Title: HOTEL MASTAY jingumichi - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # HOTEL MASTAY jingumichi Aparthotel with a full-service spa, a short walk to Heian Shrine ![Exterior](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/969af9b5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Quad Double Bed Suite](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/138d5d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/594d7b6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/c652074d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/73580e61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Heian Shrine and Yasaka Shrine, HOTEL MASTAY jingumichi provides laundry facilities, a full-service spa, and more. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi. 9.6 Exceptional ## Popular amenities - Spa - Dryer - Washer - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ![Quad Double Bed Suite](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/0e246887.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Double Bed Suite ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Private hot tub Air conditioning Heating Free cribs/infant beds - 969 sq ft - 2 bedrooms - Sleeps 6 - 4 Double Beds ![Economy Twin Room (with extra sofa bed for 2 Guests)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/78b5fde9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room (with extra sofa bed for 2 Guests) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washer/dryer - 484 sq ft - Sleeps 3 - 2 Large Twin Beds and 1 Queen Sofa Bed ![Quad Room](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/f2918a3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Room ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washer/dryer - 484 sq ft - Sleeps 4 - 4 Large Twin Beds ![2 bedrooms, soundproofing, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/5f9f64a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEA ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator - 527 sq ft - Sleeps 2 - 2 Large Twin Beds ![2 bedrooms, soundproofing, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/d2a81446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEC ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washer/dryer - Sleeps 2 - 2 Large Twin Beds ![2 bedrooms, soundproofing, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/4ae7f99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEB ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washer/dryer - Sleeps 2 - 2 Large Twin Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57210000/57209100/57209082/9b2a2d7b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Central Kyoto - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 103 reviews CA $1,788 CA $2,262 total Oct 20 - Oct 21 [](https://www.expedia.ca/Kyoto-Hotels-Hotel-The-Mitsui-Kyoto.h57209082.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=72ef19fd-2265-4821-b2a2-d81adb58d711&top_cur=CAD) Ad ![1 bedroom, down comforters, in-room safe, blackout drapes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111440000/111434000/111433960/a65776f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### STITCH HOTEL Kyoto Shimogyo Ward - Kitchen - Washer - Dryer - Free WiFi 10.0 Exceptional 31 reviews CA $719 CA $791 total Oct 14 - Oct 15 [](https://www.expedia.ca/Kyoto-Hotels-STITCH-HOTEL-Kyoto.h111433960.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=72ef19fd-2265-4821-b2a2-d81adb58d711&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66550000/66541300/66541218/8410b786_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ROKU KYOTO, LXR Hotels & Resorts Kita Ward - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 52 reviews CA $890 CA $1,147 total Oct 20 - Oct 21 [](https://www.expedia.ca/Kyoto-Hotels-ROKU-Kyoto.h66541218.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=72ef19fd-2265-4821-b2a2-d81adb58d711&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/47000000/46950000/46949400/46949381/c6351456.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Kyoto Station Shimogyo Ward - 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Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.8 Excellent 282 reviews CA $137 CA $150 total Oct 19 - Oct 20 [](https://www.expedia.ca/Kyoto-Hotels-HOTEL-TAVINOS-KYOTO.h66193203.