Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 254 avis sur 405." "
10 – Excellent
254
Note de 8 – Bien, d’après 118 avis sur 405." "
8 – Bien
118
Note de 6 – Acceptable, d’après 22 avis sur 405." "
6 – Acceptable
22
Note de 4 – Médiocre, d’après 2 avis sur 405." "
4 – Médiocre
2
Note de 2 – Terrible, d’après 9 avis sur 405." "
2 – Terrible
9
9,4/10
Propreté
9,2/10
Service et personnel
9,0/10
Commodités
9,2/10
État et installations de l’hébergement
9,0/10
Écoresponsabilité
Avis
10/10 – Excellent
Voyageur vérifié
Voyage en famille
26 juin 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
perfect place to stay
very clean and the free breakfast had lots of choice
Voyageur vérifié
Séjour de 2 nuits en juin 2019
General Manager a répondu le 29 juin 2019
Dear Guest,
Thank you for letting others know about your stay at Canalta Lac La Biche. I'm glad you enjoyed your stay and everything the Hotel has to offer. I'm a big fan of our Breakfast and I'm happy you liked it too
10/10 – Excellent
Voyageur vérifié
13 mai 2019
Voyageur vérifié
Séjour de 2 nuits en mai 2019
General Manager a répondu le 14 mai 2019
Dear Guest,
Thank you for choosing the Canalta Lac La Biche. I'm glad you enjoyed the hotel and all we have to offer. We hope to see you again soon
10/10 – Excellent
Dominique
24 août 2015
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dominique
General Manager a répondu le 14 nov. 2016
Hi Dominique,
Thank you for the review, feedback is always appreciated.
10/10 – Excellent
Rupinderpreet
23 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome facility
Rupinderpreet
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Chad
14 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Chad
Séjour de 1 nuit en mai 2024
General Manager a répondu le 16 mai 2024
Hi Chad, your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.
10/10 – Excellent
Mike
29 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Mike
Séjour de 1 nuit en avril 2024
General Manager a répondu le 30 avr. 2024
Hello Mike, Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.
10/10 – Excellent
Peter
Voyage d’affaires
25 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay here each time I pass through Lac La Biche
Easy to find and has ample
Parking
Peter
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hello Peter, your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.
10/10 – Excellent
Peter
Voyage d’affaires
18 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First time staying here but was impressed as to the overall cleanliness of the property and especially my room which was comfortable and as described
Peter
Séjour de 1 nuit en mars 2024
General Manager a répondu le 19 mars 2024
Hello Peter, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Shawn
Voyage de couple, Voyage avec des animaux de compagnie
25 févr. 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. Very clean
Shawn
Séjour de 1 nuit en février 2024
General Manager a répondu le 26 févr. 2024
Hello Shawn, thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay at with us and we cannot wait to serve you again in the near future!All the best!
6/10 – Acceptable
Amanda
Voyage de couple
12 févr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
I was quite unhappy with the housekeeping. We “preserved” our towels and sheets but didn’t realize that it meant we wouldn’t get our bed made or room cleaned? Our coffee was refilled and our garbage was taken out, but nothing was wiped down, makeup cloths weren’t replenished and the shower wasn’t wiped. I almost wish I had asked for the sheets and towels to be changed because then we would have at least had a wipe down.
Amanda
Séjour de 2 nuits en février 2024
General Manager a répondu le 13 févr. 2024
Hello Amanda, I would like to apologize for your recent experience at our property and I am saddened to see that you were less than satisfied with your stay. Rest assured I will call all my housekeepers attention regarding this matter. Thank you
10/10 – Excellent
Jeffrey
Voyage d’affaires
10 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jeffrey
Séjour de 5 nuits en février 2024
General Manager a répondu le 13 févr. 2024
Hello Jeffrey, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Donald
Voyage d’affaires
2 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean abd quiet
Donald
Séjour de 1 nuit en février 2024
General Manager a répondu le 2 févr. 2024
Hello Donald, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
8/10 – Bien
Brian
1 févr. 2024
Brian
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 2 févr. 2024
Hello Brian, your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.
8/10 – Bien
Justine
Voyage d’affaires
1 févr. 2024
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Great services
Justine
Séjour de 2 nuits en janvier 2024
General Manager a répondu le 2 févr. 2024
hello Justine, your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.
8/10 – Bien
Marian
27 janv. 2024
Points forts : Propreté, état et installations de l’hébergement
Clean, quiet but room heating had some issues that were resolved.
Marian
Séjour de 3 nuits en janvier 2024
General Manager a répondu le 29 janv. 2024
Hello Marian, thank you for for the review.! We always want to ensure that every guest has an amazing stay and looking forward to serving you the next time you are in town.
