Title: Grids Premium Hotel Kumamoto - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=100314584&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grids Premium Hotel Kumamoto Travelers can explore historic Kumamoto Castle and Suizenji Gardens before returning to enjoy a satisfying meal at the hotel's welcoming restaurant ## Photo gallery for Grids Premium Hotel Kumamoto ![City view from property - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/9236f362.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view from property - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/270-53d1c1a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bd64cd6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/w3195h2400x0y0-81b17bd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Grids Premium Hotel Kumamoto (Kumamoto)](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/4c040329.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grids Premium Hotel Kumamoto is conveniently close to famous landmarks. Visitors appreciate practical amenities like an on-site restaurant with delicious meals, reliable in-room WiFi, and helpful services such as express check-in and luggage storage. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Semi Double Room, Non Smoking ![Semi Double Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/8a67a36b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bathrobes Bidet - Sleeps 2 - 1 Double Bed ### View all photos for Queen Double Room, Non Smoking ![Queen Double Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bc543291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room, Non Smoking 9.2 Wonderful 13 reviews ### Highlights Soundproofed Air conditioning Mini-fridge LCD TV Premium bedding Bathrobes Bidet Private bathroom - Sleeps 2 - 1 Queen Bed ### View all photos for Compact Twin Room, Non Smoking ![Compact Twin Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/58e2a66d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bathrobes Bidet - Sleeps 2 - 2 Large Twin Beds ### View all photos for Medium Twin Room, Non Smoking ![Medium Twin Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ca6c86cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Twin Room, Non Smoking 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bathrobes Bidet - Sleeps 2 - 2 Large Twin Beds ### View all photos for Family Triple Room, 3 Bedrooms, Non Smoking ![Family Triple Room, 3 Bedrooms, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/1e80829d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, 3 Bedrooms, Non Smoking 8.6 Excellent 7 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Bathrobes Bidet - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ### View all photos for Corner Twin Room, Non Smoking ![Corner Twin Room, Non Smoking](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/6f1d0d80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin Room, Non Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge LCD TV Premium bedding Day bed Bathrobes - Sleeps 3 - 2 Large Twin Beds ### View all photos for Double Room ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/e3f301a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ( Non Smoking ) - Sleeps 2 ### View all photos for Queen Double Room ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/6936bb4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Double Room ( Non Smoking ) - Sleeps 2 ### View all photos for Compact Twin ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/14adbfd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin ( Non Smoking ) - Sleeps 2 ### View all photos for Medium Twin ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/bdf80650.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Twin ( Non Smoking ) - Sleeps 2 ### View all photos for Triple Room ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/ff143df6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ( Non Smoking ) - Sleeps 3 ### View all photos for Corner Twin ( Non Smoking ) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100320000/100314600/100314584/cf5722f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Twin ( Non Smoking ) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Grids-Premium-Hotel-Kumamoto.h100314584.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKumamoto-Hotels-Grids-Premium-Hotel-Kumamoto.h100314584.Hotel-Information) ## About the area Located in Chuo Ward, a neighborhood in Kumamoto, Grids Premium Hotel Kumamoto is near a train station and near theme parks. Kumamoto Castle and Fujisaki Hachimangu are notable landmarks, and the area's natural beauty can be seen at Suizenji Gardens and Daikanbo. Sakura Machi Kumamoto and Tsūjun Bridge are two other places to visit that come recommended. [Visit our Kumamoto travel guide](https://www.expedia.ca/Kumamoto.dx1858) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79771%2C130.70560&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E7g2SwIkURSVU8WR27KYX7qGtf8=) 1-7 Koyaimamachi Chuo Ward, Kumamoto, Kumamoto, 860-0012 ### What's nearby - ![Kumamoto_ShinshigaiShotengai_553248621562271767_08](https://images.trvl-media.com/place/553248621562271767/e3ccc749-dc7a-494b-8eb0-b3426ddf2a4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunroad Shinshigai Shopping Street 1 min walk \- 0.2 km - ![Kumamoto_KumamotoCityHall_553248621532762754_04](https://images.trvl-media.com/place/553248621532762754/40e76bea-3196-46cc-9986-5bfaa56fab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumamoto City Hall 8 min walk \- 0.7 km - ![On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.](https://images.trvl-media.com/place/1858/0b115231-8cf6-4118-8352-311ba54e75ce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumamoto Castle 12 min walk \- 1.1 km - Sakura Machi Kumamoto 4 min walk \- 0.4 km - Kumamoto-jo Hall 6 min walk \- 0.5 km ### Getting around - Suidocho Tram Stop 13 min walk - Fujisakigumae station 19 min walk - Kumamoto Airport (KMJ) 44 min drive ### Restaurants - blé blé 2 min walk - うどん居酒屋 ふく泉 新市街地店 3 min walk - 天草の魚と馬刺しの店 魚粋 3 min walk - corvus 2 min walk - 熱帯魚 3 min walk ## About this property ### Grids Premium Hotel Kumamoto Hotel near Sakura Machi Kumamoto Located close to Kumamoto Castle and Fujisaki Hachimangu, Grids Premium Hotel Kumamoto provides laundry facilities and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and express check-in - A 24-hour front desk, luggage storage, and a vending machine Room features All 197 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 42-inch LCD TVs with digital channels - LED light bulbs, mini fridges, and heating ## Similar properties ![Breakfast served](https://images.trvl-media.com/lodging/10000000/9310000/9308100/9308100/607cdae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Kumamoto Riverside Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 774 reviews CA $41 CA $50 total Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=9308100&PinnedHotelID=9308100&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/41000000/40100000/40098500/40098470/9c72bd72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Kumamoto by VESSEL HOTELS Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 573 reviews CA $104 CA $127 total Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=40098470&PinnedHotelID=40098470&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12300000/12291400/12291381/8eba338e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kumamoto Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,007 reviews CA $68 CA $76 total Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=12291381&PinnedHotelID=12291381&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16750000/16744000/16743913/3449a638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Kumamoto Shinshigai Chuo Ward - Free WiFi - Air conditioning - Breakfast available - Laundry 8.8 Excellent 494 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=16743913&PinnedHotelID=16743913&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83660000/83654800/83654725/f87337f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOTETSU GRAND FRESA KUMAMOTO Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,328 reviews CA $73 CA $80 total Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=83654725&PinnedHotelID=83654725&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/78000000/77830000/77828200/77828115/d0bbcd72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO HOTEL Premier Kumamoto Chuo Ward - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 605 reviews CA $82 CA $91 total Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=77828115&PinnedHotelID=77828115&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/83000000/82890000/82883500/82883498/229effd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CANDEO HOTELS KUMAMOTO SHINSHIGAI Chuo Ward - Spa - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 1,017 reviews CA $100 CA $111 total Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=82883498&PinnedHotelID=82883498&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16400/16353/af202beb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza ANA Kumamoto New Sky by IHG Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 999 reviews CA $47 CA $83 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=16353&PinnedHotelID=16353&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/50000/46000/45917/28de09f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kumamoto Hotel Castle Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 965 reviews CA $97 CA $107 total Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=45917&PinnedHotelID=45917&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/77000000/76870000/76860300/76860287/w2874h2154x3y3-a1642c47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel KUMAMOTO GINZADORI PREMIER Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 254 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=76860287&PinnedHotelID=76860287&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=100314584&PinnedHotelID=100314584&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=100314584,9308100,40098470,12291381,16743913) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (JPY 2,000 per night; includes in/out