Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 710 avis sur 914." "
10 – Excellent
710
Note de 8 – Bien, d’après 150 avis sur 914." "
8 – Bien
150
Note de 6 – Acceptable, d’après 34 avis sur 914." "
6 – Acceptable
34
Note de 4 – Médiocre, d’après 7 avis sur 914." "
4 – Médiocre
7
Note de 2 – Terrible, d’après 13 avis sur 914." "
2 – Terrible
13
9,6/10
Propreté
9,6/10
Service et personnel
9,2/10
Commodités
9,6/10
État et installations de l’hébergement
9,2/10
Écoresponsabilité
Avis
10/10 – Excellent
Shirley
Voyage en famille avec de jeunes enfants, Voyage en famille
29 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel was very family friendly and spacious. The lighting provided an excellent mood.
Shirley
Séjour de 1 nuit en mars 2024
GM a répondu le 29 mars 2024
Dear Shirley, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Kevin Zilli, GM
10/10 – Excellent
Joseph, Purcellville
23 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Joseph
Séjour de 1 nuit en mars 2024
10/10 – Excellent
Hugo, Wesley Chapel
Voyage en famille
21 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great layout. Very comfortable for my family of four. The beds were clean, and the pull of our couch meant my son did not have to share a bed with his big brother.
Hugo
Séjour de 1 nuit en mars 2024
GM a répondu le 27 mars 2024
Dear Hugo, It is lovely to hear that we have received a glowing recommendation from you and your family. Thank you for sharing this complimentary review, and please know that we would love to host you again anytime you return to the area. Best, Kevin Zilli, GM
10/10 – Excellent
Fior
Voyage de couple
18 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Muy atentos, estaba super limpio, me encantó
Fior
Séjour de 1 nuit en mars 2024
GM a répondu le 19 mars 2024
Dear Fior, We are thrilled to have provided you with spotless accommodations and delightful service. Our team takes great pride in delivering on our core goals, so hearing that we met your expectations is truly gratifying. Your feedback is invaluable and we sincerely thank you for choosing our hotel. We would be delighted to welcome you back soon. Sincerely, Kevin Zilli, GM
8/10 – Bien
Janet
Voyage en famille
18 mars 2024
Points forts : Service et personnel, commodités
Staff was very nice. Shower had hair in it from a previous stay. Both rooms sinks( shower ones) were clogged, but were fixed promptly by the hotel maitenence guy. Kleenexes were empty, but the hotel gave us a new box. Over all was a good stay
Janet
Séjour de 1 nuit en mars 2024
GM a répondu le 18 mars 2024
Dear Janet, While it was not perfect, I am happy that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our SpringHill Suites. We hope to welcome you back for a flawless experience in the future. Best, Kevin Zilli, GM
8/10 – Bien
Bevin
Voyage en famille avec de jeunes enfants
17 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pool as a little cold but otherwise great stay.
Bevin
Séjour de 1 nuit en mars 2024
GM a répondu le 18 mars 2024
Dear Bevin, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Kevin Zilli, GM
10/10 – Excellent
Jay
Voyage en famille
15 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best place I have ever stayed
Jay
Séjour de 1 nuit en mars 2024
GM a répondu le 16 mars 2024
Dear Jay, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Kevin Zilli, GM
10/10 – Excellent
Aaron
Voyage en famille avec de jeunes enfants
9 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rented a room for my daughter’s birthday. Pool was nice, and the bar was great! Clean rooms and great customer service.
Aaron
Séjour de 1 nuit en mars 2024
GM a répondu le 10 mars 2024
Dear Aaron, We are absolutely thrilled to have been a part of your daughter's birthday celebration! It was our pleasure to be your host hotel for such a special occasion, and we are sincerely grateful for the trust you placed in us. We can't wait to welcome you back for even more unforgettable experiences in the future! Best, Kevin Zilli, GM
10/10 – Excellent
Michelle
8 mars 2024
Michelle
Séjour de 3 nuits en mars 2024
10/10 – Excellent
Stephanie
2 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stephanie
Séjour de 1 nuit en mars 2024
GM a répondu le 6 mars 2024
Dear Stephanie, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Kevin Zilli, GM
10/10 – Excellent
Mehrdad
28 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Mehrdad
Séjour de 1 nuit en février 2024
10/10 – Excellent
Marina
Voyage en groupe
26 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Took a week trip and enjoyed my time at this hotel!
