Title: Grids Premium Hotel Kumamoto - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grids Premium Hotel Kumamoto Hotel with a restaurant, 4-minute walk to Sakura Machi Kumamoto ![Lobby](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/w3195h2400x0y0-1aecff38.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/580a31bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/270-53d1c1a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ea7c574f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/c1b710dc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grids Premium Hotel Kumamoto is conveniently close to famous landmarks. Visitors appreciate practical amenities like an on-site restaurant with delicious meals, reliable in-room WiFi, and helpful services such as express check-in and luggage storage. 8.6 Excellent ## Popular amenities - Breakfast available - Parking available - Housekeeping - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Semi Double Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/cb719979.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Private bathroom Bathrobes - Sleeps 2 - 1 Double Bed ![Queen Double Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bc543291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room, Non Smoking 9.2 Wonderful 13 reviews ### Highlights Soundproofed Air conditioning Mini-fridge LCD TV Premium bedding Private bathroom Bathrobes Rainfall showerhead - Sleeps 2 - 1 Queen Bed ![Compact Twin Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/d93565c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Private bathroom Bathrobes - Sleeps 2 - 2 Large Twin Beds ![Medium Twin Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e7a632c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Twin Room, Non Smoking 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Private bathroom Bathrobes - Sleeps 2 - 2 Large Twin Beds ![Family Triple Room, 3 Bedrooms, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ec5f2674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, 3 Bedrooms, Non Smoking 8.6 Excellent 7 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Private bathroom Bathrobes - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ![Corner Twin Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e7bcd48b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Day bed Premium bedding Private bathroom - Sleeps 3 - 2 Large Twin Beds ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e3f301a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ( Non Smoking ) - Sleeps 2 ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/6936bb4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room ( Non Smoking ) - Sleeps 2 ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e5441a47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin ( Non Smoking ) - Sleeps 2 ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bdf80650.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Twin ( Non Smoking ) - Sleeps 2 ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ff143df6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ( Non Smoking ) - Sleeps 3 ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/dc43e3e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin ( Non Smoking ) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Grids-Premium-Hotel-Kumamoto.h100314584.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Grids-Premium-Hotel-Kumamoto.h100314584.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79771%2C130.70560&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E7g2SwIkURSVU8WR27KYX7qGtf8=) 1-7 Koyaimamachi Chuo Ward, Kumamoto, Kumamoto, 860-0012 #### What's nearby - Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km - Sakura Machi Kumamoto - 4 min walk - 0.4 km - Kumamoto-jo Hall - 6 min walk - 0.5 km - Kumamoto City Hall - 8 min walk - 0.7 km - Kumamoto Castle - 12 min walk - 1.1 km #### Getting around - Suidocho Tram Stop - 13 min walk - Fujisakigumae station - 19 min walk - Kumamoto Airport (KMJ) - 51 min drive #### Restaurants - ‪blé blé - ‬2 min walk - ‪うどん居酒屋 ふく泉 新市街地店 - ‬3 min walk - ‪天草の魚と馬刺しの店 魚粋 - ‬3 min walk - ‪熊本ラーメン赤のれん - ‬3 min walk - ‪Cona熊本 - ‬3 min walk ## About this property ### Grids Premium Hotel Kumamoto Hotel near Sakura Machi Kumamoto Located close to Kumamoto Castle and Fujisaki Hachimangu, Grids Premium Hotel Kumamoto provides laundry facilities and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and express check-in - A vending machine, luggage storage, and a 24-hour front desk Room features All 197 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 42-inch LCD TVs with digital channels - LED light bulbs, mini fridges, and heating ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/82762860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Chuo Ward - Spa - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 942 reviews CA $101 CA $112 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12300000/12291400/12291381/7344dfaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kumamoto Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,001 reviews CA $62 CA $76 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=12291381&PinnedHotelID=12291381&HadPinnedHotel=true®ionId=-1&adults=2) ![River View Fourth Non-smoking](https://images.trvl-media.com/lodging/10000000/9310000/9308100/9308100/3651b8c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Kumamoto