Title: The Platinum Suites (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=16635590&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The Platinum Suites Aparthotel with 2 outdoor pools, near Petronas Twin Towers ## Photo gallery for The Platinum Suites ![2 outdoor pools - The Platinum Suites (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/a8b1b478.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail - The Platinum Suites (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/5825a42f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite, 2 Bedrooms | Living area - The Platinum Suites (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/700fa965.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - The Platinum Suites (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/6dbcaff7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 3 Bedrooms | Living area - The Platinum Suites (Kuala Lumpur)](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/f06f869c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Platinum Suites sits in the heart of Kuala Lumpur, offering a strategic location near the Petronas Twin Towers and KLCC Park. Travelers can connect with in-room WiFi, maintain fitness routines at the gym, or relax by one of the two outdoor pools. ## Reviews 7.8 Good ## Popular amenities - Pool - Kitchen - Washer - Dryer - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Suite, 1 Bedroom ![Deluxe Suite, 1 Bedroom](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/994258ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Washer/dryer Separate bedroom - City view - 990 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 2 Bedrooms ![Executive Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/237cefc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Washer/dryer 2 bedrooms - City view - 1023 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 1 Queen Bed ### View all photos for Premium Suite, 2 Bedrooms ![Premium Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/948d9b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Washer/dryer 2 bedrooms - City view - 1076 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 1 Queen Bed ### View all photos for Deluxe Suite, 2 Bedrooms ![Deluxe Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/d16dccec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Washer/dryer 2 bedrooms - City view - 990 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 1 Twin Bed ### View all photos for Executive Suite, 3 Bedrooms ![Executive Suite, 3 Bedrooms](https://images.trvl-media.com/lodging/17000000/16640000/16635600/16635590/6857e354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 3 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Washer/dryer 3 bedrooms - City view - 1380 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-The-Platinum-Suites.h16635590.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-The-Platinum-Suites.h16635590.Hotel-Information) ## About the area Located in Golden Triangle, a neighborhood in Kuala Lumpur, The Platinum Suites is in a shopping district and near a metro station. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. [Visit our Kuala Lumpur travel guide](https://www.expedia.ca/Kuala-Lumpur.dx180008) [View more Aparthotels in Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Apart-Hotels.d180008-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.15569%2C101.70502&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K2LUz17xkHLYiXQNLblxWkqgISM=) Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250 ### What's nearby - ![Bukit Nanas Forest Reserve which includes a city and a suspension bridge or treetop walkway](https://images.trvl-media.com/place/6077300/12b7d67b-50a8-4be3-a385-732af6767b57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Forest Eco Park 1 min walk \- 0.1 km - ![One good #photography spot to capture the #KualaLumpur #skyscrapers is from #KL #Tower. The ticket fare is not as expensive as The Twin #KLCC Tower. The view is amazing from above with the hill as the background. Maybe if you go taking pictures at dusk or night, you will get a better result than this.](https://images.trvl-media.com/place/1951/a28050ee-ca37-438a-9677-979a63b3699f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Tower 9 min walk \- 0.8 km - ![Twin Towers](https://images.trvl-media.com/place/1951/e6ad8021-e8a4-425b-b23b-6418d3bb5aef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suria KLCC Shopping Centre 10 min walk \- 0.9 km - ![Petronas Twin Towers which includes cbd, skyline and a city](https://images.trvl-media.com/place/6058799/efa8a31f-9d36-48fe-ae8d-02344fb93047.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petronas Twin Towers 10 min walk \- 0.9 km - ![KLCC Park featuring a pond, a skyscraper and a garden](https://images.trvl-media.com/place/6152226/ea74e9b2-d1ab-458b-94e8-c7fffac2f064.