Chambre Standard double, 1 très grand lit | Décor unique, ameublement unique, rideaux d’obscurcissement
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Astor Kensington Hostel – Avis

2 out of 5
Astor Kensington Hostel
45 Queensborough Terrace, London, England

Avis

7,6

Bien

Note de 10 – Excellent, d’après 10 avis sur 27." "
Note de 8 – Bien, d’après 8 avis sur 27." "
Note de 6 – Acceptable, d’après 5 avis sur 27." "
Note de 4 – Médiocre, d’après 1 avis sur 27." "
Note de 2 – Terrible, d’après 3 avis sur 27." "

7,6/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

7,4/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Gomes Couto

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

Camille

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super pour vivre Londres a fond
Séjour super, j’étais seule dans un dortoir mixte de 9 personnes aucun problème de sécurité ou autre. L’ambiance est très conviviale et dans l’entre aide. Je recommande vivement, les chambres sont nettoyées fréquemment et les espaces communes sont propres et confortables.
Séjour de 6 nuits en août 2022

6/10 – Acceptable

Mohamed

Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en février 2024
Astor Kensington Team a répondu le 19 févr. 2024
Hi Mohamed, Thank you for taking the time to share your experience. It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you. We hope to see you sometime in the future:) Until then, happy travels!

10/10 – Excellent

Ki Ki

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Astor Kensington Team a répondu le 31 janv. 2024
Hi Ki Ki! Thank you for a fantastic review! It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you. All the best, and safe travels.

2/10 – Terrible

Voyageur vérifié

Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pessimo soggiorno
Soggiorno di 3 notti e 4 giorni. Terribile. Gente strana in tutto l'ostello (mandavano occhiate ogni qualvolta vedevano me e le mie amiche), spazzatura davanti alla porta del palazzo, niente ascensore ( e io avevo la stanza al quinto piano). Non mi sono sentita affatto al sicuro per tutto il soggiorno. Niente phon nella stanza, mi sono dovuta asciugare i capelli all'entrata dell'ostello, con il phon che mi ha dato la ragazza alla reception (con la porta aperta ed era inizio dicembre.. quindi immaginate il freddo ed io ero con i capelli bagnati). La ragazza voleva che le dessi 5£ in contanti (che mi avrebbe poi restituito), che io non avevo poichè Londra non è molto cash friendly (per cui avevo solo la mia carta). Nonostante le avessi detto che avrei potuto proprio pagare quei soldi con la carta, lei non ha accettato. Le scale sono molto piccole e con le valigie fino al quinto piano è stato un incubo. Le stanze poi strettissime e piccolissime. Per 130£ a testa per 3 notti non ne vale assolutamente la pena. Opinione mia personale, se siete in vacanza per qualche giorno cercate altro. Questo soggiorno vi rovinerebbe solo la vacanza.
Séjour de 3 nuits en novembre 2023
Astor Kensington Team a répondu le 1 janv. 2024
Hi Pessimo, First, thank you for taking the time to share your valuable feedback with us. It was a pleasure to host you. We are grateful for your suggestions on how to improve our services, it would help us strengthen our training procedures and make sure this doesn’t happen again in the future. Sorry for any inconvenience it may have caused you. We promise to make sure this doesn’t happen again in the future. All the best, and safe travels.

2/10 – Terrible

kislay

Points faibles : État et installations de l’hébergement, confort de la chambre
Not for couple
Staff was amazing, But the beds are not comfortable taps are keep making the sounds windows are hard to make them lock, couple couldn't able able to sleep on bed
Séjour de 1 nuit en novembre 2023
Astor Kensington Team a répondu le 6 nov. 2023
Hi Kislay!Thank you for taking the time to write us a review :) It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you. We have taken note of all the pointers that we need to improve on. That makes our hostel better. We look forward to welcoming you again in the future!Astor Kensington Team

8/10 – Bien

Rithvik

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Astor Kensington Team a répondu le 6 nov. 2023
Hi Rithvik!Thank you for taking the time to write a review! See you in the future!

10/10 – Excellent

Suying

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very friendly staff
The staff here are amazing. They are very, very nice! In the future when I visit London again, I will always stay at Astor Kensington Hostel as long as available.
Séjour de 1 nuit en août 2023
Astor Kensington Team a répondu le 25 sept. 2023
Hi Suying! Thank you for staying with us! We are glad to hear you had an amazing time!We look forward to seeing you again soon! Astor Kensington Team

10/10 – Excellent

Andrew, Sheffield

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, easy to access tube
Séjour de 1 nuit en août 2023
Astor Kensington Team a répondu le 14 août 2023
Hello Andrew.Thank you for taking the time to share your experience. It is so good to know you had fun in our hostel and your stay was comfortable. It was a pleasure to host you.We hope to see you sometime in the future:) Until then, happy travels!

