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Crowne Plaza Leeds, an IHG Hotel – Avis

4 out of 5
Crowne Plaza Leeds, an IHG Hotel
Wellington Street, Leeds, England

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 520 avis sur 1005." "
Note de 8 – Bien, d’après 305 avis sur 1005." "
Note de 6 – Acceptable, d’après 97 avis sur 1005." "
Note de 4 – Médiocre, d’après 44 avis sur 1005." "
Note de 2 – Terrible, d’après 39 avis sur 1005." "

8,8/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Elizabeth

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel was lovely!!! Clean rooms and public areas of hotel. Plug in sink didn’t hold water which was a problem for sterilising baby’s bottles and the beds were a little hard. Everything else great though, staff in restaurant/var particularly lovely for drinks and at breakfast!
Séjour de 2 nuits en mai 2024
Lauren R a répondu le 14 mai 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
20 minute was into the town centre.. we stayed for the Rob Burrow Leeds Marathon & its walkable to the start @ Headingley
Séjour de 1 nuit en mai 2024
Lauren R a répondu le 14 mai 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Chris

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed here for the Rob Burrow Leeds Marathon .. wasnt overpriced considering the weekend & we had a great time there
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Antonio

Voyage de couple
Will not be my next choice
Séjour de 1 nuit en février 2024
Lauren R a répondu le 13 mai 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds. We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this. I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Lauren R a répondu le 29 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Alan

Séjour de 2 nuits en mars 2024
Lauren R a répondu le 23 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Janet

This has been my first stay in this hotel and I am seriously impressed, from checkin to checkout everything was on point. The breakfast was eclectic, fresh and plentiful. I asked for veggie sausage and said item was provided no bother if fact they were happy to do it. In particular I would like to give Lyzl ( I think that was her name) who was keen to show me the new outside seating area which is very pretty. All in all 10 out of 10 I will be back.
Séjour de 1 nuit en avril 2024
Lauren R a répondu le 22 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Carl

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Lauren R a répondu le 16 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Neil

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stay at this hotel regularly and it’s always great. Highly recommend
Séjour de 2 nuits en avril 2024
Lauren R a répondu le 8 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

S

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pool access
Séjour de 1 nuit en mars 2024
Lauren R a répondu le 8 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Reeve

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Fitness center. Specifically pool and gym
Séjour de 1 nuit en mars 2024
Lauren R a répondu le 2 avr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Mohammad

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Walkable from central station
Séjour de 1 nuit en mars 2024
Lauren R a répondu le 26 mars 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Kim

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were fantastic, spacious room and excellent breakfast. Great bar area
Séjour de 1 nuit en mars 2024
Lauren R a répondu le 18 mars 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Camilla

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Lauren R a répondu le 27 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

2/10 – Terrible

Paul

Séjour de 1 nuit en février 2024
Lauren R a répondu le 27 févr. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Sean

Séjour de 1 nuit en février 2024
Lauren R a répondu le 27 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Thomas

Séjour de 1 nuit en février 2024
Lauren R a répondu le 27 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 – Acceptable

Lana

Séjour de 1 nuit en février 2024
Lauren R a répondu le 20 févr. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

wai tung

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Lauren R a répondu le 20 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Steven

Séjour de 1 nuit en février 2024
Lauren R a répondu le 14 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Katie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would recommend
Stayed for one night and it was lovely. Breakfast was really nice too
Séjour de 1 nuit en février 2024
Lauren R a répondu le 13 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Nicki

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I loved the leisure facilities and the room was lovely. I wasn’t keen on the breakfast unfortunately but that’s a personal preference.
Séjour de 1 nuit en février 2024
Lauren R a répondu le 13 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 – Acceptable

Natasha

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Lauren R a répondu le 7 févr. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

8/10 – Bien

keenan

Points forts : État et installations de l’hébergement
Nice clean and friendly
Séjour de 3 nuits en février 2024
Lauren R a répondu le 7 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 – Acceptable

Paul

Points forts : Service et personnel, commodités
As a family of 5 we all found the beds very hard. Also there was a big group of chavvy party girls a few doors down from our room. Lots of knocking on doors to get let in at 4am. A very disturbed night for us all.
Séjour de 1 nuit en février 2024
Lauren R a répondu le 7 févr. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Simon

Séjour de 2 nuits en février 2024
Lauren R a répondu le 7 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Spencer

Séjour de 1 nuit en février 2024
Lauren R a répondu le 26 mars 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Oliver

Séjour de 1 nuit en février 2024
Lauren R a répondu le 7 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Bernardus

