Title: Palms Place Condo Hotel & Casino - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palms Place Condo Hotel & Casino Hotel connected to a shopping center in Las Vegas with a full-service spa ## Photo gallery for Palms Place Condo Hotel & Casino ![Outdoor pool - Palms Place Condo Hotel & Casino (Las Vegas)](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/ef560fae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Palms Place Condo Hotel & Casino (Las Vegas)](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/w1085h692x0y3-53cb3eeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-fridge, microwave, stovetop, coffee/tea maker - Palms Place Condo Hotel & Casino (Las Vegas)](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/w1276h847x4y4-838ec6cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Palms Place Condo Hotel & Casino (Las Vegas)](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/w1154h649x4y3-52c8d948.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Palms Place Condo Hotel & Casino (Las Vegas)](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/e941a2c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Casino at the Rio All-Suite Hotel and Bellagio Casino, Palms Place Condo Hotel & Casino provides a casino, 2 coffee shops/cafes, and laundry facilities. Hit the jackpot at this hotel with amenities such as 10 casino VIP rooms, a sportsbook, and 20 casino gaming tables. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center. ## Reviews 6.6 ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Deluxe Apartment ![Terrace/patio](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/c0142dc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Mini-fridge Separate bedroom Jetted bathtub - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed - Mountain view ### View all photos for Superior Apartment ![Individually furnished, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/dfd76607.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Mini-fridge Separate bedroom Jetted bathtub - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed - City view ### View all photos for Executive Studio Suite ![Individually furnished, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/w1280h846x0y4-cd33d770.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Mini-fridge Separate bathtub and shower Jetted bathtub - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed - Mountain view ### View all photos for Deluxe Studio Suite ![Living area](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/w1280h846x0y4-27101291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Mini-fridge Separate bathtub and shower Jetted bathtub - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed - Mountain view ### View all photos for Junior Studio ![Mini-fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/w1083h688x3y0-8181628c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Mini-fridge Separate bathtub and shower Jetted bathtub - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed - City view ### View all photos for Superior Studio ![Individually furnished, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101130000/101124600/101124583/3154e353.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Soundproofed Individually furnished Air conditioning Heating Kitchenette Mini-fridge Separate bathtub and shower Jetted bathtub - Sleeps 5 - 1 King Bed and 1 Queen Sofa Bed - City view ## You may also like Ad ![5 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/1000000/800000/792500/792446/7f201592.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palms Casino Resort Las Vegas - Pool - Spa - Parking included - Restaurant 8.4 Very good 4,577 reviews CA $70 CA $146 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Las-Vegas-Hotels-The-Palms-Casino-Resort.h792446.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=178276&destination=Las Vegas (and vicinity)&destType=MARKET&latLong=36.114666,-115.172872&searchId=2a4be0f7-6007-42c3-9560-e3c14a04e0fb&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/1000000/50000/41100/41080/fb382922.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### New York-New York Hotel & Casino Las Vegas Strip - Pool - Hot tub - Pet friendly - Restaurant 8.6 Excellent 13,030 reviews CA $38 CA $113 total includes taxes & fees Jan 29 - 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Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 2,598 reviews CA $147 CA $229 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Las-Vegas-Hotels-Elara-By-Hilton-Grand-Vacations-Center-Strip.h2784522.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=178276&destination=Las Vegas (and vicinity)&destType=MARKET&latLong=36.114666,-115.172872&searchId=2a4be0f7-6007-42c3-9560-e3c14a04e0fb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLas-Vegas-Hotels-Palms-Place-Condo-Hotel-Casino.h101124583.