Piscine extérieure, chaises longues

Jam Hotel Lisbon – Avis

3 out of 5
Jam Hotel Lisbon
80 Avenida 24 de Julho, Lisbon

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 151 avis sur 203." "
Note de 8 – Bien, d’après 40 avis sur 203." "
Note de 6 – Acceptable, d’après 5 avis sur 203." "
Note de 4 – Médiocre, d’après 4 avis sur 203." "
Note de 2 – Terrible, d’après 3 avis sur 203." "

9,8/10

Propreté

9,6/10

Service et personnel

9,2/10

Commodités

9,6/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

NICOLAS

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 4 nuits en avril 2024
The JAM Team a répondu le 4 mai 2024
Dear Nicolas,Thank you for such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Christophe

Séjour de 3 nuits en avril 2024
The JAM Team a répondu le 14 mai 2024
Dear Christophe,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The JAM Team

8/10 – Bien

Amokrane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très propre et proche de centre ville 👌
Séjour de 3 nuits en février 2024
The JAM Team a répondu le 3 mars 2024
Cher hôte,Merci d'avoir partagé votre satisfaction avec nous.C'est un réel plaisir pour nous d'apprendre que vous avez apprécié votre séjour parmi nous, la position centrale ainsi que la propreté de notre hôtel.Au plaisir de vous accueillir à nouveau,The JAM Team

6/10 – Acceptable

Julie BEN

Voyage en famille, Voyage en groupe
Points faibles : Service et personnel
Personnel au bar et au service et de manière général incompétent et très peu serviable
Séjour de 3 nuits en décembre 2023
The JAM Team a répondu le 5 janv. 2024
Chère Julie,Nous sommes navrés d'apprendre que votre expérience n'ait pas été à la hauteur de vos attentes. Sachez que la satisfaction de nos clients est une priorité et nous prenons vos remarques très au sérieux. Un suivi sera fait.Nous espérons regagner votre confiance et vous souhaitons une bonne année !Bien à vous,The JAM Team

10/10 – Excellent

Thomas Henri, Gérard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Un style type industriel pas commun mais qui a plu à toute la famille. Dommage qu'à cette période de nombreuses grues venaient gâcher la vue sur le TAGE.
Séjour de 5 nuits en décembre 2023
The JAM Team a répondu le 5 janv. 2024
Cher Thomas Henri,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis d'apprendre que le style industriel de notre hôtel a séduit toute votre famille. C'est vrai que notre design, que nous avons souhaité à la fois simple et industriel, est souvent apprécié par nos visiteurs.Nous comprenons que la vue sur le Tage ait pu être momentanément altérée par la présence de grues dans le paysage. Bien que ces éléments extérieurs soient indépendants de notre volonté, nous sommes constamment à la recherche de solutions pour offrir la meilleure expérience visuelle à nos clients.Au plaisir de vous revoir prochainement chez nous,The JAM Team

10/10 – Excellent

Federico, Menton

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
The JAM Team a répondu le 29 déc. 2023
Obrigado 3

10/10 – Excellent

Fabien

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel parfaitement situé à quelques mètres d’une station de train, propre et accueillant. Chambres refaites tous les jours. Bien insonorisé car nombreuses discothèques proches.
Séjour de 6 nuits en octobre 2023
The JAM Team a répondu le 5 nov. 2023
Cher Fabien,Merci pour ce charmant commentaire !Nous sommes ravis de savoir que vous avez apprécié notre emplacement proche de la station de train, ainsi que la propreté et l'accueil de notre établissement. Il est important pour nous de fournir un service de qualité à nos clients et nous sommes heureux que vous ayez trouvé votre chambre bien insonorisée.Au plaisir de vous accueillir à nouveau,The JAM Team

8/10 – Bien

Marie-Claude

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
The JAM Team a répondu le 5 nov. 2023
Obrigado 3