privileges) - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 to 1,980 for adults and JPY 1,100 to 1,100 for children - A restaurant ### Family friendly - Laundry facilities - Mini-fridge - Soundproofed rooms - Stroller ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Shared microwave - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Spa - In-room massages ### Accessibility - No elevator ### More - At least 80% lighting from LEDs - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch LCD TV with digital channels ### Food and drink - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk chair - Heating (climate-controlled) - Iron/ironing board on request - LED lighting - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 1980 to 1980 for adults, and JPY 1100 to 1100 for children - Covered self parking fee: JPY 2000 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as Grids Kumamoto Kumamoto Grids Premium Hotel Kumamoto Hotel Grids Premium Hotel Kumamoto Kumamoto Grids Premium Hotel Kumamoto Hotel Kumamoto ## Frequently asked questions ### Is Grids Premium Hotel Kumamoto pet-friendly? ### How much is parking? ### What time is check-in at Grids Premium Hotel Kumamoto? ### What time is check-out at Grids Premium Hotel Kumamoto? ### Where is Grids Premium Hotel Kumamoto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grids Premium Hotel Kumamoto Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 99 8 - Good 75 6 - Okay 26 4 - Poor 8 2 - Terrible 2 ## Reviews ### 6/10 Okay #### Rosalind San San Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is in a good location near to the shopping district however the room assigned to us and our child was very cramped with hardly any walking space and we are unable to open up our luggage. And there are wardrobe to hand our jackets, only 4 wall hangers. The shower room is also tiny and no space to hang up the toilets. Not suitable for families. ##### Rosalind San San Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Yeoung Shin Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, nice staffs, clean room. ##### Yeoung Shin Stayed 2 nights in Jan 2025 ### 8/10 Good #### Angela May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located and a short walk from the station and main sightseeing attractions (including Matsumoto Castle). Modern hotel with friendly staff. ##### Angela Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Fong Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, delicious breakfast ##### Fong Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Stephane Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience ##### Stephane Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gareth Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent room size and walking distance to lots of eateries and shopping. ##### Gareth Stayed 2 nights in Feb 2025 ### 8/10 Good #### Wing Hoi Hayman Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location with sightseeing spots around! Very good deal! ##### Wing Hoi Hayman Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Katherine Dec 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic. ##### Katherine Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jordan May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good. ##### Jordan Stayed 2 nights in May 2025 ### 10/10 Excellent #### David May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Above and beyond The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ms. Kim deserves a raise at Grid Hotel! Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim! ##### Verified traveller Stayed 1 night in Jun 2025 ### 6/10 Okay #### Bryan Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement. ##### Bryan Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Jesse Apr 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Just a few fixes. Hotel is just a good place to shower and rest. It is located in a good area. If you have a car, you will have to pay an extra 2000 yen a day for parking. Their coffee set up is from 3pm-midnight, which is kind of odd times. ##### Jesse Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ho Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A cute polite female front desk staff provide positive attitude to us when asking for car park in-house service. Appreciate the positive attitude and smile to guest. ##### Ho Stayed 1 night in May 2024 ### 6/10 Okay #### Arthur Sep 9, 2024 Liked: Cleanliness, staff & service The interior of the bedroom is very dark. I am not sure if the effect they are trying for. The room was small an awkward. Great breakfast. ##### Arthur Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Eded Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. ##### Eded Stayed 1 night in Sep 2024 ### 10/10 Excellent #### David Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### David Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Christopher Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is great ##### Christopher Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Michael Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room size is bigger than Japan average, there