Title: Epic Apart Hotel - Seel Street - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6790246&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Epic Apart Hotel - Seel Street Apartment with kitchen, steps from Liverpool ONE ## Photo gallery for Epic Apart Hotel - Seel Street ![Premium bedding, memory foam beds, individually decorated - Epic Apart Hotel - Seel Street (Liverpool)](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/89e56163.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Epic Apart Hotel - Seel Street (Liverpool)](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/bf14f039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV - Epic Apart Hotel - Seel Street (Liverpool)](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/b90f8ca9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, memory foam beds, individually decorated - Epic Apart Hotel - Seel Street (Liverpool)](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/930d692c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Epic Apart Hotel - Seel Street (Liverpool)](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/7ddb7cb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies EPIC Apart Hotel - Seel Street sits in Liverpool's center, offering stylish accommodations within walking distance of Royal Albert Dock and the legendary Cavern Club. Guests stay connected with in-room WiFi while multilingual staff provide assistance throughout their stay. ## Reviews 8.4 Very good ## Popular amenities - Kitchen - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Two Bedroom Apartment, Sleeps 8 ![Full-size fridge, microwave, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/44af7981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment, Sleeps 8 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 807 sq ft - 2 bedrooms - City view - Sleeps 8 - 3 King Beds and 1 Double Sofa Bed ### View all photos for Three Bedroom Apartment - Sleeps 10 ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/1c6db7f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Apartment - Sleeps 10 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 3 bedrooms - 3 bedrooms - City view - Sleeps 10 - 2 Twin Beds, 3 King Beds and 1 Double Sofa Bed ### View all photos for EPIC Penthouse ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/89e56163.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### EPIC Penthouse ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 3 bedrooms - 3 bedrooms - City view - Sleeps 8 - 4 King Beds ### View all photos for Studio Apartment - Sleeps 2 ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/aff0d1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment - Sleeps 2 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Memory foam bed - Sleeps 2 - 1 King Bed ### View all photos for Studio Apartment - Sleeps 4 ![Full-size fridge, microwave, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/3e4c4e59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment - Sleeps 4 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Memory foam bed - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Two Bedroom Apartment - Sleeps 7 ![Flat-screen TV](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/dfe89b65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment - Sleeps 7 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 2 bedrooms - Sleeps 7 - 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Two Bedroom Apartment - Sleeps 10 ![Full-size fridge, microwave, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/3699ab6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment - Sleeps 10 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 2 bedrooms - City view - Sleeps 10 - 4 King Beds and 1 Double Sofa Bed ### View all photos for One Bedroom Apartment - Sleeps 5 ![Apartment 14 - One-bedroom](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/w3744h5614x0y2-01a3bdd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Sleeps 5 ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Separate bedroom - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Pink Dreams Apartment ![Pink Dreams Apartment](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/27d7c21c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pink Dreams Apartment ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-EPIC-Apart-Hotel-Seel-Street.h6790246.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-EPIC-Apart-Hotel-Seel-Street.h6790246.