Suite (Ranee) | Façade de l’hébergement  – soirée/nuit

The Ranee Boutique Suites – Avis

3.5 out of 5
The Ranee Boutique Suites
No 6 & 7, Main Bazaar, Kuching, Sarawak

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 102 avis sur 167." "
Note de 8 – Bien, d’après 52 avis sur 167." "
Note de 6 – Acceptable, d’après 9 avis sur 167." "
Note de 4 – Médiocre, d’après 2 avis sur 167." "
Note de 2 – Terrible, d’après 2 avis sur 167." "

9,4/10

Propreté

9,0/10

Service et personnel

9,0/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Sandra

Séjour de 3 nuits en janvier 2024

10/10 – Excellent

ALINE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un séjour parfait !
Belle chambre spacieuse, très bien placé devant le water front, personnel très agréable, petit déjeuner copieux une très belle décoration.Allez y sans aucune hésitation.
Séjour de 2 nuits en août 2018
Ann Chua - Hotel Manager a répondu le 15 août 2018
Bonjour Aline, Thank you so much for the wonderful review. We are very happy that you had an enjoyable stay with us. We look forward to welcoming you back soon! From The Ranee Team, Merci beaucoup! Kind Regards, Ann Chua Hotel Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon hôtel
Très bon hôtel, bien situé au coeur de Kushing. Les seul bémosl sont le wifi, très peu fonctionnel dans certaines chambres ( mais ok dans le lobby) et le petit déjeuner un peu chiche pour le prix, cependant les plats sevis à la carte y sont très goûteux.
Séjour de 2 nuits en août 2017

10/10 – Excellent

Linda L

Séjour de 1 nuit en mars 2024

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Right next to the riverwalk...street eats and music. Close to shopping and museums. Staff were mire than willing to help. Would definitely recommend staying
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Matthew Graeme

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay with a comfortable large room. The wonderful staff made the stay perfect.
Séjour de 4 nuits en février 2024

10/10 – Excellent

Tracy, Ellenbrook

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Lovely staff and love the set up.
Séjour de 8 nuits en février 2024

10/10 – Excellent

Alex

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Towel is smelly. Couldn't use it
Séjour de 2 nuits en février 2024

8/10 – Bien

Glenn

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful. I had the family suite for myself and my two sister in laws. My only wish was the room has a window and that it is not as dark.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Kamarudin Neo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful rustic charm!
This hotel is surprisingly beautiful! The decor is a mix of rustic and modern. Excellent combination! The room is cozy and clean. Breakfast is at the ground floor called MBar Bistro. The selection is limited but it's good enough for me. The staff are friendly and helpful. At the side of the hotel is a small cafe that sells fruit juice or coffee. This hotel is located in a prime area of Chinatown and facing the waterfront. Highly recommended!
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Reshma

Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Seng

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Big thank you to Ranee for decorating our room because it’s my wife’s birthday! It really made our stay special!
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Glenn

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful property
Very nice hotel in excellent location. Very nice and friendly staff. We arrived late in the evening and check in was no problem. We were given a suite that was very large with wonderful antique furniture and ornamentation. Would very much recommend this hotel.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Glenn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Miellyttävä hotelli rantaradun varrella. Hiljainen ja siisti huone, hyvä sänky. Kylpyhuone miellyttävä, suihkussa hyvä paine.
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Tobias

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Der Service war makellos. Souvenirs wurden verpackt und aufs Zimmer gebracht. Gepäck wurde für mehrere Tage eingelagert und stand dann ebenfalls bei Ankunft wieder im neuen Zimmer bereit. Sehr sehr freundlich und das Frühstück mit täglich wechselnder lokaler Spezialität oder klassischem French Toast/Scrambled Eggs war super. Noch dazu ist das gesamte Hotel sehr geschmackvoll eingerichtet!
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Chris

Séjour de 4 nuits en septembre 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The bedroom TV wasn’t working throughout our stay there. Plus the in-house safe wasn’t working as well so we had to carry our valuables around while outside. Other than these minor inconveniences, the staff offered very personable and prompt service, impeccable and fast. Good location to a lot of good food places.
Séjour de 2 nuits en septembre 2023

