[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Greater London Hotel Hotel in Ilford with a 24-hour business center and a 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/24f68bbb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/9fc1edc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/411e150c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Single Bed, Non Smoking](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/32461d17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/842ed17f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Guests can connect to free in-room WiFi. 7.0 Good ## Popular amenities - - 24/7 front desk - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6881907&PinnedHotelID=6881907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Combined shower/tub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk Wardrobe or closet - 97 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Combined shower/tub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.2 Good 10 reviews ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk Wardrobe or closet - 129 sq ft - City view - Sleeps 2 - 1 Double Bed ![Combined shower/tub, free toiletries, towels](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/a18c5ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk - 140 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk - 161 sq ft - City view - Sleeps 4 - 2 Double Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk Wardrobe or closet - 172 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/7bed4a10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Balcony ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk - City view - Sleeps 8 - 2 King Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/8f956734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds, Non Smoking, Kitchen ### Highlights Heating Blackout drapes/curtains Private bathroom Shower/tub combination Coffee/tea maker Electric kettle Desk - City view - Sleeps 7 - 3 Double Beds and 1 Twin Bed ### Standard Room With Double Bed-Non-Smoking - Sleeps 2 ### Family Room - Sleeps 4 ### Standard Room With Single Bed, Non-Smoking - Sleeps 1 ![Bathroom](https://images.trvl-media.com/lodging/7000000/6890000/6882000/6881907/90036155.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking - Sleeps 2 ### 1 Double 1 Single, Non-Smoking, Family Room - Sleeps 3 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,307 reviews CA $131 CA $157 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/London-Hotels-Courtyard-By-Marriott-London-Heathrow-Airport.h55207977.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=d32ded27-bdc6-4c30-b92d-4aef9aa1907f&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/60000000/59950000/59943800/59943753/w3837h2880x3y0-8a33841c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NoMad London London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.56138%2C0.06908&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HpTS1VwoBBItpS-BR6K4wIqjoz8=) 60 Cranbrook Road, Ilford, England, IG1 4NH #### What's nearby - Queen Elizabeth Olympic Park - 9 min drive - 8.6 km - ExCeL Exhibition Centre - 9 min drive - 8.9 km - Westfield Stratford City - 12 min drive - 10.3 km - London Stadium - 12 min drive - 10.6 km - O2 Arena - 13 min drive - 12.9 km #### Getting around - Gants Hill Underground Station - 2 min drive - Ilford Station - 3 min walk - London City Airport (LCY) - 19 min drive #### Restaurants - ‪The Great Spoon of Ilford - ‬1 min walk - ‪Costa Coffee - ‬4 min walk - ‪Saravanaa Bhavan - ‬1 min walk - ‪The Urban Chocolatier - ‬1 min walk - ‪Jono's - ‬2 min walk ## About this property ### Best Western Greater London Hotel Hotel near ExCeL Exhibition Centre Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Stay connected with free in-room WiFi. You'll also find perks like: - Breakfast (surcharge), express check-out, and an elevator - Luggage storage, a banquet hall, and smoke-free premises - Multilingual staff, coffee/tea in the lobby, and coworking spaces Room features All guestrooms at Best Western Greater London Hotel include amenities such as free WiFi. Other amenities include: - Bathrooms with shower/tub combinations and free toiletries - Electric kettles, heating, and housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1875100/1875030/06857e00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western London Ilford Hotel Valentines - Free WiFi - Breakfast available - Business services - Room service 7.2 Good 948 reviews CA $90 CA $108 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1875030&PinnedHotelID=1875030&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/7000000/6180000/6174900/6174848/1bad4fd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget London Barking Gascoigne - Pet-friendly - Free WiFi - Breakfast available - Parking available 7.0 Good 934 reviews CA $69 CA $83 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=6174848&PinnedHotelID=6174848&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room, Ensuite](https://images.trvl-media.com/lodging/17000000/16400000/16392400/16392350/ee423a1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature London Valentines - 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Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=14860761&PinnedHotelID=14860761&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/91000000/90620000/90614900/90614803/312372e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Woodford Hotel South Woodford - Parking included - Free WiFi - Housekeeping - 24/7 front desk 8.0 Very good 100 reviews CA $105 CA $127 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=90614803&PinnedHotelID=90614803&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Lockers - Luggage storage ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business center - Conference center (431 square feet of space) - Coworking space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (48 inch wide door) - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% of food locally-sourced - Banquet hall - Double-glazed windows - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Electrical adapters - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 100 per accommodation, per stay - Breakage deposit: GBP 100 per stay - A damage deposit of GBP 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome This property uses solar energy Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Best Western Greater Best Western Greater London Best Western Greater London Hotel Best Western Greater London Hotel Ilford Best Western Greater London Ilford BEST WESTERN Greater London Hotel Ilford, Essex Greater London Hotel Ilford Best Western Greater London Hotel Hotel Best Western Greater London Hotel Ilford Best Western Greater London Hotel Hotel Ilford ## Frequently asked questions ### Is Best Western Greater London Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Best Western Greater London Hotel? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Nov 2, 2025 start from CA $94.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-Best-Western-Greater-London-Hotel.h6881907.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Greater London Hotel? > Best Western Greater London Hotel doesn't offer parking. ### What time is check-in at Best Western Greater London Hotel? > Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Best Western Greater London Hotel? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Best Western Greater London Hotel located? > Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Greater London Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 7.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 68 8 - Good 109 6 - Okay 59 4 - Poor 32 2 - Terrible 37 ### 8/10 Good #### Jennifer Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice ![We traveled to London to see John Summit ](https://a.travel-assets.com/ugc/hotel-reviews/bde106d7-db64-4dae-ab6e-dc7dbde2cfc7-1758267001346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Sep 2025 ### 8/10 Good #### Terence Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel. ##### Terence Stayed 7 nights in Aug 2025 ### 8/10 Good #### Bonnie Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff ##### Bonnie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Stephen Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room. ##### Stephen Stayed 3 nights in Jul 2025 ### 8/10 Good #### Finlo Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round ##### Finlo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ben May 21, 2025 Liked: Staff & service, amenities, property conditions & facilities Friendly and helpful staff, clean room at a great price. ##### Ben Stayed 2 nights in May 2025 ### 8/10 Good #### Steve May 31, 2025 Exactly what I we booked and very good value for money 💰 ##### Steve Stayed 2 nights in May 2025 ### 8/10 Good #### Valerie Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters. ##### Valerie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### kevin Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend ##### kevin Stayed 1 night in Jun 2025 ### 8/10 Good #### angela Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer. ##### angela Stayed 2 nights in Jul 2025 ### 8/10 Good #### Verified traveller May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really pleased. Good, clean and very central. ##### Verified traveller Stayed 3 nights in May 2025 ### 8/10 Good #### Padma Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location. Helpful staff. ##### Padma Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Susan Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area. ##### Susan Stayed 1 night in Jun 2025 ### 6/10 Okay #### Timothy Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfactory Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line. ##### Timothy Stayed 1 night in Jun 2025 ### 8/10 Good #### Rasmus May 31, 2025 Liked: Cleanliness, staff & service Good ##### Rasmus Stayed 3 nights in May 2025 ### 10/10 Excellent #### D Jun 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return. ##### D Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Nicholas Jul 2, 2025 Disliked: Cleanliness Place has no AC. Difficult to get water or ice. Bedding had hair all in it ##### Nicholas Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Radi Jun 6, 2025 Rude staff, arrogant , not willing to help in any way, won’t recommend ##### Radi Stayed 1 night in Jun 2025 ### 2/10 Terrible #### John May 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities at this hotel is far below standard and hence I could not stay , the surrounding was dirty,&noisy The photo on the Expedia website is not as the same as the outside of the hotel .Please provide a refund ##### John Stayed 2 nights in May 2025 ### 10/10 Excellent #### Stewart Apr 20, 2025 Liked: Cleanliness, staff & service Mattress was old and uncomfortable, sink plug leaked, ##### Stewart Stayed 1 night in Apr 2025 ### 8/10 Good #### Mez Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around a pleasant stay ##### Mez Stayed 1 night in Sep 2022 ### 6/10 Okay #### Samuel May 15, 2025 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Alright for the convenience Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels. Other than that, room was in good condition and staff were friendly. ##### Samuel Stayed 1 night in May 2025 ### 4/10 Poor #### Muhammad Jun 15, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The stay was terrible, I did not wanted to stay in the hotel at all and regretted my decision. Giving it 2 star only because of the customer service, the hotel staff were very nice and accommodating. The rooms were extremely sub standard, and we had to change two rooms. The previous rooms did not have working lamps and had a bad smell. Breakfast was not worth having due to very limited options and even the food was not fresh and felt like tinned food. This hotel should not be associated with Best Western in my opinion or rectify their hotel star rating to 2 star. ##### Muhammad Stayed 1 night in Jun 2025 ### 4/10 Poor #### A May 27, 2025 Disliked: Cleanliness, amenities, property conditions & facilities My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting. ##### A Stayed 1 night in May 2025 ### 8/10 Good #### Sara Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Great location for local shops and train station ##### Sara Stayed 2 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)