Title: Luxury home with hot tub overlooking the beach & game room - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Luxury home with hot tub overlooking the beach & game room Vacation home with a hot tub, near Chinook Winds Casino ![Outdoor spa tub](https://images.trvl-media.com/lodging/22000000/21720000/21716700/21716686/bf6f7609.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/22000000/21720000/21716700/21716686/28ad35c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/22000000/21720000/21716700/21716686/00ce070c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/22000000/21720000/21716700/21716686/d045418e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bedrooms, internet, bed sheets](https://images.trvl-media.com/lodging/22000000/21720000/21716700/21716686/e4398e6f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location This classic beach house, Harbor SeaShell, offers a private hot tub and game room perfect for entertaining. Guests will love waking up to sea views and staying in a central location within walking distance to bistros and cafes while enjoying family-friendly amenities like the sun deck with gas grill. 8.2 Very good ### Entire home 4 bedrooms6 bathroomsSleeps 102739 sq ft ## Popular amenities - - Hot tub - Dryer - Washer - Fireplace - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Luxury home with hot tub overlooking the beach & game room Harbor SeaShell Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' This classic beach house is perfect for entertaining as it offers a private hot tub, game room, and easy beach access! Guests will love waking up to views of the sea and staying in a central location within walking distance to bistros and cafes! The cottage is just off Highway 101 and a short trip to Humble Pie, Jasmine Thai, and Nauti Mermaid Bar & Bistro eateries. The beach is a short walk away, and the nearby community offers plenty of opportunities to go crabbing, fishing, and clamming! Four parking spaces are available in the rear driveway. Please note: street parking is not permitted in Lincoln City. The peaceful home offers inspiring nautical decor and family-friendly amenities. The garage has been transformed into a game center offering a media center, poker table, and pool table! Inside, the top floor provides plenty of space for families to stretch their legs in the living room, dining room, and kitchen. The living room is perfect for movie nights as it offers streaming Netflix, cable, and a Blu-ray DVD player. A gas fireplace and sea views keep the space cozy while you whip up family meals in the fully stocked kitchen. Modern appliances and plenty of counter space will make meal prep a breeze as you serve guests at the formal dining table or breakfast bar. When you don’t feel like cooking, head to J’s Fish and Chips or Kyllo’s Seafood & Grill in town. Outside, the sun deck provides inspiring views of the sunset from your private hot tub! The beach house sleeps 10 guests between three queen-size master suites and a bunk room with a full-sized bed on the bottom bunk and a twin on the top bunk. There are five full baths with one additional half bath. The middle-floor bedrooms even provide jetted tubs, miniature refrigerators, microwaves, and sinks! Extra travelers are welcome on the sofabed. A washer/dryer adds additional convenience. Beyond your intimate home, the region is a haven for foodies, artists, and outdoor adventure lovers! Your group will love spending long afternoons outdoors tide pooling, beachcombing, and building sandcastles. Bring kayaks or your mountain bike to explore Devils Lake State Recreation Area, and if you visit in spring or fall you may even see a grey whale! In town, shop until you drop at The Shutterbug at Lincoln City Outlets, look for treasures in the antique store, or try your lucky hand at the nearby Chinook Winds Casino Resort. After long days on the beach or in the city, you’ll love returning to a glass of wine and a private hot tub! Harbor Seashell is the perfect home base for family fun, rest, and relaxation along Oregon’s famed coast. Start planning your memorable trip today! THINGS TO KNOW No grills allowed. Parking notes: There is free parking available for 4 vehicles. Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors! Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page. Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Hot tub - Private hot tub ### Internet - Available in the house: Internet access ### Parking and transportation - Limited onsite parking (max 4 spaces) - Onsite parking options include a garage ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 4 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 5.5 bathrooms - Free toiletries - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - DVD player - Netflix - Streaming services - TV with cable/satellite channels ### Outdoor areas - Balcony - Gas grill ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed - Note from host: Smoking is not permitted anywhere on the premises. ### Services and conveniences - Phone ### Location highlights - Near an outlet shopping mall - Near the sea ### Things to do - Arcade/game room - Bicycles - Billiards/pool table - Casino nearby - Fishing nearby - Horseback riding nearby - Sailing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Bicycles - Unit size: 2,739 square feet ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/90000000/89650000/89644200/89644102/1d087d0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fantastic Central Location, Hot Tub, Pool Table, Under 1 Mile to Beach, Casino Wecoma Beach - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=89644102&PinnedHotelID=89644102&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89780000/89774800/89774731/5fe7b0de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach Retreat House w/Ocean Views, Covered Hot Tub, & Large Fenced Yard Roads End - Ocean view - Hot tub - Kitchen - Washer 9.6 Exceptional 