10/10 – Excellent

Christophe

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour parfait !
Séjour de 3 nuits en octobre 2023
The JAM Team a répondu le 2 nov. 2023
Cher Christophe,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons vous recevoir à nouveau très prochainement. Cordialement,The JAM Team

10/10 – Excellent

Charline

Séjour de 1 nuit en octobre 2023
The JAM Team a répondu le 5 nov. 2023
Obrigado 3

6/10 – Acceptable

Brigitte

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Hotel sympa mais manquant de confort, sans chaise ou fauteuil dans la chambre. Bar agreable, mais la piscine n en est pas une. Par contre, le personnel est absolument adorable, prévenant, gentil, toujours prêt à rendre service.
Séjour de 3 nuits en septembre 2023
Manager a répondu le 2 oct. 2023
Chère Brigitte,Merci pour votre commentaire.Nous sommes ravis de lire que vous avez apprécié l'amabilité et le dévouement de notre équipe.Cependant, nous avons pris note de vos commentaires et tenons à préciser que notre hôtel est conçu dans un style industriel et minimaliste, ce qui peut expliquer la simplicité de l'aménagement. De plus, nous regrettons que la piscine n'ait pas été à la hauteur de vos attentes et ajoutons qu'il s'agit plutôt d'une piscine de détente.Merci d'avoir mis en avant la propreté de votre chambre.Nous espérons vous revoir parmi nous très bientôt.Bien cordialement,

10/10 – Excellent

william

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel à la décoration soignée et aux services irréprochables
Séjour de 5 nuits en août 2023

10/10 – Excellent

Jerome

Séjour de 3 nuits en août 2023

10/10 – Excellent

Kevin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Design und Lage sind spitze
Séjour de 4 nuits en mai 2024
The JAM Team a répondu le 24 mai 2024
Sehr geehrter Kevin,danke für den positiven Erfahrungsbericht zu unserem Hotel.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!The JAM Team

10/10 – Excellent

Jacques-Olivier, Hampstead

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great look, friendly staff. Very central
Séjour de 1 nuit en mai 2024
The JAM Team a répondu le 24 mai 2024
Dear Jacques,Thank you for such a great review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Frederic

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great location and superb hotel
Séjour de 2 nuits en mai 2024
The JAM Team a répondu le 23 mai 2024
Dear Frédéric,Thank you for such a great review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Burak

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
The JAM Team a répondu le 23 mai 2024
Dear Burak,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Sidarth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
The JAM Team a répondu le 23 mai 2024
Estimado(a) hóspede, estamos gratos pela sua avaliação.É ótimo saber da sua satisfação, sendo muito importante para a nossa equipa ver que valorizou o atendimento e serviço de limpeza.Fazemos votos de que regresse em breve.Cordialmente,The JAM Team

10/10 – Excellent

Lana

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had an amazing stay here, the dipping pool was a nice bonus. Very close to everything and public transportation
Séjour de 2 nuits en mai 2024
The JAM Team a répondu le 20 mai 2024
Dear Lana, Thank you very much for your kind review.We are thrilled to hear that the rooftop dipping pool added a special touch to your stay and that our convenient location provided easy access to nearby attractions and public transportation. The team at Jam Hotel Lisbon takes great pride in maintaining high standards of cleanliness and service, so your commendation of our room amenities and the overall condition of our hotel is greatly appreciated.It is our aim to offer a unique experience, and we're glad that our efforts resonated with you. We're also pleased you found our staff to be welcoming and helpful throughout your visit.It would be a pleasure to welcome you back. Best wishes,The JAM Team

10/10 – Excellent

Karen

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really liked the style and how it was decorated.
Séjour de 1 nuit en mai 2024
The JAM Team a répondu le 15 mai 2024
It warms us to know that the distinctive style and decor of Jam Hotel Lisbon resonated so well with you. Our team takes great pride in maintaining the highest standards of cleanliness and we're delighted that this was reflected during your stay. The comfort and satisfaction of our guests are our top priorities, and we're glad that our room amenities met your expectations.Your commendation of the service provided by our dedicated staff is greatly appreciated. They strive to offer a friendly and helpful atmosphere that makes our guests feel at home.It would be a pleasure to welcome you back. Best wishes,The JAM Team