8/10 – Bien

Kanishkan

Voyage d’affaires
Points forts : Propreté, service et personnel
Nice place, but lift facility was missing
Séjour de 3 nuits en juin 2023
Astor Kensington Team a répondu le 14 août 2023
Hello KanishkanThank you for this feedback. Thanks so much for letting us know that you enjoyed your time in our hostel, and we very much enjoyed your visit. It was a pleasure to host you.We look forward to welcoming you back again on your travels to London :) Until then, Safe travels.

10/10 – Excellent

Taryn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
What a good option
The staff is amazing. The all ladies room great. My first hostel experience and I’m grateful is was with Astor.
Séjour de 4 nuits en mars 2023

8/10 – Bien

Flavia

Séjour de 4 nuits en mars 2023

4/10 – Médiocre

Chi Chung

Voyage en groupe
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022

6/10 – Acceptable

Caitlin

Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Staff were kind and helpful. Rooms were a bit tired and whilst I appreciate sheets being provided, pillows and duvet were quite 'musty'. Bathrooms pretty grotty. But overall a fair price for a nice neighbourhood.
Séjour de 2 nuits en août 2022

8/10 – Bien

NICOLAS

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2022

8/10 – Bien

Kate

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing staff. Clean, bright room on fifth floor. Suggest using mattress protectors.
Séjour de 1 nuit en juillet 2022

10/10 – Excellent

Craig

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely staff, good location, close to Paddington Heathrow express.
Séjour de 1 nuit en juillet 2022

8/10 – Bien

Soyun

Séjour de 1 nuit en juillet 2022

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel
Good overall, facilities are rather small but staff is friendly.
Séjour de 1 nuit en juin 2022

8/10 – Bien

CAMILLA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay in an amazing location
The hostel is in a really nice area. Points for location! It has everything in a walking distance and underground stations super close that are super central to everywhere in the city. Staff is amazing! Super friendly, always happy to help with anything you need and always there as well. I was in 4-bedroom room and it was a bit small, but expected for the price and as it is a hostel. Totally fine. I've had a few roommates and they were all nice, so no problems at all with that. Kitchen is a nice area to hang out in and to get to know the other guests. Breakfast every morning is simple but affordable. Overall, I've had a great time in Astor Kensington Hostel. I would definitely recommend for adventurous travelers :)
Séjour de 9 nuits en juin 2022

2/10 – Terrible

Gurleen

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Extremely dirty would not recommend
Séjour de 1 nuit en mai 2022

10/10 – Excellent

Hap Yan Arthur

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Meet friendly people here
Séjour de 1 nuit en avril 2022

10/10 – Excellent

Jay Phillip

Voyage en groupe
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2022

6/10 – Acceptable

Anna

Points faibles : Confort de la chambre
Veldig harde senger og utrolig små bad.
Séjour de 2 nuits en février 2022

10/10 – Excellent

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved my stay. Paid extra to sleep few hours more as I worked a night shift. Staff amazing will do anything to make ur stay perfect 👍
Séjour de 1 nuit en octobre 2021

6/10 – Acceptable

Mark

Séjour de 2 nuits en mai 2021

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Points faibles : Confort de la chambre
Wifi solo en el primer y segundo piso
No fue una grata estadía, la señal de wifi solo llegaba hasta el segundo piso, y hay cinco pisos, inaceptable. Al momento de reclamar me dijeron que aveces se caía la señal, lo que no era así, sino que no había señal, por la noche se escuchan ruidos de goteras molestos, aunque no este lloviendo, las escaleras demasiado estrechas, cuesta demasiado subir con una maleta. Para calentar comida o agua o usar un cubierto, todo habia que pedirlo en recepción. La limpieza si es buena, y la ubicación también.
Séjour de 4 nuits en décembre 2020
Bec a répondu le 23 déc. 2020
Hi there, that you for leaving us a review, we appreciate your feedback. We do have wifi routers on all of the floors so that the wifi signal can be reached by every room. We have a very friendly team of receptionists working 24 hours a day so if you ever have any questions in terms of wifi or any other queries, we are always available to help! We also have varying dormitories on every floor of the hostel so if you would ever like to move to a different room we are more than happy to accommodate. Unfortunately the kitchen is closed at this stage because of the current government guidelines given coronavirus. We understand that this can be a little difficult sometimes but as mentioned previously, our receptionists are more than happy to help you if you need anything. Thank you for your review. Love Astor Kensington Family