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Dear Lisbon - Palace Chiado Suites – Avis

4 out of 5
Dear Lisbon - Palace Chiado Suites
Rua Ivens, 35, Lisbon

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 150 avis sur 194." "
Note de 8 – Bien, d’après 33 avis sur 194." "
Note de 6 – Acceptable, d’après 4 avis sur 194." "
Note de 4 – Médiocre, d’après 7 avis sur 194." "
Note de 2 – Terrible, d’après 0 avis sur 194." "

9,6/10

Propreté

9,6/10

Service et personnel

9,2/10

Commodités

9,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

JEAN-CHARLES

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel, très bien situé, proche de tout même a pied, personnel accueillant et a disposition. Petit déjeuner copieux et délicieux. Manque peut être juste du double vitrage aux fenêtres sinon tout est parfait.
Séjour de 4 nuits en mai 2023
Thank you a répondu le 15 mai 2023
Dear Jean-Charles, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! We are very happy to know that you liked our privileged location and also our breakfast that is served with all the love every morning in your room by our helpful team. We are also happy that you felt so well in our beloved "Palace", it was certainly a pleasure to have you as our guests. We also thank you very much for your suggestions for improvement, we always intend to give the best to our beloved guests.We hope to welcome you back in the future and we wish you a great day! Warm Regards, Maria Ines Félix House Manager

10/10 – Excellent

Arnaud

Voyage de couple
Points forts : Propreté, service et personnel
Amazing breakfast, great staff and cleanliness.
Séjour de 3 nuits en février 2023
Thank you a répondu le 6 févr. 2023
Dear Arnaud, On behalf of the entire team, we would like to thank you for leaving us such a kind review! It truly means a lot to us to read that you had such a positive experience.We thank you again for your review and we are looking forward to welcoming you in the future. Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Nathalie

Voyage de couple
Points forts : Propreté, service et personnel
L’emplacement, le personnel à l’accueil tout à été parfait. Bits y retournerons avec un grand plaisir.
Merci beaucoup a répondu le 15 janv. 2023
Chère Madame Nathalie, Au nom de toute l'équipe du Caro Lisbon Palace Chiado, nous tenons à vous remercier d'avoir laissé un si gentil commentaire ! Nous sommes ravis que vous ayez apprécié votre séjour dans notre bien-aimé "Palace". Et que nous avons été à la hauteur de vos attentes.Nous espérons vous accueillir à nouveau dans le futur! Nous vous souhaitons une excellente journée. Cordialement, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Juste excellent Chambre magnifique et très grande avec Un plafond superbe a regardé dans le lit, plein centre a côté du métro. Le personnel est très accueillant et prêt à rendre service. Le petit déjeuner est servi dans la chambre et il est aussi excellent avec fruits frais coupés, yaourt maison, viennoiseries, ...
Séjour de 5 nuits en février 2022

10/10 – Excellent

Catherine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique chambre
Bonne situation de l’ hôtel Très bon accueil Une chambre magnifique et spacieuse Super petit déjeuner servi en chambre Personnel top
Séjour de 3 nuits en décembre 2021

8/10 – Bien

Herve

Voyage en famille
Points forts : Propreté, service et personnel
Jolie déco mais confort moyen
Belle grande chambre et jolie déco. Emplacement excellent proche de shopping et restos sympa. Confort chambre mitigé. Fenêtre sans isolation de bruit. Plomberie moyenne en général
Séjour de 1 nuit en août 2021

10/10 – Excellent

Olivier

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait.
Hôtel très bien situé, des chambres spacieuses et excellent rapport qualité-prix! Nous recommandons à 200%!
Séjour de 1 nuit en juillet 2020

10/10 – Excellent

Paulo

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon emplacement dans le quartier animé de Chiado mais malgré tout au calme Très bonne situation pour visiter Lisbonne centre à pied et profiter de l’animation nocturne et des restaurants
Séjour de 1 nuit en février 2020

10/10 – Excellent

JEAN JACQUES

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beaucoup de bâtiments en décrépitude ou en travaux. La ville de Lisbonne est sale. Les commerçants sont peu aimables.
Séjour de 3 nuits en août 2019