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=72ef19fd-2265-4821-b2a2-d81adb58d711&top_cur=CAD) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20170000/20161500/20161414/39d47020_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Kuu Kyoto Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.6 Exceptional 452 reviews CA $205 CA $225 total Oct 29 - Oct 30 [](https://www.expedia.ca/Kyoto-Hotels-Hotel-Kuu-Kyoto.h20161414.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=72ef19fd-2265-4821-b2a2-d81adb58d711&top_cur=CAD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/38000000/37330000/37325100/37325068/3d8952b7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oriental Hotel Kyoto Rokujo Shimogyo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,011 reviews CA $183 CA $202 total Oct 27 - Oct 28 [](https://www.expedia.ca/Kyoto-Hotels-ORIENTAL-HOTEL-KYOTO-ROKUJO.h37325068.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=72ef19fd-2265-4821-b2a2-d81adb58d711&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.00960%2C135.78300&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_A9aNASc5S2c1neHCjBT6N1rn6k=) Higashiyamaku Ebisucho 159, Kyoto, Kyoto, 605-0033 #### What's nearby - Heian Shrine - 8 min walk - 0.7 km - Yasaka Shrine - 10 min walk - 0.9 km - Nishiki Market - 3 min drive - 1.9 km - Kiyomizu Temple - 3 min drive - 1.7 km - Kyoto University - 3 min drive - 3.0 km #### Getting around - Higashiyama Station - 3 min walk - Sanjo Station - 13 min walk - Itami Airport (ITM) - 57 min drive #### Restaurants - ‪あるぺんrose - ‬2 min walk - ‪シュイロ - ‬1 min walk - ‪Three Horses - ‬4 min walk - ‪お食事処明日香 - ‬1 min walk - ‪おふく - ‬1 min walk ## About this property ### HOTEL MASTAY jingumichi Aparthotel with a full-service spa, a short walk to Heian Shrine Along with a full-service spa, this smoke-free aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Each apartment boasts a jetted tub and offers free WiFi and a kitchen. A flat-screen TV with digital channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request. HOTEL MASTAY jingumichi offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and bidets. This Kyoto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a steam room. ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/72000000/71550000/71550000/71549946/b77436b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Higashiyama Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 211 reviews CA $217 CA $270 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=71549946&PinnedHotelID=71549946&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Non Smoking, City View | City view](https://images.trvl-media.com/lodging/113000000/112980000/112978500/112978403/ae5edb95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premium Apart MONday KYOTO GOJO Shimogyo Ward - Kitchen - Free WiFi - Air conditioning - Laundry 10 Exceptional 82 reviews CA $237 CA $261 total Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=112978403&PinnedHotelID=112978403&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/94000000/93530000/93523100/93523006/0cdf195a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Gion Gion - 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Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=18573474&PinnedHotelID=18573474&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Full-service spa - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Limited onsite parking ### Family friendly - Children stay free (see details) - Free crib ### Kitchen - Cookware, dishware, and utensils - Freezer - Griddle - Ice maker - Microwave - Paper towels - Refrigerator - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Jetted bathtub - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels - Netflix - Streaming services ### Laundry - Laundry facilities - Washer/dryer ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Concierge services - Free bottled water - Housekeeping (on request) - Iron/ironing board - Limited-hour front desk - Luggage storage - Multilingual staff - Safe at front desk ### Location highlights - In a historical district - Near a metro station ### Things to do - Bicycle rentals ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 16 units - Access via exterior corridors - Bed sheets changed on request - Bicycle rentals - Housekeeping (on request) - Soundproofing - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as HOTEL MASTAY jingumichi Kyoto HOTEL MASTAY jingumichi Aparthotel HOTEL MASTAY jingumichi Aparthotel Kyoto ## Frequently asked questions ### Is HOTEL MASTAY jingumichi pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HOTEL MASTAY jingumichi? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at HOTEL MASTAY jingumichi on Oct 15, 2025 start from CA $301.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HOTEL MASTAY jingumichi? > Limited spots are available. ### What time is check-in at HOTEL MASTAY jingumichi? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at HOTEL MASTAY jingumichi? > Check-out is at 11:00 AM. ### Where is HOTEL MASTAY jingumichi located? > Located in Higashiyama Ward, this spa aparthotel is within a 10-minute walk of Chion-in Temple and Heian Shrine. Yasaka Shrine and Shijo Street are also within 15 minutes. Higashiyama Station is only a 3-minute walk and Keage Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOTEL MASTAY jingumichi Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 1 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 10/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### YUMI Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます ##### YUMI Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tanya Aug 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto ##### Tanya Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Linda Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful. ##### Linda Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Meredith Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire. ##### Meredith Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Florence May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant. Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande. ##### Florence Stayed 7 nights in May 2025 ### 10/10 Excellent #### Soesani Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles. ##### Soesani Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### andrew Apr 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant ##### andrew Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### HUI MIN Feb 19, 2024 Liked: Cleanliness, room comfort, communication #### Great Stay Very spacious and comfortable space, well-equipped for daily life, great location ##### HUI MIN Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### ??? Feb 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication お部屋にキッチンと乾燥機能付き洗濯機が有り、子供連れでも快適でした。 キッチンには、カラトリーセット、調理器具、電子レンジ、二口のIHクッキングヒーターも揃っていました。足を伸ばして入れるバスタブは、追い焚き機能付き。 中期、長期の滞在に適している素敵なホテルでした。 ##### ??? Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Verified traveller Apr 5, 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Over-rated establishment On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Oct 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### オシャレで落ち着きます アパートタイプのホテルで家族で好きなものを作って食べ、ゆっくりするのが今一番の楽しみです。その中で全てが新しく綺麗で、作りやあるもの１つ１つがおしゃれで使いやすく、とても良かったです。残念なことはやはり京都は駐車料金が高すぎることです。しかもこの辺りは更に高い‼️駐車場が3台しかないとの事で、ホテルの方が忙しい中外にまで出て案内してくれました。その心使いに感謝します。ありがとうございました。 ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Boon Jun Apr 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area. ##### Boon Jun Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Joseph Sep 23, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it. Staff are able to assist with restaurant reservarions, transportation, and luggage courier services. A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants. ##### Joseph Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Catherine Nov 2, 2023 Liked: Amenities, property conditions & facilities, communication This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark. ##### Catherine Stayed 4 nights in Oct 2023 ### 6/10 Okay #### ?? Oct 25, 2024 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities 居心地はよかった 食器や、調理器具が汚かった ##### ?? Stayed 1 night in Oct 2024 ### 8/10 Good #### Koji Jun 9, 2024 Liked: Cleanliness, property conditions & facilities ##### Koji Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Karrie Sep 25, 2023 ##### Karrie Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Hiroyuki Feb 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 出張にもオススメ 