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLas-Vegas-Hotels-Palms-Place-Condo-Hotel-Casino.h101124583.Hotel-Information) ## About the area Located in Las Vegas, Palms Place Condo Hotel & Casino is connected to a shopping center. Colosseum at Caesars Palace and The Cosmopolitan Casino are cultural highlights, and travelers looking to shop may want to visit Fremont Street Experience and LINQ Promenade. Looking to enjoy an event or a game? See what's going on at Allegiant Stadium or MGM Grand Garden Arena. [Visit our Las Vegas travel guide](https://www.expedia.ca/Las-Vegas.dx178276) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.11406%2C-115.19290&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9WxxnNzKN2tTdxTLTkj5GxuSZpI=) 4321 W Flamingo Rd, Las Vegas, NV, 89103 ### What's nearby - ![Bellagio Casino](https://images.trvl-media.com/place/6165346/2ccfd5da-e798-488e-8082-25131253adfc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bellagio Casino 4 min drive \- 1.9 km - ![LasVegas_FountainsofBellagio_6064869_04](https://images.trvl-media.com/place/6064869/692ea659-aaa4-4204-8a75-dd4bfaef61b1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fountains of Bellagio 4 min drive \- 1.9 km - ![Last April I watched Elton John at Caesar's Palace with the show "The Million Dollar Piano". One of The best shows of my life. Unforgettable! #LasVegas #Blue ](https://images.trvl-media.com/place/143393/74e7f6d7-cbb9-42e7-9906-298a8b3e8fd5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Colosseum at Caesars Palace 4 min drive \- 2.3 km - Gold Coast Casino 3 min walk \- 0.3 km - Casino at the Rio All-Suite Hotel 7 min walk \- 0.6 km ### Getting around - MGM Grand Monorail Station 4 min drive - Las Vegas International Airport Station 17 min drive - Harry Reid Intl. Airport (LAS) 16 min drive ### Restaurants - Tim Ho Wan 8 min walk - Chick-fil-A 3 min walk - Ping Pang Pong 3 min walk - Sonic Drive-In 8 min walk - Gold Coast Bowling Center 3 min walk ## About this property ### Palms Place Condo Hotel & Casino Hotel near Casino at the Rio All-Suite Hotel Bellagio Casino is located near Palms Place Condo Hotel & Casino, which provides a casino, 2 coffee shops/cafes, and laundry facilities. Hit the jackpot at this hotel with amenities such as 10 casino VIP rooms, a sportsbook, and 20 casino gaming tables. Treat yourself to a massage at the onsite spa. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking and valet parking - A 24-hour front desk, smoke-free premises, and a vending machine Room features All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. More conveniences in all rooms include: - Kitchenettes with mini fridges, microwaves, and stovetops - Wardrobes/closets, electric kettles, and heating ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/89000000/88680000/88675600/88675586/0e5f375d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palms Place Vacation Suites Collection Las Vegas - Pool - Spa - Parking included - Free WiFi 8.0 Very good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=88675586&PinnedHotelID=88675586&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/20000000/19430000/19425000/19424928/c6e33bd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Suites at the Palms Las Vegas - Pool - Hot tub - Kitchen - Parking included 8.0 Very good 175 reviews CA $86 CA $305 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19424928&PinnedHotelID=19424928&HadPinnedHotel=true®ionId=-1&adults=2) ![Upgraded One-Bedroom- StripView Balcony + Sleeps 6 | Living area](https://images.trvl-media.com/lodging/17000000/16740000/16734700/16734690/11c672db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### StripViewSuites at Palms Place Las Vegas - 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Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=215776&PinnedHotelID=215776&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, 4 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/97000000/96190000/96184000/96183937/f144d585.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucky Gem Penthouse Suites at Signature Las Vegas - Pool - Hot tub - Kitchen - Parking included 8.2 Very good 47 reviews CA $124 CA $436 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=96183937&PinnedHotelID=96183937&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/802800/802737/0c11bc14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Westgate Flamingo Bay Resort Spring Valley - Pool - Hot tub - Pet friendly - Parking included 8.8 Excellent 1,006 reviews CA $121 CA $183 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=802737&PinnedHotelID=802737&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/100000000/99110000/99103600/99103600/e36c41e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 25 HIGH FLR MGM Signature Balcony Las Vegas - Pool - Spa - Parking included - Free WiFi 6.4 6 reviews CA $191 CA $605 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=99103600&PinnedHotelID=99103600&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=101124583&PinnedHotelID=101124583&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=101124583,88675586,19424928,16734690,1847179) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - 2 coffee shops/cafes - A bar/lounge - A restaurant - Couples/private dining ### Things to do - 20 gaming tables - 50 slot machines - Casino (15,000 square feet of space) - Full-service spa - Outdoor pool - Sportsbook ### Family friendly - In-room kitchenette - In-room microwave - Laundry facilities - Mini-fridge - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Business services - 24-hour business center ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - No elevator - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Jetted bathtub - Separate bathtub and shower - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle - Kitchenette - Microwave - Mini-fridge - Stovetop ### More - Air conditioning - Desk - Desk chair - Heating - Individual furnishings - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 250 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 2000042.046 ### We should mention This property does not have elevators ### Property is also known as Palms Place & Casino Las Vegas The Palms Place Condos by Orgoto The Palms Place Condos by Zelloo Palms Place Condo Hotel & Casino Apartment Palms Place Condo Hotel & Casino Las Vegas Palms Place Condo Hotel & Casino Apartment Las Vegas ## Frequently asked questions ### Does Palms Place Condo Hotel & Casino have a pool? ### How much does it cost to stay at Palms Place Condo Hotel & Casino? ### Is Palms Place Condo Hotel & Casino pet-friendly? ### How much is parking? ### What time is check-in at Palms Place Condo Hotel & Casino? ### What time is check-out at Palms Place Condo Hotel & Casino? ### Where is Palms Place Condo Hotel & Casino located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palms Place Condo Hotel & Casino Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.0 Amenities ### 7.2 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 28 8 - Good 5 6 - Okay 10 4 - Poor 14 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Elena Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed here 2x now & never been disappointed. The rooms are bigger than what you can find in the strip. We even got a balcony overlooking the strip & I like that we have a quiet place separate from the casino but easily accessed by a dedicated pathway. The ambiance is quite opulent & the buffet & eateries are sufficient ##### Elena Stayed 2 nights in Dec 2025 ### 8/10 Good #### Santana Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was warm and welcoming. Was saddened the balcony doors don’t open at all. ##### Santana Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Elizabeth Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was spacious and quiet. Made it easy to enjoy a relaxing night ##### Elizabeth Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Justin Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good day Me and My Wife was happy with our room. The only thing that was wrong was the bathtub jet didn’t work but other than that we had a great view, comfortable bed and overall comfortable room. ##### Justin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### toshihiko Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities gym was clean and there were plenty of equipments. ##### toshihiko Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kim Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome will stay again ##### Kim Stayed 1 night in Aug 2025 ### 4/10 Poor #### Brittany Jan 25, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room was dirty and run down. Pillows were stained and microwave didn’t work. ![](https://a.travel-assets.com/ugc/hotel-reviews/f86d6f64-e37b-4d15-9ff9-e8d78692e31f-1769373124031.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b691fccc-d707-4bc3-ae15-72b4b4035b6c-1769373134274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brittany Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Hilario Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Was a good experience to stay in your hotel. Love it. ##### Hilario Stayed 1 night in Oct 2025 ### 6/10 Okay #### Yakaday Aug 7, 2025 For the most part it was a nice stay ##### Yakaday Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rene Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay close to strip. Ubers available all the time ##### Rene Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Essence Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the palms place! ##### Essence Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Shon Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Didn’t shopp ##### Shon Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Carmen Apr 27, 2025 Liked: Cleanliness, staff & service, amenities Love the room layout ##### Carmen Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Michael Jul 31, 2025 Closed ##### Michael Stayed 1 night in Jul 2025 ### 8/10 Good #### Elizabeth Nov 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was a mix up between Zello and The Palms place with my reservation. My husband and I waited almost 2 hours to have it resolved. The staff who checked