8/10 – Bien

amjad

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The suite was spacious with a balcony. The staff were very helpful. There are two things that let it down. The one could be remedied quite easily and make it excellent. This one thing is the breakfast. This is really not up to scratch. There is very little choice. The tea and coffee is in a glass pot constantly heating itself. Adding a little more fruit (at present it is either a pineapple or banana) and perhaps some yoghurts would be a start. The hotel is not suitable for people with mobility issues. The lift starts on the first floor and there are stairs to that. So carrying luggage would be an issue. Also the the lift does not go to the top floor suites and again there are 2-3 flights of stairs. It is in an excellent location but be warned it is noisy up until 11-11.30 with loud music that the windows do not protect you from.
Séjour de 6 nuits en juillet 2023

10/10 – Excellent

Peter

Séjour de 3 nuits en juillet 2023

8/10 – Bien

Douglas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great interior design features. Rooms are large. Front desk is helpful. breakfast had good French toast.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Ken

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A unique property which is very well done up. The interiors and the small little touches are top class. The breakfast is not to be missed.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

Aileen

Séjour de 1 nuit en décembre 2022

4/10 – Médiocre

Rodrigo

Points faibles : État et installations de l’hébergement
Séjour de 4 nuits en octobre 2022

10/10 – Excellent

Sandra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful staff, beautiful hotel, very comfortable beds, clean rooms, great breakfast laksa.
Séjour de 3 nuits en octobre 2022

10/10 – Excellent

Rachel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place and the staff are great! However, on the website it states room service, restaurant and bar - none of which are available (restaurant only for breakfast). Other than that, thanks for a great stay!
Séjour de 4 nuits en août 2022

10/10 – Excellent

Thomas

Séjour de 2 nuits en juillet 2022

8/10 – Bien

Kok Seong

Séjour de 2 nuits en juin 2022

8/10 – Bien

Sze Teng

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Opposite of the riverside
Decent stay except the the showers temperature is inconsistent. It was warm in a minute and cold in the next. and it has mushrooms growing on the wooden bench in the shower room. how cute
Séjour de 3 nuits en février 2022

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great but
The only complaint I have is Parking was challenging. Very very challenging as the hotel.is located at the water front and tgere is no dedicated parking lot for the hotel. Otherwise, it's a great stay.
Séjour de 1 nuit en novembre 2021

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is tastefully decorated, clean and in a great location
Séjour de 1 nuit en décembre 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
地理位置非常优越。 设计有特色,是一个旧建筑改装的精品酒店。 入住都送每天免费早餐两位。 服务员服务态度一流。
Séjour de 4 nuits en décembre 2019

8/10 – Bien

Bryan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the location, staff and room. Would definitely try to stay here during my next visit.
Séjour de 3 nuits en septembre 2019

10/10 – Excellent

Hasimie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2019

10/10 – Excellent

Mel, Lochwinnoch

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and bygone era feel to the I terior
Séjour de 3 nuits en août 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ottima posizione centrale sul lungofiume. Struttura pulita, arredi in stile coloniale pertinenti. Personale cordiale e disponibile ad accontentare il cliente. Addetto al banco escursione professionale.
Séjour de 4 nuits en avril 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2019

10/10 – Excellent

Todd

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect location and charming decor
We were quite impressed with this property from their antique decor in the lobby (even a cannon!) to the friendly staff who helped us store bags waiting for a late flight. The cooked to order breakfast was a treat each morning. As soon as we stepped outside were in the thick of Kuching's vibrant riverfront with souvenir/craft stores, nightly food stalls, and a sound and light show at the government building across the river. Fair warning that it can be unexpected and loud for rooms facing the street if that's not something you would enjoy.
Séjour de 2 nuits en février 2019

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dejligt hotel
Lækkert smagfuldt indrettet hotel med super beliggenhef
Séjour de 1 nuit en février 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely little boutique hotel centrally located on the riverfront. Comfortable rooms and friendly service.
Séjour de 3 nuits en février 2019