10/10 – Excellent

Tobias

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
The JAM Team a répondu le 15 mai 2024
Dear Tobias,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Lana

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this property! Great accommodations and friendly, helpful staff.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Newly renovated, designed by a famous designer Very eclectic. Roof top pool, bar, and lounge area was a hit.
Séjour de 1 nuit en mai 2024
The JAM Team a répondu le 13 mai 2024
Dear Paul,Thank you for such a great review.It is heartening to learn that our newly renovated design and the rooftop pool, bar, and lounge area left a positive impression on you. Our commitment to providing exceptional service is reflected in your appreciation for our room cleanliness and overall hotel condition.We note your mention of the room amenities. While our rooms are not equipped with TVs and minibars to maintain the industrial simplicity of our design and encourage guests to connect with each other and the vibrant city around us, we are always looking for ways to enhance our guest experience.Your kind words regarding our staff's friendliness and the hotel's unique design are truly encouraging. At Jam Hotel Lisbon, we strive to create a welcoming and memorable atmosphere for our guests.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Micha de

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel with great staff!
Séjour de 2 nuits en mai 2024
The JAM Team a répondu le 7 mai 2024
Dear Micha, Thank you very much for your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,The JAM Team

10/10 – Excellent

Brian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was a little off the beaten path but the staff and hotel made up for it. Everyone was super friendly and accommodating and the food was excellent. The rooftop bar had a laid-back atmosphere but the staff and bartenders were excellent. We had a single room that was great but would think that rooms with the bunk beds would be a little crowded. We will definitely go back!
Séjour de 2 nuits en avril 2024
The JAM Team a répondu le 4 mai 2024
Dear Brian, Thank you for taking the time to review your stay.We are delighted to hear that our staff's friendliness and the quality of our food made a positive impact on your visit. It's wonderful to know that the unique atmosphere of our rooftop bar contributed to a relaxing and enjoyable experience.While our location is a bit secluded, we take pride in being a tranquil oasis away from the hustle and bustle, and are glad that this aspect did not detract from your overall satisfaction. We also appreciate your feedback regarding the room accommodations, especially for those with bunk beds. Our design is intended to optimize space while ensuring comfort, and we recognize that preferences may vary.Rest assured, every team member at Jam Hotel Lisbon is committed to providing a welcoming and comfortable environment for all our guests. We hope that our super-fast Wi-Fi, clean and comfortable rooms, and stunning rooftop pool views left you with fond memories. We look forward to the opportunity to serve you again.We are looking forward to welcoming you again. All the best!The JAM Team

10/10 – Excellent

Douglas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about it was creative and unique! The functional and creative room, the decor throughout. Loved it all! Breakfast was excellent. Staff was fun and friendly. We enjoyed our stay. The area around it was industrial.
Séjour de 1 nuit en avril 2024
The JAM Team a répondu le 30 avr. 2024
Dear Douglas, Thank you for taking the time to review your stay.Your kind words about our functional and creative rooms, as well as the thoughtful decor throughout the hotel, truly resonate with us. It's delightful to know that the uniqueness of our establishment contributed to making your stay memorable.While the surrounding industrial area may contrast with the hotel's vibe, we find that it adds a distinct character to our location, providing a unique backdrop that many of our guests appreciate. However, we understand that it might not be everyone's preference, and we hope it did not detract significantly from your overall experience.We're also pleased that you enjoyed the breakfast offerings and found our staff fun and friendly. Our team at Jam Hotel Lisbon takes great pride in delivering exceptional service and ensuring that every guest feels welcomed and valued.Thank you once again for choosing us and for your fantastic feedback. We look forward to the opportunity to host you again for another inspiring stay.We are looking forward to welcoming you again. All the best!The JAM Team