Marina
Séjour de 6 nuits en février 2024
GM a répondu le 26 févr. 2024
Dear Marina, We loved hosting you and look forward to your return! Thank you for taking time out of your day to let the staff and other travelers know that the SpringHill Suites is a phenomenal option for a tremendous stay. We value your business and hope you come back sooner rather than later. Best, Kevin Zilli, GM
10/10 – Excellent
Jinny
22 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly staff. Nice property. Close to many dining and shopping options
Jinny
Séjour de 2 nuits en février 2024
GM a répondu le 24 févr. 2024
Dear Jinny, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Kevin Zilli, GM
10/10 – Excellent
SARAH
18 févr. 2024
SARAH
Séjour de 2 nuits en février 2024
10/10 – Excellent
anne
Voyage en famille
10 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Greatest T staff eager and to please
anne
Séjour de 4 nuits en février 2024
GM a répondu le 10 févr. 2024
Dear anne, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Kevin Zilli, GM
10/10 – Excellent
Kim, JOHNSON CITY
Voyage en famille
29 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a beautiful hotel, very clean and welcoming. Staff was friendly and helpful. Would definitely stay here again.
Kim
Séjour de 1 nuit en janvier 2024
GM a répondu le 29 janv. 2024
Dear Kim, Thank you for choosing our business and for sharing your valuable review with us. We are delighted to hear that you had a pleasant experience with us in a clean environment. It is our goal to consistently provide a great experience to our customers and your feedback will be shared with our team to encourage them to continue their good work. We look forward to serving you again soon. Best, Kevin Zilli, GM
8/10 – Bien
Christopher
23 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice. A great value.
Christopher
Séjour de 1 nuit en janvier 2024
GM a répondu le 24 janv. 2024
Dear Christopher, That is what we like to hear! Thank you so much for your generous review and complimenting our property's overall value. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Kevin Zilli, GM
10/10 – Excellent
John
Voyage d’affaires
23 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
John
Séjour de 1 nuit en janvier 2024
GM a répondu le 23 janv. 2024
Dear John, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Kevin Zilli, GM
10/10 – Excellent
Pat Renee
Voyage en famille
18 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pat Renee
10/10 – Excellent
Pat Renee
Voyage en famille
18 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pat Renee
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Daniela
Voyage en famille avec de jeunes enfants
15 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and friendly staff
Daniela
Séjour de 2 nuits en janvier 2024
GM a répondu le 16 janv. 2024
Dear Daniela, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please see us again soon. Best, Kevin Zilli, GM
8/10 – Bien
Jeremy
Voyage en famille avec de jeunes enfants
10 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Liked all except the toilets. The toilets were very loud when flushed. You can even hear the surrounding rooms when they flush. I have a child with Autism - sensory affected by loud noises. Other than toilets, property is great
Jeremy
Séjour de 3 nuits en janvier 2024
GM a répondu le 10 janv. 2024
Dear Jeremy, While it was not perfect, I am happy to see that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our SpringHill Suites. We hope to welcome you back for a flawless experience in the future. Best, Kevin Zilli, GM
10/10 – Excellent
Wyatt
3 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wyatt
Séjour de 1 nuit en décembre 2023
GM a répondu le 10 janv. 2024
Dear Wyatt, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Kevin Zilli, GM
10/10 – Excellent
Jeremy
31 déc. 2023
Jeremy
Séjour de 1 nuit en décembre 2023
8/10 – Bien
Drena
Voyage de couple, Voyage d’affaires
29 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All of the staff we encountered were extremely friendly and helpful. The front desk, bartender, chambermaids and breakfast staff without exception, were very pleasant.
The rooms were very clean and spacious. Great place at a very fair price. The only thing we wished for were better hot breakfast options.
