Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 96 avis sur 123." "
10 – Excellent
96
Note de 8 – Bien, d’après 19 avis sur 123." "
8 – Bien
19
Note de 6 – Acceptable, d’après 5 avis sur 123." "
6 – Acceptable
5
Note de 4 – Médiocre, d’après 3 avis sur 123." "
4 – Médiocre
3
Note de 2 – Terrible, d’après 0 avis sur 123." "
2 – Terrible
0
9,8/10
Propreté
9,6/10
Service et personnel
9,0/10
Commodités
9,6/10
État et installations de l’hébergement
9,4/10
Écoresponsabilité
Avis
8/10 – Bien
Cam
Voyage de couple
14 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was immaculate. Wonderful room, nice croissant-and-coffee breakfast setting. The shower was a bit off-putting, with no curtains or door, and it was a bit bizarre that with such a huge hotel room, and plenty of space to put a piece of furniture, there was nowhere to sit but on one desk chair in the corner.
Cam
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Samuel
5 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Samuel
Séjour de 1 nuit en mai 2024
Genesia a répondu le 11 mai 2024
Dear Samuel, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope you enjoyed your stay with us and we hope to see you stay with us again. Warm regards, Genesia Duty Manager School Lane Hotel
8/10 – Bien
Atalay
Voyage de couple
4 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is in the Liverpool One and close to everything
Atalay
Séjour de 1 nuit en mai 2024
Genesia a répondu le 4 mai 2024
Dear Atalay, Thank you for taking the time to share your feedback! We're delighted to hear that you found our location in Liverpool One convenient for your needs. Being centrally located means our guests can easily explore all that the city has to offer, from shopping to dining and entertainment. We're glad you enjoyed the accessibility to everything nearby. We look forward to welcoming you back to School Lane Hotel for another enjoyable stay!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Atalay
2 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Atalay
Séjour de 1 nuit en mai 2024
Genesia a répondu le 4 mai 2024
Dear Atalay, Thank you for taking your time to leave us a review about your experience during your stay with us. We hope to see you back at School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
8/10 – Bien
Neil
Voyage en famille
30 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely accommodation, albeit with basic facilities.
Ideal for a stay in the city, convenient for the attractions , shopping etc
Breakfast of pastries and drinks was included which was a nice touch
Clean accommodation , courteous staff
Neil
Séjour de 2 nuits en mars 2024
Genesia a répondu le 30 avr. 2024
Dear Neil, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at School Lane Hotel. Providing comfortable and clean accommodation in a convenient location is our top priority, so we're glad to know that you found it ideal for exploring the city's attractions and shopping areas. Our complimentary breakfast of pastries and drinks aims to start your day on a delightful note, and we're pleased that you appreciated this touch. We'll be sure to pass along your kind words to our courteous staff. We hope to have the pleasure of welcoming you back again soon!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Jennie
Voyage de couple
24 avr. 2024
Points forts : État et installations de l’hébergement
A really lovely stay very clean room with all you could need very impressive shower
Staff were amazing
Felt very safe with security locked front door
Parking discount
The only downside was the room never warmed up as heating not on but other than that would recommend
Jennie
Séjour de 2 nuits en avril 2024
Genesia a répondu le 30 avr. 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a really lovely stay at School Lane Hotel and that you found your room to be clean and well-equipped with everything you needed, including an impressive shower. It's fantastic to hear that our staff provided amazing service and made you feel safe during your stay. We apologies for any inconvenience caused by the room not warming up due to the heating being off, and we appreciate your understanding. This has been escalated to our maintenance team and we appreciate you mentioning this. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back again soon for another enjoyable stay!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Rosa
Voyage de couple
24 avr. 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Second time we have stayed here, really enjoyed it. Very comfortable, smart and modern, good quality linen and a great shower. We look forward to returning,
Rosa
Séjour de 1 nuit en avril 2024
Genesia a répondu le 30 avr. 2024
Dear Rosa, Thank you for choosing to stay with us again at School Lane Hotel! We're delighted to hear that you enjoyed your second visit and found our accommodations to be comfortable, smart, and modern. Providing high-quality amenities, including top-notch linen and a great shower, is always our goal, so we're pleased that you appreciated these aspects of your stay. We can't wait to welcome you back for another wonderful experience in the future! Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
yue
Voyage d’affaires
23 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's the best hotel I have ever lived.
