Title: Palace Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel Vegetarian dining at Sangeetha pairs with business amenities; nearby hair salon and concierge prep travelers for Kuala Lumpur adventures. ## Photo gallery for Palace Hotel ![Food and drink - Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/24627d0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk - Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/7f9d1e1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/28e45e04.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/6fa5bcab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Quadruple Room, 1 Bedroom - Palace Hotel (Kuala Lumpur)](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/c02b90c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel places travelers in central Kuala Lumpur near the Petronas Twin Towers. Guests enjoy vegetarian cuisine at Sangeetha restaurant, a business center, free in-room WiFi, a hair salon, and helpful concierge services for evening plans. ## Reviews 7.2 Good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Business services - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Feb. 18 - Feb. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 19 - Feb. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Family Room ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/0db3464a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 4 ### View all photos for Superior Twin Room, 1 Bedroom ![Superior Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/ab97cc73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Rainfall showerhead Bathrobes Private bathroom - City view - 312 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room, 1 Bedroom ![Superior Double Room, 1 Bedroom](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/4efc649c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Rainfall showerhead Bathrobes Private bathroom - City view - 312 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room, 1 Bedroom ![Deluxe Double Room, 1 Bedroom](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/0069dc59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Rainfall showerhead Bathrobes Private bathroom - City view - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Twin Room, 1 Bedroom ![Deluxe Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/a01c2c8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Rainfall showerhead Bathrobes Private bathroom - City view - 344 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Family Quadruple Room, 1 Bedroom ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/fddd8db4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Rainfall showerhead Bathrobes Private bathroom - City view - 398 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Double Room ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/299583c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ### View all photos for Superior Twin Room ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/009c56c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### View all photos for Deluxe Twin Room ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/34c09b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Superior Double Room ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/8e74ff7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ### View all photos for Basic Twin Room, 1 Bedroom, Non Smoking ![Basic Twin Room, 1 Bedroom, Non Smoking](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/d989d8d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, 1 Bedroom, Non Smoking ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available TV Rainfall showerhead Bathrobes Private bathroom - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room-No Window ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/8284c6c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room-No Window - Sleeps 2 ### View all photos for Superior Twin Room-No Window ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/1e566657.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room-No Window - Sleeps 2 ### View all photos for Budget Twin ![In-room safe, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906900/6906848/fdb00ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Twin - Sleeps 2 ## You may also like Ad ![Poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14900000/14898800/14898702/1ff0352a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kuala Lumpur Kuala Lumpur Sentral - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 253 reviews CA $381 CA $415 total includes taxes & fees Mar 14 - Mar 15 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-St-Regis-Kuala-Lumpur.h14898702.Hotel-Information?chkin=2026-3-14&chkout=2026-3-15&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=32931b12-eb11-4e06-bc04-a6f7f54bd9fa&top_cur=CAD) Ad ![Deluxe Room, 2 Single Beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102184600/102184517/a0459edd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FOX Hotel Glenmarie Shah Alam Shah Alam - 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Pool - Kids pool - Free WiFi - Restaurant 9.6 Exceptional 205 reviews CA $146 CA $161 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Indigo-Kuala-Lumpur-On-The-Park.h95726084.