10/10 – Excellent

Corinne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
👍
Merveilleux et reviendra
Séjour de 2 nuits en mars 2019
Dear Lisbon Palace Team a répondu le 3 avr. 2019
Dear Mrs Corinne , We are incredibly grateful that you took the time out to leave us this review! We are here to help you and to make your rest even better. Dear Lisbon Palace Chiado's values customer's satisfaction as top priority and as a team we are committed to our customers' welfare and comfort. It's guests like you that make our job wonderful, it was a pleasure to have meet you and be able serve you, Best regards, Team Dear Lisbon Palace

10/10 – Excellent

hugues

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
tres bien
excellent sejour hotel super bien situé
Séjour de 3 nuits en octobre 2018
Dear Lisbon Palace Team a répondu le 6 nov. 2018
Dear Mr/s Hugues, thank you for have the time to respond to the inquiry. It as a pleasure to meet you and to be able to serve you and accommodate at our Guesthouse. Kind Regards

10/10 – Excellent

Herminia, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellemment situé près de l'Opéra de Lisbonne
Excellemment situé près de l'Opéra de Lisbonne. Accueil parfait. Sauf les escaliers et les travaux en face, c'est très bien. Quartier très intéressant.
Dear Lisbon Palace a répondu le 23 avr. 2018
Chere Mme. Herminia, Merci pour votre paroles et avait choisi Dear Lisbon Palace pour votre soiree de Opéra au Teatro São Carlos un minute de Dear Lisbon Palace. Cette un plaisir d'avait fait votre connaissance. Salutations Front Desk Dear Lisbon Palace.

10/10 – Excellent

Brigitte

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour agréable
Superbe vue, personnel très gentil,chambre spacieuse ,situation géographique excellente. Salle de bains trop petite,manque d'une petite table pour prendre le petit déjeuner

10/10 – Excellent

michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Palace de reve
Accueil très chaleureux. Personnel attentionné.
Chere Mr/s - Dear Lisbon Palace, et toute son équipe merci pour vos aimables paroles, beaucoup de gratify. Nous sommes une équipe engagée et très fier de bien travailler pour plaire et de satisfaire nos clients et est d'un grand mérite pour nous. Nous espérons pouvoir compter sur votre présence bientôt. Salutations distingués Fátima Fernandes - Front Officce

8/10 – Bien

Pia, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour loisir
Le Dear Palace est à recommander pour son excellence. Seul petit bémol, les escaliers à monter pour aller aux chambres. En haut c'est que du bonheur, mais si on n'a un problème à monter, c'est impossible.
Fatima Fernandes a répondu le 29 mars 2017
Chere Madam / Monsieur, Dear Lisbon Palace, et toute son équipe merci pour vos aimables paroles, beaucoup de gratify. Nous sommes une équipe engagée et très fier de bien travailler pour plaire et de satisfaire nos clients et est d'un grand mérite pour nous. Nous espérons pouvoir compter sur votre présence bientôt. Salutations distingués Fátima Fernandes Dear Lisbon Palace

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
hotel très bien mais pas chauffé,à éviter pendant l'hiver!!
General Manager a répondu le 1 mars 2017
Dear Lisbon Palace, et toute son équipe merci pour vos aimables paroles, beaucoup de gratify. Nous sommes une équipe engagée et très fier de bien travailler pour plaire et de satisfaire nos clients et est d'un grand mérite pour nous. Salutations - Dear Lisbon Palace

8/10 – Bien

Karen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful old building with magnificent rooms and views. No lift and stairs are quite steep to manage. Breakfast served in room. Mix of food would not suit everyone. Overall a lovely experience though.
Séjour de 6 nuits en mai 2024
Thank you very much a répondu le 28 mai 2024
Dear Karen, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us such a kind review! We are happy to know that you enjoyed our stay with us. Regarding the stairs, unfortunately it is a historical and culturally valuable building in the city of Lisbon, so we are very limited in modifying its structure. We hope to welcome you back in the future and we wish you a great day! Warm Regards, Maria Inês Félix House Manager