yue
Séjour de 1 nuit en avril 2024
Genesia a répondu le 30 avr. 2024
Dear Yue, Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that School Lane Hotel is the best hotel you've ever stayed in. Providing exceptional experiences for our guests is our top priority, and we're overjoyed that we could exceed your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for many more memorable stays in the future! Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Chi Kin
Voyage en famille avec de jeunes enfants
21 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good Location, very convenient. Nice Room, Bed is comfortable
Chi Kin
Séjour de 2 nuits en avril 2024
Fawad a répondu le 21 avr. 2024
Thank you for your comments. we will look you again and say you welcome.
10/10 – Excellent
JAMES
21 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Right in the middle of everything!!
JAMES
Séjour de 2 nuits en avril 2024
Fawad a répondu le 21 avr. 2024
Thanks for your review. we will look you again and welcome.
8/10 – Bien
Vivian
Voyage en groupe
20 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
property location close to all attractions.
Vivian
Séjour de 3 nuits en avril 2024
Fawad a répondu le 21 avr. 2024
Thanks for your review. we will look you again and welcome.
6/10 – Acceptable
Joanne
18 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
2nd time I’ve stayed here as the hotel is excellent great location lovely staff the rooms are brand new so everything works and it’s beautifully clean, so it’s understandably expensive but I was happy to pay as the 1st time I stayed it was so quiet unfortunately this time I was in a smaller room without a towel rail in the bathroom and the noise in the room kept me awake it was strange water running noises, I could hear the other guests as they came back to their rooms and the street outside sounded like the bins were being collected constantly
Due to the amazingly comfortable bed I still got some sleep but I am gutted that I will have to continue my search for a dependable quiet hotel in Liverpool
Joanne
Séjour de 1 nuit en avril 2024
Fawad a répondu le 21 avr. 2024
Thanks for your thought's share with us. we will look these issues for future every thing will be ok. we will look you again and welcome.
10/10 – Excellent
Anna
16 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
In the centre of Liverpool.
From the hotel you can walk to all the highlight.
Staf friendly and helpfull.
Anna
Séjour de 5 nuits en avril 2024
Fawad a répondu le 17 avr. 2024
Thank you so much for your good review. we will look you again and welcome to you.
10/10 – Excellent
Dave
Voyage en groupe
14 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome property, great location
Dave
Séjour de 1 nuit en mars 2024
Genesia a répondu le 15 avr. 2024
Dear Dave, Thank you for taking your time to leave us a review about you experience at School Lane Hotel. We're delighted to hear that you enjoyed your stay at School Lane Hotel and found our property to be awesome! Our central location is indeed one of our highlights, and we're thrilled that it added to your experience. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back on your next visit!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Rosa
Voyage de couple
2 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed our stay. Pleasant room, nice quality linen and shower. Friendly welcome.