54 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=89774731&PinnedHotelID=89774731&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/22000000/21720000/21713800/21713750/05a95e6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy the rolling surf and ocean sounds with the family and friends Lincoln City - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 439 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=21713750&PinnedHotelID=21713750&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/34000000/33420000/33417000/33416969/699a3ea0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy house close to beach - hot tub & ocean views Nelscott - Ocean view - Hot tub - Kitchen - Washer 7.4 Good 69 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=33416969&PinnedHotelID=33416969&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, video games, DVD player, foosball](https://images.trvl-media.com/lodging/37000000/36300000/36292400/36292319/d21ea079.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean view home with private hot tub & game room - steps from the beach, dogs OK Roads End - Ocean view - Hot tub - Kitchen - Washer 8.2 Very good 84 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=36292319&PinnedHotelID=36292319&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/27000000/26850000/26842000/26841950/709f82ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View with 3 Master Suites in Roads End! 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 4985 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.97461%2C-124.01551&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yrBkWcntFptXiKzHmX86RvzXY4M=) Lincoln City, OR #### What's nearby - Lincoln City Cultural Center - 6 min walk - 0.5 km - Devils Lake - 11 min walk - 0.9 km - Lincoln City Outlets - 3 min drive - 1.7 km - Chinook Winds Casino - 4 min drive - 3.0 km - Chinook Winds Golf Resort - 5 min drive - 4.1 km #### Getting around - Portland International Airport (PDX) - 129 min drive #### Restaurants - ‪D River - ‬12 min walk - ‪Burger King - ‬3 min drive - ‪Kyllo's Seafood Grill - ‬10 min walk - ‪Dutch Bros Coffee - ‬6 min walk - ‪Hearth & Table - ‬17 min walk ## Frequently asked questions ### Is Luxury home with hot tub overlooking the beach & game room pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Luxury home with hot tub overlooking the beach & game room? > Check-in begins at 4:00 PM. ### What time is check-out at Luxury home with hot tub overlooking the beach & game room? > Check-out is at 10:00 AM. ### Where is Luxury home with hot tub overlooking the beach & game room located? > Located in Oceanlake, this vacation home is within a 10-minute walk of Putt N Bat and Lincoln City Cultural Center. D River State Recreation Site and Devils Lake are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Luxury home with hot tub overlooking the beach & game room Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 67 8 - Good 46 6 - Okay 26 4 - Poor 7 2 - Terrible 6 ### 7.2/10 Cleanliness ### 10/10 Amenities ### 6.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Morgan M. Jul 20, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Excellent, a great location! ##### Morgan M. Stayed 3 nights in Jul 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Elisha M B. Nov 6, 2024 #### Harbor SeaShell House We loved the space and the amount of bathrooms so no one had to wait or go very far. The house was clean and the amenities were great in terms of accessability. We appreciated the two car garage for our cars because the rain was really coming down. The house had great heat and was very cozy for the amount of kids we had there was enough space for a family of 10. ##### Elisha M B. ### 4/10 Poor #### Jesus A. Aug 22, 2024 Liked: Location Disliked: Cleanliness, communication, listing accuracy #### Not returning to this property all it’s old I didn’t received what it offers though Vrbo. Here we go.. a week before our stay in this beautiful property by outsid, I contacted the management if all complaints of reviews of 2024 had been fixed, they said yes, my surprise was that I had to deal with most of them, hot tub water not reaching over 100 degrees, room #1 where I stayed tub shower not working and when it is filled a leak will start coming out landing on top of the pool table on first floor, Tv screen it was locked in room #4. Vacation not full enjoyed if you stay here. Not owner’s foul I’m sure of that. ##### Jesus A. Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Dai T. Jun 6, 2022 Liked: Check-in, communication Disliked: Cleanliness, location #### The house is not clean The floor is not well cleaned and sticky. ##### Dai T. Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Dusty May 14, 2024 Liked: Amenities, communication Lots of stairs, no ac. It was really hot upstairs. Couple of the remotes batteries were dead. Hot water ran out after 10 minutes. Didn’t get to use the jacuzzi tubs. The entry code didn’t work when we arrived and also another time coming back. Had to wait 10 minutes to get another code. Beds were so squeaky, one little move and squeaked so loud. Going to the bathroom echoed. It was ok but not worth the price. From the upstairs you can see the ocean. You have to walk down a steep road or stairs. Best to drive to the ocean. Again not worth the price. ##### Dusty Stayed 3 nights in May 2024 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Jeanne A. Aug 1, 2025 #### A Fading Beauty Our family spent a week at HarborSeashell and grandkids loved it. Beautiful view and wonderful game room. The house needs some attention in area of deep cleaning and taking care of some maintenance issues. You can tell it is a quality home that just needs some attention to restore its former glory. ##### Jeanne A. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Natalie P. Jul 17, 2025 #### Amazing view with beach access! We had a great time! We had two families enjoy this space. The different levels allowed for everyone to spread out. The rec room was a fave for both kids and adults. The view from the top deck is breathtaking. There is also no shortage of bathrooms and a very quick walk to the beach. ##### Natalie P. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Cheyanne L. Jun 30, 2025 #### Comfortable and Entertaining House The house was very comfortable and had lots of things to pass the spare time. The beds are slightly uncomfortable but you have many different rooms to pick from. I recommend bringing extra cleaning materials because the house needed a little help on that side of it. We reached out to see about reimbursement for the materials and they wouldn't help us but they told us to let them know if we need anything else. The hot tub was amazing and made mornings perfect. Coffee and hot tubs while listening to the birds and ocean was the cherry on top! Hot tub wasn't the cleanest but we got it cleaned up before the end of the trip. I totally recommend if you are not picky and lots of activities to do. ##### Cheyanne L. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Tara H. Jun 9, 2025 #### Broken The location was excellent, but the bed was broken and so was the pipe in one of the bedrooms. When I texted about the issue, no one ever got back to us. ##### Tara H. ### 6/10 Okay #### Verified traveller Apr 4, 2025 Liked: Check-in, communication, location, listing accuracy #### Ok stay needs remodel We stayed at this place and knew about the stairs but the house needs a remodel a lot of things are falling apart like the pocket doors they kept popping out of place and just seems a little dated on all fixtures. Nice house just could use more upkeep. Needed to be cleaner as one of the beds was dirty when.we got there as well as the hot tub. Could use some extra blankets not to far from beach which is nice. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Brandon F. Mar 2, 2025 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Golf trip Don’t stay here. Hot tub takes 3 days to heat up. 3 TVs didn’t work or the remote controls had no batteries. One bedroom had no power. 2 of the bathroom doors fell off the tracks. One of the buddies wives got stuck in the bathroom took 2 people to lift the pocket door back on. They have never used a duster at that place. For the money stay somewhere else. Motel 6 would be better. If you look at my reviews this is the only bad one I’ve ever done. Stay away from this place. Next door they have nicer rentals. ##### Brandon F. Stayed 3 nights in Feb 2025 ### 8/10 Good #### John J B. Feb 17, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice but lots of stai This is a nice place if you don’t mind stairs. The garage and game room are on the ground floor, bedrooms on the second and kitchen and living room are on the third floor so you will get plenty of exercise. It is well maintained for the most part. The dishwasher had some issues and the mattresses were only okay. For some reason there were no dish towels or at least, we didn’t find them. Each bedroom had a bathroom but only half had showers, instead having useless jetted tubs. The hot tub worked just fine and you did have a view of the ocean from the top floor. It does have a beautiful game room with a pool table and poker table but it is far removed from the living area (2 floors away). For the price we paid, we weren’t disappointed. The central Oregon coast is an expensive place to stay. ##### John J B. Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Melinda L. Nov 22, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great beach house This house is very spacious. Perfect for groups. There’s a mini fridge and microwave in each bedroom also which is nice. Has a great view. Beach access is about a block away. ##### Melinda L. Stayed 5 nights in Nov 2024 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Johanna H. Oct 8, 2024 #### Harbor Sea Shell Overall this place was great but the amount of stairs to haul your things up and down for older people was hard. ##### Johanna H. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Kaleah H. Oct 2, 2024 #### Stay again This is our second time renting this beach house, still liked it enough to go back again. ##### Kaleah H. Stayed 3 nights in Sep 2024 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Dave R. Sep 27, 2024 #### Great location! Lots of stairs. This cute, roomy beach house is practically on the beach - wow! Just two short blocks and you're at the public access point - no need to find parking anywhere! My family enjoyed going to the beach, especially during low tide to check out the sea life in the tide pools on the rocks. Great location for walking into town and checking out the local shops on 101. My wife and I spent a few hours one afternoon visiting the shops. The top floor hot tub was fantastic in the evenings, soaking and enjoying the starry skies. Our kids (3 young adults) loved the fact that they each had their own "suite" with their own bathroom. We enjoyed the game room playing pool - so much space in this beach house! That space comes at a cost though, so be prepared to get your stairs in each and every day. Overall, we had a great time and enjoyed our stay here in Lincoln City. ##### Dave R. Stayed 4 nights in Sep 2024 ### 8/10 Good #### Donta D. Aug 21, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic location! Although it's across the street from the beach-front homes, this house has a GREAT view of the ocean from the upper floors. The place is clean and full of amenities. But, it is in need of a little TLC. For instance, we had some trouble with the bathroom pocket doors that were quick to get stuck, the ice-maker in the fridge gave out right away, and the patio furniture on the upper balcony has seen better days. Another important thing to know before booking is that there are A LOT of stairs. Prepare for a workout. If you're in decent shape, though, this a is a great place to stay. It's comfortable, with plenty of room for everyone to spread out, and it's an easy walk to the beach and to shops & restaurants. ##### Donta D. Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Angela M. Jul 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing space! We loved this place! It was a very quick and convenient walk to the beach! The view at the top (main level) was gorgeous! The hot tub was a fun blessing, as it kept us warm in the cool wind with a beautiful view! We loved that the rooms with their own bathrooms! 2:4 had a shower, the other 2 had Jacuzzi tubs. The game room at the bottom was great as we were able to laugh and play games after the kids were in bed and we weren't afraid of walking around and waking them up. The place is huge and was really clean. Although there was a fishy smell in the stairway near the kitchen, but that was probably due to the people there before us. The smell improved throughout the stay. The salt shaker was empty... so bring your own pantry items. The Vacasa customer service was very responsive to text messaging when i had questions. ##### Angela M. Stayed 2 nights in Jul 2024 ### 8/10 Good #### Beth L. Jun 25, 2024 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### Nice stay It's a lovely house and it met most of our needs. The checkin was very frustrating because it took about 20 minutes to get the door lock to work. We never did figure out how it works, we were just lucky enough to make it work after many tries. Some helpful hints should be included with the check-in instructions. There should also be instructions for the fireplace. None of the bedroom tv's would connect with the wi-fi so they were unusable. The hot water was so hot as to be dangerous. Pots and pans need some updating. Overall, we enjoyed our stay, but it could have been better without these issues. ##### Beth L. Stayed 4 nights in Jun 2024 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Dusty S. May 21, 2024 #### Not worth the money We liked it was close to the beach, but all the beds were super squeaky. One move and you could hear it from another room. Going to the bathroom echoed so everyone could hear. Hot water ran out after 10 minutes. So no tub use. Lots of stairs. No ac and it was hot upstairs. Batteries dead in the remotes. And the door entry code wouldn’t work on 2 occasions we had to wait for a new code. And explain every time it didn’t work. It was frustrating standing outside wet, cold with 3 kids. It’s decent but over priced for sure. ##### Dusty S. Stayed 3 nights in May 2024 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Callee S. May 12, 2024 #### A few flaws The house itself was nice, great location and view. Hot water didn’t work so no one could bathe/shower which is a problem when you have young children at the beach. Half of the TVs didn’t work and it was difficult to control the temperature to a comfortable spot. Overall it could definitely use some TLC and updating. ##### Callee S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Hallie C. Dec 28, 2023 #### Great stay! So close to the beach and a lovely place! ##### Hallie C. Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Linnea R. May 18, 2023 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Don’t stay here! This property was disgusting! The carpets smelled of mold & mildew, there were stains, and food and beverage matter on the rugs and furnishings throughout the house. The water heater went out constantly and there was a leak from a light fixture onto the pool table. I contacted Vacasa via email and was told a follow up would come after the local property management was reached, that was May 10th and I’ve heard absolutely nothing. Save your money! ##### Linnea R. Stayed 2 nights in May 2023 ### 4/10 Poor #### trina g. May 11, 2023 Disliked: Cleanliness #### Desperately needs attention While the house has potential it needs lots of help. To start off there were NO CLEANING supplies what so ever in the house. The kitchen is lacking in pots, pans and silverware. No extra blankets or pillows. Considering it offers a hot tub they really need to offer more than 2 towels in each bathroom. ##### trina g. Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Jamie L. Apr 11, 2023 Liked: Check-in, location, listing accuracy Disliked: Communication #### Terrible management company Where to begin. First off the house itself was great and if not for the management company Vacasa we would stay there again. I think the owners should know that Vacasa has terrible customer service and while the house was pretty clean it could be better.We stayed 5 days and communicated with Vacasa everyday on a couple issues which were never resolved. We had no internet the entire time which was an issue not only because of inconvenience but we had college students with us that needed to do schoolwork. Six of us went over our data limits on our personal cell phones because of this. We were told by Vacasa there was an outage in the area which is hard to believe a major internet company would be out for that long. But we talked to several neighbors whose internet worked just fine. We were told they would reimburse us 21$ a day for the internet which again considering we all went over our data limits does not seem sufficient. After talking about a larger refund with them we were told they had to talk to higher ups to approve and have not heard a word since and have obviously not received any sort of refund from them. We also lost hot water on the third day we were there and they finally sent someone out the day before we left. Because of the way the hot water is in that house we only ended up with enough hot water for one person to take a quick shower before it went cold again which was super hard with 8 people in the house. Anyway there’s more I could say but I’m out of space. ##### Jamie L. 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