10/10 – Excellent

Damien

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely room with a fantastic view over the Baixa and the loudest thing was the birds in the trees. 3 minutes walk to Metro and lots of dining choses just down the street. Highly recommend.
Séjour de 4 nuits en mai 2024
Thank you very much a répondu le 12 mai 2024
Dear Damien, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for taking the time to provide us with your beautiful review. We are very happy that you enjoyed your experience here with us, as we work with love in order to provide the best memories to our dear guests. Thanks again for your kindness and it was a great pleasure to have you as our guests! Best regards, Maria Inês Félix House Manager

10/10 – Excellent

Laurence

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff and customer service was outstanding!
Séjour de 3 nuits en avril 2024
Thank you very much a répondu le 17 avr. 2024
Dear Laurence, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your beautiful review! We are delighted to know that you had such a positive experience with us here in our beloved “Palace”, all our service is made to take care of the guest in order to provide a good stay. We thank you again for your wonderful review and we hope to welcome you back in the future! Kind Regards, Maria Inês Félix House Manager

10/10 – Excellent

Mallory, Chicago

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Thank you very much a répondu le 27 mars 2024
Dear Mallory, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your kind review! We are very happy to know that you enjoyed our "Palace".We look forward to welcoming you back in the future! Kind regards, Maria Inês Félix House Manager

10/10 – Excellent

Karp

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I highly recommend it if you want to stay in downtown Lisbon. It is a very nice location and walkable everywhere - subway, sightseeing, and all nice restaurants. The staff is super nice and makes us feel welcome. We would recommend it.
Thank you a répondu le 26 févr. 2024
Dear Karp, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your beautiful review! We delighted to hear that you enjoyed your stay here with us. We are very happy that you liked our location and recommend it to others. We are very grateful for your words.We look forward to welcoming you back in the future! Kind regards, Maria Inês Félix House Manager

10/10 – Excellent

Joanna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A fantastic place to stay in Chiado. Really close to the tourist areas. Amazing room- very large, comfortable and luxurious. Breakfast was outstanding! A feast was brought to our room every morning. Staff were all lovely and very helpful. A wonderful hotel.
Séjour de 3 nuits en février 2024
Thank you a répondu le 26 févr. 2024
Dear Joanna, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your kind review! We are happy to hear that you enjoyed our location close to some of the most important streets in the city of Lisbon. We are also glad that you enjoyed our service as also our breakfast served in your room prepared with lots of love.We look forward to welcoming you back in the future! Kind regards, Maria Inês Félix House Manager

10/10 – Excellent

Dalia

Séjour de 3 nuits en janvier 2024
Thank you a répondu le 22 janv. 2024
Dear Dalia, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us such a kind review! We are very happy that you enjoyed our beloved "Palace".We hope to welcome you back in the future and we wish you a great day! Kind Regards, Maria Inês Félix House Manager

8/10 – Bien

DONATELLA

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Thank you a répondu le 11 déc. 2023
Dear Donatella, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us a review! We are very happy to know that you enjoyed your experience here with us. Thanks again and we look forward to welcoming you back in the future! We wish you a great day. Warm regards, Maria Inês Félix House Manager

10/10 – Excellent

Kelsey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a unique stay, close to everything, and the staff were incredible. Wish we could have stayed longer!
Séjour de 1 nuit en octobre 2023
Thank you a répondu le 15 oct. 2023
Dear Kelsey, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us your kind review! We are very pleased to know that we met your expectations. We are also very happy to know that you liked our location and our service.We hope to have the privilege of welcoming you back in the future for a longer stay!Kind regards, Maria Inês Félix House Manager

10/10 – Excellent

Dennis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing hotel breakfast/feast delivered to your door every morning. The rooms are huge and beautiful. Great customer service with polite and attentive staff. Location is in the center of everything.
Séjour de 7 nuits en octobre 2023
Thank you a répondu le 12 oct. 2023
Dear Dennis, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your beautiful review! We are very happy to hear that you enjoyed your stay here with us and we were able to meet your expectations from the room, the breakfast served in the room, our personalized service and finally our location.It was a pleasure to have you as our guests! We look forward to welcoming you back in the future! Best regards, Maria Inês Félix House Manager

10/10 – Excellent

Lindsay

Séjour de 4 nuits en août 2023
Thank you a répondu le 25 sept. 2023
Dear Lindsay, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your time to leave us your review! We look forward to having you come again it will be a great pleasure! Warm regards, Maria Inês Félix House Manager

