[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Frenz Hotel Kuala Lumpur Hotel with a restaurant, near Petronas Twin Towers ![Standard Single Room, 1 Single Bed](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/07855b14.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/8ddc8704.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/89de5bfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/224a45f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/8f0f7c70.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Kuala Lumpur, Frenz Hotel Kuala Lumpur offers a convenient retreat with an airport shuttle, coffee shop/cafe, and dry cleaning/laundry services. With free in-room WiFi and amenities like a restaurant and 24-hour front desk, you'll feel at ease exploring nearby Merdeka Square and Kuala Lumpur Tower. 7.2 Good ## Popular amenities - Room service - 24/7 front desk - Housekeeping - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=5006592&PinnedHotelID=5006592&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Single Room, 1 Single Bed](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/07855b14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Twin Bed ### Highlights Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Pillow menu Blackout drapes/curtains - 183 sq ft - Sleeps 1 - 1 Twin Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/d532ef59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Pillow menu Blackout drapes/curtains - 194 sq ft - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/6000000/5010000/5006600/5006592/0fadeddf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Pillow menu Blackout drapes/curtains - 247 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ## You may also like Ad ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/75000000/74690000/74681300/74681225/cba8c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shah Alam i-City Shah Alam - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 176 reviews CA $96 CA $107 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Shah-Alam-I-City.h74681225.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9460000/9452100/9452040/33ef187c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Puchong Bandar Puteri Puchong - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 676 reviews CA $103 CA $114 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Four-Points-By-Sheraton-Puchong.h9452040.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54300/54219/7e65b140_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Free WiFi 8.8 Excellent 1,008 reviews CA $149 CA $179 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-JW-Marriott-Kuala-Lumpur.h54219.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232813/b9a17fae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 1,005 reviews CA $207 CA $227 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/973600/973536/a4e8b0a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Kuala Lumpur Kuala Lumpur Sentral - Pool - Spa - Kids pool - Waterslide 9.4 Exceptional 1,002 reviews CA $149 CA $165 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Le-Meridien-Kuala-Lumpur.h973536.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5600000/5598500/5598435/9b7f2a17_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Majestic Hotel Kuala Lumpur, Autograph Collection Tasik Perdana - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 1,002 reviews CA $131 CA $158 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-Majestic-Hotel-Kuala-Lumpur.h5598435.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/14500/14489/bdef45c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL COLLECTION Kuala Lumpur Bukit Bintang - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 836 reviews CA $149 CA $164 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-PARKROYAL-Kuala-Lumpur.h14489.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/24000000/23260000/23250900/23250849/315a6585.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Puchong Puchong Perdana - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 402 reviews CA $64 CA $73 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hilton-Garden-Inn-Puchong.h23250849.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/81800/81788/b3c3f308_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Kuala Lumpur Golden Triangle - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 1,003 reviews CA $192 CA $230 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-The-Ritz-Carlton.h81788.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2220000/2219900/2219839/6b84f571.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Putrajaya Lakeside Putrajaya - Pool - Kids pool - Waterslide - Free WiFi 8.6 Excellent 200 reviews CA $100 CA $111 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Putrajaya-Lakeside.h2219839.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=202a2055-d037-4d8c-9f77-9ead56b3f18c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Frenz-Hotel-Kuala-Lumpur.h5006592.