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=32931b12-eb11-4e06-bc04-a6f7f54bd9fa&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Palace-Hotel.h6906848.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Palace-Hotel.h6906848.Hotel-Information) ## About the area Located in Golden Triangle, a neighborhood in Kuala Lumpur, Palace Hotel is in a shopping district and near a metro station. Pavilion Kuala Lumpur and Petaling Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. [Visit our Kuala Lumpur travel guide](https://www.expedia.ca/Kuala-Lumpur.dx180008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.15206%2C101.69693&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QfKRSxVCkO0G0YxnTacCMRld0Is=) No 40-46 Jalan Masjid India, Kuala Lumpur, 50100 ### What's nearby - ![Merdeka Square featuring night scenes, a city and heritage architecture](https://images.trvl-media.com/place/6058801/b33aa881-3dc5-4be5-b6d1-141b1cc56222.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Merdeka Square 5 min walk \- 0.5 km - ![Petaling Street Market showing markets, night scenes and street scenes](https://images.trvl-media.com/place/553248621526926410/aad3169c-07c4-4abe-9c42-2f9a7a3cf55a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Petaling Street Market 10 min walk \- 0.9 km - ![One good #photography spot to capture the #KualaLumpur #skyscrapers is from #KL #Tower. The ticket fare is not as expensive as The Twin #KLCC Tower. The view is amazing from above with the hill as the background. Maybe if you go taking pictures at dusk or night, you will get a better result than this.](https://images.trvl-media.com/place/1951/a28050ee-ca37-438a-9677-979a63b3699f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuala Lumpur Tower 10 min walk \- 0.9 km - Masjid India 2 min walk \- 0.2 km - SOGO 5 min walk \- 0.5 km ### Getting around - Kuala Lumpur Masjid Jamek Station 7 min walk - Dang Wangi Station 11 min walk - Kuala Lumpur International Airport (KUL) 49 min drive ### Restaurants - Selangor Mansion Roti Banjir Special 1 min walk - Restoran Din Sakeela 2 min walk - ABC Food Corner 2 min walk - Kebab Jalan Tar - Since 1986 1 min walk - Medan Selera Tepi Mydin 1 min walk ## About this property ### Palace Hotel Hotel near Petaling Street Market Located close to Kuala Lumpur Tower and Jalan Alor, Palace Hotel provides a shopping mall on site, a hair salon, and dry cleaning/laundry services. The on-site restaurant, Sangeetha, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests. Other perks include: - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Luggage storage, tour/ticket assistance, and a reception hall - Meeting rooms, smoke-free premises, and concierge services Room features All 83 individually furnished rooms have thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - TVs with premium channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Hallway](https://images.trvl-media.com/lodging/20000000/19920000/19916800/19916735/ea919965.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahyu Hotel Golden Triangle - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 289 reviews CA $28 CA $37 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=19916735&PinnedHotelID=19916735&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12320000/12315900/12315888/w4617h3761x0y0-36934a95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canary Hotel Golden Triangle - Free WiFi - Air conditioning - Laundry - Housekeeping 7.8 Good 70 reviews CA $29 CA $38 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=12315888&PinnedHotelID=12315888&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/25000000/24380000/24373000/24372930/84f1c753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ECO Hotel at Bukit Bintang Pudu - 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Free WiFi - Air conditioning - Extra beds/cribs 7.2 Good 75 reviews CA $45 CA $57 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16142621&PinnedHotelID=16142621&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546743/f7a0b832.