10/10 – Excellent

Kim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful room, great location and staff are amazing.
Séjour de 1 nuit en août 2023
Thank you a répondu le 20 août 2023
Dear Kim, On behalf of the team Dear Lisbon Palace Chiado, we wolud like to thank you for your kind review! We are delighted to see that you had such a positive experience with us and that you liked our "Palace". We are happy to know that you liked our service, as we work to provide the best experiences to our guests. We thank you again for your feedback and we hope to welcome you back in the future! Warm Regards, Maria Inês Félix House Manager

10/10 – Excellent

Adolfo, Mississauga

Points forts : Propreté
Séjour de 4 nuits en juillet 2023
Thank you a répondu le 27 juill. 2023
Dear Adolfo, On behalf of the team Dear Lisbon Palace Chiado, we wolud like to thank you for your kind review. We are delighted to see that you had such a positive experience with us! We thank you again for your feedback and we hope to welcome you back in the future! Warm Regards, Maria Inês Félix House Manager

10/10 – Excellent

Ann

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome stay!
Staff AMAZING! Hotel located in Central Chiado neighborhood. Close to everything! Breakfast in room above and beyond!!! Air Con Great! Large beautiful rooms! There are stairs, no elevator… staff helps with luggage up and down. If you have mobility issues or knee issues this is not for you. We loved it, early 50’s in good shape. Would highly recommend!
Séjour de 4 nuits en juin 2023
Thank you a répondu le 9 juill. 2023
Dear Ann,On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! It really touched our hearts to know that you had such a good experience with us. We are very happy to know that you liked our privileged location and also our breakfast that is served with all the love every morning in your room. We hope to welcome you back in the future and we wish you a great day! Warm Regards, Maria Inês Félix House Manager

10/10 – Excellent

rosemari

Séjour de 3 nuits en mai 2023
Thank you a répondu le 21 mai 2023
Dear Rosemari, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for kind review. We look forward to having you come again it will be a great pleasure! Warm regards, Maria Inês Félix House Manager

10/10 – Excellent

Kathleen, Mercer Island

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely, exceptionally roomy accomodations with a fabulous view of the ocean and city. The staff were all extremely helpful and friendly. Breakfast served on a cart to the room was delicious, plentiful and beautifully prepared. Highly recommend this historical property in a very convenient location in Chiado!
Séjour de 4 nuits en avril 2023
Thank you a répondu le 9 mai 2023
Dear Kathleen, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a wonderful review! Your kind words touched our heart!It was an absolute pleasure having you as our guests and we are delighted to hear that you liked our "Palace" and all our service. We also thank you for your words about our breakfast that it is prepared with lots of love every morning.We hope to have the privilege to welcome you back in the future. Have a wonderful day! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Nathalie

Séjour de 3 nuits en avril 2023
Thank you a répondu le 9 mai 2023
Dear Nathalie, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for your time in leaving us such a nice comment.We hope to welcome you back in the future! Kind regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Makram

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay. Beautiful, spacious room. Staff so friendly and helpful. Breakfast in Room was an unexpected plus. Amazing!
Séjour de 1 nuit en mars 2023
Thank you a répondu le 2 avr. 2023
Dear Makram, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a nice comment! We are very happy to know that you enjoyed your stay with us in our beloved "Palace" and it was a great experience for you. We are also delighted to know that you enjoyed our breakfast served in the room. It was a pleasure to have you as our guest!Thanks again and we look forward to welcoming you back in the future! Sincerely, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Matti

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en mars 2023
Thank you a répondu le 27 mars 2023
Dear Matti, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us your kind review! We are very happy that you enjoyed your stay here with us. We look forward to welcoming you back in the future! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Thank you a répondu le 25 mars 2023
Dear Eric, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a wonderful review! It was an absolute pleasure having you as our guests. We hope to have the privilege to welcome you back in the future! Kind regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en mars 2023
Thank you a répondu le 23 mars 2023
Dear Eric, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! We are delighted to know that you had such a pleasant experience with us here in Lisbon at our beloved "Palace".We thank you again and hope to welcome you back in the future! Warm Regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Clifford