Rosa
Séjour de 1 nuit en avril 2024
Genesia a répondu le 5 avr. 2024
Dear Rosa, Thank you for taking the time to share your experience at School Lane Hotel. We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found your room pleasant, with quality linen and a nice shower. Providing a friendly welcome is important to us, and we're delighted that you felt welcomed by our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
Shane
1 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location
Shane
Séjour de 2 nuits en mars 2024
Genesia a répondu le 2 avr. 2024
Dear Shane, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We're thrilled to hear that you appreciated our hotel's location. At School Lane Hotel, we strive to provide not only comfortable accommodations but also convenient access to nearby attractions and amenities. We hope you had a wonderful stay and look forward to welcoming you back in the future!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Dan
Voyage en groupe
24 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel right in the centre of Liverpool
Dan
Séjour de 1 nuit en mars 2024
Genesia a répondu le 5 avr. 2024
Dear Dan, Thank you for sharing your feedback about School Lane Hotel! We're delighted to hear that you had a great experience with us. Our central location in the heart of Liverpool is indeed one of our standout features, and we're glad it added to your enjoyment. Your kind words mean a lot to us, and we hope to welcome you back for another wonderful stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
Seerwan
Voyage de couple
23 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect only thing is u should mention use take deposit apart from tha everything was really good
Seerwan
Séjour de 1 nuit en mars 2024
Genesia a répondu le 5 avr. 2024
Dear Seerwan, Thank you for your generous review of your experience at School Lane Hotel. We're thrilled to hear that everything met your expectations and that you had a perfect stay. We apologize for any inconvenience regarding the 50.00 hold on arrival. Please know that we make every effort to communicate this policy clearly, including mentioning it on your booking confirmation and during pre-arrival calls. Your feedback is valuable to us, and we appreciate your understanding. We look forward to welcoming you back for another outstanding stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
jose
Voyage de couple
11 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo excelente, la atención del personal impecable
jose
Séjour de 2 nuits en mars 2024
Genesia a répondu le 5 avr. 2024
Dear Jose, Thank you for your wonderful review of School Lane Hotel! We're thrilled to hear that you had an excellent experience during your stay with us. Providing impeccable service is a top priority for our staff, and we're delighted that their attention to detail enhanced your visit. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
Sally
Voyage d’affaires
4 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff. Really friendly and helpful. Lovely room. Delicious coffee and pastries for breakfast.
Sally
Séjour de 1 nuit en mars 2024
Genesia a répondu le 5 avr. 2024
Dear Sally, Thank you for taking the time to share your experience at School Lane Hotel! We're thrilled to hear that you had a great stay with us. Providing friendly and helpful service is something we take pride in, and we're delighted that our staff made your visit memorable. We're also glad to know that you enjoyed your lovely room and found our breakfast offerings delicious. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
WaiKwan
Voyage de couple
1 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is clean with everything you need for a short trip. The staff are very friendly and welcoming.
WaiKwan
Séjour de 3 nuits en février 2024
Genesia a répondu le 5 avr. 2024
Dear WaiKwan,Thank you for sharing your experience at School Lane Hotel! We're delighted to hear that you found our facilities clean and well-equipped for your short trip. It's wonderful to know that our staff made you feel welcomed and provided friendly service throughout your stay. Your satisfaction is our utmost priority, and we appreciate your kind words. We look forward to hosting you again for another pleasant stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
paul
22 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendliness of staff and their helpfulness
paul
Séjour de 1 nuit en février 2024
Genesia a répondu le 5 avr. 2024
Dear Paul, Thank you for your review of School Lane Hotel! We're thrilled to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is a top priority for us, and we're delighted that our team made your experience memorable. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Warm regards, Genesia Duty Manager
10/10 – Excellent
Paola
21 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fabulous stay!!!
Paola
Séjour de 1 nuit en février 2024
10/10 – Excellent
Geraldine
Voyage en famille
11 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic stay
Staff were so friendly. The place was so clean and the rooms were so spacious. Right on the shop streets but so quiet.
Geraldine
Séjour de 2 nuits en février 2024
Genesia a répondu le 5 avr. 2024
Dear Geraldine, Thank you for sharing your wonderful experience at School Lane Hotel! We are thrilled to hear that you had a fantastic stay with us. Our team takes great pride in providing friendly service, and we are delighted that you found our staff accommodating. Maintaining cleanliness and spacious accommodations are top priorities for us, and we're glad to know that you appreciated it. Being located conveniently near the shop streets while offering a peaceful atmosphere is something we strive for, and we're pleased that it enhanced your overall experience. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
Claire
7 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Claire
Séjour de 1 nuit en février 2024
Genesia a répondu le 5 avr. 2024
Dear Claire, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
8/10 – Bien
Rob
2 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
High quality
Rob
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Susan
Voyage en famille
28 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel in city centre
Susan
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Joe
27 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great nights stay in the centre of Liverpool
Lovely hotel, everything was spotlessly clean. Great value.
