2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Royal Decameron Indigo - All Inclusive

3.5 out of 5
Royal Decameron Indigo - All Inclusive
Route Nationale #1, Km 78, Saint-Marc

Reviews

8.2

Very good

Rating 10 - Excellent. 312 out of 704 reviews" "
Rating 8 - Good. 220 out of 704 reviews" "
Rating 6 - Okay. 88 out of 704 reviews" "
Rating 4 - Poor. 36 out of 704 reviews" "
Rating 2 - Terrible. 48 out of 704 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The reservation staff os suck at their job i was just on the phone with a lady and she hang up on me without resolving my problem with the reservation you guys purposely canceled.
Stayed 2 nights in Sep 2022

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Sep 2022

10/10 Excellent

Marie Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

2/10 Terrible

Nicolas J

Travelled with family, Travelled with group
Disliked: Staff & service
Zero no service (staff reception)
Stayed 1 night in Aug 2022

10/10 Excellent

Jonas

Stayed 1 night in Jul 2022

8/10 Good

Roberto

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2022

10/10 Excellent

Nadege

Stayed 1 night in Jun 2022

8/10 Good

Frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Petuel

Stayed 1 night in Jun 2022

10/10 Excellent

Ducamel

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2022

2/10 Terrible

Abel

Stayed 2 nights in Mar 2022

2/10 Terrible

Schneider, Elizabeth

Travelled with family
Disliked: Staff & service, amenities
I don’t like the service They give me
Stayed 3 nights in Apr 2022

10/10 Excellent

Exon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean I love this place 😍
Stayed 1 night in Apr 2022

10/10 Excellent

Dieuline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Apr 2022

10/10 Excellent

Simania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2022

6/10 Okay

Fritz

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2022

4/10 Poor

Emy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was ok until they charged me twice for my stay
Stayed 5 nights in Feb 2022

10/10 Excellent

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The country side is very nice,
Stayed 7 nights in Feb 2022

10/10 Excellent

Bellatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort.
Great place to stay, from the food to the entertainments, great customer service. Choose to relax in the beach or the pools. My family and i had a great time.
Stayed 3 nights in Feb 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
That was one of the best vacation I ever had.Place was very nice and clean the stuff was on points with your demand,the food was good I will definitely recommend it with friends and family and I will definitely go back again l.The only thing they need to change the hair dryer and put a curtain in the bathroom that’s all.love the atmosphere and the ambience.See you soon guys 🇭🇹🇭🇹🇭🇹🇭🇹🇭🇹🇭🇹🇭🇹 One Love ❤️ .
Stayed 4 nights in Jan 2022

10/10 Excellent

wadnes

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was fantastic
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Disliked: Staff & service
Service was below expectation. Food was not very good and most of what was on the buffet didn't lasted for more than an hour.
Stayed 1 night in Jan 2022

2/10 Terrible

George

Stayed 3 nights in Jan 2022

2/10 Terrible

Jackson

Travelled with partner
Liked: Staff & service
I don’t have hot water to take shower Thé batherom was leak
Stayed 2 nights in Dec 2021

10/10 Excellent

Bervens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best best
Stayed 1 night in Dec 2021

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 2 nights in Dec 2021

10/10 Excellent

Sadrac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 4 nights in May 2019

6/10 Okay

myrtoue

Disliked: Property conditions & facilities
No hot water in the shower for 2 days , no inter phone, hairdryer not working.
Stayed 2 nights in Dec 2021

10/10 Excellent

Elton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Cassendra

Stayed 3 nights in Jul 2021

2/10 Terrible

Valincia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

10/10 Excellent

Kerline jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time the staff were excellent however hot water was a issue
Stayed 2 nights in Oct 2021

10/10 Excellent

Marjorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice
Stayed 1 night in Oct 2021

6/10 Okay

Roseline

Travelled with group
The receptionist were very professional. I got there @ 3 pm, it’s was so much trash at the beach that no one was able to swim in it. I had to walk through water on the ground to get to my room. I will not book a room there anymore.
Stayed 1 night in Oct 2021

10/10 Excellent

Ketsia Joan Leger

Travelled with family
pure relaxation
Stayed 3 nights in Oct 2021

8/10 Good

Marseille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place it’s amazing really nice clean I’m comfortable to stay over there
Stayed 1 night in Oct 2021

10/10 Excellent

angena

Stayed 2 nights in Sep 2021

10/10 Excellent

Sydnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The beach was beautiful and the staff was very friendly and professional.
Stayed 4 nights in Sep 2021

10/10 Excellent

Eitharry mydwens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Lunise Estivene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem is I spend my 4 day shower with out hot water
Stayed 5 nights in Sep 2021

4/10 Poor

Shelove

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Stanley

Stayed 1 night in Aug 2021

8/10 Good

Jonathan

Stayed 6 nights in Sep 2021

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here. I go every year. Free drinks and food throughout the day. You really enjoy yourself there and you don't to go outside of Decamaron for anything. They have a nurse on site. The have airport transportation service and service for Covid testing when you return.
Stayed 3 nights in Aug 2021
Response from Fernando Gracia on Sep 8, 2021
Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards,

10/10 Excellent

Pierre Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Guerdy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Fernando G on Aug 31, 2021
Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not ok .only the room was always cleaned staffed was friendly.. only the problem I have with my staying there is the food I spend to much money for me not to be happy with the food thanks
Stayed 5 nights in Aug 2021
Response from Fernanco G on Aug 31, 2021
Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Back in the days Decameron was wonderful and very clean . It's still is beautiful but the sadness part it needs some maintenance . The pool is falling apart I got hurt while swimming and the pool was dirty
Stayed 2 nights in Aug 2021
Response from Fernando G on Aug 31, 2021
Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property look perfect and it's nice to stay there. But the close most of the amenities and the foods are terrible. They serve people with sleep over food.
Stayed 1 night in Aug 2021
Response from Fernando G on Aug 31, 2021
Hi Dear , On behalf of Hotel Indigo Royal Decameron Beach Resort & Spa, thank you for taking the time to answer our survey and let us know your opinion. which in itself is the greatest recognition of all the efforts we have made. We've shared your feedback with our team and we are reviewing this situation to take corrective action to continually improve our customer experience. Sincerely