10/10 – Excellent

Luca, Calgary

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very chic yet industrial design hotel. Nice to walk around with a few great pockets for restaurants. The rooftop bar is nice, although the pool area is not large and can be claustrophobic if the hotel is busy.
Séjour de 2 nuits en avril 2024
The JAM Team a répondu le 26 avr. 2024
Dear Luca, Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed the chic industrial design of our hotel and found our location convenient for exploring the nearby dining options.While our rooftop bar is indeed a highlight for many guests, offering spectacular views of the city, we regret to hear that the pool area did not meet your expectations in terms of size. Our aim is to provide a relaxing atmosphere, and we take note of your feedback for future improvements.The cleanliness of our rooms and the condition of the hotel are aspects we take great pride in, and your acknowledgement of these details is highly rewarding for our team. We are also glad that our services contributed positively to your experience.We are looking forward to welcoming you again. All the best!The JAM Team

8/10 – Bien

anna

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
The JAM Team a répondu le 26 avr. 2024
Dear Anna, Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back. Best wishes,The JAM Team

10/10 – Excellent

Alan Gomez

Séjour de 3 nuits en avril 2024
The JAM Team a répondu le 24 avr. 2024
Dear Alan,Thank you for such a great review.It's great to hear that you had an enjoyable stay.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Ruben

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel and the staff are beautiful nice place and locations
Séjour de 2 nuits en mars 2024
The JAM Team a répondu le 17 avr. 2024
Dear Ruben,Thank you for such a great review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back.Kind regards,The JAM Team

10/10 – Excellent

Najmeh

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love love the rooftop pool. It was perfect for April, but did make me think it may be stuffy in the height of summer. Location was perfect for us. Family room is way bigger than it looks. Just a nice vibe.
Séjour de 4 nuits en avril 2024
The JAM Team a répondu le 17 avr. 2024
Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.It brings us immense pleasure to learn that our rooftop pool served as an ideal retreat during your April visit, and we trust it provided a refreshing escape from the city's bustle.While we understand your concern about potential stuffiness during the peak summer months, please rest assured that our pool area is designed to offer a comfortable and enjoyable ambiance for our guests year-round. Our attentive staff is always on hand to ensure your utmost comfort.Your commendation of our prime location and the spaciousness of our family room is greatly appreciated. At Jam Hotel Lisbon, we aim to create a welcoming and vibrant atmosphere, and it's rewarding to know we've succeeded in this regard. We're also delighted that our commitment to cleanliness, overall hotel condition, and the quality of our amenities met your standards of excellence.Our team is honored by your kind words regarding the service provided; ensuring our guests feel assisted and at ease is our top priority. Once again, thank you for choosing Jam Hotel Lisbon, and we look forward to the pleasure of welcoming you back in the not-too-distant future.We look forward to seeing you again in the future. Best wishes,The JAM Team

10/10 – Excellent

kelvin

Points forts : Propreté, état et installations de l’hébergement
Nice trendy hotel centrally located
Séjour de 1 nuit en avril 2024
The JAM Team a répondu le 17 avr. 2024
Dear Kelvin,Thank you for positively reviewing your time at our hotel.We are delighted to hear that you appreciated the pristine condition of our rooms and the overall state of our hotel. It is our continuous endeavor to provide a stylish and comfortable environment for all our guests. We take great pride in the positive remarks on our central location, which offers convenience and a wonderful experience for those exploring our beautiful city. Thank you once again for choosing Jam Hotel Lisbon, and we look forward to the pleasure of welcoming you back in the future.The JAM Team