Pastries and coffee were nice in the morning.
Reception staff were super friendly.
Highly recommend.
Joe
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Yvette
Voyage en famille
20 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Yvette
Séjour de 1 nuit en janvier 2024
Genesia a répondu le 23 janv. 2024
Dear Yvette, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Parminder
Voyage d’affaires
20 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very difficult to find, with kuggage diffixukt to walk to & from Car Park. more derails needed on thewebsite
Parminder
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Charles
19 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and comfy and cute
Charles
Séjour de 1 nuit en janvier 2024
Genesia a répondu le 23 janv. 2024
Dear Charles, Thank you for taking the time to share your feedback about your stay at School Lane Hotel. We're delighted to hear that you found your experience to be clean, comfy, and cute.Maintaining a clean and comfortable environment is a top priority for us, and we're pleased to know that we met your expectations in this regard. Additionally, we appreciate the mention of "cute," as we aim to create a welcoming and charming atmosphere for our guests.Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Mil
17 janv. 2024
Mil
Séjour de 1 nuit en janvier 2024
Genesia a répondu le 5 avr. 2024
Dear Mil, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
10/10 – Excellent
Mark
16 janv. 2024
Mark
Séjour de 1 nuit en janvier 2024
Genesia a répondu le 23 janv. 2024
Dear Mark, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
8/10 – Bien
Emmanuel
16 janv. 2024
Emmanuel
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Eiman
Voyage en famille
5 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Eiman
Séjour de 1 nuit en décembre 2023
Genesia a répondu le 23 janv. 2024
Dear Eiman, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Rich
Voyage en famille
4 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great city centre hotel
Lovely hotel in the city centre.
Everything felt fresh and clean. The room was quite small but it felt cosy. The bathroom was well fitted with a good sized shower. The staff were superb and really welcoming. The breakfast was spot on. This will be our hotel of choice in Liverpool from now on.
Rich
Séjour de 1 nuit en janvier 2024
Genesia a répondu le 23 janv. 2024
Dear Rich, Thank you for sharing your wonderful experience at School Lane Hotel! We're thrilled to hear that you found our city centre hotel to be a great choice and that everything felt fresh and clean during your stay.It's fantastic to know that, despite the room being on the smaller side, it felt cosy and comfortable to you. We aim to create a welcoming and pleasant atmosphere, and we're glad you felt at home. We're also pleased that you enjoyed the well-fitted bathroom with a good-sized shower – providing a refreshing experience is important to us.Your kind words about our superb and welcoming staff are truly appreciated. Guest satisfaction is our top priority, and it's rewarding to hear that our team's efforts made a positive impact on your stay.We're honored to be your hotel of choice in Liverpool, and we look forward to welcoming you back on your future visits. Warm regards, Genesia Duty Manager School Lane Hotel
8/10 – Bien
Elaine
Voyage de couple
3 janv. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Elaine
Séjour de 1 nuit en décembre 2023
Genesia a répondu le 23 janv. 2024
Dear Elaine, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Laura
2 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fab hotel, great location
Great hotel, good location. Lovely warm modern rooms. The coffee and fresh pastries in the morning is a nice extra touch. Would definitely stay here again
Laura
Séjour de 1 nuit en janvier 2024
Genesia a répondu le 23 janv. 2024
Dear Laura, Thank you for taking the time to share your positive experience at School Lane Hotel! We're thrilled to hear that you found our hotel to be fabulous with a great location.It's wonderful that you enjoyed our lovely, warm, and modern rooms. We strive to create a comfortable and inviting atmosphere, and it's rewarding to know that we succeeded in making your stay enjoyable.We're pleased that the complimentary coffee and fresh pastries added that extra touch to your mornings. We believe in providing those little delights to enhance our guests' experience, and we're glad you appreciated them.Thank you for your kind words, and we look forward to the opportunity to welcome you back for another stay in the future. Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
Stephen
22 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Why stay anywhere else when in Liverpool
Stayed for two nights in the heart of Liverpool. From check in to check out everything was perfect
Stephen
Séjour de 2 nuits en décembre 2023
Genesia a répondu le 23 janv. 2024
Dear Stephen, Thank you for your fantastic review! We're thrilled to hear that your two-night stay at School Lane Hotel was nothing short of perfect, from check-in to check-out.It's our goal to provide an exceptional experience for our guests, and we're delighted to know that we met your expectations. Your kind words are truly appreciated, and we're honored that you would choose to stay with us when in Liverpool.We hope to see you back in the future, Warm regards, Genesia Duty Manager School Lane Hotel
10/10 – Excellent
??
