Intérieur

Bluebird Lake Placid – Avis

2 out of 5
Bluebird Lake Placid
2375 Saranac Avenue, Lake Placid, NY

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 134 avis sur 229." "
Note de 8 – Bien, d’après 56 avis sur 229." "
Note de 6 – Acceptable, d’après 26 avis sur 229." "
Note de 4 – Médiocre, d’après 9 avis sur 229." "
Note de 2 – Terrible, d’après 4 avis sur 229." "

9,2/10

Propreté

8,8/10

Service et personnel

7,2/10

Commodités

8,6/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Heloise

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really nice spot! we liked it
Séjour de 1 nuit en mai 2024

8/10 – Bien

Pascal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Les chambres sont belles et propres. Le lobby est très joli et lumineux. L’emplacement est très bien aussi, tout près des restaurants et des boutiques au cœur du village de Lake Placid. Les employés sont serviables et sympathiques. Les émissions disponibles sur la télévision de la chambre sont plutôt limitées et il est malheureusement impossible de caster à partir de notre appareil personnel. Nous avons trouvé qu’il manquait d’ambiance dans le lobby malgré le fort potentiel. Nous recommandons cet endroit.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Gabrielle

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Luc

Séjour de 2 nuits en décembre 2023
BLP a répondu le 3 janv. 2024
Hi Luc,We appreciate your kind score and want you to look forward to an even better stay when you’re next with us in Lake Placid! If there’s anything specific we can do better for you upon your return, let us know. Otherwise, we’ll see you soon! Take care!

8/10 – Bien

Olivier

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tres confortable, salle commune bien pensée et très agreable avec jeux de société et foyer. Le bar n’était toutefois pas ouvert.
Séjour de 2 nuits en octobre 2023
BLP a répondu le 19 oct. 2023
Hi Olivier,Thank you for joining us! We’re glad you had a comfortable stay. Our team, of course, looks forward to welcoming you back as more of our amenities come to fruition in the very near future. Until then, we wish you the best in your travels. See you soon!

10/10 – Excellent

Véronique

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très belle chambre très tranquille avec vue spectaculaire sur le lac! Les aires communes sont magnifiques. L’hôtel venait juste d’être rénové lors de notre passage, et tout n’était pas encore déployé, mais on a fait un très beau séjour.
Séjour de 1 nuit en septembre 2023
BLP a répondu le 6 oct. 2023
Hi Véronique,Reading that you enjoyed an amazing stay during these early days of our being open and continued progress means the world to our team! Thank you for trusting us with your care and continue to expect excellence here in the heart of Lake Placid anytime you choose to settle back in. All the best!

6/10 – Acceptable

Gabrielle

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lit confortable et emplacement bien situé ! À améliorer: il n’y a pas de vaisselles… Il serait utile de mettre des verres de vin et des tasses … L’aménagement des chambres est étrange …
Séjour de 2 nuits en septembre 2023
BLP a répondu le 27 sept. 2023
Hello Gabrielle,We appreciate you sharing that you enjoyed an overall comfortable stay and your thoughts on how we can continue to elevate our experience! It was a joy welcoming you to Lake Placid and we eagerly await your next visit. Wishing you well!

6/10 – Acceptable

Martin

Points forts : Propreté, service et personnel
Séjour de 2 nuits en septembre 2023
BLP a répondu le 2 nov. 2023
Hey Martin,Thank you for stopping by and please let us know how we can make your next Lake Placid visit shine brighter. We’re forever eager to please! Take care!

10/10 – Excellent

Pierre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Matt-Front Desk Agent a répondu le 12 oct. 2023
Thank you for staying with us!We hope you enjoyed your stay!Please consider us in the future!The Bluebird Family

10/10 – Excellent

Kathleen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Recently renovated, nice staff
Séjour de 1 nuit en août 2023
Matt-Front Desk Agent a répondu le 12 oct. 2023
Thank you for staying with us!We hope you enjoyed your stay!Please consider us in the future!The Bluebird Family

10/10 – Excellent

Jean-sebastien

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location Great staff, very welcoming Great design Wifi a bit slow AC noisy
Séjour de 2 nuits en août 2023

8/10 – Bien

Jeannine, Sainte Marthe sur le Lac

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Il n’y a pas de cafetière dans les chambres. Pas toujours du personnel disponible.
Séjour de 3 nuits en juillet 2023
BLP a répondu le 2 août 2023
Hi Jeannine,We were glad to share our home in Lake Placid with you! Just so you know, our team is always reachable via our emergency number, even outside of our on-site hours. So, if ever we can be of assistance, let us know. Here’s hoping we see you back in Lake Placid soon!