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40279%2C-2.98127&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GuIrmPfY608WX4drQL5fYTxORCA=) 25 - 27 Seel Street, Liverpool, England, L1 4AU #### What's nearby - Concert Square \- 1 min walk \- 0.2 km - Liverpool ONE \- 2 min walk \- 0.2 km - Cavern Club \- 9 min walk \- 0.8 km - Royal Albert Dock \- 10 min walk \- 0.9 km - Liverpool Empire Theatre \- 10 min walk \- 0.9 km #### Getting around - Liverpool Central Station - 5 min walk - John Lennon Airport (LPL) - 31 min drive #### Restaurants - ‪Soho - ‬2 min walk - ‪Clockworks - ‬2 min walk - ‪The Lime Kiln (Wetherspoon) - ‬1 min walk - ‪The Jacaranda - ‬2 min walk - ‪Baa Bar - ‬2 min walk ## About this property ### Epic Apart Hotel - Seel Street Apartment with kitchen, steps from Liverpool ONE Free WiFi in public areas and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Comforts include a memory foam bed and premium bedding, and also available are free WiFi and a rainfall shower. Housekeeping is available on request. Epic Apart Hotel - Seel Street offers 14 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking; discounts available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave ### Bedrooms - Memory foam mattress - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - Blackout drapes - Daily housekeeping - Iron/ironing board - Multilingual staff - Virtual front desk ### Location highlights - In the city center - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 14 units - 3 floors - Built in 2013 - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: GBP 25 ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation A virtual front desk provides assistance to guests For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for GBP 20.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: GBP 25 (subject to availability) - Crib (infant bed) fee: GBP 20.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as EPIC Apart EPIC Apart Hotel EPIC Apart Hotel Liverpool EPIC Apart Liverpool EPIC Apart Hotel Seel Street Liverpool EPIC Apart Hotel Seel Street EPIC Apart Seel Street Liverpool EPIC Apart Seel Street EPIC Apart Hotel Seel Street Epic Apartments Seel Liverpool EPIC Apartments Seel Street Liverpool EPIC Apartments Seel Street Aparthotel EPIC Apartments Seel Street Aparthotel Liverpool ## Frequently asked questions ### Is Epic Apart Hotel - Seel Street pet-friendly? ### What time is check-in at Epic Apart Hotel - Seel Street? ### What time is check-out at Epic Apart Hotel - Seel Street? ### Where is Epic Apart Hotel - Seel Street located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Epic Apart Hotel - Seel Street Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 7.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 245 8 - Good 121 6 - Okay 41 4 - Poor 31 2 - Terrible 28 ## Reviews ### 10/10 Excellent #### Cleo Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very spacious clean room with amazing decor ##### Cleo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Matthew Oct 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location was perfect. Price was great & the rooms were really nice. Definitely will look into going here again when I’m next in Liverpool ##### Matthew Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Janet Oct 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication What a brilliant sized appartment. Would definitely stsy here again ##### Janet Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rajesh May 14, 2025 Liked: Cleanliness, room comfort, communication #### Perfect Perfect place … good communication and location ##### Rajesh Stayed 1 night in May 2025 ### 10/10 Excellent #### Ricardo Sep 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice property. Well maintained and clean. Easy to walk to city centre with many options for shopping, dining and bars. ##### Ricardo Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Laura Jan 18, 2024 Liked: Amenities, property conditions & facilities, communication Great location. Lovely little space to relax after a busy day ##### Laura Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Lee Dec 16, 2023 Liked: Cleanliness, room comfort, communication #### No regrets booking this Great room, spacious and comfortable. Perfect location for me too. ##### Lee Stayed 1 night in Dec 2023 ### 8/10 Good #### Adrienne Jan 6, 2025 Liked: Cleanliness, room comfort, communication #### Good value Lovely clean and basic. Had everything we needed. Good value. Main bed comfortable. Sofa bed not as comfortable. ##### Adrienne Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Timothy Aug 30, 2023 Liked: Cleanliness, room comfort, communication #### Would stay for longer next time Great place, great location, clean and welcoming. A few small issues but didn't spoil the stay. ##### Timothy Stayed 1 night in Aug 2023 ### 6/10 Okay #### Terence Dec 1, 2024 Liked: Cleanliness Disliked: Communication #### Centrally located The location was perfect. The condition of the flat was ok. Lots of marks cracks etc. sofa bed in lounge wasn’t amazing. Didn’t have enough towels - 8 of us staying and only four towels. Had to contact them to bring more. Would stay again though ##### Terence Stayed 1 night in Nov 2024 ### 6/10 Okay #### Frederik May 18, 2025 Liked: Cleanliness Disliked: Communication #### Highs and lows. The flat was much nicer than expected. It was large with a nice sofa and TV. The shower was perfectly functional and bed was comfortable. Issue was the flat was rather hot, no air con, and given the location you don't want to open the windows. Other guests were also not too considerate of the need for others to sleep. Finally the communication is other the top. They email you daily if feels like, which just isn't needed. ##### Frederik Stayed 1 night in May 2025 ### 8/10 Good #### Mia Jan 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice apartment, clean and comfortable. Only downside is if your on the side of the main road it is quite noisy. ##### Mia Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Glynis Aug 27, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Communication was great, central to everything and someone was always on the end of the phone if help was required. Shops, places to eat and drink are really local. Room was very spacious especially as 7 of us were in the room. Would recommend and hopefully will be back :) Thank you! ##### Glynis Stayed 2 nights in Aug 2023 ### 6/10 Okay #### kwan yi Sep 18, 2023 Disliked: Cleanliness, room comfort Bed and pillows are too soft and dirty. Basically well equipped but furniture are old. Rooms are not so clean. Nice location, so much restaurants and shops nearby. Staffs are very nice. ##### kwan yi Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Leslie Dec 18, 2023 Liked: Cleanliness, room comfort, communication #### Very helpful and friendly staff I was staying for a long weekend to visit family and go to a game at my rugby club on The Wirral. I had booked into the Seel St apart/hotel but actually stayed in the Duke St location. Very helpful and friendly staff in the office at check-in and check-out. Was able to have a parcel delivered prior to my arrival. Only good things to say about my experience and look forward to staying with EPIC again on my next visit in the new year. Thanks EPIC team! ##### Leslie Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Verified traveller Dec 15, 2023 Liked: Room comfort, communication #### Not bad! Good for the price, great little kitchen area. The room was freezing sadly, the heating did not work at all. Looked clean on the surface but lots of bits missed. Bed was really comfy, but not enough pillows. ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### Ciara Oct 17, 2023 Liked: Cleanliness, room comfort, communication #### 3 night stay in 1 bedroom apartment Great location, staff pleasant to deal with over phone and WhatsApp. Easy to checkin and check out. Stayed in 1 bed apartments sleeps 5, would’ve needed more towels for 5 ppl only provided two bath towels and two hand towels. Only provided one toilet roll for two bathrooms so had to buy more. Was no hairdryer in room but they provided one on day 2 after asking for a second time for one. Walls could’ve been doing with repainting and some of the carpet was ripped in bedroom but overall very clean and great place to stay. Perfect for groups. ##### Ciara Stayed 3 nights in Oct 2023 ### 6/10 Okay #### Verified traveller Aug 24, 2023 Liked: Room comfort, communication #### Ok Hotel is in a great location there is no staff at reception everything is done via phone or social media the staff were really helpful I had to call them a few times very friendly the booking in system can be a bit confusing as they send you a code for the door then a code for your lockbox outside your room that has the key fob in for your room a few people arriving at the hotel were a bit confused as to how it worked we worked it out in the end The bathrooms were big and the beds were really comfortable the kitchen area was cosy and relaxing the hotel itself is great it’s just the decor, fixtures and fittings that let it down a touch of paint and a few minor repairs it would be an amazing hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/CB53D39A02B345DEE4B0FE35BC77DEA11AF1AE771692882741611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33892FB97199A916489AA84C1317CA8B06F3A8DD1692882736703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/116D506EDDE78D6E292042F9A16B9D1252CA2AF81692882737078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11162CA141B6BAC7A01EBF1B8522B41921E157C91692882741189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Julie Nov 1, 2024 Liked: Cleanliness, communication The accommodation is fine but I find it really odd that kitchens are fitted out well yet hardly any basics to use them are provided. I ended up having to buy disposable baking trays and this wasnt the first time !! We expected some noise due to the location and weve stayed there before but sound proofing was nowhere near as good as it has been when weve stayed in other apartments.....the poor person sleeping on the.sofa bed had to keep the tv on ! Cleanliness was at a good standard as it always is but there were mouldy teabags in one of the canisters which isnt great......would also be good if a wash up sponge or even a pack of cleaning wipes were provided. For the sake of a few pence it would mean less work for the cleaners. ##### Julie Stayed 4 nights in Oct 2024 ### 8/10 Good #### Marie Dec 4, 2023 Liked: Communication Disliked: Cleanliness, room comfort #### Not a good start but the staff was serviceminded We had booked a “super lux studio” for 2 adults and 2 children. Alarm bells went off when we came to the building since the place was quite worn down. We were really disappointed when we got in the apartment. It was freezing cold, the windows would not shut, the walls and carpet was stained, it smelled terrible and there was