Title: Hacienda Plaza de Armas (Hotel) - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Plaza de Armas Travelers can sip cocktails at the water's edge before enjoying locally inspired meals throughout the day at this lakeside retreat ![City Double Room](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/7b90f258.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/9036b29c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/9270fabe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily self-serve breakfast](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/f9596907.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/99dcf35f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Plaza de Armas offers tranquil lake views and practical amenities. Enjoy a complimentary self-serve breakfast, meals at Taypicamana restaurant, and drinks at the bar. The property provides in-room WiFi, dry cleaning services, and a business center. VIP Access 8.4 Very good ## Popular amenities - Bar - Breakfast included - Room service - Laundry - Parking included - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/df3849d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard - 193 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/cf195201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Cable channels Wardrobe or closet - 205 sq ft - Sleeps 1 - 1 Twin Bed ![Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/c18cf50c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Twin Beds 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Cable channels Wardrobe or closet - 205 sq ft - Sleeps 3 - 2 Twin Beds ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/cf195201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Cable channels Wardrobe or closet - 205 sq ft - Sleeps 3 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/11098583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Cable channels Wardrobe or closet - 237 sq ft - Sleeps 3 - 3 Twin Beds ![Suite](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/3a88b933.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Bathrobes Cable channels - 258 sq ft - Sleeps 3 - 1 King Bed ![City Twin Room](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/575f5828.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Twin Room ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Cable channels Wardrobe or closet - 205 sq ft - Park view - Sleeps 2 - 2 Twin Beds ![City Double Room](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/7b90f258.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Shower/tub combination Private bathroom Cable channels Wardrobe or closet - 205 sq ft - City view - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/6e9d95d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Superior - 193 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/c75e9d27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 193 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/f6191517.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 193 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/ff3af60e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 376 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hacienda-Plaza-De-Armas.h5081865.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hacienda-Plaza-De-Armas.h5081865.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.84059%2C-70.02706&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GKEV7HMFzYe299mLdHCcvXpWOq8=) Jr. Puno 419, Puno, Puno, 21001 #### What's nearby - Puno Plaza de Armas - 1 min walk - 0.0 km - Puno Cathedral - 2 min walk - 0.2 km - Puno Central Market - 3 min walk - 0.3 km - Pine Park - 3 min walk - 0.3 km - Puno Port - 18 min walk - 1.6 km #### Getting around - Puno Station - 9 min walk - Juliaca (JUL-Inca Manco Capac Intl.) - 68 min drive #### Restaurants - ‪La Casona Restaurant - ‬3 min walk - ‪Hotel Hacienda Puno - ‬1 min walk - ‪Mojsa - ‬1 min walk - ‪Ricos Pan - ‬2 min walk - ‪La Hacienda Restaurant - ‬2 min walk ## About this property ### Hacienda Plaza de Armas Hotel near Lake Titicaca You can look forward to free self-serve breakfast, dry cleaning/laundry services, and a bar at Hacienda Plaza de Armas. The on-site restaurant, Taypicamana, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage - A porter/bellhop, concierge services, and a banquet hall Room features All guestrooms at Hacienda Plaza de Armas include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522112/1c4579d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tierra Viva Puno Plaza Puno - Breakfast included - Free WiFi - Business services - Laundry 9.2 Wonderful 726 reviews CA $84 CA $93 total Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1522112&PinnedHotelID=1522112&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113800000/113798700/113798603/33de5208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UROS ARUMA URO LODGE Puno - Breakfast included - Pet-friendly - Restaurant - Laundry 10 Exceptional 3 reviews CA $217 CA $217 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=113798603&PinnedHotelID=113798603&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4020000/4015400/4015356/b5e088e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casona Plaza Hotel Centro Puno - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 253 reviews CA $70 CA $70 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4015356&PinnedHotelID=4015356&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1620000/1610400/1610396/e8629753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Andina Premium Puno Puno - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 271 reviews CA $175 CA $192 total Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1610396&PinnedHotelID=1610396&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room | Lake view](https://images.trvl-media.com/lodging/2000000/1640000/1637000/1636930/5dd1cea8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Puno Puno - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 180 reviews CA $72 CA $79 total Oct 25 - 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Breakfast included - Free WiFi - Restaurant - Business services 8.2 Very good 65 reviews CA $34 CA $34 total Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5451909&PinnedHotelID=5451909&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/701ce023.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL QALASAYA Puno - Breakfast included - Free WiFi - Business services - Laundry 8.2 Very good 74 reviews CA $73 CA $80 total Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/41000000/40290000/40282000/40281930/01f0f754.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GHL Hotel Lago Titicaca Puno - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 192 reviews CA $168 CA $186 total Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=40281930&PinnedHotelID=40281930&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free offsite parking - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free self-serve breakfast available daily 6:00 AM to 9:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Taypicamana ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Outdoors - On a lake ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Art Deco architecture - Banquet hall - Built in 2004 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 20406464181 ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hacienda Plaza Armas Hacienda Plaza Armas Hotel Hacienda Plaza Armas Hotel Puno Hacienda Plaza Armas Puno Hacienda Plaza Armas Hotel Puno Hacienda Plaza Armas Hotel Hacienda Plaza Armas Puno Hacienda Plaza Armas Hotel Hacienda Plaza de Armas Puno Puno Hacienda Plaza de Armas Hotel Hotel Hacienda Plaza de Armas Hacienda Plaza de Armas Puno Hacienda Plaza Armas Puno Hacienda Plaza de Armas Puno Hacienda Plaza de Armas Hotel Hacienda Plaza de Armas Hotel Puno ## Frequently asked questions ### Is Hacienda Plaza de Armas pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hacienda Plaza de Armas? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Hacienda Plaza de Armas on Oct 25, 2025 start from CA $73.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Lake-Titicaca-Puno-Hotels-Hacienda-Plaza-De-Armas.h5081865.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hacienda Plaza de Armas? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Hacienda Plaza de Armas? > Check-in start time: noon; Check-in end time: 11:00 PM. ### What time is check-out at Hacienda Plaza de Armas? > Check-out is at 10:00 AM. ### Does Hacienda Plaza de Armas provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hacienda Plaza de Armas located? > Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas, Puno Cathedral, and Casa del Corregidor. San Antonio Church and Carlos Dreyer Museum are just steps away. Puno Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Plaza de Armas Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 136 8 - Good 141 6 - Okay 48 4 - Poor 12 2 - Terrible 6 ### 10/10 Excellent #### Gulvash Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful and friendly, even printed a document off for us last minute which we needed to travel. The rooms were spacious, clean and quiet ##### Gulvash Stayed 1 night in Jul 2025 ### 8/10 Good #### Cory Leslie Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel in the center of Plaza de Armes. Rooms are a great size and staff were very helpful. Rooms could use some soundproofing, but otherwise a good hotel ##### Cory Leslie Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Breanne Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot! Wonderful staff, spacious clean roof, amazing location! ##### Breanne Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Andrea Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Andrea Stayed 1 night in Jan 2025 ### 8/10 Good #### Morysha Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, good view from the room, good service, shops, restaurants nearby ##### Morysha Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Dominic Oct 3, 2023 Great location and accommodation ##### Dominic Stayed 2 nights in Sep 2023 ### 8/10 Good #### Andreas Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Charming property, centrally located with view of the cathedral. Friendly personnel at the front desk and in the restaurant. WiFi signal too weak in the suites. Checkout time of 10am is odd. ##### Andreas Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Daniel Feb 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Daniel Stayed 2 nights in Feb 2024 ### 8/10 Good #### Lukasz May 11, 2023 Liked: Cleanliness, staff & service, amenities Nice option to stay. Clean, good centre location, nice breakfast ##### Lukasz Stayed 1 night in May 2023 ### 10/10 Excellent #### Fabiola Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable. ##### Fabiola Stayed 1 night in Jun 2023 ### 6/10 Okay #### Verified traveller Dec 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and nice breakfast. The welcome drink required buying food. ##### Verified traveller ### 10/10 Excellent #### Juana Nov 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and professional ##### Juana Stayed 2 nights in Nov 2022 ### 4/10 Poor #### Genevieve Jan 2, 2025 Disliked: Cleanliness, property conditions & facilities They do what they can with what they have ; and it is not much. ##### Genevieve Stayed 1 night in Dec 2024 ### 8/10 Good #### Chris Dec 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Inside room, no view ##### Chris Stayed 1 night in Dec 2024 ### 8/10 Good #### Claudia Jul 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well located. Friendly and helpful staff. Cleanness was ok. ##### Claudia Stayed 1 night in Jul 2022 ### 8/10 Good #### khairalnnesa Oct 20, 2022 Nice hotel in the center. Room was big. Perfect location. Breakfast was not good ##### khairalnnesa Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Adelaida May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Personal excelente ##### Adelaida Stayed 1 night in May 2023 ### 6/10 Okay #### Panagiota Jul 5, 2024 Disliked: Cleanliness, property conditions & facilities A highly overpriced hotel, not very comfortable and certainly without many amenities. Staff was polite but not very efficient and the bottle of water had 9 soles ( usual expensive price 2.5 soles). Sheraton In Lima is much cheaper than this hotel and has so much more to offer... ##### Panagiota Stayed 1 night in Jun 2024 ### 6/10 Okay #### Favio Mar 2, 2024 Liked: Cleanliness, staff & service The hotel was very convenient located in the center plaza. The staff was generally professional. However, it was disappointing that face towels were not provided at all, not even by request. I had to use the big hand towel to wash my face. I also wished the rooms were not carpeted, as carpets usually trap germs and dirt. ##### Favio Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Naomo Jan 20, 2025 Liked: Room comfort Disliked: Cleanliness, staff & service #### Strange staff behaviour... The hotel itself was a nice building, and our room was spacious and comfortable, but the service from the staff was strange! When we checked in there was a festival going on in the square, we had had a long travel day and the room directly over looked the square, we asked if there was a quieter room and told there wasn't, the staff also didn't know what time the music would go on until, it eventually stopped just before midnight, not ideal! As we were tired we thought we would have a lie in the following morning, but we were awoken at 8:30am by the hotel reception informing us we only had half an hour until breakfast closed so we needed to go now, we explained we didn't need breakfast and we would like to sleep. About half an hour later the phone went again asking us to leave the room so the housekeeping could be done! We asked them to come back later as we would like to get ready in our own time... half an hour after that, even though the do not disturb sign was on the door, there was a knock on the door from house keeping asking us to leave the room so the room could be made up! After we eventually left the room to go out and sightsee the room was made up, thankfully! This same charade happened again the following morning but this time the room wasn't made up when we left, not a massive problem, but seemed that if the guests weren't working to their time frame this hotel wasn't going to budge! On a separate note the safe didn't work and was too small to fit a laptop. ##### Naomo Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Franck Jun 22, 2025 Chambre petite et sans vue ##### Franck Stayed 1 night in Jun 2025 ### 8/10 Good #### Lyne Jun 6, 2025 ##### Lyne Stayed 1 night in Jun 2025 ### 8/10 Good #### Nandita Mar 31, 2025 ##### Nandita Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Elizabeth Mar 11, 2025 ##### Elizabeth Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Louise Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rigtig hyggeligt hotel midt i Puno Godt placeret hotel og fine værelser. Morgenmaden er ok. Restauranten laver virkelig dejlig og billig mad. 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