10/10 – Excellent
Robert
Voyage d’affaires
18 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Canalta is always clean and the staff is friendly. If anything I which the tv was larger and their was a guide on the tv. The list they give you is very generic. But overall I would recommend this to anyone.
Robert
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 18 janv. 2024
Hello Robert, thank you for leaving us a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
10/10 – Excellent
steve
Voyage d’affaires
17 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
steve
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 17 janv. 2024
Hello Steve, we greatly appreciate that you took the time to share your experience. Thank you for staying with us and we look forward to serving you again in the future.
10/10 – Excellent
Trevor
9 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were great at the front desk. Breakfast selection was good as well. Would stay at this hotel again.
Trevor
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 12 janv. 2024
Hello Trevor, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
8/10 – Bien
Sara
29 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sara
General Manager a répondu le 13 févr. 2024
Hello Sara, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Marla
11 déc. 2023
Marla
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 11 janv. 2024
Hello Marla, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Brittany
Voyage d’affaires
7 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Supernfriendly staff, quick easy check in/out process. Great wifi and business centre. Breakfast was yummy
Brittany
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 8 déc. 2023
Hello Brittany, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Lynnette
Voyage en famille
5 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The motel was clean, the complimentary breakfast was great, lots to choose from and gluten free bread, that was a plus.
Lynnette
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 7 déc. 2023
Hello Lynette, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
10/10 – Excellent
Markus
Voyage d’affaires
4 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Markus
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 5 déc. 2023
Hello Markus, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Dave
Voyage d’affaires
1 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed my short stay
Dave
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 5 déc. 2023
Hello Markus, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Vladimír
Voyage d’affaires
27 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel.
Vladimír
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 29 nov. 2023
Hello Vladimir, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
6/10 – Acceptable
Sara
19 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sara
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 22 nov. 2023
Hello Sara, thank you for your review. We hope to see you again soon.
10/10 – Excellent
Sara
Voyage d’affaires
17 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very helpful and friendly. Room was perfect. Had the hot tub all to myselfe 😁 will absolutely stay here again. 👍👍
Sara
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 20 nov. 2023
Hello Sara, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Rhonda
28 oct. 2023
Rhonda
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 20 nov. 2023
Hello Rhonda, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
6/10 – Acceptable
Blair
Voyage d’affaires
25 oct. 2023
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Room was freezing when I got there, only 14 degrees and the heat was off. Took forever to warm up.
Blair
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 26 oct. 2023
Hi Blair, thank you for your review. I am sorry to hear you had such a frustrating experience about the room temperature as it was not our intention, but I appreciate you bringing this issue to my attention. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
10/10 – Excellent
Voyageur vérifié
20 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Impressed
Lovely hotel, great breakfast. Very accommodating.
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 23 oct. 2023
Hello, we greatly appreciate the positive star rating! It looks like you had a wonderful stay and we strive for guest satisfaction every time. I'm happy to hear you enjoyed the breakfast. See you again soon!
10/10 – Excellent
Tammy
Voyage d’affaires
13 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great rooms. Friendly staff
Tammy
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 16 oct. 2023
Hello Tammy, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
2/10 – Terrible
Vadim
Voyage d’affaires
6 oct. 2023
Points faibles : Service et personnel, commodités
Very poorly managed. Will use Ramada next door going forward.
Vadim
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 6 oct. 2023
Hi Vadim, thank you for your review. Unfortunately, charging credit card on file without the actual credit card / holder or credit card authorization is not allowed for your own protection. That is our mandatory procedure.
10/10 – Excellent
Jolene
Voyage d’affaires
3 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
beautiful property
Jolene
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 5 oct. 2023
Hello Jolene, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Margaret
18 sept. 2023
Margaret
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 19 sept. 2023
Hello Margaret, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
6/10 – Acceptable
Brandon
11 sept. 2023
Brandon
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 19 oct. 2023
Oh no, that is not what we want to see! We never want any guest leaving our hotel to be unhappy with their stay. Please email or call me at your earliest convenience.
10/10 – Excellent
Steve
9 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Steve
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 13 sept. 2023
Hello Steve, thank you for the awesome feedback. Our staff continuously strive to improve and deliver the best hospitality service possible! Have a great day and please come back again soon.
10/10 – Excellent
Taralee, Whitby
8 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property and great price point
Taralee
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 13 sept. 2023
Hello Tara, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
10/10 – Excellent
Tana
Voyage en groupe
3 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were friendly and accommodating. The room was very clean and well supplied. Bed was comfortable and there were lots of pillows of different firmness. Breakfast was good. We enjoyed our stay. Would stay here again.