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KLCC Park 12 min walk \- 1.0 km ### Getting around - Bukit Nanas Station 2 min walk - Kuala Lumpur Masjid Jamek Station 19 min walk - Subang (SZB-Sultan Abdul Aziz Shah) 35 min drive ### Restaurants - Hard Rock Cafe Kuala Lumpur 3 min walk - Starbucks 2 min walk - Xin Cuisine 3 min walk - Lemon Garden Cafe 8 min walk - Wariseni 2 min walk ## About this property ### The Platinum Suites Aparthotel with 2 outdoor pools, near Petronas Twin Towers Along with 2 outdoor pools, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Each apartment provides an LCD TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. The Platinum Suites offers 5 air-conditioned accommodations with washers/dryers and complimentary bottled water. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center. ## Similar properties ![Hair dryer, slippers, towels, soap](https://images.trvl-media.com/lodging/43000000/42060000/42059500/42059421/6ef71aec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum Suites KLCC By Hive KL Golden Triangle - Pool - Kitchen - Washer - Dryer 8.8 Excellent 33 reviews CA $70 CA $103 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=42059421&PinnedHotelID=42059421&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33780000/33777000/33776981/301e8c1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Summer Suites Residences By Plush Golden Triangle - Pool - Kitchen - Washer - Dryer 6.6 8 reviews CA $68 CA $117 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=33776981&PinnedHotelID=33776981&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch Smart TV with cable channels, table tennis, books](https://images.trvl-media.com/lodging/111000000/110910000/110906500/110906410/25059362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Star Klcc By Arman Kuala Lumpur City Centre - Pool - Kitchen - Washer - Dryer 7.0 Good 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=110906410&PinnedHotelID=110906410&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/96000000/95400000/95392300/95392300/71aad427.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Platinum Suites KLCC by Veedu Hauz Golden Triangle - Pool - Kitchen - Parking included - Free WiFi 7.8 Good 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=95392300&PinnedHotelID=95392300&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/116000000/115510000/115508100/115508040/f8accae7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### STAR KLCC By Super Suite Golden Triangle - Pool - Kitchen - Parking included - Free WiFi 6.0 2 reviews CA $151 CA $184 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=115508040&PinnedHotelID=115508040&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:30 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/20000000/20000000/19997100/19997071/81144772.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC Golden Triangle - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 281 reviews CA $89 CA $118 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=19997071&PinnedHotelID=19997071&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90220000/90218100/90218057/449142bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum 2 KLCC by DM Kuala Lumpur Golden Triangle - Pool - Kitchen - Free WiFi - Air conditioning 9.4 Exceptional 14 reviews CA $106 CA $141 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=90218057&PinnedHotelID=90218057&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107370000/107364300/107364260/5a19f404.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOME STYLE at Platinum Suites 2 KLCC Twin Towers Golden Triangle - Pool - Kitchen - Parking included - Free WiFi 8.4 Very good 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=107364260&PinnedHotelID=107364260&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/97000000/96760000/96751100/96751033/a8f64cf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Platinum Quzoma Suites in KLCC Golden Triangle - Pool - Kitchen - Washer - Parking included 7.4 Good 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=96751033&PinnedHotelID=96751033&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/117000000/116260000/116252500/116252435/a0d5603f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 188 Suites KLCC by Soulasia Golden Triangle - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 5 reviews CA $88 CA $107 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=116252435&PinnedHotelID=116252435&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=16635590&PinnedHotelID=16635590&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16635590,42059421,33776981,110906410,95392300) ## Property amenities ### Pool/Spa - 2 outdoor pools ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Valet parking on site (MYR 100 per day) - Limited onsite valet parking - Wheelchair-accessible parking available ### Family friendly - Children stay free (see details) - Children's pool ### Kitchen - Cleaning supplies - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Microwave - Stovetop ### Dining - A bar/lounge - A coffee shop/cafe - A restaurant - Room service (limited hours) ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 40-inch LCD TV with digital channels - Streaming services ### Laundry - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Elevator - Hand-held showerhead - Height-adjustable showerhead - Lever door handles - Wheelchair-accessible