出張で利用しましたが、ダイニングテーブルで快適にテレカンファレンスができ、部屋も綺麗で、とても満足しました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/FAE69B03803628407F1D161EF39C9D16EFDCDBED1580523393890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hiroyuki Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ロビーにトイレや喫煙所があれば尚良し ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay at Hotel Mastay. The hotel is in a great area and has some great restaurants nearby. Only a short walk to Ginza. The room was comfortable and was so lovely to have a living/dining/bedroom and laundry. Only thing I would comment on is for the Front desk to explain how the shower works and the washing machine as this was written in Japanese ##### Verified traveller Stayed 4 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [RIHGA Royal Hotel Kyoto](https://www.expedia.ca/Kyoto-Hotels-RIHGA-Royal-Hotel-Kyoto.h178521.Hotel-Information) > > [Hotel Granvia Kyoto](https://www.expedia.ca/Kyoto-Hotels-Hotel-Granvia-Kyoto.h444770.Hotel-Information) > > [Hotel Emion Kyoto](https://www.expedia.ca/Kyoto-Hotels-Hotel-Emion-Kyoto.h45911447.Hotel-Information) > > [Onyado Nono Kyotoshichijo Natural Hot Springs](https://www.expedia.ca/Kyoto-Hotels-Onyado-Nono-Kyotonanajyo-Natural-Hot-Springs.h44762017.Hotel-Information) > > [HOTEL M’s EST KYOTO STATION SOUTH](https://www.expedia.ca/Kyoto-Hotels-HOTEL-Ms-EST-KYOTO-STATION-SOUTH.h23513455.Hotel-Information) > > [The Royal Park Hotel Kyoto Sanjo](https://www.expedia.ca/Kyoto-Hotels-The-Royal-Park-Hotel-Kyoto-Sanjo.h4538458.Hotel-Information) > > [THE THOUSAND KYOTO](https://www.expedia.ca/Kyoto-Hotels-The-Thousand-Kyoto.h29393917.Hotel-Information) > > [Keio Prelia Hotel Kyoto Karasuma Gojo](https://www.expedia.ca/Kyoto-Hotels-KEIO-PRELIA-HOTEL-KYOTO-KARASUMA-GOJO.h26692179.Hotel-Information) > > [Nohga Hotel Kiyomizu Kyoto](https://www.expedia.ca/Kyoto-Hotels-Nohga-Hotel-Kiyomizu-Kyoto.h69673755.Hotel-Information) > > [THE BLOSSOM KYOTO](https://www.expedia.ca/Kyoto-Hotels-THE-BLOSSOM-KYOTO.h76497805.Hotel-Information) > > [Cross Hotel Kyoto](https://www.expedia.ca/Kyoto-Hotels-CROSS-HOTEL-KYOTO.h27026975.Hotel-Information) > > [Kyoto Machiya Zeniyacho](https://www.expedia.ca/Kyoto-Hotels-Kiraku-Kyoto-Zeniyacho.h42077450.Hotel-Information) > > [The Royal Park Canvas Kyoto Nijo](https://www.expedia.ca/Kyoto-Hotels-The-Royal-Park-Canvas-Kyoto-Nijo.h59440545.Hotel-Information) > > [Kyoto Brighton Hotel](https://www.expedia.ca/Kyoto-Hotels-Kyoto-Brighton-Hotel.h919.Hotel-Information) > > [Momijiya Bekkan Kawanoiori](https://www.expedia.ca/Kyoto-Hotels-Momijiya-Bekkan-Kawanoiori.h15431581.Hotel-Information) > > [Hotel Resol Kyoto Kawaramachi Sanjo](https://www.expedia.ca/Kyoto-Hotels-Hotel-Resol-Kyoto-Kawaramachi-Sanjo.h21926337.Hotel-Information) > > [Kyoto Granbell Hotel](https://www.expedia.ca/Kyoto-Hotels-Kyoto-Granbell-Hotel.h18414583.Hotel-Information) > > [HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa](https://www.expedia.ca/Kyoto-Hotels-Hotel-The-Mitsui-Kyoto.h57209082.Hotel-Information) > > [Miyako Hotel Kyoto Hachijo](https://www.expedia.ca/Kyoto-Hotels-Miyako-Hotel-Kyoto-Hachijo.h26999.Hotel-Information) > > [Nazuna Kyoto Tsubaki St.](https://www.expedia.ca/Kyoto-Hotels-Nazuna-Kyoto-Tsubaki-St.h46053153.Hotel-Information) > > [Hotel Musse Kyoto Shijo Kawaramachi Meitetsu](https://www.expedia.ca/Kyoto-Hotels-HOTEL-MUSSE-Kyotoshijokawaramachi-Meitetsu.h52041999.Hotel-Information) > > [Mercure Kyoto Station](https://www.expedia.ca/Kyoto-Hotels-Mercure-Kyoto-Station.h46949381.Hotel-Information) > > [Hotel Forza Kyoto Shijo Kawaramachi](https://www.expedia.ca/Kyoto-Hotels-HOTEL-FORZA-KYOTO-SHIJO-KAWARAMACHI.h65026979.Hotel-Information) > > [TUNE STAY Kyoto](https://www.expedia.ca/Kyoto-Hotels-TUNE-STAY-Kyoto-Hostel.h39861619.Hotel-Information) > > [Hotel Kanra Kyoto](https://www.expedia.ca/Kyoto-Hotels-Hotel-Kanra-Kyoto.h4290390.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Shijo](https://www.expedia.ca/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Shijo.h3806437.Hotel-Information) > > [Hotel Vischio Kyoto by GRANVIA](https://www.expedia.ca/Kyoto-Hotels-Hotel-Vischio-Kyoto-By-GRANVIA.h30990875.Hotel-Information)  > > [Hotel The M’s Kyoto](https://www.expedia.ca/Kyoto-Hotels-Hotel-The-Ms-Kyoto.h61628354.Hotel-Information) > > [Sakura Terrace The Gallery](https://www.expedia.ca/Kyoto-Hotels-Sakura-Terrace-The-Gallery.h9795712.Hotel-Information) > > [Miru Kyoto Nishiki](https://www.expedia.ca/Kyoto-Hotels-Miru-Kyoto-Nishiki.h24201327.Hotel-Information)