Lac-Sergent Vacation Packages

Beware booking in shoulder seasons. We were so disappointed to arrive and find that everything we saved and booked to enjoy was closed. No canoes or kayaks. No bikes. No forest canopy activities. Hot tub open only three hours and lukewarm with no willingness to adjust temps. It was a gorgeous warm sunny fall week. We missed everything by two days and spent a lot of money to be in a hotel room and go for walks. The resort basically closes Thanksgiving weekend. It was a sacrifice to save and spend here and we came from a long distance. The website did not make obvious that everything was closed; it was deep in several pages in small print. I spoke directly to the front desk several times before booking to confirm other details and no one mentioned anything. There was a large and loud elementary school group doing all the “things”, but regular guests were not allowed. The place was basically empty except a few couples. We were really disappointed. The food and restaurant service are excellent. I really appreciated the service staff.

We visited Quebec City for a family winter vacation and had an amazing stay at this hotel, which certainly added to our overall experience. The rooms were very comfortable and clean, the gym and sauna of very high quality and the service was truly exceptional. The concierge was genuinely helpful when we needed to book a round trip ride a remote destination. The buffet breakfast in the morning is the best there is. We highly recommend this hotel and hope to come back!

Another great stay. No complaints smooth check in process. Also located in a great location

Recommandé tout était super AAA++++