parking - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Daily housekeeping (for a fee) - Free bottled water - Iron/ironing board - Luggage storage ### Location highlights - In a shopping district - In the city center - Near a metro station - Near a train station - Near an outlet shopping mall ### Things to do - Children's pool - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 5 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MYR 150 per vehicle (one-way) - Valet parking fee: MYR 100 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### Property is also known as Platinum Suites Apartment Kuala Lumpur Platinum Suites Apartment Platinum Suites Kuala Lumpur Apartment The Platinum Suites Kuala Lumpur Kuala Lumpur The Platinum Suites Apartment Apartment The Platinum Suites The Platinum Suites Kuala Lumpur Platinum Suites Platinum Suites Kuala Lumpur The Platinum Suites Aparthotel The Platinum Suites Kuala Lumpur The Platinum Suites Aparthotel Kuala Lumpur ## Frequently asked questions ### Does The Platinum Suites have a pool? ### How much does it cost to stay at The Platinum Suites? ### Is The Platinum Suites pet-friendly? ### How much is parking? ### What time is check-in at The Platinum Suites? ### What time is check-out at The Platinum Suites? ### Does The Platinum Suites provide a shuttle to the airport? ### Where is The Platinum Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Platinum Suites Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 30 8 - Good 18 6 - Okay 7 4 - Poor 9 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Xiaoqing May 29, 2024 Liked: Cleanliness #### Space is great, place is out dated! Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts. ##### Xiaoqing Stayed 3 nights in May 2024 ### 10/10 Excellent #### Mahri Jul 10, 2024 Liked: Cleanliness, room comfort, communication Everything is great. ##### Mahri Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Christian Jul 23, 2024 Disliked: Cleanliness #### Good location and layout, terrible Maintenance. Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is. ##### Christian Stayed 3 nights in Jul 2024 ### 8/10 Good #### Iskandar Nov 23, 2022 Liked: Cleanliness, communication Everything is ok only that the toilet flooring too slippery for kids. ##### Iskandar Stayed 3 nights in Nov 2022 ### 6/10 Okay #### Abdurahman Sep 30, 2024 Liked: Property conditions & facilities They charge you for any extras like baby cribs, blankets, and pillows ##### Abdurahman Stayed 22 nights in Jul 2024 ### 4/10 Poor #### Moe Jul 16, 2022 Disliked: Cleanliness, property conditions & facilities Not clean. Took a long time to check in etc ##### Moe Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Dieu V Jun 23, 2023 Disliked: Communication So bad management ##### Dieu V Stayed 1 night in Jun 2023 ### 2/10 Terrible #### James Dec 13, 2022 Disliked: Communication Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience ##### James ### 4/10 Poor #### thomas Jun 11, 2024 Liked: Cleanliness, room comfort Disliked: Communication #### Disappointing Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too. ##### thomas Stayed 3 nights in May 2024 ### 6/10 Okay #### Justin Mar 13, 2023 Liked: Amenities Disliked: Communication If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again. ##### Justin Stayed 3 nights in Mar 2023 ### 8/10 Good #### Fabio Sep 18, 2024 Liked: Cleanliness, room comfort #### Pro e contro... ma più i pro Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente- ##### Fabio Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Darrel Nov 30, 2023 Disliked: Cleanliness, room comfort, communication #### Horrible & inaccurate Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling ##### Darrel Stayed 2 nights in Nov 2023 ### 8/10 Good #### Yong Keong Steven Jun 20, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am. ##### Yong Keong Steven Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Verified traveller Aug 24, 2018 #### Platinum Suites Great, spacious, clean apartment for family of 5\. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### James Apr 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Experience at The Platinum Suites Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite. ##### James ### 10/10 Excellent #### Anna Mar 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Отличный новый отель, очень большие номера, оборудованные всем необходимым. Стиральная машина с сушкой позволила быстро привести вещи в порядок после долгого путешествия. Отличный вид с 41 этажа. ##### Anna ### 8/10 Good #### SOOHYUN Feb 18, 2018 Liked: Cleanliness, staff & service, room comfort 우선 51층 sky deck 에서 보는 야경은 정말 멋졌어요. 모노레일, 지하철역이 걸어서 5분 거리에 있어 이용하기 편했습니다. 또한 세탁기 사용할 수 있는 점은 여행 중반 여행 중반에 머물렀던 저희에겐 큰 장점 이었어요. 