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silka Maytower Kuala Lumpur Golden Triangle - Pool - Free WiFi - Restaurant - Air conditioning 7.0 Good 442 reviews CA $59 CA $68 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2546743&PinnedHotelID=2546743&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Triple Room](https://images.trvl-media.com/lodging/9000000/8130000/8125400/8125313/w1533h1024x0y0-530b4e73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 1915 Kuala Lumpur Golden Triangle - Free WiFi - Air conditioning - Room service - Housekeeping 7.0 Good 206 reviews CA $38 CA $48 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=8125313&PinnedHotelID=8125313&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=6906848&PinnedHotelID=6906848&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6906848,19916735,12315888,24372930,8728997) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - A restaurant ### Restaurants on site - Sangeetha ### Things to do - Shopping mall ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility ### More - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with premium cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 5 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Mobile payment options include: Touch 'n Go eWallet and DuitNow Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Palace Hotel Kuala Lumpur Palace Kuala Lumpur Palace Hotel Hotel Palace Hotel Kuala Lumpur Palace Hotel Hotel Kuala Lumpur ## Frequently asked questions ### Is Palace Hotel pet-friendly? ### How much is parking? ### What time is check-in at Palace Hotel? ### What time is check-out at Palace Hotel? ### Does Palace Hotel provide a shuttle to the airport? ### Where is Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palace Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.0 Location ### 7.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 9 8 - Good 14 6 - Okay 8 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### THAKKER Jun 16, 2025 Liked: Cleanliness Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation ##### THAKKER Stayed 4 nights in May 2025 ### 8/10 Good #### Demetrius Oct 2, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Very simple property vegetarian restaurant attached really good food but limited choices for food nearby also room bed was lumpy area safe close to city center kind of noisy most times in area not hotel only shopping nearby is jewelry and some clothes if looking for simple cost effective place this is it no frills ##### Demetrius Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Rajesh Dec 26, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Location was ok. ##### Rajesh Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Son Aug 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Accommodation was hard to find, sheets were full of stains and the staff could not speak English very well ##### Son Stayed 1 night in Aug 2025 ### 6/10 Okay #### VENKATARAMAN Mar 18, 2016 Liked: Staff & service Disliked: Room comfort #### Hotel Palace - Kualalumpur Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms. ##### VENKATARAMAN ### 2/10 Terrible #### Mathew Jul 18, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again. ##### Mathew Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Sivanathan Jan 3, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again. ##### Sivanathan Stayed 7 nights in Dec 2024 ### 4/10 Poor #### Nadia Aug 3, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Photos mensongère chambre sale plusieurs cafards mort pas de frigo climatisation défectueuse nous sommes très déçu honteux ##### Nadia Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Verified traveller Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities still using old brand of television.. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller Jul 3, 2019 Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller Feb 11, 2019 Liked: Cleanliness, staff & service 朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。 ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller Feb 7, 2019 Liked: Staff & service, property conditions & facilities Nice Hotel ##### Verified traveller Stayed 2 nights in Jan 2019 ### 8/10 Good #### Aswalhartini Jan 14, 2019 #### room so good for stay ##### Aswalhartini Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Maimunah Nov 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jalan jalan at KL city centre. easy to get halal food, good shopping place ##### Maimunah Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Abdul Rashid Sep 1, 2018 #### Palace is my kingdom. Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much. ##### Abdul Rashid Stayed 1 night in Aug 2018 ### 8/10 Good #### Verified traveller May 3, 2018 Liked: Cleanliness, staff & service Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed. ##### Verified traveller ### 6/10 Okay #### Fradze Apr 19, 2018 Liked: Staff & service Disliked: Cleanliness The room space is good but need to replace some outdated things. Carpet, king bed and tv. ##### Fradze Stayed 2 nights in Apr 2018 ### 8/10 Good #### Jeff, Yan kedah Apr 12, 2018 Liked: Cleanliness, staff & service #### Good hotel close to the shopping arcade! Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room. ##### Jeff Stayed 1 night in Apr 2018 ### 8/10 Good #### Anonymous Jan 28, 2018 Liked: Staff & service Hotel Location. Near train station. Shops and foods are available in the vicinity. ##### Anonymous Stayed 2 nights in Jan 2018 ### 4/10 Poor #### Verified traveller Jun 26, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palace Hotel need upgrading facilities Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja. ##### Verified traveller ### 10/10 Excellent #### lingam, inglewood wa 6052 australia Mar 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very good value for the money we paid for very good value for price reasonably quiet ,. very good food around ##### lingam ### 8/10 Good #### prabin, kathmandu Aug 5, 2015 Liked: Cleanliness, room comfort #### Nice hotel We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area ##### prabin ### 10/10 Excellent #### Abdul Rashid, Kunak, Sabah Jul 27, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best hotel to stay in and lots of nearby shopping area... ##### Abdul Rashid ### 6/10 Okay #### Verified traveller Jun 20, 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Recommended overall is ok except for the service given ##### Verified traveller ### 8/10 Good #### mohamad salim, singapore Jun 11, 2015 Liked: Room comfort #### okok Still acceptable,will come again for my next visit ##### mohamad salim ## Expedia's Latest Trends ### Hotels > [OYO 90780 J Hotel Bukit Bintang](https://www.expedia.ca/Kuala-Lumpur-Hotels-OYO-90780-J-Hotel-Bukit-Bintang.h92977755.Hotel-Information) > > [Times Square Residences by LAD](https://www.expedia.ca/Kuala-Lumpur-Hotels-Times-Square-Residences-By-LAD.h54643868.Hotel-Information) > > [Platinum Suites AT Swiss Garden](https://www.expedia.ca/Kuala-Lumpur-Hotels-Platinum-Suites-AT-Swiss-Garden.h30112573.Hotel-Information) > > [OYO 90732 New Hotel 33](https://www.expedia.ca/Kuala-Lumpur-Hotels-33-Hotel-Cheras.h16268883.Hotel-Information) > > [Sun Inns Hotel Kepong](https://www.expedia.ca/Kuala-Lumpur-Hotels-Sun-Inns-Hotel-Kepong.h7009332.Hotel-Information) > > [Woco Boutique Hotel Kinrara](https://www.expedia.ca/Kuala-Lumpur-Hotels-Woco-Hotel-Kinrara.h59814429.Hotel-Information) > > [PARKROYAL COLLECTION Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information) > > [Bestow Boutique Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-Bestow-Boutique-Hotel.h99853789.Hotel-Information) > > [OYO 876 Hotel Sanctuary](https://www.expedia.ca/Kuala-Lumpur-Hotels-OYO-876-Hotel-Sanctuary.h35704615.Hotel-Information) > > [Hotel Mezzo](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Mezzo.h13392822.Hotel-Information) > > [Valenza Hotel & Cafe](https://www.expedia.ca/Kuala-Lumpur-Hotels-Valenza-Hotel-Cafe.h10058793.Hotel-Information) > > [W Studio Resort Suites at Pyramid Tower](https://www.expedia.ca/Kuala-Lumpur-Hotels-W-Studio-Resort-Suites-At-Pyramid-Tower.h12705821.Hotel-Information) > > [Vivo Suites by Subhome](https://www.expedia.ca/Kuala-Lumpur-Hotels-Vivo-Suites-By-Subhome.h41514303.Hotel-Information) > > [Federal Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Federal-Hotel-Kuala-Lumpur.h527673.Hotel-Information) > > [GG Hotel Bandar Sunway](https://www.expedia.ca/Kuala-Lumpur-Hotels-GG-Hotel-Bandar-Sunway.h82934294.Hotel-Information) > > [Hotel Sunjoy9 @ Bandar Sunway](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Sunjoy9-Bandar-Sunway.h19300012.Hotel-Information) > > [Vortex Apartments Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Vortex-Apartments-Kuala-Lumpur.h109684350.Hotel-Information) > > [Cormar Suites Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Cormar-Suites.h52045083.Hotel-Information) > > [DoubleTree by Hilton Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Hotel-Kuala-Lumpur.h385545.Hotel-Information) > > [Hotel MSP](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-MSP.h94922859.Hotel-Information) > > [D'Majestic Place by Homes Asian 2](https://www.expedia.ca/Kuala-Lumpur-Hotels-DMajestic-Place-By-Homes-Asian-2.h41059842.Hotel-Information) > > [Times Square Service Suites](https://www.expedia.ca/Kuala-Lumpur-Hotels-Times-Square-Service-Suites.h23038675.Hotel-Information) > > [Ceylonz Suites by MyKey](https://www.expedia.ca/Kuala-Lumpur-Hotels-Ceylonz-Suites-By-MyKey-Global.h56546649.Hotel-Information) > > [Setia Sky by Urban Homes](https://www.expedia.ca/Kuala-Lumpur-Hotels-Setia-Sky-By-Urban-Homes.h38513571.Hotel-Information) > > [Windsor Tower Serviced Apartment](https://www.expedia.ca/Kuala-Lumpur-Hotels-Windsor-Tower-Serviced-Apartment.h27242988.Hotel-Information) > > [Step Inn Guest House](https://www.expedia.ca/Kuala-Lumpur-Hotels-Step-Inn-Guest-House.h9353222.Hotel-Information) > > [The Concept Hotel KL - TBS](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-Concept-Hotel-KL-TBS.h102277275.Hotel-Information) > > [Dolphin Hotel, Chow Kit Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hotel-Club-Dolphin.h6617710.Hotel-Information) > > [Premiera Hotel Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Premiera-Hotel-Kuala-Lumpur.h8777989.Hotel-Information)