kensington Serviced Apts - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Elysian House-Kensington Serviced Apts Apartment with kitchen, steps from Natural History Museum ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/36718af6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, dishwasher](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/c340375d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, dishwasher](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/w1622h984x22y0-72337252.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/a302f2c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/1eac4165.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Elysian House-Kensington Serviced Apts offers upscale accommodations in a prime London location. Enjoy practical amenities like in-room WiFi, luggage storage, and concierge services for seamless city exploration. Convenient dry cleaning and laundry options are also available. 7.4 Good ## Popular amenities - Washer - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 25 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=101518639&PinnedHotelID=101518639&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/36718af6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 2 bedrooms - Sleeps 4 - 2 King Beds ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/1eac4165.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Washing machine 3 bedrooms Hair dryer - 1 bedroom - Sleeps 2 - 1 King Bed ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/730d7125.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Twin Beds ![Living area](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/9533f688.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Heating Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms 2 bathrooms - 3 bedrooms - Sleeps 6 - 3 King Beds ![3 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/50761bfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Twin Beds ![Free toiletries, hair dryer](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/c271cf74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Twin Beds ![3 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/0dcd5c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 3 bedrooms - Sleeps 9 - 3 King Beds ![3 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/0dcd5c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 3 bedrooms - Sleeps 9 - 3 King Beds ![Free toiletries, hair dryer](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/c271cf74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 2 bedrooms - Sleeps 4 - 2 King Beds ![3 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/50761bfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 4 bedrooms - Sleeps 7 - 3 King Beds and 1 Twin Bed ![3 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/102000000/101520000/101518700/101518639/d3810d40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment ### Highlights Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Washing machine 3 bedrooms - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Egyptian cotton sheets, premium bedding, memory foam beds](https://images.trvl-media.com/lodging/99000000/98230000/98223800/98223714/9bf8ace6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### art'otel London Hoxton London City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 795 reviews CA $388 CA $466 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/London-Hotels-Artotel-London-Hoxton.h98223714.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=96b97704-c70f-446f-b487-eb3e0b015c3a&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,326 reviews CA $125 CA $150 total includes taxes & fees Oct 31 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FElysian-House-Kensington-Serviced-Apts.h101518639.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FElysian-House-Kensington-Serviced-Apts.h101518639.Hotel-Information) ## About the area Located in London City Centre, a neighborhood in London, Elysian House-Kensington Serviced Apts is near the airport and near a metro station. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Natural History Museum. Check out an event or a game at Royal Albert Hall, and consider making time for ZSL London Zoo, a top attraction not to be missed. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) [View more Aparthotels in London](https://www.expedia.ca/London-Apart-Hotels.d178279-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49519%2C-0.17788&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ee4Qd8AJAf7SauQhbttiR1HlFbo=) 45 Cromwell Rd, London, England, SW7 2ED ### What's nearby - Natural History Museum - 1 min walk - 0.2 km - Imperial College London - 3 min walk - 0.3 km - Kensington High Street - 8 min walk - 0.7 km - Royal Albert Hall - 9 min walk - 0.8 km - Hyde Park - 10 min walk - 0.9 km ### Getting around - West Brompton Station - 3 min drive - South Kensington Underground Station - 5 min walk - London City Airport (LCY) - 59 min drive ### Restaurants - ‪Natural History Museum Member's Room - ‬2 min walk - ‪Zetland Arms - ‬3 min walk - ‪The Drawing Room - ‬3 min walk - ‪Urban Baristas - ‬2 min walk - ‪CERU South Kensington - ‬3 min walk ## About this property ### Elysian House-Kensington Serviced Apts Apartment with kitchen, steps from Natural History Museum Concierge services and dry cleaning are available at this aparthotel. Each apartment provides a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. A washing machine, free WiFi, and a hair dryer are among the other amenities available to guests. Elysian House-Kensington Serviced Apts offers 11 accommodations with hair dryers and irons/ironing boards. This London aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/330000/330000/329968/ad9bf335.