Riverside Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 749 reviews CA $43 CA $52 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=9308100&PinnedHotelID=9308100&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/84000000/83660000/83654800/83654725/4a2e7ae4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOTETSU GRAND FRESA KUMAMOTO Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,261 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=83654725&PinnedHotelID=83654725&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1800 per person)](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/84f129f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Kumamoto by VESSEL HOTELS Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 529 reviews CA $106 CA $131 total Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4270000/4266100/4266074/0133721f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Kumamoto Natural Hot Spring Chuo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,008 reviews CA $95 CA $108 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=4266074&PinnedHotelID=4266074&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/60000000/59290000/59288100/59288061/2e13d086.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BLOSSOM KUMAMOTO Nishi Ward - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,760 reviews CA $146 CA $161 total Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=59288061&PinnedHotelID=59288061&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16750000/16744000/16743913/7ea44024.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Kumamoto Shinshigai Chuo Ward - Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 479 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=16743913&PinnedHotelID=16743913&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/78000000/77830000/77828200/77828115/8ad975fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO HOTEL Premier Kumamoto Chuo Ward - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 558 reviews CA $91 CA $101 total Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=77828115&PinnedHotelID=77828115&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892503/w1200h895x0y5-5c80346e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONE STATION HOTEL KUMAMOTO Nishi Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,004 reviews CA $91 CA $110 total Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=3892503&PinnedHotelID=3892503&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (JPY 2,000 per night; includes in/out privileges) - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 to 1,980 for adults and JPY 1,100 to 1,100 for children - A restaurant ### Family friendly - Laundry facilities - Mini-fridge - Soundproofed rooms - Stroller ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Shared microwave - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Spa - In-room massages ### Accessibility - No elevator ### More - At least 80% lighting from LEDs - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch LCD TV with digital channels ### Food and drink - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk chair - Heating (climate-controlled) - Iron/ironing board on request - LED lighting - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 1980 to 1980 for adults, and JPY 1100 to 1100 for children - Covered self parking fee: JPY 2000 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as Grids Kumamoto Kumamoto Grids Premium Hotel Kumamoto Hotel Grids Premium Hotel Kumamoto Kumamoto Grids Premium Hotel Kumamoto Hotel Kumamoto ## Frequently asked questions ### Is Grids Premium Hotel Kumamoto pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is available for JPY 2000 per night. ### What time is check-in at Grids Premium Hotel Kumamoto? > Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. ### What time is check-out at Grids Premium Hotel Kumamoto? > Check-out is at 11:00 AM. ### Where is Grids Premium Hotel Kumamoto located? > Located in Chuo Ward, this hotel is within 1 mi (2 km) of Sakura Machi Kumamoto and Kumamoto Castle. Fujisaki Hachimangu and Suizenji Gardens are also within 3 mi (5 km). Suidocho Tram Stop is 13 minutes by foot and Fujisakigumae station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grids Premium Hotel Kumamoto Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 95 8 - Good 69 6 - Okay 24 4 - Poor 8 2 - Terrible 2 ### 10/10 Excellent #### Eded Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. ##### Eded Stayed 1 night in Sep 2024 ### 8/10 Good #### Angela May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located and a short walk from the station and main sightseeing attractions (including Matsumoto Castle). Modern hotel with friendly staff. ##### Angela Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Stephane Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience ##### Stephane Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yeoung Shin Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, nice staffs, clean room. ##### Yeoung Shin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Gareth Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent room size and walking distance to lots of eateries and shopping. ##### Gareth Stayed 2 nights in Feb 2025 ### 8/10 Good #### Wing Hoi Hayman Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location with sightseeing spots around! Very good deal! ##### Wing Hoi Hayman Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Fong Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, delicious breakfast ##### Fong Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### David Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### David Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jordan May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good. ##### Jordan Stayed 2 nights in May 2025 ### 6/10 Okay #### Bryan Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement. ##### Bryan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ms. Kim deserves a raise at Grid Hotel! Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim! ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### David May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Above and beyond The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Katherine Dec 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic. ##### Katherine Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Christopher Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is great ##### Christopher Stayed 1 night in Jan 2025 ### 6/10 Okay #### Jesse Apr 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Just a few fixes. Hotel is just a good place to shower and rest. It is located in a good area. If you have a car, you will have to pay an extra 2000 yen a day for parking. Their coffee set up is from 3pm-midnight, which is kind of odd times. ##### Jesse Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### hideki Mar 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### hideki Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Michael Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room size is bigger than Japan average, there is a public bath at 3F and some rest area surrounding by trees, so relax ##### Michael Stayed 1 night in Aug 2024 ### 8/10 Good #### Darien Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recieved new towels everyday which was unexpected. Otherwise, excellent. ##### Darien Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Ho Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A cute polite female front desk staff provide positive attitude to us when asking for car park in-house service. Appreciate the positive attitude and smile to guest. ##### Ho Stayed 1 night in May 2024 ### 6/10 Okay #### Yokotsuka Jan 1, 2025 Liked: Cleanliness There is no large hot spring bath. My kid was just seeing cats behind the building and staff was unfriendly to alert us this area is staff only. Come on just seeing cats there ! ##### Yokotsuka Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Arthur Sep 9, 2024 Liked: Cleanliness, staff & service The interior of the bedroom is very dark. I am not sure if the effect they are trying for. The room was small an awkward. Great breakfast. ##### Arthur Stayed 1 night in Sep 2024 ### 4/10 Poor #### Hoi Man Aug 11, 2024 Disliked: Cleanliness, amenities \-water dripping from air con and sink -no water provided -suppose to have formal cleaning on the 2nd night, the hotel didn't provide ##### Hoi Man Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Verified traveller Apr 18, 2024 Disliked: Cleanliness, staff & service #### Disappointed about the some of the staff The management wasn't friendly, i told the miss manager the light in the room wasn't working properly ,she said we will check it out. I think she should offer proper conform to the customers. Also i was asking if i could leaves the car , until 12 . I could walk visit around come get back car . She wouldn't not backed off the policy. If you want a customer come back to your hotel train your staff be friendly able adjusted for small request. ##### Verified traveller Stayed 1 night in Apr 2024 ### 8/10 Good #### dong kuen Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 在商店街尾端，方便購物！ 如果要去熊本機場也很方便，走路五分鐘就到公車轉運站了，不用再另外換交通工具。 晚上飯店有提供小點心，如果肚子餓可以去二樓吃小餅乾。 飯店走黑色風格，和一般的日式飯店有點不太一樣。除了房間大小和日式飯店一樣小一點外，其他都非常滿意～ ##### dong kuen Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### ryoji Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ありがとうございました！！ ##### ryoji Stayed 6 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels.d178294.Travel-Guide-Hotels) > > [Red Frog Beach Island Resort](https://www.expedia.ca/Isla-Bastimentos-Hotels-Red-Frog-Beach-Island-Resort.h4027252.Hotel-Information) > > [Hotels in Paris](https://www.expedia.ca/Paris-Hotels.d179898.Travel-Guide-Hotels) > > [Hotels in Langham](https://www.expedia.ca/Langham-Hotels.d6340968.Travel-Guide-Hotels) > > [Best Western Plus Dartmouth Hotel & Suites](https://www.expedia.ca/Halifax-Hotels-Best-Western-Plus-Dartmouth-Hotel-Suites.h2256605.Hotel-Information) > > [Courtyard by Marriott Los Angeles Burbank Airport](https://www.expedia.ca/Los-Angeles-Hotels-Courtyard-By-Marriott-Los-Angeles-Burbank-Airport.h894432.Hotel-Information) > > [Hotels in Doha](https://www.expedia.ca/Doha-Hotels.d1048.Travel-Guide-Hotels) > > [Sandman Hotel Red Deer](https://www.expedia.ca/Red-Deer-Hotels-Sandman-Hotel-Red-Deer.h574309.Hotel-Information) > > [The Trail in Adams - Berkshires’ Art Hotel](https://www.expedia.ca/Adams-Hotels-Topia-Inn-An-Organic-Oasis.h12259511.Hotel-Information) > > [Queen's University - David C. 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