Ben in the front office was excellent.
Séjour de 1 nuit en février 2024
Lauren R a répondu le 7 févr. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
We’ll pass…
At first glance, the hotel looked lovely. It was also nice that there was parking on site. The lobby and restaurant area are really nice. The rooms are another story (at least ours was). The furniture was tired and the bed uncomfortable. We booked the hotel because it boasted a pool and spa facilities which were also underwhelming. We would’ve expected robes and slippers in our room to be able to move to and from the pool facilities but were only provided a towel upon entering. The changing rooms were dirty and smelly. The men’s changing room showers only had 1 of 3 cubicles that worked and the door locked. The pool area was crowded even though we had a booked time slot. All in all, we were left wanting and will look for another option next time we’re in town.
Séjour de 1 nuit en janvier 2024
Lauren R a répondu le 23 janv. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Alexandra

Séjour de 1 nuit en janvier 2024
Lauren R a répondu le 23 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Angie

Séjour de 1 nuit en janvier 2024
Lauren R a répondu le 16 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

2/10 – Terrible

Sanjay

Séjour de 2 nuits en janvier 2024
Lauren R a répondu le 16 janv. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All staff were helpful, friendly and professional, the room spacious and clean. The breakfast was beautifully cooked amd there was plenty of variety to suit all pallets as well as specials cooked to order. Would definitely stay again
Séjour de 2 nuits en janvier 2024
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

David

Séjour de 1 nuit en janvier 2024
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Ingrid

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 – Acceptable

MATTHEW

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Smart new lobby, disappointing bathroom
Nicely refurbished bar / restaurant with good food and a friendly barman. The hotel is let down by tired bathrooms, the water pressure was so low the shower water falls straight down from the head and you are left leaning into the wall to catch any flow.
Séjour de 2 nuits en janvier 2024
Lauren R a répondu le 8 janv. 2024
Thank you for your feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Conner

Séjour de 2 nuits en décembre 2023
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Josephine

Voyage en famille
Points forts : Commodités
Séjour de 3 nuits en décembre 2023
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 – Bien

Rose

Voyage en famille
Points forts : Propreté
High parking charge. Nice touches.
The breakfast was excellent. Other family were staying and for some reason they were not charged for parking, which I am annoyed about as there was limited parking and at £17 per 24 hours it’s extortionate. The room was okay, the shower a bit old fashioned. The addition of a fridge was great and appreciated. The tea and coffee and one hot chocolate were nice. The complimentary bar of chocolate was lovely as were the bottles of water in the fridge, very appreciated. The bathroom door did not close at all and this did not seem like a new problem. Another relative staying opposite there main door was open when I knocked on it and I shut it thinking it wld solve it but it still didn’t lock, this was a worry. As my room felt like someone had tried to open my door twice but I had locked it inside, so be careful and lock inside.
Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 16 janv. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.

10/10 – Excellent

Nicola

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 8 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 2 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Ingrid

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 2 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Katie

Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 2 janv. 2024
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

4/10 – Médiocre

suk ching

Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 2 janv. 2024
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

6/10 – Acceptable

Derek

Voyage en famille
Points forts : Service et personnel
Séjour de 3 nuits en décembre 2023
Lauren R a répondu le 28 déc. 2023
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

4/10 – Médiocre

warwick

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
It was the strangest night away and not for any good reason - when we arrived there were travellers that had taken up a section of the bar which was fine; however the longer the day went on the louder they got. We sat in the bar for a time but it just didn’t feel right. The lady behind the bar needs a mention. She was nice, gave us a couple packs of crisps on the house - probably due to the noise. We went out for dinner and a movie - when we arrived back at the hotel the travellers were singing at the top of their voices. One gentleman had no shirt on. We found this very strange for a 4* hotel. There was any amount of children running around unsupervised of all ages. Up and down the stairs in the main reception. One lift worked whilst we were there which meant going from ground floor to our floor consisting of a trip to all floors with a packed lift. Shower was filthy and also had no power unless I set the shower head to JET mode which gave me 3 strands of water. Breakfast was average, nothing special All in all not a great experience for £180 stay. £17.50 for parking included in that cost which is expensive for a hotel not quite in the centre of Leeds.
Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 28 déc. 2023
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 – Excellent

Phillip

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good staff nice hotel and facilities lovely breakfast clean rooms
Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 20 déc. 2023
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 – Excellent

Andrew

Séjour de 1 nuit en décembre 2023
Lauren R a répondu le 19 déc. 2023
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!