Drena
Séjour de 1 nuit en décembre 2023
GM a répondu le 30 déc. 2023
Dear Drena,Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you, especially for recognizing the staff; I will share your kind comments. We look forward to seeing you upon your return to the area!Best,Kevin ZilliGeneral Manager
10/10 – Excellent
Voyageur vérifié
Voyage en groupe
17 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Helpful staff
Hotel is clean and staff is friendly and very helpful! Near dining and shopping.
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
GM a répondu le 18 déc. 2023
Dear Anonymous, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Kevin Zilli General Manager
10/10 – Excellent
Marvin
Voyage de couple
11 déc. 2023
Points forts : Propreté, service et personnel
Marvin
Séjour de 1 nuit en décembre 2023
8/10 – Bien
nancy
10 déc. 2023
nancy
Séjour de 2 nuits en décembre 2023
10/10 – Excellent
Marsha, Frederick
10 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My only criticism is that the breakfast was pretty lame. It had the basics, but nothing very interesting or appealing. However, the staff was attentive to it and made sure everything was clean, well presented and inviting.
Marsha
Séjour de 2 nuits en décembre 2023
GM a répondu le 11 déc. 2023
Dear Marsha, Thank you for your feedback. We want to make sure that we do the best job we can for you and all of our guests so your suggestions for improvement are appreciated. We appreciate you choosing our hotel and hope to welcome you back for an even better stay next time. Best, Kevin Zilli General Manager
10/10 – Excellent
Kathleen
Voyage de couple
3 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Could not open the blinds to see outsider
Kathleen
Séjour de 1 nuit en décembre 2023
GM a répondu le 5 déc. 2023
Dear Kathleen,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, areas for improvement, and for choosing our hotel. Please visit us again soon.Best,Kevin ZilliGeneral Manager
8/10 – Bien
Barbara
Voyage en famille
28 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were very pleasant and responsive. Check in was quick. The suite was spacious and clean. Love having coffee, tea and water all day. We had 4 people in the suite and only two bath towels, cuos, 1 coffee and a decalf and no pillows for the couch pull out.. when reserving for 4 in a room the room ahould be set for 4. But staff wrte very responsive to requests. Breakfast was handy, could offer more variety and some not so great.
Barbara
Séjour de 2 nuits en novembre 2023
GM a répondu le 29 nov. 2023
Dear Barbara, I know I am biased, but I feel we have the finest staff in Latrobe. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Kevin Zilli General Manager
10/10 – Excellent
Romeo
27 nov. 2023
Romeo
Séjour de 1 nuit en novembre 2023
GM a répondu le 18 déc. 2023
Dear Romeo, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Kevin Zilli General Manager
10/10 – Excellent
Daniel
15 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Hotel!!
Staff was friendly and room was great. Super clean and comfortable!!
Daniel
Séjour de 1 nuit en novembre 2023
GM a répondu le 15 nov. 2023
Dear Daniel, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our SpringHill Suites. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Kevin Zilli General Manager
10/10 – Excellent
Edmund
Voyage en famille
14 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel.
Edmund
Séjour de 1 nuit en novembre 2023
GM a répondu le 16 nov. 2023
Dear Edmund, Glad to hear it! Thank you for taking time out of your busy day to let us know that you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Kevin Zilli General Manager
8/10 – Bien
Charlie
Voyage en famille
13 nov. 2023
Points forts : Service et personnel, commodités
The staff is super-dooper great. The breakfast was great. HOWEVER, do not be fooled by the pictures on line of the room we got. It showed a separation between the two beds and a very large hide-a-bed that was also an l shaped large sofa.
There was NO separation and the sofa was small and the hide-a-bed not real comfortable. THAT was very disapointing. Had we been staying more than one night, I would have demanded another room that was like the pictures shown. The staff was so pleasant that I just sucked it up and kept the room. My family was OK with it but our sleep was disturbed because of the non-separation between the sofa and the two queen beds.
Charlie
Séjour de 1 nuit en novembre 2023
GM a répondu le 14 nov. 2023
Dear Charlie, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable thanks to our tremendous staff; we work hard to provide a pleasant experience. Your kind comments, which highlight some successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit. Best, Kevin Zilli General Manager
10/10 – Excellent
Voyageur vérifié
Voyage en famille
10 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just book it.
Great place to crash with the family. Spacious room. Nice lobby with great amenities. Bar a bonus! Good breakfast and very convenient location. Will stay again.