is a public bath at 3F and some rest area surrounding by trees, so relax ##### Michael Stayed 1 night in Aug 2024 ### 10/10 Excellent #### hideki Mar 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### hideki Stayed 2 nights in Feb 2025 ### 8/10 Good #### Darien Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recieved new towels everyday which was unexpected. Otherwise, excellent. ##### Darien Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Yokotsuka Jan 1, 2025 Liked: Cleanliness There is no large hot spring bath. My kid was just seeing cats behind the building and staff was unfriendly to alert us this area is staff only. Come on just seeing cats there ! ##### Yokotsuka Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Hoi Man Aug 11, 2024 Disliked: Cleanliness, amenities \-water dripping from air con and sink -no water provided -suppose to have formal cleaning on the 2nd night, the hotel didn't provide ##### Hoi Man Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Verified traveller Apr 18, 2024 Disliked: Cleanliness, staff & service #### Disappointed about the some of the staff The management wasn't friendly, i told the miss manager the light in the room wasn't working properly ,she said we will check it out. I think she should offer proper conform to the customers. Also i was asking if i could leaves the car , until 12 . I could walk visit around come get back car . She wouldn't not backed off the policy. If you want a customer come back to your hotel train your staff be friendly able adjusted for small request. ##### Verified traveller Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Yousuke Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities 新しいホテルで隅々まで綺麗にされてました。お部屋も広いベッドにミニソファーとミニテーブルもありいろんな過ごし方ができます。 1月に宿泊しましたが、シャワーの湯量も申し分ないので湯船なくても十分身体は温まりました。 バスタオル、フェイスタオル、ガウンは扉にシールを貼っておけば交換していただけます。 1階にランドリー(部屋のテレビで稼働状況がわかる)、電子レンジ、氷、簡単なアメニティ、ティーバッグ類が置いてあります。 基本はスタッフさんと関わることなく滞在できますが、荷物郵送の際にお世話になったスタッフさんはとても丁寧な対応と気配りでした。 立地もモールや繁華街に近く、バスも路面電車も近くに停まるので交通の便も良し、とても素晴らしいホテルでした。 お世話になりました、またよろしくお願いします。 ![](https://a.travel-assets.com/ugc/hotel-reviews/1f19bb84-4fd7-49e6-a3c8-6ff80cf3ac8f-1769339007011.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yousuke Stayed 4 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Yukyou no hibiki YUSAI](https://www.expedia.ca/Minamioguni-Hotels-Yukyou-No-Hibiki-YUSAI.h90931018.Hotel-Information) > > [Baycrest Lodge](https://www.expedia.ca/Taupo-Hotels-Baycrest-Lodge.h558050.Hotel-Information) > > [Horizons - Communal Sauna & Hot Tub!](https://www.expedia.ca/Mammoth-Lakes-Hotels-Horizons-4-135.h61618834.Hotel-Information) > > [Mountain Hotels in Inuvik](https://www.expedia.ca/Inuvik-Hotels-Mountain-Hotels.0-0-d3932-tMountainHotels.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Meshaw](https://www.expedia.ca/Meshaw-Cabins.d3000010532-aaCabins.Travel-Guide-Accommodation) > > [Mountain Hotels in Montebello](https://www.expedia.ca/Montebello-Hotels-Mountain-Hotels.0-0-d6312-tMountainHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Lion's Head](https://www.expedia.ca/Lions-Head-Hotels.d6336308.Travel-Guide-Hotels) > > [Romantic Hotels in West Townshend](https://www.expedia.ca/West-Townshend-Hotels-Romantic-Hotel.0-0-d184080-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [Hotels near CentreStage Theatre](https://www.expedia.ca/CentreStage-Theatre-Hotels.0-l6309747-0.Travel-Guide-Filter-Hotels) > > [Aparthotels Killona](https://www.expedia.ca/Killona-Apart-Hotels.d553248634999032706-aaApartHotels.Travel-Guide-Accommodation) > > [Resorts Pine Cay](https://www.expedia.ca/Pine-Cay-Resort-Hotels.d9412-aaResortHotels.Travel-Guide-Accommodation) > > [Hotels in Donato Guerra](https://www.expedia.ca/Donato-Guerra-Hotels.d553248635611986174.Travel-Guide-Hotels) > > [Motels Glenside](https://www.expedia.ca/Glenside-Motels.d6216155-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Sasykoli](https://www.expedia.ca/Sasykoli-Hotels.d3000474291.Travel-Guide-Hotels) > > [Hotels with Waterslides in Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Hotels-With-Waterslides.0-0-d4054-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Resolute (YRB) to Panama City (PAC)](https://www.expedia.ca/lp/flights/yrb/pac/resolute-to-panama-city) > > [Flights from Cape Town (CPT) to Calgary (YYC)](https://www.expedia.ca/lp/flights/cpt/yyc/cape-town-to-calgary) > > [Flights from Yellowknife (YZF) to Hay River (YHY)](https://www.expedia.ca/lp/flights/yzf/yhy/yellowknife-to-hay-river) > > [Flights from Catania (CTA) to Cluj-Napoca (CLJ)](https://www.expedia.ca/lp/flights/cta/clj/catania-to-cluj-napoca) ### Activities > [Things to do in The Hague](https://www.expedia.ca/Things-To-Do-In-The-Hague.d6046971.Travel-Guide-Activities) ### Packages ### Vacation Rentals > [Virginia Beach Vacation Rentals](https://www.expedia.ca/Virginia-Beach-Vacation-Rentals.d10271.Travel-Guide-VacationRentals) ### General > [Visit Little Burnt Bay](https://www.expedia.ca/Little-Burnt-Bay.dx553248635740511526) > > [Visit Luisiana](https://www.expedia.ca/Luisiana.dx553248635924197572) > > [Visit Veromies](https://www.expedia.ca/Helsinki-Veromies.dx960672654516649984)