Tana
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 5 sept. 2023
Hello Tana, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
10/10 – Excellent
Kellee and Richard
27 août 2023
Kellee and Richard
Séjour de 1 nuit en août 2023
General Manager a répondu le 28 août 2023
Hello Kellee and Richard, thank you for the awesome review. Our staff continuously strive to improve and deliver the best hospitality service possible! Have a great day and please come back again soon.
8/10 – Bien
Brandon
Voyage de couple
23 août 2023
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The carpet in the hallways was coming up and the jets on the tub were unable to adjust the intensity (button was broken). Would of been great for the TVs to have chromecast.
Brandon
Séjour de 1 nuit en août 2023
General Manager a répondu le 24 août 2023
Hello Brandon, thank you for taking the time out of your day to share your review. Unfortunately, there is no option to adjust the intensity of the hot tub, and the button is for the timer only which is working perfectly fine. You are very valuable to us!
8/10 – Bien
Glenn
21 août 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Glenn
Séjour de 2 nuits en août 2023
General Manager a répondu le 24 août 2023
Hello Glenn, thank you for the feedback about your experience with your stay with us. Our staff continuously strive to improve and deliver the best hospitality service possible! Have a great day and please come back again soon.
2/10 – Terrible
Todd
Voyage d’affaires
19 août 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The bathroom was not clean ring around toilet bowl
Todd
Séjour de 1 nuit en août 2023
General Manager a répondu le 19 août 2023
Hi Todd, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
10/10 – Excellent
Leanne
Voyage de couple, Voyage avec des animaux de compagnie
19 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked the place. Enjoyed our quiet room. Would definitely stay here again in the future.
Leanne
Séjour de 1 nuit en août 2023
General Manager a répondu le 19 août 2023
Hello Leanne, we greatly appreciate that you took the time to share your experience. I am happy that you enjoyed your stay with us and we look forward to serving you again in the future.
8/10 – Bien
Glenn
Voyage d’affaires
18 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great other than they did not replace my keurig coffee pods in the mornings (included with room)
Glenn
Séjour de 1 nuit en août 2023
General Manager a répondu le 19 août 2023
Hello Glenn, thank you for your feedback! We work really hard to deliver the best hospitality service possible. I apologize about the Keurig coffee pods, housekeepers might forget sometimes but there is available coffee pods at the front desk just in case guests need extra. We greatly appreciate that you chose to stay with us and we cannot wait to serve you again in the near future!
10/10 – Excellent
Tracy
Voyage d’affaires
15 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice to stay at. Quiet & clean. Staff are fantastic.
Tracy
Séjour de 1 nuit en août 2023
General Manager a répondu le 21 août 2023
Hello Tracy, thank you for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
10/10 – Excellent
Bernie
14 août 2023
Points forts : Propreté, service et personnel et confort de la chambre.
recommend this place
fantastic stay, excellent staff and friendly. Breakfast was also great
Bernie
Séjour de 1 nuit en août 2023
General Manager a répondu le 14 août 2023
Hello Bernie, we are incredibly grateful that you took the time out of your day to leave us this review. We put customer satisfaction as a top priority, and we are committed making each stay incredible. It is guests like you that make our job wonderful. We are looking forward to serving you again!
10/10 – Excellent
Tracy
Voyage d’affaires
12 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff & always clean.
Tracy
Séjour de 2 nuits en août 2023
General Manager a répondu le 14 août 2023
Hello Tracy, your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.
10/10 – Excellent
Tammy
Voyage d’affaires
11 août 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean. Friendly staff.
Tammy
Séjour de 2 nuits en août 2023
General Manager a répondu le 14 août 2023
Hello Tammy, thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
10/10 – Excellent
Darren
11 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is quite new. As such, it was in really great condition. The front desk staff were exceptionally courteous and efficient. There was a lot of parking available and several signs reminding patrons to keep valuables with themselves and that the doors would be locked at 11pm. The room was quiet and well appointed. I really liked the bathroom ammenities. They were locally sourced and Indigenous owned. The breakfast in the morning was exceptional. I loved everything. I had a great stay. Would recommend for sure.
Darren
Séjour de 1 nuit en août 2023
General Manager a répondu le 11 août 2023
Hello Darren, thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Once again, thank you for your kind words and we hope to serve you well again soon!
10/10 – Excellent
Nicole
8 août 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We didn’t get the chance to stay but that’s okay
Nicole
Séjour de 2 nuits en août 2023
General Manager a répondu le 11 août 2023
Hello Nicole, thank you for leaving us a wonderful review! Please choose us again next time you visit Lac La Biche as we have the best hotel service that so many of our guests have grown so fond of. we hope to serve you soon!