10/10 – Excellent

Patrick

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel
En construction…un peu dispendieux
Séjour de 1 nuit en juillet 2023
BLP a répondu le 28 juill. 2023
Hello Patrick,Thank you for your perfect score! We’re glad you loved your overall stay, even amidst our continued progress. It would be a joy to welcome you again as we near completion. Until that return… Take care!

6/10 – Acceptable

Jacques

Séjour de 2 nuits en juin 2023
BLP a répondu le 14 juill. 2023
Hi Jacques,We would love to see you in Lake Placid again and trust that your next visit will shine even brighter than your most recent! Take care!

10/10 – Excellent

Patrice

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Renovated and really clean. Nice salon with music in the shared areas. .
Séjour de 1 nuit en juin 2023
BLP a répondu le 23 juin 2023
Hello Patrice,We appreciate you lauding our recent overhaul! Our team was glad to share our fresh concept with you and can’t wait to do so again. Wishing you well!

10/10 – Excellent

Sylvie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Très belle place , employés super gentils , j’ai beaucoup aimé l’air où l’on pouvait manger et lire , je me sentais comme chez moi ! Près de tout , stationnement facile d’accès .
Séjour de 2 nuits en juin 2023
BLP a répondu le 15 juin 2023
Hi Sylvie,It warms us to know that you felt like you were at home whilst enjoying your time here at Bluebird Lake Placid. It was our pleasure to ensure your comfort and we can’t wait to do so again upon your return. Wishing you well!

8/10 – Bien

Jean

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel is fantastic…overall it’s an 8 over 10. The reason why I am not giving a 10 is because: Not even one chair in the room… No ice machine… Not even one glass in the room… No vending machine…
Séjour de 1 nuit en juin 2023
BLP a répondu le 9 juin 2023
Hi Jean,We’re glad to know what resonated with you here in Lake Placid and where you feel we could have done better. That context is valuable and will continue to inform our growth in the weeks ahead. Know that our property does feature different room types, many of which have different inclusions like additional furniture and so forth. Let us know what you’re looking for ahead of your next visit and we’ll be more than happy to point you towards an accommodation that may best suit your needs. Here's hoping we see you back soon!

10/10 – Excellent

Luc

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful
Séjour de 1 nuit en mai 2023

10/10 – Excellent

France

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All renovated. Very nice looking. Can’t wait to see when the bar will open.
Séjour de 1 nuit en mai 2023
BLP a répondu le 16 mai 2023
Hello France,We’re glad that you were moved by the work we’ve done over the last few months to make our property shine. And yes, please join us again to enjoy all of the new benefits that will continue being offered to guests as we work towards perfecting our property. We’ll see you again soon!

10/10 – Excellent

Monika

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice updated property
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Jooyoung

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the lobby. It was super spacious and beautiful :)
Séjour de 2 nuits en avril 2024

8/10 – Bien

Joshua

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, new, modern lodging - definitely more of a camping/lodging feel and bends more toward adults. Enjoyed the communal spaces and the cleanliness, and especially the friendly professionalism of staff. The only issues we ran into were adequate parking (during Eclipse week), a loud side door that awoke us early, and the desire for a place to put our clothes/luggage once in room. They are minimalist which we enjoyed, but still including as part of the feedback.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Jason, Piscataway

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, within walking distance of downtown and Mirror Lake! The property is beautiful too!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Olga, New York

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
New clean hotel on the main street
Séjour de 3 nuits en février 2024

10/10 – Excellent

Ramzi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had a great stay here and would stay again!
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Emily

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Catharine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking was difficult at times. We were there for the eclipse, so expected it to be busy. But I would imagine that there will be similar problems during the summer. We had a problem with upstairs guests letting their children run and jump all over until midnight. Our kids were in bed by 9:30 ready to sleep. This disturbance was very annoying. We did mention it to the reception staff. The second night was better, but still went on late. Your lobby area is lovely. I imagine that you will be successful in this location. Overall we enjoyed our stay. We are likely to return later this year.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
With the lack of restaurants in the area (at least with large capacity), an on-premises restaurant would have been nice.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Marye

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location, walkable to all the shops and restaurants in town. Newly renovated, everything was clean, great common spaces to enjoy views of Mirror Lake.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Flor, Gloversville