10/10 – Excellent

Tolga

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
You have to experience this well thought, processed in details, industrial architecture. Speaker system in rooms is a nice touch. The design of the rooms are top-notch. Front desk staff is very helpful. The rooftop is a hidden gem. The only small downside might be bar staff is a bit unexperienced. Since it is not a party bar, can be acceptable. Make sure to try Number two club 50m away. 10/10 hotel for sure..
Séjour de 2 nuits en avril 2024
The JAM Team a répondu le 17 avr. 2024
Dear Tolga, Thank you for sharing your feedback following your recent stay.Your appreciation of our industrial architecture and attention to detail is genuinely valued. It's delightful to know our in-room speaker system contributed positively to your experience. We take pride in the unique design of our rooms and are glad you found them to be exceptional.While we are pleased to hear that our front desk staff provided helpful service, we regret that our bar team did not meet your expectations. We are committed to continuous improvement and training for all our team members to ensure a consistently high standard of service. Your feedback is instrumental in guiding these efforts.Our rooftop is indeed one of Jam Hotel Lisbon’s jewels, offering breathtaking views of the city, and we are elated you found it to be a hidden gem. The nearby Number two club is an excellent recommendation for our guests looking for local entertainment, and we appreciate you bringing it to the attention of future visitors. Thank you for recognizing the overall excellence of our hotel, and please know that your satisfaction is our top priority.We hope to welcome you back on future occasions.Best wishes,The JAM Team

10/10 – Excellent

Lalcrishna

Points forts : État et installations de l’hébergement
Everything ok Only no tv entertainment
Séjour de 4 nuits en avril 2024
The JAM Team a répondu le 15 avr. 2024
Dear Guest, Thanks for sharing the impressions of your stay with us.We're thrilled to hear that you found our hotel to be in perfect condition. It's a point of pride for us that our guests enjoy our unique design and the dedication we put into maintaining our facilities.We do understand that the lack of in-room TV entertainment was a downside for you. Our choice to not include TVs in the rooms is part of our hotel's design concept, which focuses on encouraging guests to disconnect and fully immerse themselves in the vibrant Lisbon culture and the communal spaces we offer, such as our rooftop pool and bar with stunning city views.Nevertheless, we appreciate your feedback as it helps us to consider our guests' needs for future improvements.We look forward to welcoming you back on a future trip.Best regards,The JAM Team

8/10 – Bien

Neptune Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cool and quite a unique property with its own charm. But no refrigerator, TV and the worst, most uncomfortable weird chair I’ve ever seen. I think it was made for oompa loompas. Other than those, fantastic hotel.
Séjour de 4 nuits en mars 2024
The JAM Team a répondu le 10 avr. 2024
Dear Neptune,Thanks for sharing your point of view.We are delighted to hear that you appreciated the unique charm of our property and were pleased with the cleanliness and service provided. We understand that certain amenities such as a refrigerator and TV were missed, and we apologize for any inconvenience this may have caused. Our hotel embraces a design concept focused on simplicity and environmental consciousness, which is why some traditional elements are absent from our rooms. We also regret to hear that the chair in your room did not meet your comfort expectations and will look into this matter. Rest assured, we continually strive to offer an exceptional experience and your comments are valuable to us in maintaining and improving our standards.We would love to have you return in the future. Kindest regards,The JAM Team

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was the coolest hotel I have ever stayed at. The room small the amenities were great. Wish we had another night there!
Séjour de 1 nuit en avril 2024
The JAM Team a répondu le 9 avr. 2024
Dear Amy,We really appreciate your feedback.We're thrilled to hear that our hotel stood out as the coolest you've ever stayed at. Our team takes great pride in providing exceptional amenities and ensuring that each guest has a memorable experience.Your feedback about the room size is noted; we aim to provide a cozy and warm environment for our guests to relax in. While the rooms are designed to be space-efficient, we understand that preferences on space can vary.It's wonderful to know that the overall service and hotel condition met your expectations and that you wished for an additional night with us.We hope to welcome you back. Best wishes,The JAM Team

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
The JAM Team a répondu le 9 avr. 2024
Dear Elizabeth, thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next stay.Best wishes,The JAM Team

