Title: JPark Island Resort & Waterpark - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JPark Island Resort & Waterpark Beachfront resort with 10 restaurants and 7 outdoor pools ![7 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/18533234.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/77cb6aad-44cb-4a62-b6e1-d8b9fd4c387d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Sundeck](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/6f59519c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/a3a8f67f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/dfef58ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JPark Island Resort & Waterpark offers beachfront relaxation and aquatic fun. Enjoy a private beach with sun loungers and great snorkeling. The property has seven outdoor pools, a lazy river, and a spa with hot stone massages. Guests consistently praise the attentive staff. 8.4 Very good ## Popular amenities - - Bar - Breakfast available - Room service - On private beach - Gym ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Room](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/eb7d8349.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.4 Good 8 reviews ### Highlights Furnished balcony or patio Air conditioning Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Separate bathtub and shower Bathrobes - 409 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/cf17245b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean 7.0 Good 2 reviews ### Highlights Furnished balcony or patio Air conditioning Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Separate bathtub and shower Bathrobes - 409 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![24-inch LCD TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/5cb96690.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mactan Suite Room ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Kitchenette Refrigerator LCD TV Separate bedroom Blackout drapes/curtains - 818 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mactan Suite Ocean](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/f412b8c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mactan Suite Ocean 9.6 Exceptional 4 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Kitchenette Refrigerator LCD TV Separate bedroom Blackout drapes/curtains - 818 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Premier Room](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/17365ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Furnished balcony or patio Air conditioning Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Rainfall showerhead Private bathroom - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLapu-Lapu-Hotels-JPark-Island-Resort-Waterpark.h2873976.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLapu-Lapu-Hotels-JPark-Island-Resort-Waterpark.h2873976.Hotel-Information) ## About the area Located on a private beach, JPark Island Resort & Waterpark is in Maribago, a neighborhood in Lapu-Lapu. Magellan's Cross is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Traveling with kids? Consider Jpark Island Waterpark and Jose R. Gullas Halad Museum. With kayaking and scuba diving nearby, you'll find plenty of adventures in the water. [Visit our Lapu-Lapu travel guide](https://www.expedia.ca/Lapu-Lapu.dx9729) [View more Resorts in Lapu-Lapu](https://www.expedia.ca/Lapu-Lapu-Resort-Hotels.d9729-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.28253%2C123.99480&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BmFIktxSqbc-cU-VOytBFHCg3yI=) M L Quezon Highway, Maribago, Lapu-Lapu, Cebu, 6015 ### What's nearby - Jpark Island Waterpark - 2 min walk - 0.2 km - Gaisano Grand Mall Mactan - 5 min drive - 3.7 km - Magellan Monument - 5 min drive - 4.1 km - Cebu Yacht Club - 10 min drive - 7.7 km - Mactan Marina Mall - 11 min drive - 8.4 km ### Getting around - Mactan - Cebu Intl. Airport (CEB) - 30 min drive ### Restaurants - ‪San Miguel Plaza - ‬4 min walk - ‪F&F Yakiniku Steak Restaurant - ‬4 min walk - ‪The Abalone - ‬2 min walk - ‪JLounge - ‬2 min walk - ‪Maru Korean Restaurant - ‬3 min walk ## About this property ### JPark Island Resort & Waterpark Luxury family-friendly resort located in Maribago A casino, free water park access, and a swim-up bar are just a few of the amenities provided at JPark Island Resort & Waterpark. This resort is a great place to bask in the sun with a private beach, sun loungers, and snorkeling. Indulge in aromatherapy, a facial, and a hot stone massage at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the gym, as well as activities like boat tours and parasailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site. Other perks at this resort include: - 7 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas - Free self parking - Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge) - A porter/bellhop, newspapers in the lobby, and a billiards/pool table - Guest reviews say great things about the helpful staff Room features All 820 