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
GM a répondu le 11 nov. 2023
Dear Anonymous,It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area.Best,Kevin ZilliGeneral Manager
10/10 – Excellent
Beth
10 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beth
Séjour de 1 nuit en novembre 2023
GM a répondu le 15 nov. 2023
Dear Beth, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Kevin Zilli General Manager
10/10 – Excellent
Angela
10 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Angela
Séjour de 1 nuit en novembre 2023
10/10 – Excellent
Dwayne
Voyage en famille, Voyage de couple
8 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Third or fourth time staying there it’s in a great location which makes it easier for us to visit family
Dwayne
Séjour de 6 nuits en novembre 2023
GM a répondu le 9 nov. 2023
Dear Dwayne, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and your kind words regarding our tremendous location. We are proud to be your favorite hotel in Latrobe and look forward to your next stay. Best, Kevin Zilli General Manager
10/10 – Excellent
Ramona
6 nov. 2023
Ramona
Séjour de 1 nuit en novembre 2023
8/10 – Bien
Marie
Voyage en famille
3 nov. 2023
Points forts : Propreté, service et personnel
Marie
Séjour de 2 nuits en novembre 2023
10/10 – Excellent
james
24 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice property with Continental breakfast . Hotel has Arnold Palmer displays, very clean, quiet, staff was very friendly and helpful, efficient checkin. Coffee maker, mini fridge and Microwave in room.
Only slight drawbacks, rooms could have usb ports and upgrade the coffee makers to Keurig coffee makers. Definitely would stay there again.
james
Séjour de 2 nuits en octobre 2023
GM a répondu le 26 oct. 2023
Dear james, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Kevin Zilli General Manager
10/10 – Excellent
Nina
Voyage en famille
24 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful view as well
Nina
Séjour de 1 nuit en octobre 2023
GM a répondu le 24 oct. 2023
Dear Nina, Thank you for taking the time to write a review. I’m pleased to learn that you found our hotel and the surrounding area beautiful. We appreciate your compliments and humbly request a return visit. Best, Kevin Zilli General Manager
8/10 – Bien
Sojeong
Voyage en famille
23 oct. 2023
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
.
Sojeong
Séjour de 1 nuit en octobre 2023
GM a répondu le 24 oct. 2023
Dear Sojeong, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Kevin Zilli General Manager
10/10 – Excellent
Bryan
21 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Phenomenal
It was a quick stopover. This place is meticulous. Super comfortable and staff is very helpful and welcoming. I can't imagine looking anywhere else for convenience or comfort.
Bryan
Séjour de 1 nuit en octobre 2023
GM a répondu le 22 oct. 2023
Dear Bryan, Thank you for your compliments and for choosing our SpringHill Suites. It is rewarding to hear that our cheerful staff and immaculate accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Kevin Zilli General Manager
10/10 – Excellent
David
12 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Uu
David
Séjour de 4 nuits en octobre 2023
GM a répondu le 14 oct. 2023
Dear David,It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon.Best,Kevin ZilliGeneral Manager
10/10 – Excellent
sharon
12 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
we thoroughly enjoyed our stay at this hotel. It's very comfortable and in a very good location. Michelle in the breakfast area is the star at breakfast, she says a friendly "good Morning" to everyone and is right on top of keeping the breakfast warm and plentiful.
sharon
Séjour de 2 nuits en octobre 2023
GM a répondu le 12 oct. 2023
Dear sharon, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our comfortable accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Kevin Zilli General Manager
10/10 – Excellent
Joseph
Voyage de couple
12 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, friendly staff. Free and good breakfast.
Joseph
Séjour de 5 nuits en octobre 2023
GM a répondu le 28 oct. 2023
Dear Joseph,Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit.Best,Kevin ZilliGeneral Manager
10/10 – Excellent
Michele
10 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean rooms
Michele
Séjour de 2 nuits en octobre 2023
GM a répondu le 12 oct. 2023
Dear Michele, I am ecstatic to know that your stay was exceptional thanks to our spotless accommodations. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Thank you for choosing SpringHill Suites. Best, Kevin Zilli General Manager