10/10 – Excellent

tyrone

Voyage en groupe
Points forts : Commodités, état et installations de l’hébergement
Very different type of hotel but was peaceful
Séjour de 4 nuits en mars 2024
The JAM Team a répondu le 9 avr. 2024
Dear Tyrone,Thank you very much for this kind review.We are thrilled to hear that you found peace and tranquility during your stay with us. Our team takes great pride in the unique design and amenities that we offer, and we're glad that these aspects contributed to making your stay enjoyable.It's always encouraging to receive such wonderful feedback about the condition of the hotel and the quality of our room amenities. We strive to provide a comfortable and distinctive environment that stands out to our guests.We look forward to seeing you on your next visit.Kind regards,The JAM Team

10/10 – Excellent

Alejandra

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the atmosphere and the employees very kind , the rooms are spacious and comfortable, perfect for families with kids
Séjour de 2 nuits en avril 2024
The JAM Team a répondu le 9 avr. 2024
Dear Alejandra,Thank you very much for this kind review of your stay.It warms our hearts to hear that the atmosphere at Jam Hotel Lisbon resonated so well with you and that you found our team's kindness to be noteworthy. Your commendation on our spacious and comfortable rooms is greatly appreciated, and we are thrilled to learn that they were a perfect match for your family needs. We take great pride in being a family-friendly hotel, and your acknowledgment of this aspect encourages us to continue providing exceptional service to all our guests, including the little ones.We hope to see you again. Kind regards,The JAM Team

10/10 – Excellent

Lana

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful staff! The front desk staff were super helpful with providing directions and offering suggestions for “ must see” locations/attractions. The hotel decor is unique and interesting and the rooftop bar and deck area is awesome! We had a great stay and will definitely book again if we are lucky enough to get back to Lisbon!!
Séjour de 2 nuits en mars 2024
The JAM Team a répondu le 9 avr. 2024
Dear Lana,Thank you for sharing your opinion after your recent stay.It's heartwarming to hear that our front desk team was able to assist you effectively and enhance your visit with their recommendations. Our unique decor is indeed a point of pride, and we're delighted it resonated with you. The rooftop bar and deck area is one of our standout features, offering breathtaking views and a perfect spot to unwind, so it's fantastic to know that it was a highlight of your stay. Your satisfaction and eagerness to return are the best compliments we could receive, and we eagerly await the opportunity to welcome you back.It would be a pleasure to welcome you back. Best wishes,The JAM Team

4/10 – Médiocre

Harold

Fooled by glossy photo of roof top bar on a sunny day. This place is in a bad area. Attempt at “industrial chic” falls flat. Breakfast is overpriced. Not even a TV in the room. No chance I stay here again.
Séjour de 1 nuit en avril 2024
The JAM Team a répondu le 8 avr. 2024
Dear Harold,Thank you for this review about your recent stay.While we are pleased to hear that you took note of our rooftop bar, we regret to hear that other aspects of your stay did not meet your expectations. Our design concept is indeed unique and may not be to everyone's taste, but we take pride in our industrial chic aesthetic. We apologize if the area did not align with your preferences, however, many find its proximity to the city center and local transport quite convenient. Concerning the breakfast, we strive to provide a quality experience with a variety of options to start the day right. We understand that not having a TV in the room was a point of disappointment; our hotel takes a modern approach focused on social spaces and unique experiences.We hope you will consider staying with us again in the future. Best regards,The JAM Team

10/10 – Excellent

Alejandro

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
The JAM Team a répondu le 4 avr. 2024
Dear Alejandro,Thank you for this positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to have the pleasure of welcoming you back. With kind regards,The JAM Team

10/10 – Excellent

Diana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
The JAM Team a répondu le 1 avr. 2024
Cara Diana, agradecemos o seu gentil comentário.Prezamos muito ter merecido a sua preferência e apraz-nos saber que fomos ao encontro de todas as suas expetativas.Esperamos voltar a recebê-la no nosso hotel brevemente. Atenciosamente,The JAM Team

