Title: Crowne Plaza London - Docklands by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza London - Docklands by IHG Waterfront hotel with a full-service spa and a fitness center ## Photo gallery for Crowne Plaza London - Docklands by IHG ![Exterior - Crowne Plaza London - Docklands by IHG (London)](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/7cdd4953.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/9e031c03-3d2f-488f-b59e-34e9bb52657b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Junior Suite, 1 King Bed - Crowne Plaza London - Docklands by IHG (London)](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/57a3646f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board - Crowne Plaza London - Docklands by IHG (London)](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/59715f58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board - Crowne Plaza London - Docklands by IHG (London)](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/668fdd81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza London - Docklands offers a peaceful Thames view near O2 Arena. Guests love the attentive staff, dry cleaning services, and Rinu spa. The indoor pool is perfect for recharging after exploring, and free WiFi keeps everyone connected. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Pool - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=919845&PinnedHotelID=919845&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Standard Room, 2 Double Beds (Mini cooler) ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/3375f130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds (Mini cooler) 8.4 Very good 20 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 Double Bed, Accessible ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/96b02d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible 8.6 Excellent 12 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/3cfdcf09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/04c55977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 11 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 King Bed ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/4731e6b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed (Mini cooler) ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/96b02d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (Mini cooler) 8.8 Excellent 20 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 King Bed, Accessible (Minicooler) ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/1dabd7b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Minicooler) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Separate bedroom Shower/tub combination Hair dryer Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/4731e6b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - Sleeps 1 - 1 Twin Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/57a3646f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Hair dryer Private bathroom Bathrobes Shower/tub combination - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed with Sofa bed ![Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/919900/919845/96b02d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed 9.0 Wonderful 9 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Hypo-allergenic bedding Sofa bed Shower/tub combination Hair dryer Private bathroom - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Crowne-Plaza-London-Docklands.h919845.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Crowne-Plaza-London-Docklands.h919845.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50811%2C0.02021&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cMP86dh1YCRgbV-_HbwI8-TUGvg=) Western Gateway, Royal Victoria Dock, London, England, E16 1AL #### What's nearby - IFS Cloud Royal Docks Station \- 3 min walk \- 0.3 km - ExCeL Exhibition Centre \- 4 min walk \- 0.4 km - The Crystal \- 4 min walk \- 0.4 km - Royal Victoria Bridge \- 6 min walk \- 0.5 km - O2 Arena \- 3 min drive \- 1.7 km #### Getting around - Royal Victoria DLR Station - 3 min walk - West Ham Station - 5 min drive - London City Airport (LCY) - 12 min drive #### Restaurants - ‪Costa Coffee - ‬6 min walk - ‪Sandwich & Co. - ‬5 min walk - ‪Water Front Quayside Cafe & Bar - ‬7 min walk - ‪Starbucks - ‬6 min walk - ‪Warehouse K - ‬3 min walk ## About this property ### Crowne Plaza London - Docklands by IHG Upscale hotel near ExCeL Exhibition Centre Near O2 Arena, Crowne Plaza London - Docklands by IHG provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at Rinu, the onsite spa. Free in-room WiFi is available to all guests, along with a business center and a steam room. You'll also enjoy perks such as: - An indoor pool - Full breakfast (surcharge), self parking (surcharge), and an electric car charging station - Babysitting (surcharge), smoke-free premises, and wedding services - ATM/banking services, free newspapers, and concierge services - Guest reviews say great things about the breakfast, helpful staff, and location Room features All 210 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. More amenities include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with shower/tub combinations and hair dryers - Coffee/tea makers, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4300000/4292600/4292527/9cc2edc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft London Excel Docklands - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,011 reviews CA $121 CA $146 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4292527&PinnedHotelID=4292527&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/f3caa114.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel London ExCeL Docklands - 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Free WiFi - Restaurant 9.2 Wonderful 278 reviews CA $222 CA $266 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=18107726&PinnedHotelID=18107726&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/8000000/7860000/7857600/7857542/a69558ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunborn London Docklands - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,074 reviews CA $193 CA $232 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=7857542&PinnedHotelID=7857542&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1460000/1457900/1457899/1d5bfa13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton London Canary Wharf Canary Wharf - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,001 reviews CA $207 CA $249 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1457899&PinnedHotelID=1457899&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17320000/17310300/17310213/41331d25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton London Docklands Docklands - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $111 CA $133 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=17310213&PinnedHotelID=17310213&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, cocktail bar, rooftop bar](https://images.trvl-media.com/lodging/12000000/11520000/11519000/11518997/535511b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental London - The O2 by IHG Greenwich - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,300 reviews CA $270 CA $324 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=11518997&PinnedHotelID=11518997&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (GBP 25 per day; includes in/out privileges) - Limited onsite parking - Wheelchair-accessible parking and van parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.99 per person - A bar/lounge - A restaurant ### Things to do - Full-service spa - Gym - Indoor pool - Steam room ### Family friendly - Babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting room ### Outdoors - On the waterfront ### Full-service spa - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Hypo-allergenic bedding ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities or services will be unavailable from November 27 2025 to December 12 2025 (dates subject to change): - Spa - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 30.