건물내에 편의점이 없는게 아쉬웠지만, 걸어서 2분 정도 걸리는 바로 옆 레지던스 건물 1층에 한국 라면, 과자, 오니기리 등 간단히 아침 먹을 만한 것 살 수 있어서 다행이었어요. ##### SOOHYUN Stayed 2 nights in Feb 2018 ### 8/10 Good #### Vesa Jan 25, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Hyvä sijainti ja mahtava kattoallas upealla näköalalla. KLCC 10min kävelymatkan päässä. Huoneisto erittäin siisti ja tilava 95m2\. ![](https://a.travel-assets.com/ugc/hotel-reviews/s334-p1330c000-017a-11e8-badd-aa76e492b6a4-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vesa Stayed 4 nights in Jan 2018 ### 4/10 Poor #### good agent service, Kuala Lumpur Jan 1, 2018 Disliked: Staff & service, room comfort #### agent is great, room is not good disappointing but agent service is thumbs up ##### good agent service ### 10/10 Excellent #### Verified traveller Jan 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lækker lejlighed med fantastisk udsigt Lækker lejlighed med gode senge og masser af plads. Fantastisk udsigt, tæt ved monorail etc ##### Verified traveller ### 8/10 Good #### Verified traveller Dec 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort During Chrismas, there is no better accomodation than The Platinum Suite at this price. ##### Verified traveller ### 4/10 Poor #### Verified traveller Dec 25, 2017 Disliked: Staff & service I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience ##### Verified traveller Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### richa, australia Dec 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### well cared we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap.. ##### richa Stayed 2 nights in Dec 2017 ### 8/10 Good #### Verified traveller Dec 9, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### KL City skyline spectacular views Amazing infinity pool. Spacious rooms. Great location. ##### Verified traveller ### 10/10 Excellent #### Sung Dec 2, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Everything great except for the Towel Guy at pool The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern. ##### Sung ## Expedia's Latest Trends ### Hotels > [OYO 90780 J Hotel Bukit Bintang](https://www.expedia.ca/Kuala-Lumpur-Hotels-OYO-90780-J-Hotel-Bukit-Bintang.h92977755.Hotel-Information) > > [Times Square Residences by LAD](https://www.expedia.ca/Kuala-Lumpur-Hotels-Times-Square-Residences-By-LAD.h54643868.Hotel-Information) > > [Platinum Suites AT Swiss Garden](https://www.expedia.ca/Kuala-Lumpur-Hotels-Platinum-Suites-AT-Swiss-Garden.h30112573.Hotel-Information) > > [OYO 90732 New Hotel 33](https://www.expedia.ca/Kuala-Lumpur-Hotels-33-Hotel-Cheras.h16268883.Hotel-Information) > > [Sun Inns Hotel Kepong](https://www.expedia.ca/Kuala-Lumpur-Hotels-Sun-Inns-Hotel-Kepong.h7009332.Hotel-Information) > > [Woco Boutique Hotel Kinrara](https://www.expedia.ca/Kuala-Lumpur-Hotels-Woco-Hotel-Kinrara.h59814429.Hotel-Information) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [Bestow Boutique Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-Bestow-Boutique-Hotel.h99853789.Hotel-Information) > > [OYO 876 Hotel Sanctuary](https://www.expedia.ca/Kuala-Lumpur-Hotels-OYO-876-Hotel-Sanctuary.h35704615.Hotel-Information) > > [Hotel Mezzo](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Mezzo.h13392822.Hotel-Information) > > [Valenza Hotel & Cafe](https://www.expedia.ca/Kuala-Lumpur-Hotels-Valenza-Hotel-Cafe.h10058793.Hotel-Information) > > [W Studio Resort Suites at Pyramid Tower](https://www.expedia.ca/Kuala-Lumpur-Hotels-W-Studio-Resort-Suites-At-Pyramid-Tower.h12705821.Hotel-Information) > > [Vivo Suites by Subhome](https://www.expedia.ca/Kuala-Lumpur-Hotels-Vivo-Suites-By-Subhome.h41514303.Hotel-Information) > > [Federal Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Federal-Hotel-Kuala-Lumpur.h527673.Hotel-Information) > > [GG Hotel Bandar Sunway](https://www.expedia.ca/Kuala-Lumpur-Hotels-GG-Hotel-Bandar-Sunway.h82934294.Hotel-Information) > > [Hotel Sunjoy9 @ Bandar Sunway](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Sunjoy9-Bandar-Sunway.h19300012.Hotel-Information) > > [Vortex Apartments Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Vortex-Apartments-Kuala-Lumpur.h109684350.Hotel-Information) > > [Cormar Suites Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Cormar-Suites.h52045083.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Hotel MSP](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-MSP.h94922859.Hotel-Information) > > [D'Majestic Place by Homes Asian 2](https://www.expedia.ca/Kuala-Lumpur-Hotels-DMajestic-Place-By-Homes-Asian-2.h41059842.Hotel-Information) > > [Times Square Service Suites](https://www.expedia.ca/Kuala-Lumpur-Hotels-Times-Square-Service-Suites.h23038675.Hotel-Information) > > [Ceylonz Suites by MyKey](https://www.expedia.ca/Kuala-Lumpur-Hotels-Ceylonz-Suites-By-MyKey-Global.h56546649.Hotel-Information) > > [Setia Sky by Urban Homes](https://www.expedia.ca/Kuala-Lumpur-Hotels-Setia-Sky-By-Urban-Homes.h38513571.Hotel-Information) > > [Windsor Tower Serviced Apartment](https://www.expedia.ca/Kuala-Lumpur-Hotels-Windsor-Tower-Serviced-Apartment.h27242988.Hotel-Information) > > [Step Inn Guest House](https://www.expedia.ca/Kuala-Lumpur-Hotels-Step-Inn-Guest-House.h9353222.Hotel-Information) > > [The Concept Hotel KL - TBS](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-Concept-Hotel-KL-TBS.h102277275.Hotel-Information) > > [Dolphin Hotel, Chow Kit Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Club-Dolphin.h6617710.Hotel-Information) > > [Premiera Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Premiera-Hotel-Kuala-Lumpur.h8777989.Hotel-Information)