10/10 – Excellent

Petar

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great and trendy hotel. It was super clean and quiet. Comfortable beds and very interesting rooms. Kids loved the small outdoor pool on the roof.
Séjour de 3 nuits en mars 2024
The JAM Team a répondu le 28 mars 2024
Dear Petar.We thank you for taking the time to provide us with your feedback.We are thrilled to hear that our dedication to cleanliness and quiet ambience contributed to the comfort of your stay. It is wonderful to know that the design of our rooms caught your interest and that your children had a memorable time enjoying our rooftop pool. The team at Jam Hotel Lisbon takes great pride in offering a friendly and helpful service, and we appreciate your recognition of our efforts.Your positive remarks about the bed quality and room amenities are especially encouraging, as we strive to provide a restful and well-appointed environment for our guests. Our rooftop bar has indeed become a favorite spot for many to enjoy the stunning views of the city, and we are glad it was a highlight for you as well.It's a pleasure to see that our services, including the 24-hour front desk and air conditioning in every room, met your expectations. While we don't have a minibar or TV in the rooms, we're delighted that this did not detract from your overall experience. Our aim is to maintain the charm of Jam Hotel Lisbon while ensuring our guests have a comfortable and enjoyable stay.We hope to welcome you back. Best wishes,The JAM Team

10/10 – Excellent

Alison

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
The JAM Team a répondu le 28 mars 2024
Dear Alison, Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We hope that you will visit us again in the future. Kind regards,The JAM Team

10/10 – Excellent

Ruben

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buen lugar muy limpio y con varias opciones de comida
Séjour de 4 nuits en mars 2024
The JAM Team a répondu le 26 mars 2024
Querido Ruben,Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Será un placer recibirle nuevamente en nuestro hotel para otra estancia memorable. Saludos cordiales,The JAM Team

2/10 – Terrible

Harold

Séjour de 1 nuit en mars 2024

10/10 – Excellent

?

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
ホテルは思った以上に綺麗で明るいユニークなデザインでした。 お部屋も十分な広さで、Bluetoothもあり、バスタブもあって快適だった。ただシャワーのお湯が弱いのが残念だった。 ロビー横にワーキングスペースもあり、滞在しながら仕事も気持ちよくできそうで良かった。 無料のコーヒー、紅茶のサービスが嬉しい! 屋上テラスも良くて、ビールが美味しかった! 室内では卓球もできるのでファミリーでも楽しめる。  旧市街から少し離れているので、そこが少し不便でした。
Séjour de 1 nuit en mars 2024
The JAM Team a répondu le 22 mars 2024
様この度は、当ホテルをご利用いただき、またお時間を割いて、お言葉をお寄せいただきまして、誠にありがとうございました。ユニークなデザインと快適なお部屋をお楽しみいただけたようで、私たちも大変嬉しく思います。Bluetoothスピーカーを完備しており、ご滞在をより楽しいものにしていただけたことを嬉しく思っております。また、屋上テラスでのビールや卓球設備がご家族連れの方々にも好評であることを伺うことができ、心から喜んでおります。シャワーの水圧に関してご不満を感じられたとのことで、心よりお詫び申し上げます。ご意見は今後のサービス向上のために大変貴重であり、チームで共有し、ゲストの皆様がより快適にお過ごしいただけるよう努めてまいります。立地につきましては、市内中心部から少し離れていることが不便に感じられたかもしれませんが、多くの観光スポットへのアクセスが便利なロケーションもご評価いただければ幸いです。またのお越しをお待ちしております。The JAM Team

8/10 – Bien

Jim

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
The JAM Team a répondu le 22 mars 2024
Dear Jim,Please accept our sincere thanks for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The JAM Team

10/10 – Excellent

Hyginia

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Such a wonderful place! Location is great and still away from all the other tourists. The hotel is so unique in a good way, so happy to find this place!
Séjour de 3 nuits en mars 2024
The JAM Team a répondu le 25 mars 2024
Dear Ginia,Thank you for this positive review.We're thrilled to hear that our unique location and design contributed to a wonderful stay. Your appreciation for the cleanliness of our rooms and the overall condition of our hotel means a great deal to us. It's also fantastic to see that the amenities provided in our rooms met your expectations.We hope to have the pleasure of welcoming you back in the future. Warm regards,The JAM Team