us in apologized and gave us food credit to use but when we used it the restaurant did not honor it. Thanks to Mara the night shift front desk and the morning supervisor Joseph for giving us a new food credit which we used for the Palm AYCE. Otherwise the room was clean and comfortable for night stay. ##### Elizabeth Stayed 1 night in Nov 2025 ### 6/10 Okay #### Mohammed Aug 16, 2025 Disliked: Cleanliness, amenities they charge 90 dollars for cleaning the room ???? ##### Mohammed Stayed 4 nights in Aug 2025 ### 6/10 Okay #### WALTER Jun 8, 2025 The property needs to invest in new towels ##### WALTER Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Sarah Oct 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Extra charges not disclosed when booking and the room had damage all over. Notified the property at check-in and nobody got back with me, still awaiting a resolution to the situation. Horrible experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/2132cd7e-844b-44f5-9b6d-8d882d841527-1760405165258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/627a2d69-bd34-44ae-8f3e-c8630bfdfe39-1760405174404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4432bfa2-b3ae-48c3-b498-4facd6225d50-1760405176149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89596b37-2ebe-4f21-a383-68960bccd3f4-1760405177446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 1 night in Oct 2025 ### 4/10 Poor #### Jessica Aug 6, 2025 Disliked: Amenities, property conditions & facilities I was very unhappy with cleaning fee. The pool area was small and loud ##### Jessica Stayed 1 night in Aug 2025 ### 4/10 Poor #### Cynthia Jul 26, 2025 Disliked: Cleanliness, property conditions & facilities The room was not clean at all during arrivals during my stay there were stained sheets and bottles in the drawer no clean or freshness ##### Cynthia Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Raymond Charles Oct 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pool unavailable but wasn’t informed before arriving. Was charged $200 deposit after being informed I would not have to if I paid $55.00 damage waiver to Livily. Had to pay $90 cleaning at check-in but knew nothing of this before arriving. Would have booked elsewhere had I known any of this ahead of time. Front desk was supposed to email me copy of deposit so I could receive $55 refund but never sent email. Will never use Orbitz again. ##### Raymond Charles Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Najeea Jul 22, 2025 My room was dirty and I had to pay for towels room balcony was locked that’s why I got the room and there was no soap in the bathrooms ##### Najeea Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Julia Jul 8, 2025 Liked: Cleanliness, amenities No remote for Tv in front of bed. Other tv only had apps to sign in. ##### Julia Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Renny Jul 14, 2025 Liked: Staff & service Disliked: Property conditions & facilities I was never notified about the $90 cleaning fee & no balcony access. The room has a balcony but it’s locked so you literally cant get on it…. Service was good, hotel room has nice features but you could tell by the floors walls and few stains in the coach that there had been some serious hotel parties there prior. As someone who lives in LV and has been to serval hotels, this one I would not recommend. ##### Renny Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Neptalid Jul 6, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Do not I repeat do not book through Expedia to stay at Palms balcony suite. They allowed 3rd party vendors to rent through Expedia and charge you a $90 cleaning fee! They don’t let you check in early unless the 3rd party allows it which they didn’t allow me. The room was mediocre. Front desk staff were rude. ##### Neptalid Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Premier Monterey Bay Getaway, just minutes to Carmel.](https://www.expedia.ca/Monterey-Hotels-Premier-Monterey-Bay-Getaway.h58300161.Hotel-Information) > > [Hotels in Naples](https://www.expedia.ca/Naples-Hotels.d6034774.Travel-Guide-Hotels) > > [Farmstay Madison](https://www.expedia.ca/Madison-Agritourism.d3000434494-aaAgritourism.Travel-Guide-Accommodation) > > [2BR Storey Lake Condo + Free Pet Fee | Near Disney](https://www.expedia.ca/Orlando-Hotels-Condo-Resort-FREE-Pet-Fee-Under-25lbs.h73975344.Hotel-Information) > > [Oceanfront Hotels in Nova Scotia](https://www.expedia.ca/Destinations-In-Nova-Scotia-Oceanfront-Hotels.0-0-d11173-tOceanfrontHotels.Hotel-Filter-Destinations) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Whiskey Pete's Hotel & Casino](https://www.expedia.ca/Primm-Hotels-Whiskey-Petes-Hotel-Casino.h694253.Hotel-Information) > > [Primm Valley Resort & Casino](https://www.expedia.ca/Primm-Hotels-Primm-Valley-Resort-Casino.h692613.Hotel-Information) > > [Hotels in Tingui](https://www.expedia.ca/Tingui-Curitiba-Hotels.0-n553248635318282984-0.Travel-Guide-Filter-Hotels) > > [Hotels near Angus L. 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