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is a beautiful hotel. Conveniently situated on the strip, near Mirror Lake, and walking distance to shops and restaurants, the Olympic Museum and arenas. Will be coming back!!
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Michael

Voyage en famille
Points faibles : État et installations de l’hébergement
Too many details left unfinished as part of the renovation
Séjour de 3 nuits en février 2024

8/10 – Bien

Dominique

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service, front desk staff was extremely helpful and friendly. Room size was adequate and greenhouse lounge as well as library were very comfortable and tastefully designed and decorated
Séjour de 4 nuits en mars 2024

6/10 – Acceptable

Alex

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Anne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I enjoyed my stay. The room was comfortable and clean. The furnishings were updated and cute. The bed was comfortable. It was nice to get fresh towels daily. I wish I had a coffee maker in my room. The common areas were very nice. I enjoyed sitting there and looking out over Mirror Lake.
Séjour de 6 nuits en mars 2024

10/10 – Excellent

Amanda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay. Plenty of room in the suite.
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Lila

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
Disappointing, misleading and ill equipped for hospitality. Leaving unrested, anxious and furious. The experience of this hotel equates to sleeping on a friends couch during a house party, but with better pillows. Within two hours of checking in I felt entirely unwelcome and mislead by bluebird and asked to leave. I am worse off for having stayed here, and wish I just got right back on the road rather than try and get any rest here. I work in hospitality and have never written a review before, but this is genuinely the worst hotel experience I have ever had. I will be forwarding more details elsewhere. The complete lack of respect from other guests and lack of accountability/reinforcement from staff with the failure to offer me a way to get out of this environment has been detrimental. I am very upset and will be seeking a refund. The limited assurances I was given regarding quiet hours (as the bare minimum) weren't even followed up on. For a space that has undergone such extensive and intentional upgrades in todays hospitality climate, I am shocked by the lack of care and protocol in the remaining areas of this business. I feel stuck in this hotel that I cannot enjoy or rest in. If I could afford to just buy another hotel room anywhere else I would. I paid a premium for a beautiful hotel that fell flat in every other category. I have a more detailed review speaking to these issues that I will be following up with.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Lydia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I had stayed a few times at this hotel years ago, before it was the Bluebird. I was completely shocked to walk in and see the transformation. The attention to detail regarding the decor and the ambience is amazing. We stayed in the king suite and it was simply the cutest. The fact it was so affordable was the icing on the cake. I will definitely recommend and stay at the Bluebird in the future.
Séjour de 1 nuit en mars 2024
BLP a répondu le 8 mars 2024
Hello Lydia,Thank you for celebrating our property and for sharing that you’d gladly recommend us to those important to you! Our team was delighted to share our renovations with you and are happy to note that we’re adding more dimensions to our property as we speak. Continue to expect growth during each of your future visits. We’ll see you back soon!

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rustic and country looking
Séjour de 1 nuit en mars 2024
BLP a répondu le 6 mars 2024
Hello Robert,We’re glad that our aesthetics resonated with you! It was a joy to share our home and we hope you’ll allow us to care for you again soon. Happy travels until then!

6/10 – Acceptable

RIJU

Voyage en famille avec de jeunes enfants
They gave us the room in the first floor and it was too noisy whole night and day. People on the second floor was making noise and we couldn't sleep all night. It's like live on first floor of the apartment. I complained to the staff but they said they can't do anything about it.
Séjour de 1 nuit en février 2024
Front Desk a répondu le 26 févr. 2024
Good Afternoon,We are so glad that you decided to stay with the Bluebird Hotel in Lake Placid, NY! It is unfortunate to hear that your experience was not as pleasant as we would like it to be. We had a sold out weekend with a Hockey group which may have led to the excessive noise. We do have Quiet Hours from 10PM to 7AM and try our best to implement these hours for all guests. Once again, we do apologize for the experience and we would like to rectify this if you were to book with us again.Thanks,Front Desk

10/10 – Excellent

krzysztof

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
BLP a répondu le 2 mars 2024
Hello Krzysztof,It was a delight to have you with us in Lake Placid and we’re eager to see you again. Until that return… Take care!

8/10 – Bien

Oona

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
View was beautiful. I did not like that there was not breakfast or food...
Séjour de 1 nuit en février 2024
BLP a répondu le 28 févr. 2024
Hello Oona,We love sharing our stunning views with guests! Thanks for letting us know that you loved that aspect of your visit and for your suggestion on how we can keep building on our experience. Our team eagerly hopes to see you back!