Voyage de couple
18 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dear Guest, Thank you very much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us in Liverpool.It's wonderful to know that our friendly and amiable staff made a difference in your visit. We take pride in maintaining clean, tidy, and sophisticated rooms with reliable security measures, ensuring a comfortable and secure environment for our guests. We're delighted that you found the towel-drying facility and the spacious bathtub to your liking, enhancing your stay.Our convenient proximity to Liverpool One for shopping is indeed a plus, and we're glad it added to the convenience of your trip.Your words truly mean a lot to us, and we're honored to be considered one of the best hotels you've stayed at. We're delighted that we could contribute to making your time in Liverpool a memorable one.It would be our pleasure to welcome you back for another exceptional stay whenever your travels bring you back to our city. Thank you for choosing School Lane hotel!Warm regards, Genesia Duty Manager
4/10 – Médiocre
Adrian
10 déc. 2023
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Adrian
Séjour de 1 nuit en décembre 2023
Genesia a répondu le 19 déc. 2023
Dear Adrian, Thank you for taking your time to leave us a review about your experience during your stay with us. We hope to see you back at School Lane hotel in the future. Warm regards,Genesia Duty Manager
8/10 – Bien
Toni, Hull
Voyage de couple
7 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is in an excellent location in the heart of the city within walking distance of all attractions, restaurants and shops. The rooms are quiet considering the location apart from those next to the lift, which are noisy.
Toni
Séjour de 2 nuits en novembre 2023
Genesia a répondu le 19 déc. 2023
Dear Toni, Thank you for sharing your feedback about our property! We're delighted that you found our hotel's location in the heart of the city to be excellent, providing convenient access to various attractions, restaurants, and shops within walking distance.We're pleased to hear that most of our rooms offer a quiet environment, despite being situated in such a bustling area. However, we apologize for the inconvenience caused by noise near rooms adjacent to the lift. Your comments are valuable to us, and we'll certainly take this into consideration to improve our guests' overall experience.]We hope to see you back at School Lane hotel in the future :)Warm regards, Genesia Duty Manager
10/10 – Excellent
Sarah
6 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sarah
Séjour de 1 nuit en décembre 2023
Genesia a répondu le 19 déc. 2023
Dear Sarah, Thank you for taking your time to leave us a review about your experience during your stay with us :)We hope to see you back at School Lane hotel in the future!Warm regards, Genesia Duty Manager
10/10 – Excellent
Darja
Voyage de couple
4 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great modern hotel in the heart of city centre with shops, cafes and restaurants at your doorstep. Highly recommend and look forward to returning soon
Darja
Séjour de 2 nuits en décembre 2023
Genesia a répondu le 19 déc. 2023
Dear Darja, Thank you for your fantastic review! We're thrilled that you had a great experience at our modern hotel located in the heart of the city center. It's fantastic to hear that our convenient location, surrounded by shops, cafes, and restaurants, added to the enjoyment of your stay.Your recommendation means a lot to us, and we're honored that you're considering returning soon. We'll be eagerly awaiting your next visit and we'll strive to make it even more enjoyable than your last. If there's anything specific you'd like during your next stay, please feel free to let us know. Thank you for choosing School Lane hotel, and we can't wait to welcome you back!Warm regards, Genesia Duty Manager
10/10 – Excellent
Angela
22 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Angela
Séjour de 2 nuits en novembre 2023
Genesia a répondu le 24 nov. 2023
Dear Angela, Thank you for taking your time to leave us a review about your experience during your stay with us!We hope to welcome you back at School Lane hotel in the future :)Warm regards, Genesia Duty Manager
10/10 – Excellent
Gillian
Voyage de couple
19 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was in a great location. We could walk everywhere and all the shops and restaurants were right there but it was very quiet. Property was very modern and clean. Very comfortable.
