La Durantaye Vacation Packages

The room, staff, amenities were all great during our stay. The only issue was the construction going on downstairs which woke us at 7:30 on a couple of days. Hotels should warn prospective clients in cases like this.

The staff was courteous and helpful. We also enjoyed the restaurant Cochon Dingue - the food and staff were good. However we have some comments about the room. Hotel Concorde was the hotel that we always stayed at when we visited Quebec City - not only for the great location and the amazing view - but the rooms were also very nice. We haven’t been here for 15 years and had expected the same experience. But, we are quite disappointed with the room we had for this recent visit. There were cracks on the walls, bathroom sink and floor. There was what looked like water damage on the bottom of the bathroom door and the ceiling near the window. The lighting in the room was also very poor where we had to turn off the main lamp by unplugging it from the extension cord on the floor. And the safe in the room was locked and unusable - we were told that they will be replacing them so no safe was available for our use. All in all, we are sad and disappointed that our go to place to stay when visiting Quebec City is no longer a pleasant experience.

Beware booking in shoulder seasons. We were so disappointed to arrive and find that everything we saved and booked to enjoy was closed. No canoes or kayaks. No bikes. No forest canopy activities. Hot tub open only three hours and lukewarm with no willingness to adjust temps. It was a gorgeous warm sunny fall week. We missed everything by two days and spent a lot of money to be in a hotel room and go for walks. The resort basically closes Thanksgiving weekend. It was a sacrifice to save and spend here and we came from a long distance. The website did not make obvious that everything was closed; it was deep in several pages in small print. I spoke directly to the front desk several times before booking to confirm other details and no one mentioned anything. There was a large and loud elementary school group doing all the “things”, but regular guests were not allowed. The place was basically empty except a few couples. We were really disappointed. The food and restaurant service are excellent. I really appreciated the service staff.

The hotel was in a great location. Quebec is a walkable city but very hilly. The room was clean and the staff was friendly.