not kitchen utilities for a family of four. The walls were paper thin and parties going on all over. We called the receptionist and he came over quit quickly. He was really serviceminded and took us to their buildings in Duke Street to view other rooms. These rooms were of a much higher standard, but was actually what we expected from the price we paid. It was not ideal having to move a family on a Friday night after traveling the whole day, and they shouldn’t have put us in the apartment in Seel Street in the beginning, but we are still happy with the solution they came up with, and the receptionist was serviceminded and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/1A21CB8458C5F4EA973D9C9A328667FA851806A01701693589736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/154C8EE041BD34A128F14169CFFD6509325D2B0D1701693590739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6B45A1A5A2595F238D2232EF879987E3BC899BEA1701693590220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/065BCAA39BC38D597A72946BBB2F9CEBD627F3DB1701693590193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marie Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Graham Nov 19, 2024 Liked: Cleanliness, room comfort #### Rough start ends relatively well. I was unaware of a 50% holding deposit so had to pay before I arrived. 1hr after this was paid I then had an attempt to take the full amount for the 2 nights stay. I challenged the EPIC team, as when I booked the property via Hotels.com I stated pay at hotel. I was told by the EPIC team, that they have no one at the sitw so the money has to be taken before arrival. Again, I was not very happy with this, bit I had to pay. The EPIC team advised that I should raise this with hotels.com directly so that hotels.com are able to remove or adjust the option of Pay at Property. The apartment it self was very nice, clean, a good size, comfortable bed and apprecited the free tea, coffee and milk.location wise, excellent, but be aware if you stay at the weekend, it is rather noisey outside till around 2am due to the local bars and clubs on the street. The door code to the apartments was changed yesterday, but I was not advised of this by the EPIC team. My friend, was standing outside for over 1hr in the cold as they had come back to the apartment to collect a coat and had to wait for someone to leave the property so they were able enter. EPIC team need tonupdate pwople if the code to the main door is changed via message/email on the day. I would stay here again, especially now I understansd the process, as the apartmwnt was very nice and at very good price. ##### Graham Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Marie Jan 26, 2024 Liked: Cleanliness Disliked: Communication #### A basic stay I booked 5 rooms for a hen party including the penthouse. We appreciated a couple of free upgrades and a complementary late check out on the penthouse. The space was massive in all the rooms and had everything you could need. The location is great too. However we did have a few issues. The self check in codes arrived an hour late and only after my friends had visited the office at the sister hotel. The penthouse was very cold and the heating system didn't seem very effective, it also needs a lick of paint in some areas like the ceilings or cleaning the old tape off the windows. Living rooms dont have curtains and one of them had a flood light outside, so the person in the sofa bed couldnt sleep - the team changed the room on request though. Not sure how this would be handled if it was busier in season. Even though i'd been given complementary late check out, the team called multiple times and housekeeping came knocking at 11am. I was asked to pay for overstaying, although this was quickly settled once i sent evidence of correspondence. The late check out requested a payment for some of the rooms even though this had been paid in advance. Overall, it was fairly good and issues raised were dealt with quickly, but not worth the money paid. ##### Marie Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Margaret Sep 29, 2025 Liked: Amenities Great week end lovey place ##### Margaret Stayed 2 nights in Sep 2025 ### 8/10 Good #### Margo Sep 6, 2025 Liked: Cleanliness, property conditions & facilities, communication The air conditioning did not work and no windows at all place is lovely and a bit loud outside lots of clubs and pubs ! Perfect location! ##### Margo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michelle Oct 13, 2025 Liked: Cleanliness, communication Good place but needs some TLC sliding door in bedroom did not lock or shut so did not feel very safe, only 1 key card for 9 people to enter room 😞 freezer was full of ice could not use it plus drawers were broken, apartment needs re decorating and good clean up on the up side it was in a good position to walk to everywhere ##### Michelle Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [Titanic Hotel Liverpool](https://www.expedia.ca/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hope Street Hotel](https://www.expedia.ca/Liverpool-Hotels-Hope-Street-Hotel.h1000281.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)