Gillian
Séjour de 2 nuits en novembre 2023
Genesia a répondu le 24 nov. 2023
Dear Gillian, Thank you for sharing your experience with us! We're thrilled to hear that our property's central location suited your needs perfectly, allowing you to explore the area conveniently while still enjoying a peaceful and quiet stay.We take pride in providing a modern, clean, and comfortable environment for our guests, and we're delighted that you found your accommodations to be just that.We hope to see you back at School Lane Hotel in the future :)Warm regards, Genesia Duty Manager
10/10 – Excellent
Voyageur vérifié
Voyage en famille, Voyage en groupe, Voyage d’affaires
18 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Love this place!
Always enjoy staying here. The location is great, the rooms are so big and clean and the staff are always eager to help. Special shout out to Kate for taking extra good care of me. I can't wait to come back!
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Genesia a répondu le 24 nov. 2023
Dear Guest, Thank you for your wonderful review and for choosing to stay with us again! We're thrilled to hear that you consistently enjoy your time at our property.Our team is dedicated to providing exceptional service, and we're delighted that Katie made your stay even more memorable with her outstanding care and attention. We'll be sure to pass along your kind words to her and the rest of our staff.Looking forward to your next stay with us :)Warm regards, Genesia Duty Manager
10/10 – Excellent
Blanca
12 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property with wonderful service in good location, located within Liverpool one area.
Blanca
Séjour de 2 nuits en novembre 2023
Genesia a répondu le 24 nov. 2023
Dear Blanca, Dear [Reviewer's Name],Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your stay at our property and that our service met your expectations.We take pride in our convenient location within the vibrant Liverpool One area, and we're delighted that it added value to your experience.We hope to see you back at School Lane hotel in the future :)Warm regards, Genesia Duty Manager
10/10 – Excellent
JULIE, Seal
Voyage en groupe
11 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spotless. Staff supper friendly. The hotel has everything you need. The room we had was spacious and new and clean. The provision of free coffee and pasties in the morning was just enough. So central a location. Perfect
JULIE
Séjour de 3 nuits en novembre 2023
Genesia a répondu le 12 nov. 2023
Dear Julie, Thank you for sharing your delightful feedback! We are delighted to hear that you found our hotel spotless, our staff super friendly, and the amenities just right for your stay. It's fantastic to know that the spacious and clean room met your expectations, and we're thrilled you appreciated the provision of free coffee and pastries in the morning.We take pride in our central location, and it's wonderful to hear that it added to the perfection of your stay. Your kind words motivate us to continue delivering excellent service.We hope to see you back at School Lane hotel in the future :)Warm regards, Genesia Duty Manager
10/10 – Excellent
Ángel
Voyage en groupe
9 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ángel
Séjour de 3 nuits en novembre 2023
Genesia a répondu le 12 nov. 2023
Dear Angel, Thank you for taking your time to leave us a review about your experience during your stay at School Lane hotel :)We hope to welcome you back in the future!Warm regards, Genesia Duty Manager