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines South Kensington London London City Centre - Kitchen - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 1,261 reviews CA $259 CA $311 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=329968&PinnedHotelID=329968&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6500000/6493700/6493618/39c0c2ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chelsea Cloisters Serviced Apartments London City Centre - Kitchen - Washer - Dryer - Free WiFi 7.0 Good 2,361 reviews CA $152 CA $183 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6493618&PinnedHotelID=6493618&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/914300/914263/7581c413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Plaza Serviced Apartments London City Centre - Kitchen - Free WiFi - Restaurant - Laundry 8.0 Very good 704 reviews CA $198 CA $238 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=914263&PinnedHotelID=914263&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281448/42166b75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlin Aldgate Tower Bridge Tower Hamlets - Kitchen - Washer - Dryer - Free WiFi 8.2 Very good 494 reviews CA $169 CA $203 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=11281448&PinnedHotelID=11281448&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 11 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention This property does not have elevators ### Property is also known as Elysian House-Kensington Serviced Apts London Elysian House-Kensington Serviced Apts Aparthotel Elysian House-Kensington Serviced Apts Aparthotel London ## Frequently asked questions ### Is Elysian House-Kensington Serviced Apts pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Elysian House-Kensington Serviced Apts? > This property doesn't offer parking. ### What time is check-in at Elysian House-Kensington Serviced Apts? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Elysian House-Kensington Serviced Apts? > Check-out is at 11:00 AM. ### Where is Elysian House-Kensington Serviced Apts located? > Located in London City Centre, this aparthotel is steps from Cromwell Road and Natural History Museum. Kensington High Street and Victoria and Albert Museum are also within 10 minutes. South Kensington Underground Station and Gloucester Road Underground Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Elysian House-Kensington Serviced Apts Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 4 6 - Okay 3 4 - Poor 1 2 - Terrible 7 ### 7.4/10 Cleanliness ### 7.4/10 Amenities ### 5.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 6/10 Okay #### Rachel Aug 11, 2025 Liked: Communication Disliked: Property conditions & facilities This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment. ##### Rachel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Lizanne Feb 22, 2025 Liked: Cleanliness, room comfort, communication #### Comfortable and convenient apartment Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable. ##### Lizanne Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller May 10, 2024 Liked: Cleanliness, room comfort, communication #### Awesome flat! Excellent accommodations and location! ##### Verified traveller Stayed 7 nights in May 2024 ### 8/10 Good #### Meiling Apr 26, 2025 Liked: Cleanliness, amenities, communication Property needs some update ##### Meiling Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Scott Jul 12, 2024 Liked: Cleanliness, room comfort, communication Very nice big place in a spectacular location. Everything as advertised ##### Scott Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### emin Jun 14, 2024 Liked: Cleanliness, room comfort, communication #### Emin Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again ##### emin Stayed 4 nights in Jun 2024 ### 8/10 Good #### Richard Jul 24, 2024 #### overall a good stay Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen. ##### Richard Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Steve Aug 5, 2024 Disliked: Communication #### Careful Here! Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights! Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund ##### Steve Stayed 7 nights in May 2024 ### 2/10 Terrible #### Travis Mar 20, 2025 Disliked: Cleanliness, property conditions & facilities, communication I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed. It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them. The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days. The microwave didn't work so they had to bring a replacement. The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked. Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else. But they still refused to give us a refund. I could not say all that I want on this review because of the character limit but I would stay far away from this place. It is a scam and ripoff. ##### Travis Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Karim Aug 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle. L’appartement était propre et décoré avec classe. On y reviendra avec plaisir ##### Karim Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### ian Jul 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely area ##### ian Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Verified traveller Jul 9, 2025 Liked: Room comfort, communication ##### Verified traveller Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Elisabeth Jun 2, 2025 Liked: Cleanliness, room comfort, communication ##### Elisabeth Stayed 6 nights in May 2025 ### 10/10 Excellent #### Baukje van May 10, 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Baukje van Stayed 4 nights in May 2025 ### 6/10 Okay #### Michael Apr 5, 2025 Liked: Communication #### Ok but a little tired ##### Michael Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### MINE Jan 15, 2025 Disliked: Cleanliness, property conditions & facilities, communication ##### MINE Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Shogo Jan 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 部屋もとても綺麗で、設備もとても良かったです。 便利な路線が通っている駅も近く快適でした。 周辺の治安も良く、自然史博物館をはじめとした周辺施設も充実していました。 ヘアドライヤーがなかったので、持参する必要あり。 ##### Shogo Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Ola Nov 23, 2024 Liked: Cleanliness, room comfort, communication #### great place, great host! ##### Ola Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Yurie Nov 14, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication とても四つ星だとは思えませんでした。 もう2度と泊まりたくないです。 このホテルに宿泊を検討している方は、別のホテルを探すことをオススメします。 【宿泊施設】 キングベッド2つにシングルベッド2つの部屋を予約しましたが、シングルベッドのうちの１つはエキストラベッドでした。であればそれをホテル説明に書いてほしかったです。 また、シーツやマットレスは毛玉だらけで、浴室はカビ臭く、洗濯機はカビだらけで、キッチンの蛇口は壊れてグラグラしていました。床板や巾木は外れていて、カーテンレールも壊れていてカーテンを開けることができない窓がいくつかありました。備え付けの暖房が壊れている部屋もありました。 用意されている食器も汚く、使う前に全て漂白するところから始めました。2バスルームなのにドライヤーも1つかなく、全てが必要最低限でした。 セルフチェックインで部屋の前に設置されているダイアルボックスに鍵が入っており、直前にオーナーからダイアルボックスの番号が教えられるのですが、番号は固定で都度変更はしておらず、防犯レベルが低いと感じました。私がチェッカインした時は、ダイアルボックスの数字がそのままになっており、ボタンを押せば開くようになっていました。 壁は薄く、他の部屋の声は音はよく聞こえます。 共用の階段の踊り場には常にタオルやシーツなどの洗濯物が山のように放置されていてとても邪魔でした。 【コミュニケーション】 エクスペディアに記載されているホテルの電話番号はいついかなる時も絶対に繋がりません。 メッセージの返信も遅いです。 また、緊急時のホテルの対応はとても不親切です。 私たちは6人で3ベッドルームの部屋を予約しましたが、ホテル側のミスで2ベッドルームの部屋に案内されました。 部屋が間違っていると電話とメッセージを送ったのですが返答は無く、しかたなく2ベッドルームの部屋に6人で宿泊することになりました。 翌日、突然清掃の女性が部屋に来て、この部屋は次の客が来るので今すぐ部屋を出ろと言われました。 新しく案内された部屋のダイアルボックスの番号やWi-Fiのパスワードは教えてもらえず、全て自分たちで対応しなければなりませんでした。 私は今までこんなも不親切でこんなにも粗悪なホテルに宿泊したことがないなと思っています。 ##### Yurie Stayed 9 nights in Oct 2024 ### 10/10 Excellent #### Per Nov 5, 2024 Liked: Cleanliness, room comfort, communication ##### Per Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Jessica Nov 3, 2024 Liked: Cleanliness, room comfort, communication #### Excellent location and apartment Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice ##### Jessica Stayed 7 nights in Oct 2024 ### 8/10 Good #### Verified traveller Oct 19, 2024 Liked: Cleanliness, room comfort, communication #### Dejlig lejlighed Dejlig lejlighed med en fantastisk lokation ##### Verified traveller Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Andrew Sep 21, 2024 Disliked: Cleanliness, property conditions & facilities, communication ##### Andrew Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Kim Jul 21, 2024 ##### Kim Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Bridget Jul 11, 2024 Disliked: Cleanliness, property conditions & facilities, communication ##### Bridget Stayed 6 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.ca/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [ibis London Earls Court](https://www.expedia.ca/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) > > [Crowne Plaza London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Crowne-Plaza-London-Heathrow-T4.h22334825.Hotel-Information) > > [London Heathrow Marriott Hotel](https://www.expedia.ca/London-Hotels-London-Heathrow-Marriott-Hotel.h438504.Hotel-Information) > > [ibis London Heathrow Airport](https://www.expedia.ca/London-Hotels-Ibis-London-Heathrow-Airport.h16754.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.ca/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [Danubius Hotel Regents Park](https://www.expedia.ca/London-Hotels-Danubius-Hotel-Regents-Park.h26085.Hotel-Information) > > [Hyatt Place London Heathrow Airport](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [Ibis budget London Heathrow Central](https://www.expedia.ca/London-Hotels-Ibis-Budget-London-Heathrow-Central.h72386009.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.ca/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.ca/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.ca/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.ca/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.ca/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [MOXY London Heathrow Airport](https://www.expedia.ca/London-Hotels-MOXY-London-Heathrow-Airport.h20463397.Hotel-Information) > > [Holiday Inn London Heathrow - Bath Road by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Heathrow-Bath-Road.h25727547.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.ca/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Mama Shelter London - Shoreditch](https://www.expedia.ca/London-Hotels-Mama-Shelter-London-Shoreditch.h1886693.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.ca/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.ca/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Hyatt Place London City East](https://www.expedia.ca/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.ca/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Radisson RED Hotel London Heathrow](https://www.expedia.ca/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Novotel London West](https://www.expedia.ca/London-Hotels-Novotel-London-West.h17246.Hotel-Information)