6/10 – Acceptable

Christopher

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Wonderful location, beautiful hotel, but the staff was either not present, confused or disinterested in hospitality. Coffee was not available until 7:30am and ran out quickly, the bar was understaffed or not open at all, and the staff was generally aloof. Our room had a slow draining song and the bathroom door lock was loose - both of which I informed the staff about but went unresolved over the course of our two-night stay. Under the right management this would easily be a 5 star hotel.
Séjour de 2 nuits en février 2024
BLP a répondu le 28 févr. 2024
Hi Christopher, Thank you for sharing your feedback and for celebrating our potential. While our property is undergoing a growth process in these relatively early days of our being open, we still strive to leave guests wanting for nothing, especially on matters of hospitality. Do accept our apologies for any lapses you encountered and know that each of your notes will be discussed internally. Our team looks forward to ensuring your stay shines brighter when you next do us the pleasure of making yourself at home. Wishing you well until then!

8/10 – Bien

Jillian

Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Nice spot right next to downtown. Good value for the rooms
Séjour de 2 nuits en février 2024
BLP a répondu le 28 févr. 2024
Hello Jillian,It’s awesome to read that you felt your stay was convenient and value-packed. That’s certainly the goal of our team and one we hope to achieve even more fully when we next see you. Take care until then!

8/10 – Bien

Sara

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Modern Mountain Hotel with great design details and sitting areas. Hotel is still under construction and parking was limited or non existent during the holiday weekend. Location is awesome and walking distance to downtown Main Street. With luck, you’ll have lake views. Walls are thin and windows are original. If you don’t mind the noise, this is a great spot.
Séjour de 6 nuits en février 2024
BLP a répondu le 24 févr. 2024
Hello Sara,We appreciate you joining us! We love our central location and are glad that it, our often stunning views, and other memorable qualities blended to make your overall stay wonderful. We trust that our continued progress will enable us to provide you with an even fuller stay when you next find yourself in Lake Placid. Until then… Happy travels!

8/10 – Bien

Meredith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
BLP a répondu le 24 févr. 2024
Hello Meredith,Thank you for choosing our home here in Lake Placid! Our team is grateful to see that you enjoyed an awesome overall stay and can’t wait to make sure your future visits eclipse perfection even more fully. Until that next visit… Take care!

10/10 – Excellent

Julia

Points forts : Propreté
Séjour de 2 nuits en février 2024

10/10 – Excellent

Elma

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
BLP a répondu le 21 févr. 2024
Hello Elma,We were happy to share our home in Lake Placid with you! Thanks for stopping by and for sharing your feedback.Here’s hoping we see you again soon!

8/10 – Bien

Jean-Francois, Gatineau

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the new look of the place. The staff was friendly and helpful. The fire place adds a nice touch to the relax atmosphere. My room was comfortable and clean. Daily housekeeping was provided and I really enjoy that service. They don't seem to be done with the renovations yet so if you need to use your room during the day I would ask for a room away from where the work is done. Also in a great location. You can walk everywhere and easy parking. Overall I did enjoy my stay. Price was reasonable. I recommend this hotel and would go back
Séjour de 2 nuits en février 2024
BLP a répondu le 19 févr. 2024
Hello Jean-Francois,From our stellar value to our memorable location, we’re happy to see that you found a ton to enjoy about your time with us! Our team will be glad to know that, amidst everything you loved, our hospitality shined brightly as well. Here’s hoping we see you back soon as, to your comments, our offerings are rapidly growing in these early days of our being open. Until we see you back, our team wishes you the very best in your travels. Take care!

10/10 – Excellent

Roger

Séjour de 2 nuits en février 2024

2/10 – Terrible

Alan B

Voyage en famille
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Hundred or so kids on property running through halls making noise. Booked first floor and was asked to move, would be an upgrade. Put us on third floor, I’m five weeks into full knee replacement and elevators were not working! Fire alarms went off on two separate occasions. There was no attempt to control the kids!
Séjour de 1 nuit en février 2024
BLP a répondu le 15 févr. 2024
Hi Alan,Thank you for this note. First, we hope your healing process is coming along and apologize that our being in the process of launching some of our mobility conveniences created friction. Second, please accept our apologies for any disturbance you encountered via your neighbors. We bill ourselves as being a family-friendly place to stay, though, it’s important to us to enforce mutual respect between guests of all ages. It’s clear additional work should have been done to that end. We would have loved to have more fully impressed you and hope to someday get that chance. Until then, know that we’re forever here for you in the heart of Lake Placid. Wishing you a speedy recovery!