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Frenz-Hotel-Kuala-Lumpur.h5006592.Hotel-Information) ## About the area Located in Golden Triangle, a neighborhood in Kuala Lumpur, Frenz Hotel Kuala Lumpur is near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Perdana Botanical Gardens and Petrosains Science Discovery Centre are also worth visiting. [Visit our Kuala Lumpur travel guide](https://www.expedia.ca/Kuala-Lumpur.dx180008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.15405%2C101.69647&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a6I3ocYAt5riFptXr4S0Cl5_8fU=) Jalan Tuanku Abdul Rahman, 135, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50450 ### What's nearby - Kuala Lumpur Tower - 10 min walk - 0.9 km - Petronas Twin Towers - 2 min drive - 1.9 km - Suria KLCC Shopping Centre - 2 min drive - 1.9 km - KLCC Park - 3 min drive - 2.7 km - Pavilion Kuala Lumpur - 3 min drive - 2.3 km ### Getting around - Bandaraya Station - 5 min walk - Kuala Lumpur Masjid Jamek Station - 8 min walk - Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive ### Restaurants - ‪Tea Thambi - ‬2 min walk - ‪Thalapakatti Briyani Restaurant Semua House - ‬2 min walk - ‪A&W - ‬1 min walk - ‪KFC - ‬1 min walk - ‪Flying Duck - ‬2 min walk ## About this property ### Frenz Hotel Kuala Lumpur Hotel near Petaling Street Close to Kuala Lumpur Tower, Frenz Hotel Kuala Lumpur provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant. Additional perks include: - A roundtrip airport shuttle (surcharge), express check-out, and a computer station - Concierge services, a porter/bellhop, and a front-desk safe - Luggage storage, tour/ticket assistance, and a 24-hour front desk Room features All 86 individually decorated rooms feature comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with rainfall showers and bidets - 32-inch TVs with cable channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/10000000/9240000/9234400/9234307/7cff9b6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### de King Hotel KLCC Kuala Lumpur City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 844 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=9234307&PinnedHotelID=9234307&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/12000000/11960000/11954800/11954751/af0ac440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CHAOS BOUTIQUE HOTEL Kuala Lumpur City Centre - Free WiFi - Air conditioning - Parking available - Laundry 7.6 Good 112 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=11954751&PinnedHotelID=11954751&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/84000000/83790000/83786000/83785954/288281ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zecon Hotel Bandar Tun Razak - Pool - Kids pool - Free WiFi - Restaurant 9.6 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=83785954&PinnedHotelID=83785954&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Apartment, 2 Bedrooms, 1 Bathroom | Living room](https://images.trvl-media.com/lodging/23000000/22470000/22462300/22462201/1e49ff18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Suites KLCC LX Stay Kuala Lumpur City Centre - Parking included - Free WiFi - Air conditioning - Microwave 9.2 Wonderful 319 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=22462201&PinnedHotelID=22462201&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/30000/21500/21466/903f39ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corus Hotel Kuala Lumpur Kuala Lumpur City Centre - Pool - Spa - Kids pool - Free WiFi 8.0 Very good 1,003 reviews CA $93 CA $113 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=21466&PinnedHotelID=21466&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - A coffee shop/cafe - A restaurant ### Family friendly - In-room crib - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Accessibility - Elevator ### More - 1 building - 9 floors - Built in 2009 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free weekday newspapers - Individual decor - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 12:30 PM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 80 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: MYR 80 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Noise-free guestrooms cannot be guaranteed ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Frenz Hotel Frenz Hotel Kuala Lumpur Frenz Kuala Lumpur Hotel Frenz Hotel Frenz Kuala Lumpur Kuala Lumpur Frenz Hotel Frenz Hotel Kuala Lumpur Hotel Frenz Hotel Kuala Lumpur Kuala Lumpur Frenz Hotel Kuala Lumpur Hotel Kuala Lumpur ## Frequently asked questions ### Is Frenz Hotel Kuala Lumpur pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Frenz Hotel Kuala Lumpur? > This property doesn't offer parking. ### What time is check-in at Frenz Hotel Kuala Lumpur? > Check-in begins at 2 PM. ### What time is check-out at Frenz Hotel Kuala Lumpur? > Check-out is at 12:30 PM. ### Does Frenz Hotel Kuala Lumpur provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Frenz Hotel Kuala Lumpur located? > Located in Golden Triangle, this hotel is within a 15-minute walk of SOGO and Petaling Street. Petronas Twin Towers and Pavilion Kuala Lumpur are also within 2 mi (3 km). Bandaraya Station is only a 5-minute walk and Medan Tuanku Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Frenz Hotel Kuala Lumpur Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.6 Location ### 7.