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - 24-inch LCD TVs with premium channels and DVD players - Furnished balconies or patios, refrigerators, and electric kettles ## Similar properties ![Couples treatment rooms, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/b02f9c5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Mactan, Cebu Lapu-Lapu - On private beach - Pool - Hot tub - Spa 9.2 Wonderful 1,042 reviews CA $249 CA $310 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) ![Kayaking](https://images.trvl-media.com/lodging/1000000/380000/375200/375155/dcb16f22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plantation Bay Resort and Spa Suba - On private beach - Pool - All-inclusive - Spa 9.0 Wonderful 1,004 reviews CA $289 CA $365 total includes taxes & fees Nov 7 - 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Waterslide 7.8 Good 289 reviews CA $87 CA $99 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=15715493&PinnedHotelID=15715493&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/4000000/3940000/3936400/3936349/476d0953.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Cebu Mabolo - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,050 reviews CA $144 CA $162 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3936349&PinnedHotelID=3936349&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Limo/town car service - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,300 for adults and PHP 650 for children - 10 restaurants - 3 bars/lounges - A swim-up bar ### Restaurants on site - The Abalone ### Things to do - 7 outdoor pools - Arcade/game room - Billiards/pool table - Boat tours - Casino - Children's pool - Free water park - Full-service spa - Gym - Lazy river - Mini golf - Motor boating - Parasailing - Shopping - Snorkeling - Table tennis - Waterslide ### Family friendly - 7 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - DVD player - Free water park access - In-room refrigerator - Lazy river - Lifeguards on site - Mini golf - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Spa open daily - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 24-inch LCD TV with premium cable channels - DVD player ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: PHP 6500 - New Year's Eve (December 31) Gala Dinner per child: PHP 3250 (from 7 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PHP 1300 for adults and PHP 650 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is required for transportation to and from this property ### Property is also known as Imperial Palace Waterpark Imperial Palace Waterpark Lapu Lapu Imperial Palace Waterpark Resort Imperial Palace Waterpark Resort Lapu Lapu JPark Island Resort Waterpark Lapu Lapu JPark Island Resort Waterpark JPark Island Waterpark Lapu Lapu JPark Island Resort Waterpark Lapu-Lapu Imperial Palace Waterpark Hotel Lapu Lapu JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island JPark Island Waterpark Lapu-Lapu JPark Waterpark LapuLapu Jpark & Waterpark Lapu Lapu JPark Island Resort & Waterpark Resort JPark Island Resort & Waterpark Lapu-Lapu JPark Island Resort & Waterpark Resort Lapu-Lapu ## Frequently asked questions ### Does JPark Island Resort & Waterpark have a pool? > Yes, this property has 7 outdoor pools and a children's pool. ### How much does it cost to stay at JPark Island Resort & Waterpark? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at JPark Island Resort & Waterpark on Nov 26, 2025 start from CA $300.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Lapu-Lapu-Hotels-JPark-Island-Resort-Waterpark.h2873976.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is JPark Island Resort & Waterpark pet-friendly? > No, pets are not allowed at this property. ### How much is parking at JPark Island Resort & Waterpark? > Self parking is free at this property. ### What time is check-in at JPark Island Resort & Waterpark? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at JPark Island Resort & Waterpark? > Check-out is at noon. ### Where is JPark Island Resort & Waterpark located? > Nestled on the beach, this Maribago resort is within 3 mi (5 km) of Jpark Island Waterpark, Mactan Shrine, and Gaisano Grand Mall Mactan. Mactan Export Processing Zone and Mactan Doctors' Hospital are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JPark Island Resort & Waterpark Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 453 8 - Good 369 6 - Okay 119 4 - Poor 33 2 - Terrible 28 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Dennis Rey Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect for family bonding. ##### Dennis Rey Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sheirra Lane May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay! ##### Sheirra Lane Stayed 1 night in Apr 2025 ### 10/10 Excellent #### ROSEPHIL May 16, 2025 Liked: Cleanliness, staff & service excellent experience with staff. lazy river and wave pool under maintenance ##### ROSEPHIL Stayed 1 night in May 2025 ### 8/10 Good #### Susana Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a good place for families. Check in was a little long. We checked in early but unfortunately our room was not yet ready. We were able to make use of the pools. The grouds were nice and clean. There was a big main pool, lazy river, lids play area, and beach. Due to the weather we were unable to into the ocean water. ##### Susana Stayed 3 nights in Jul 2025 ### 8/10 Good #### Manu Feb 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing…we had a great stay.. great pools and amazing staff ##### Manu Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Shintaku Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Shintaku Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### jowell Sep 1, 2024 Liked: Staff & service, amenities, property conditions & facilities Great staff ##### jowell Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### David Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice and relaxing place to spend a few days. Staff are absolutely first class. ##### David Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### William Nov 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very respectful and always willing to offer assistance in all interactions with our family. ##### William Stayed 7 nights in Nov 2023 ### 8/10 Good #### Richard Apr 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and water park are nice. They do allow considerable amount of “day pass” patrons visit which crowds large pool/water park areas and makes very difficult for hotel guests to find good seating. ##### Richard Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Chris Aug 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here on my visit to getting married. My fiancé, whom lives in the Philippines enjoyed the stay as much as I did. ##### Chris Stayed 6 nights in Aug 2023 ### 8/10 Good #### Shunsuke Aug 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities quiet ##### Shunsuke Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller Sep 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It would be great if they had a diver to do turtle and sardines run and island hoping. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 8/10 Good #### Naoyuki Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Naoyuki Stayed 3 nights in Oct 2024 ### 4/10 Poor #### Sven Jonas May 2, 2025 Liked: Staff & service #### Greed The whole resort is a setup to rip off money from mainly Korean charter tourists. I wouldn’t recommend anyone to go here. The water park for kids is quite ok for a day or two. The Pororo playground in the hotel is small compared to a regular playground in a mall but cost ten times more. Wow totally crazy. And to finalize the rip off they can’t arrange a regular taxi to the airport. You are supposed to take the hotel taxi also ten times more expensive than a regular taxi. ##### Sven Jonas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Charlie Oct 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Giggity giggity ##### Charlie Stayed 3 nights in Oct 2023 ### 6/10 Okay #### Verified traveller Sep 22, 2024 Liked: Cleanliness, staff & service The room service food quality was poor. ##### Verified traveller Stayed 4 nights in Sep 2024 ### 8/10 Good #### Masato May 8, 2024 Liked: Staff & service, amenities, property conditions & facilities Great for family. My kinds enjoyed a lot. Hotel stuffs are very kind and friendly. Many kinds of pools. The restaurant for breakfast was too crowded. So many Korean sign and signboards. Not feel local Asian resort for other country people. ##### Masato Stayed 3 nights in May 2024 ### 6/10 Okay #### Sungmoo Feb 25, 2024 Liked: Cleanliness Disliked: Staff & service #### too crowded Too crowded. ##### Sungmoo Stayed 2 nights in Feb 2024 ### 6/10 Okay #### JUAN PABLO Aug 29, 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness There are cockroaches in the room. ##### JUAN PABLO Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### James Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities JPark was an absolutely amazing place to stay and the staff was incredibly friendly, helpful, and over all incredible. The property is great and very family friendly. The multiple pools and huge variety of children’s activities made it a great family vacation. But I really can’t say enough about the staff. The people really made it special for us and always made sure our kids (4 and 6 years old) had a great time. Really above and beyond. As is typical for resorts, the property is an island of luxury amidst the bustle of a city, but it was easy to get around as needed. By far the most family friendly vacation we’ve been on, catering to the kids and parents alike. ##### James Stayed 6 nights in Mar 2024 ### 4/10 Poor #### JAE JIN Dec 24, 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Wifi is terrible Wifi is too late. Jpark must change internet service. I can’t use hotel wifi even in the lobby and all restaurants ##### JAE