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful spot. Felt like royalty!
Séjour de 2 nuits en mars 2023
Thank you a répondu le 15 mars 2023
Dear Clifford, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! Our team works in order to provide good moments for our beloved guests, so we are very happy that you had a good time in our hotel. Thanks again for your comment and we look forward to welcoming you back in the future! Best regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Davide

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2023
Thank you a répondu le 27 mars 2023
Dear Davide, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us your kind review! It was a pleasure to have you as our guest.Thanks again and we look forward to welcoming you back in the future! Sincerely, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Monica, st charles

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Superb location and fantastic rooms. We were spoiled and felt special during our 5 nights stay. Everybody there was so genuine and friendly and went above and beyond to make sure we had all we needed and that everything met our expectations. I would stay here again without any hesitation!
Séjour de 5 nuits en février 2023
Thank you a répondu le 1 mars 2023
Dear Monica, On behalf of the dear team at Lisbon Palace Chiado, we would like to thank you for leaving us such a nice comment! Your positive feedback will be passed on to our team, they will be delighted to hear that you had a wonderful experience with us and we met your expectations! We are very happy to know that you liked our privileged location and also the rooms with different design in each one of them. It will be a great pleasure to welcome you back here in our beloved hotel. We wish you a great day. Sincerely, Maria Ines Félix Front Office & Guest Relations

10/10 – Excellent

Jana Viola

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The most wonderful hotel stay we ever had so far! The hotel is located in the downtown area Chiado in walking distance to many shops, bars and restaurants. The room we had was very spaciuos and the breakfast served to the room was enourmous and left nothing to be desired. The icing on the cake is the empathic staff: Maria took care of us from the very first day since our reservation, organized the airport transfer and made good and helpful recommendations. Miguel acted in place of her in the evening hours worthy. Iolanda and her team took extraordinarily good care of the room (and anything else). All of the staff are extremly friendly and made our stay unforgettable. It‘s great to see and feel that all of them practise their job with a lot of enthusiasm and passion! We would highly recommend this hotel for a stay in Lisbon and would surely stay here again!
Thank you a répondu le 21 févr. 2023
Dear Jana Viola,On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for taking the time to leave us such a detailed review! We are pleased to tell you that you filled each of our hearts with your own words. We are delighted to know that you enjoyed your stay here with us, from our privileged location in the city center, breakfast served in the room and the room itself. We are also happy that our team was a highlight of your experience with us! Our entire team strives to provide memorable experiences and we are thrilled to read that we have, without a doubt that Maria, Miguel and Iolanda are essential to create unique moments.It was a great pleasure to have you as our guests!Thank you again for your kind words and we look forward to welcoming you again soon! Warm Regards,Maria Ines FélixFront Office & Guest Relations

10/10 – Excellent

Lauri

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed here just for a night when returning from Porto and before leaving Portugal. It's near the top of the hill for Chiado and only a few blocks from the shopping area and very convenient for restaurants in the area. I had room #9 and it was enormous with two windows overlooking much of the city including views of the waterfront and the Castelo Sao Jorge. I mentioned to them one small maintenance issue when I departed but otherwise everything was flawless. For those with mobility issues, be aware that because this is a former Palace, it does NOT have an elevator and there are 33 steps to access the level with the rooms.
Thank you a répondu le 29 janv. 2023
Dear Lauri, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! We are very happy that our team helped you when you needed it. We are also thrilled to heard that our location in the heart of the city was such a positive aspect for your stay. Unfortunately our palace is considered a building of a very important cultural and historical character, so we are very limited in modifying the structure.We thank you again and hope to welcome you back in the future! Warm Regards, Maria Inês Félix Front Office & Guest Relations