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50 per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 19.99 per person - Self parking fee: GBP 25 per day (in/out privileges) - Rollaway bed fee: GBP 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the fitness facility This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Crowne Plaza Hotel London Docklands Crowne Plaza London Docklands London Docklands Crowne Plaza Crowne Plaza London - Docklands England Crowne Plaza London - Docklands Hotel London Crowne Plaza London Docklands Hotel Crowne Plaza Docklands Hotel Crowne Plaza Docklands Crowne Plaza London Docklands Crowne Plaza London Docklands an IHG Hotel Crowne Plaza London - Docklands by IHG Hotel Crowne Plaza London - Docklands by IHG London Crowne Plaza London - Docklands by IHG Hotel London ## Frequently asked questions ### Does Crowne Plaza London - Docklands by IHG have a pool? ### How much does it cost to stay at Crowne Plaza London - Docklands by IHG? ### Is Crowne Plaza London - Docklands by IHG pet-friendly? ### How much is parking? ### What time is check-in at Crowne Plaza London - Docklands by IHG? ### What time is check-out at Crowne Plaza London - Docklands by IHG? ### Where is Crowne Plaza London - Docklands by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza London - Docklands by IHG Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 562 8 - Good 294 6 - Okay 84 4 - Poor 33 2 - Terrible 29 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Shek Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, good location ##### Shek Stayed 3 nights in Nov 2025 ### 8/10 Good #### Sandra Dec 8, 2025 Liked: Cleanliness Disliked: Amenities The cleaning staff Oww that lady was so nice l forgot her name such a lovely lady ##### Sandra Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Caterina Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel ##### Caterina Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Michaela Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff member on check in was lovely and very helpful ##### Michaela Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rebekah Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay. The staff and facilities were excellent. Short walk to train station and cable cars. ##### Rebekah Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tom Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good business hotell Greate place, big and nice rooms. ! ##### Tom Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Smart hotel and great location for Excel and close to Elizabeth Line for swift travel into centre. Great facilities and comfortable. ##### Paul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Gillian Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff Lovely staff, very comfortable beds very clean rooms. Breakfast was excellent very good choice of food and drinks. ##### Gillian Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Oshane Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yrs ##### Oshane Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Irodakhon Jul 16, 2025 Liked: Cleanliness, staff & service, amenities Staff was good, breakfasts were amazing ##### Irodakhon Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### David Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay We had a fabulous stay, hotel was spotless, breakfast was amazing but more importantly was the attitude of the staff, they were friendly, helpful and extremely attentive to your every need. Location was great and very close to a couple of underground stops. We would highly recommend this hotel and look forward to going back in the future. ##### David Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Colin Aug 25, 2025 Liked: Property conditions & facilities, room comfort #### Great choice Friendly staff, great location ##### Colin Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Farmer Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A really nice hotel. Super convenient for events at Excel. Staff are wonderful, especially Elizabet who helped me combine two bookings together so my extension to my original booking resulted in me staying in the same room. Breakfast staff are fantastic too! ##### Farmer Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Omar Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Attentive,patient staff, always accommodating :) ##### Omar Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Mark Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a great hotel and a great room, and I would definitely stay again. ##### Mark Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Susan Sep 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Visiting son in the area with elderly parents. Pleasant hotel short walk from Elizabeth line. Hotel staff friendly, rooms clean with comfortable beds and mini fridge which was really handy ##### Susan Stayed 1 night in Aug 2025 ### 8/10 Good #### chloe Sep 21, 2025 Liked: Cleanliness, staff & service, amenities Nice hotel overall. Window didn’t close in our room, slight smell of sewage in the bathroom in the evening and Tv didn’t work very well (not that we really needed it). Breakfast lovely, used the pool which was nice and everywhere was clean, staff polite. Perfect location for what we needed. ##### chloe Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ryan Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first time staying at this hotel. Reception staff and restaurant staff were both super helpful and friendly. Room was great with two double beds in the family room. ##### Ryan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marcia Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the first time I stayed at this hotel and will not be the last. I brought a group over from the States for their first trip to Europe. Check in was easy, the staff was polite and professional. We included the breakfast. There was a great selection of fresh, colorful food for all palates. Easy to get to the center of London but so nice to get back to the hotel and the river. Some excellent restaurants in walking distance. Looking forward to going back again next year. ##### Marcia Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Ashvin Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay with the family for a concert at the O2\. Easy to get to and good food options nearby. Good size rooms, friendly staff and clean. ##### Ashvin Stayed 2 nights in Jul 2025 ### 8/10 Good #### Angela Aug 31, 2025 Liked: Cleanliness, staff & service Staff services & professionalisation was excellent. Had issues with the toilet system, same was rectified promptly. Overall stay was excellent. ##### Angela Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Lizzie May 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, helpful staff Comfy bed & lovely pool ##### Lizzie Stayed 1 night in May 2025 ### 8/10 Good #### Wayne Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel and location but a small bed ##### Wayne Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Abdul May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Very friendly staff and very clean. ##### Abdul Stayed 1 night in May 2025 ### 8/10 Good #### Rebecca Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for the cable car and a few dinner options. Staff were super helpful and friendly. Pool was a bit underwhelming as quite small and busy. USB charging points in our room didn’t work which was annoying. Breakfast was varied and nice, lots of so as and attractive dining room and bar. ##### Rebecca Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)