10/10 – Excellent
Sagar B.
6 juill. 2025
Points forts : Propreté
Great stay! Recommend, though hiccup with check-in
Overall, the property itself is beautiful! 2 things: First: in end of June, early July - it does get hot and muggy, there are only two areas that have AC - the bottom main living room and the master bedroom, the other rooms do not have AC...for us this was not a big deal, but the temperatures do feel tropical. Second: We had requested an early check-in if available, and when we went to the property 3 hours early, tired with a tired baby, the house had been fully cleaned, and special items we had requested had already been placed. We asked for the keys, but the front staff would not give it because the final inspection had not occurred. We inquired if they could ask as to when the inspection would occur, and the front of house made some comments about how they don't have the ability to communicate with housekeeping...which is obviously not true. When I raised that issue, there was some amount of low key arguing about how we were trying to cut the line and I should just wait my turn and they will let me know. Eventually, the manager asked the front receptionist to stop escalating, went to the back, and in five minutes, miraculously, the inspection had been completed and we were given the keys. Obviously...this was all avoidable.
Sagar B.
Séjour de 4 nuits en juin 2025