8/10 – Bien

Jan-Erik

Points forts : Propreté, service et personnel et confort de la chambre.
Gem of Chiado
Excellent location for Lisbon. The hotel premises were just what we needed and the panoramic view was great (sunrise excellent). Breakfast in the room was fabulous! The staff also attended to our needs without hesitation. The only thing that was not up to our expectation was noise on two nights. The first night may have been from the street after the bars closed, but on the second night there was very loud music from downstairs until 2:30. The seems to be a private club, which did not respect the rules of the building. Would I have knows this earlier, I would have been there knocking on the door in the night. There is also a nice wine bar (Wine Not?) almost next door. And for drinks the Rocco is a beautiful upscale venue. Even with the noise experience, would probably stay again.
Séjour de 5 nuits en janvier 2023
Thank you a répondu le 25 janv. 2023
Dear Jan-Erik, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a positive review!It was truly delightful having you has our guest. We are thrilled to read you enjoyed our rooms. In fact, our rooms with panoramic view are a wonderful thing to be appreciated. We are also happy that you enjoyed our breakfast, it is without a doubt the highlight of our guests experience here and our housekeeping team does a fantastic job every morning preparing it.We are very sorry that your experience didn't start in the best way due to the noise, due to the location of our hotel, one of the challenges we sometimes face is outside noise, which unfortunately is beyond our control. We thank you again for your kind words and hope to welcome you back in the future! Warm Regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Rolf

Points forts : Propreté, service et personnel
Séjour de 5 nuits en janvier 2023
Thank you a répondu le 25 janv. 2023
Dear Rolf, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for choosing to stay with us in our beloved palace. We are very happy that you had such a pleasant experience!We thank you again for your review and hope to welcome you back in the future! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

John H R

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Love Lisbon
Glimrende modtagelse. Super service. Dejlig suite, god morgenmad.
Séjour de 2 nuits en janvier 2023
Thank you a répondu le 19 janv. 2023
Dear John H. R., On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for your kind words! Our staff strives to provide memorable experiences and we are delighted to see they were able to live up to your expectations. We thank you again for your review and hope to welcome you back in the future! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Katarzyna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thank you a répondu le 6 mars 2023
Dear Katarzyna, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for your review! We hope to welcome you back in the future and we wish you a great day. Warm Regards, Maria Ines Félix Front Office & Guest Relations

10/10 – Excellent

Ellie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing services! Really spacious room in very central location. Amazing breakfast.
Thank you a répondu le 5 janv. 2023
Dear Ellie, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! It truly means a lot to us to know that you had such a good experience in our "Palace" and we hope to welcome you again in the future! We wish you a great day, Best Regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
This hotel was awesome. The room was huge and amazing. Literally a palace room. Biggest hotel room I’ve ever been in. The staff were so amazing. They helped me out a lot to arrange a surprise for my fiancés birthday. Maria was great at responding as were the rest of her colleagues. Breakfast was also fantastic. I can’t recommend this hotel enough. Definitely worth it!
Séjour de 3 nuits en décembre 2022
Thank you a répondu le 11 déc. 2022
Dear Tim,On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review!Our hotel is meant to be lived like a "Palace" and have an experience of a royal life such as the size of our rooms and the breakfast served in the room. Our entire team works hard to provide the best for our guests and make them smile!We are delighted to hear that you enjoyed your stay with us and we hope to welcome you again in the future!Best Regards,Maria Ines FélixFront Office & Guest Relations

10/10 – Excellent

Karen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ideal Location, Relaxed and welcoming atmosphere
Excellent from the moment we arrived, very friendly and welcoming staff. Ideal location, Our room was very spacious and comfortable and the in room breakfast was a treat. Very relaxing stay and great location for shopping and visiting Rossio Square. Would recommend drinks across the road at Rocco restaurant. We also utilized the airport car service from the hotel which was ideal for an early morning flight, great service! Would highly recommend.
Séjour de 3 nuits en novembre 2022
Thank you a répondu le 4 déc. 2022
Dear Karen, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for taking the time to leave us such a nice review. We are delighted to see that our fantastic location in the heart of the city was a positive point for you! Our team works hard to make our guests happy and satisfied during their stay, so we are glad to know that you had a wonderful stay with us. We hope to welcome you back again soon!Best Regards, Maria Inês Félix Front Office & Guest Relations

10/10 – Excellent

Erika

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent stay, 10/10 recommend!
Séjour de 5 nuits en novembre 2022
Thank you a répondu le 29 nov. 2022
Dear Erika, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for your kind words! We are very happy that you had a good experience with us and we hope to see you again!We wish you a great day! Best Regards, Maria Inês Félix Front Office & Guest Relations