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 8 8 - Good 41 6 - Okay 34 4 - Poor 8 2 - Terrible 1 ### 8/10 Good #### Peter Oct 7, 2017 Liked: Staff & service, property conditions & facilities, room comfort ##### Peter Stayed 3 nights in Sep 2017 ### 4/10 Poor #### SEAN May 22, 2017 Disliked: Property conditions & facilities, room comfort #### Worst experience ever!!! My one night stay was very unpleasant. While I was trying to have my sleep, someone (2 Malay women from local) were banging the door and shouting outside next to my room in the middle of the night. It was too noisy and disturbing until I have to go out and ask them to leave immediately. Toilet/bathroom was terrible, smell of underground sewage, can't bear the smell when showering. This hotel is over-rated as 3 star hotel. I would rate as 2 star or below. Not recommended, thumbs down!!! ##### SEAN ### 8/10 Good #### Omar Mar 29, 2017 Liked: Staff & service, property conditions & facilities, room comfort Good location . Easy to find local food eg Nasi Khandar, roti chanai and all Indian food . Every Saturday Pasar Malam behind hotel . ##### Omar ### 6/10 Okay #### Haji Isa, Brunei Darussalam Mar 23, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good location for holiday maker cute hotel yet a bit too small to stay longer many restaurant to try good food and pleasant for shoppers many book shops ##### Haji Isa ### 6/10 Okay #### eizah, strategik utk membeli belah Mar 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### OK tp perlu penambahbaikan segera! Sebelum ni pernah menginap,mmg OK.Namun dukacita kali ni,perlu penambahbaikan bbrpa perkara iaitu sediakan staff kaunter Checkin (perlu yg mahir,tidak cuai,cepat).sy book 3bilik.Checkin dkt 12pm,mereka sediakan 1bilik dulu dn 2bilik lg dlm proses mgemas.sy maklumkn mereka spy maklumkn kpd sy bila da ready dn bukan mberikan bilik sy tu kpd pelanggan lain.1pm sy kluar jln2 d luar,dn mklumkn mereka call sy bila ready dn mereka kata iya tahu.balik ke hotel 3pm bila tnya xda pun lg dn mereka kata tunggu ja dlm proses tanpa apa2 makluman knapa smpi skrg bilik sy tidak siap selama 1jam30minit tunggu di lobby.sedangkn jm12pm mereka kata dlm proses.nmpk sgt dorg da bg bilik pd org lain sbb blk2 sy tnya staff IMAH yg janji kpd sy dlm proses mgemas pd 12pm tu, dia diam diri dgn muka resah. Jika proses checkin lambat,sila sediakan voucher atau minuman@makanan sbg ganti rugi sementara menunggu,bukan biar pelanggan menunggu berjam2 tnpa status dr staff dn langsung xda ganti rugi dn sila sediakn staff yg berpengetahuan dn mahir di kaunter checkin.Semua pintu bilik pginapan perlu tukar kpd padlock yg baru&pastikan kunci manual ada krn spjg menginap di sana,sy tpaksa turun naik bbrp kali ke kaunter utk reset kad dn semasa hari terakhir sblm checkout paling teruk sy hadapi krn hampir tlepas flight gara2 xdpt buka bilik utk ambil brg n chekout sbb kad auto tidak dpt guna ##### eizah ### 8/10 Good #### AYUP Mar 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### AYUP ### 4/10 Poor #### Siti Mar 14, 2017 Disliked: Staff & service #### Dissapointed I have booked it online but when I check in at 6pm the staff told me that they already cancel my booking. ##### Siti ### 8/10 Good #### Verified traveller Mar 4, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### murah Senang until shoping ##### Verified traveller ### 6/10 Okay #### Cornia Feb 4, 2017 Liked: Cleanliness, room comfort ##### Cornia ### 4/10 Poor #### Suchart Feb 1, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### This hotel is not good It's not good at this time. I think Last 2 years ago, this hotel was better than this time. Have TV but can not see anything. I have booked room and breakfast, but breakfast has not anything more to eat. I feel not good... ##### Suchart ### 6/10 Okay #### Verified traveller Jan 24, 2017 Liked: Property conditions & facilities Disliked: Cleanliness #### Did not change towels/sheets since last guest It was OK, you get what you pay for, but they didnt change the towels or sheets since the last guest... And the wifi was bad ##### Verified traveller ### 6/10 Okay #### Verified traveller Jan 16, 2017 Liked: Cleanliness, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller Jan 13, 2017 Liked: Staff & service #### Simple & nice hotel. It's my regular stay. At least once a year at this Frenz Hotel. So far the few years ago visit is excellence but after my last visit on 7-9 Jan 2017 the room condition, facilities cleanliness drop tremendously. But the Staff service still excellence. For the tv channel only can watch 3 channels like Fox movies and sports but not the local channels not available. ##### Verified traveller ### 4/10 Poor #### Idham Effendi Nov 22, 2016 Liked: Cleanliness Disliked: Room comfort BILIK 511 YANG paling saya keciwa, tingkap telah di lock utk keselamatan. sy kira tak apalah.. memang biasa TAPI ia ditutop pemandangannya. MAKA saya berasa dalam tahanan penjara , tak dapat lihat dunia luar, rasa sangat rimas... APABILA berehat tentu nak tonton TV semua channel tak dapat siaran dengan baik, ... sepatutnya perkara basic, iaitu kemudahan TV adalah perkara asas yg perlu dititik beratkan. TAPi semua siaran tidak dapat gambar yg baik. sgt keciwa..... SANGAT KECIWA dengan TV.. rasa nak baling ke dinding!!! duit dah melayang lebih RM300.... ##### Idham Effendi ### 10/10 Excellent #### Verified traveller Oct 