JIN Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Bricalyn Nov 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Poor connection ##### Bricalyn Stayed 2 nights in Oct 2023 ### 8/10 Good #### Michael Jun 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The resort staff was amazing. The rooms were clean but a bit dated. The restaurants were ok but didn't have a great variety. The breakfast buffet was great. The Chinese restaurant was also very good. The pool, water park and ocean beach area was maintained well and clean. The beach bar had good drinks. The casino which is connected but not part of hotel was disappointing and not very welcoming. The majority of the customers seem to be Korean and it was difficult chatting with other guests. The suite was well appointed and had 1.5 baths to help with kids. The only strange thing was the lack of Filipino style toilet facilities, no hose or bucket. I noticed, as with other hotels, a lack of towels in the room. It is necessary to call for towels especially if you shower before dinner and in the morning. The staff was very helpful and delivered towels or ice on request. It was a good resort for families. ##### Michael ### 4/10 Poor #### JunSang May 30, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities I just arrived at 13:30. I asked to check in and it was very humid and hot, but I could get in after waiting for more than 2 hours. What's more incomprehensible is that even when I went to the front desk at 3 o'clock, the room was not cleaned, staff didn't answer exactly when I could enter the room.. Also, during check-in, There is no excuse for the customer even though the check-in process is delayed. the front desk staff don't focus on the service and they just answer the phone or continue to chat with colleagues around them.. I don't know how many stars it is, but customer service is really terrible. ##### JunSang ## Expedia's Latest Trends ### Hotels > [Plantation Bay Resort and Spa](https://www.expedia.ca/Lapu-Lapu-Hotels-Plantation-Bay-Resort-And-Spa.h375155.Hotel-Information) > > [Henann Resort Alona Beach](https://www.expedia.ca/Panglao-Hotels-Henann-Resort-Alona-Beach.h4521273.Hotel-Information) > > [Hotel Vincci EverEden](https://www.expedia.ca/Athens-Hotels-EverEden-Beach-Resort-Hotel.h663369.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Motel6 Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels-Motel-6.0-0-d6139537--bMotel6.Travel-Guide-Filter-Hotels) > > [Hotels near Century Casino](https://www.expedia.ca/Century-Casino-Hotels.0-l553248621532864556-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Varadero](https://www.expedia.ca/Varadero-Hotels-All-Inclusive-Hotel.0-0-d3735-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [HFX Airport Hotel](https://www.expedia.ca/Goffs-Hotels-HFX-Airport-Hotel.h528264.Hotel-Information) > > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Casa Del Mar](https://www.expedia.ca/Los-Angeles-Hotels-Casa-Del-Mar.h328747.Hotel-Information) > > [Best Western Inn At Penticton](https://www.expedia.ca/Penticton-Hotels-Best-Western-Inn-At-Penticton.h14766.Hotel-Information) > > [Mithi Resort & Spa](https://www.expedia.ca/Dauis-Hotels-Mithi-Resort-Spa.h8460711.Hotel-Information) > > [Hotel Byblos Saint-Tropez](https://www.expedia.ca/Sainte-Maxime-Saint-Tropez-Hotels-Hotel-Byblos-Saint-Tropez.h46291331.Hotel-Information) > > [Secrets Huatulco Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Secrets-Huatulco-Resort-Spa-Adults-Only.h4296294.Hotel-Information) > > [Luxury Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-Luxury-Hotel.0-0-d42-tLuxuryHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Goffs (YHZ) to Florence (FLR)](https://www.expedia.ca/lp/flights/yhz/flr/halifax-to-florence) > > [Flights from Reno (RNO) to Calgary (YYC)](https://www.expedia.ca/lp/flights/rno/yyc/reno-to-calgary) > > [Flights from Paris (CDG) to Brussels (BRU)](https://www.expedia.ca/lp/flights/cdg/bru/paris-to-brussels) > > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [Flights from Vancouver (YVR) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/yvr/ams/vancouver-to-amsterdam) > > [Flights from Lisbon District (LIS) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/lis/yeg/lisbon-to-edmonton) > > [Flights from Calgary (YYC) to San José del Cabo (SJD)](https://www.expedia.ca/lp/flights/yyc/sjd/calgary-to-san-jose-del-cabo) > > [Flights from Edmonton (YEG) to Beijing (PEK)](https://www.expedia.ca/lp/flights/yeg/pek/edmonton-to-beijing) > > [Flights from Calgary (YYC) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yyc/ylw/calgary-to-kelowna) ### Packages > [All Vacations](https://www.expedia.ca/All.d3000018794.Destination-Travel-Guides) > > [Blue Mountain Village Vacations](https://www.expedia.ca/Blue-Mountain-Village.d553248621532864943.Destination-Travel-Guides) > > [Portugal](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/147/Portugal) > > [Switzerland Vacations](https://www.expedia.ca/Switzerland.d174.Destination-Travel-Guides)