4/10 – Médiocre

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Location is central we didn’t realise that we were at the edge of bustling China town ok for some maybe it’s chaotic We booked 3 nights over near year in this boutique hotel advertised as a 30 room non smoking hotel no children under 12 ,,We were surprised to find many infants an family’s in reception area and dinning quarters. It was our preference to choose an adult hotel having brought up 6 children u may understand it’s sometimes nice to get away from grandchildren We made our point at breakfast time an told it was a national holiday and ther was no management at hand to I needed an explanation to the breeches in the hotels policy ,which is clearly visible an written on the reception check in desk. Whilst told a manager would be available shortly after an hour in reception I took a telephone call of acting manager Anne ,Many appolagy was offered and we were told she was 2 hours away at home and the children were leaving she admitted they should not have been in the vicinity of the building ,THE Hotels insurance does not cover children under 12 due to hotel design the railings on stair ways and I balconys didn’t meet with insurance requirements for infants they could fallen through resulting in major accidents Anne eventually arrived I asked what had management done Anne advised me the family’s had signed “ an indemnity to exonerate any blame to hotel or insurance underwriters “ We were appalled we wanted to check out by this time
Séjour de 3 nuits en décembre 2018
Mary Chan - General Manager a répondu le 12 janv. 2019
Thank you for taking the time to write a detailed review about your stay at the Ranee. In principle, we do not accept children below 12 years of age but it was New Year’s Eve, many guests including some children , were excited about the Countdown, the Fireworks display and other activities, as well as the Official Government Launch of Visit Sarawak Year 2019. All happening at the waterfront, in front of our hotel. As a result, the main road leading to the hotel was closed but the tour driver who picked you at the airport had an official pass to enter; I guess the crowds had made your journey to the hotel longer than it should have been. Our bar and restaurant close at 10pm daily. Our Front Office staff had made every effort to try to accommodate your requests after this time. Your booking was for a Suite on the attic floor. There are only 2 Suites on this level, accessible only by a private staircase. It is not possible for kids to be outside your room as claimed. At breakfast the next morning, both yourself and your husband were not happy citing that there were kids running around. On checking our cctv, no kids were seen running around. When the Front Office called our Hotel Manager, she made an effort to come all the way to the hotel to settle your case although it was a Public Holiday and her Day Off. You insisted on a written letter from her for the full refund of your stay which was prepaid to a third party. For your information, the third party that you booked through has a 24-hour customer servicing call centre. For us, we deal with the office of this third party which was closed on January 1, 2019 being a universal Public Holiday. We apologise for the bad experience that you had at our hotel and for any shortcoming that we may have. We wish both of you all the Best for 2019 and hope that you will have peaceful hotel stays in the

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good rooms and a very good location very near to many shops, restaurants and bars
Séjour de 3 nuits en décembre 2018

6/10 – Acceptable

Elizabeth

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
We had to change rooms in the middle of the night because there was so much noise. Some of the noise was not the hotels fault. Nobody apologized for our inconvienance! I really wanted to like this place, but customer service wasn’t very good!
Séjour de 2 nuits en novembre 2018

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome stay
Séjour de 1 nuit en novembre 2018

8/10 – Bien

khai, singapore

Points forts : Propreté, confort de la chambre
good location, but kinda of quiet at the restaurant bar. Should spice up the area with drinking and sports game watching.
Séjour de 3 nuits en novembre 2018

8/10 – Bien

Eric

Points forts : Service et personnel, confort de la chambre
Great & Unique Stay
Booked the hotel to experience something different. It was a truly unique stay and I got a room too big for myself. Enjoyed the bathtub, the biggest I've ever seen. Overall, the experience was great. The only complaint I had is the room smell a bit mushy and the couch felt like it has never been cleaned before.
Séjour de 1 nuit en octobre 2018

6/10 – Acceptable

Stacey

Points forts : Propreté, état et installations de l’hébergement
Underwhelming and over priced
A lovely hotel on the surface but standard of service and the noise levels in the room really let this place down. The decor of the hotel is lovely and I treated us to the Leonora Suite (I wouldn’t usually upgrade but it looked so lovely). The room was nice but not as stunning as the pictures. It also had a SERIOUS noise problem. I can tolerate the noise from the street as that is expected in a city centre hotel, however there was an incredibly noise air conditioning unit and another mechanical noise which went on all night. It’s obviously a known problem to the hotel as there were ear plugs on the pillow. Breakfastbuffet was poor, as was the coffee. The cooked local breakfast items however were good. The hotel is in a great location but needs a real shake up of service and little touches to be able to claim its a luxury boutique hotel.
Séjour de 2 nuits en septembre 2018

8/10 – Bien

Martha

Loved The Ranee
My stay was great. The staff are friendly and helpful, the locarion on the convenient for walking, the breakfasts tasty and the room clean and comfortable.
Séjour de 2 nuits en août 2018
Ann - Hotel Manager a répondu le 4 sept. 2018
Hi Martha, Thank you for staying with us! :-) We are really happy that you had a great time here. We look forward to welcoming you back soon! Kind Regards, Ann Hotel Manager

8/10 – Bien

Kathirithamby

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juillet 2018