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### ZOOL NASRI Oct 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Keadaan bilik yg selesa, bersih dan sangat memuaskan. Cuma agak bising (kereta) dari luar memandangkan laluan jalan utama dan berada di tingkat rendah. ##### ZOOL NASRI ### 8/10 Good #### AZIMAH Sep 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convienient for shoppaholic We only stay for about 12 hours before rushing for friend's wedding. Basically will stay here again for shopping trip. ##### AZIMAH ### 8/10 Good #### Verified traveller Aug 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great quality service from Frenz Hotel A pleasant stay at Frenz hotel. Warm & friendly service by the staff. Modern furnishings & lightings. Nice ambience. Good housekeeping. Hotel is well-situated to nearby shopping areas as well accessible to other places in KL by public transport i.e. the LRT system. Except that the room that we booked in has no view, everything else is ok. ##### Verified traveller ### 8/10 Good #### Mydin Aug 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mydin ### 6/10 Okay #### Norhani, Kuching May 24, 2016 Liked: Cleanliness, staff & service The deluxe room was not so spacious but it's enough for a couple. Staying in this hotel few times a year. Have to occupy two rooms if staying with children. Want to stay in the business executive room but don't know how to book online. ##### Norhani ### 8/10 Good #### Salim, Singapore Apr 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Good stay in KL We never expect it to be memorable. But the prompt service and very helpful and skill staffs really an eye opener. Fantastic location bubbling with activities makes it easy and saving a lot of time. From the bottom of our hearth.....a very big thank you. ##### Salim ### 6/10 Okay #### Verified traveller Mar 1, 2016 Liked: Room comfort ##### Verified traveller ### 8/10 Good #### osman, brunei Feb 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good hotel to stay at Nice hotel ##### osman ### 6/10 Okay #### DOROTA, Huittinen Feb 18, 2016 Liked: Cleanliness Disliked: Staff & service Pokój bardzo mały, ale czysty i schludny. Wygodne łóżko, zestaw do parzenia kawy i herbaty. Lokalizcja dobra, niedaleko stacja kolejki i stragany z jedzeniem.Sniadania podawane w pobliskiej restauracji niestety kiepskie, wybór bardzo mały i obsługa nie najlepsza. ##### DOROTA ### 6/10 Okay #### Faznie Feb 3, 2016 Liked: Cleanliness ##### Faznie ## Expedia's Latest Trends ### Hotels > [Grand Hyatt Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Fairmont Chateau Lake Louise](https://www.expedia.ca/Lake-Louise-Hotels-Fairmont-Chateau-Lake-Louise.h22503.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [Four Seasons Resort Hualalai](https://www.expedia.ca/Kailua-Kona-Hotels-Four-Seasons-Resort-Hualalai.h42054.Hotel-Information) > > [Hotels in Lethbridge](https://www.expedia.ca/Lethbridge-Hotels.d6139556.Travel-Guide-Hotels) > > [Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton](https://www.expedia.ca/Willemstad-Hotels-Mangrove-Beach-Corendon-Curacao-All-Inclusive-Resort.h40394671.Hotel-Information) > > [One World Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [Element Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Element-Kuala-Lumpur-By-Westin.h16603145.Hotel-Information) > > [HI Boston - Hostel](https://www.expedia.ca/Boston-Hotels-HI-Boston.h10057467.Hotel-Information) > > [Hotels in Downtown Nashville](https://www.expedia.ca/Downtown-Nashville-Nashville-Hotels.0-n6059741-0.Travel-Guide-Filter-Hotels) > > [The Royal Sands Resort & Spa All Inclusive](https://www.expedia.ca/Cancun-Hotels-The-Royal-Sands-All-Inclusive-Resort-Spa.h1139341.Hotel-Information) > > [The Westin Grand Cayman Seven Mile Beach Resort & Spa](https://www.expedia.ca/Seven-Mile-Beach-Hotels-The-Westin-Grand-Cayman-Seven-Mile-Beach-Resort-Spa.h14859.Hotel-Information) ### Flights > [Flights from Winnipeg](https://www.expedia.ca/lp/flights/6141041/flights-from-winnipeg) > > [Flights from Seattle (SEA) to Frankfurt (FRA)](https://www.expedia.ca/lp/flights/sea/fra/seattle-to-frankfurt) > > [Flights from Saskatoon (YXE) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxe/yyc/saskatoon-to-calgary) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Chicago (ORD) to Delhi (DEL)](https://www.expedia.ca/lp/flights/ord/del/chicago-to-delhi) > > [Flights from Toronto (YYZ) to Cleveland (CLE)](https://www.expedia.ca/lp/flights/yyz/cle/toronto-to-cleveland) ### Cars > [Car rentals in San José](https://www.expedia.ca/Car-Rentals-In-Juan-Santamaria-Intl.d5196371.Car-Rental-Guide) > > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) > > [Budget Car Rentals In Stanfield Intl](https://www.expedia.ca/Budget-Car-Rentals-In-Stanfield-Intl.d5916761-c39.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Kahului](https://www.expedia.ca/Things-To-Do-In-Kahului.d2646.Travel-Guide-Activities) > > [Things to do in Punta Cana](https://www.expedia.ca/Things-To-Do-In-Punta-Cana.d601906.Travel-Guide-Activities) ### Packages > [Cozumel Vacations](https://www.expedia.ca/Cozumel.d180033.Destination-Travel-Guides) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Abbotsford Vacations](https://www.expedia.ca/Abbotsford.d4128.Destination-Travel-Guides)