Title: Arima Onsen Gekkoen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Arima Onsen Gekkoen Yugetsusanso Riverfront ryokan with a full-service spa and a restaurant ![Hot springs](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/bbc9aa91.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/a9e34c2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/1a212dd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/53be41b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Room 10 Tatami Mats (can't serve dinner after 8 PM checkin)](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/af31d1bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Arima Onsen Gekkoen Yugetsusanso sits amid peaceful natural surroundings near Arima Onsen. Guests can rejuvenate in two indoor mineral hot springs, enjoy an evening of karaoke, and browse the on-site shopping options. The ryokan provides free in-room WiFi for staying connected. 8.8 Excellent ## Popular amenities - Spa - Housekeeping - Air conditioning - Free WiFi - Parking included - Restaurant ## Room options ### Check availability for these dates # Tonight [Sep. 26 - Sep. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 27 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4384568&PinnedHotelID=4384568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Minibar, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/c2d91b06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room 10 Tatami Mats (can't serve dinner after 8 PM checkin) ### Highlights Furnished balcony Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Shower/tub combination Private bathroom - Sleeps 5 - 5 Twin Futons ### Japanese room Room only ### Highlights Furnished balcony Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Shower/tub combination Private bathroom - Sleeps 4 - 1 Twin Futon ![Minibar, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/f3561ffb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room 8 Tatami Mats (can't serve dinner after 8 PM checkin) ### Highlights Furnished balcony Air conditioning Refrigerator TV Toilet with electronic bidet Hair dryer Shower/tub combination Private bathroom - Sleeps 4 - 4 Twin Futons ![Japanese Western Room (can't serve dinner after 8 PM checkin) | In-room dining](https://images.trvl-media.com/lodging/5000000/4390000/4384600/4384568/2b7a8b4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room (can't serve dinner after 8 PM checkin) ### Highlights Furnished balcony Air conditioning Refrigerator TV Shower/tub combination Hair dryer Toilet with electronic bidet Minibar - Sleeps 6 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Arima-Onsen-Gekkoen-Yugetsusanso.h4384568.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Arima-Onsen-Gekkoen-Yugetsusanso.h4384568.Hotel-Information) ## About the area Located on a river, Arima Onsen Gekkoen Yugetsusanso is in Arimacho, a neighborhood in Kobe. Arima Onsen and Port of Kobe are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania Koshien Theme Park and Kobe Anpanman Children's Museum & Mall. Fruit Flower Park and Rokko Alpine Garden are also worth visiting. [Visit our Kobe travel guide](https://www.expedia.ca/Kobe.dx6128416) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.79497%2C135.24628&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NDhfmnkG8H3fy3rLVXOYt9WM8_U=) 318 Arimacho, Kita-ku, Kobe, Hyogo-ken, 651-1401 ### What's nearby - Kin no yu - 3 min walk - 0.3 km - Arima Onsen - 10 min walk - 0.9 km - Mount Rokko - 11 min drive - 5.4 km - Rokko Garden Terrace - 13 min drive - 8.2 km - Kobe University - 16 min drive - 13.5 km ### Getting around - Kobe Arimaguchi Station - 3 min drive - Arima Onsen Station - 8 min walk - Kansai Intl. Airport (KIX) - 91 min drive ### Restaurants - ‪三ツ森本店 - ‬6 min walk - ‪あり釜めし くつろぎ家 - ‬3 min walk - ‪茶房チックタク - ‬4 min walk - ‪Cafe De Beau - ‬4 min walk - ‪有馬茅店 bécassine (ベカシーヌ) - ‬6 min walk ## About this property ### Arima Onsen Gekkoen Yugetsusanso Upscale ryokan near Arima Onsen You can look forward to an indoor mineral hot spring (onsen), shopping on site, and a restaurant at Arima Onsen Gekkoen Yugetsusanso. For some rest and relaxation, visit the 2 indoor hot springs. Guests can connect to free in-room WiFi. Additional perks include: - Free self parking - Hot springs on site, a water dispenser, and karaoke - A ballroom Room features All guestrooms at Arima Onsen Gekkoen Yugetsusanso have perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and minibars. Extra conveniences in all rooms include: - Toilets with electronic bidets, shower/tub combinations, and hair dryers - Refrigerators, daily housekeeping, and phones ## Similar properties ![Japanese-Style Room with Mountain view -semi Open-Air Bath | Bathroom](https://images.trvl-media.com/lodging/4000000/3410000/3401100/3401042/ba58207f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Negiya Ryofukaku Arimacho - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 303 reviews CA $313 CA $348 total Sep 29 - Sep 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=3401042&PinnedHotelID=3401042&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/6000000/5320000/5318700/5318650/b6b37832.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Onsen Taketoritei Maruyama Arimacho - Parking included - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 893 reviews CA $482 CA $599 total Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=5318650&PinnedHotelID=5318650&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1740000/1733400/1733352/778ebfbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tocen Goshoboh Arimacho - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 802 reviews CA $345 CA $387 total Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1733352&PinnedHotelID=1733352&HadPinnedHotel=true®ionId=-1&adults=2) ![Traditional Room, Non Smoking (10 Tatami Mats, with hotspring)](https://images.trvl-media.com/lodging/6000000/5410000/5409400/5409369/4d130ae6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Hot spring Ryokan Hanamusubi Arimacho - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 300 reviews CA $566 CA $625 total Oct 1 - Oct 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=5409369&PinnedHotelID=5409369&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/13000000/12250000/12247400/12247351/b04a4e36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Gyoen Arimacho - Spa - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 135 reviews CA $518 CA $578 total Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=12247351&PinnedHotelID=12247351&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese-Western style Room(With hot spring bathroom)(Non-smoking)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/267d0071.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Arima Arimacho - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 69 reviews CA $302 CA $335 total Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12730000/12726500/12726442/95c861cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe Minato Onsen Ren - Adult Only Kobe City Centre - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 538 reviews CA $291 CA $357 total Sep 29 - Sep 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=12726442&PinnedHotelID=12726442&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/7000000/6390000/6386000/6385924/ebf48855.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Kirari Arimacho - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 169 reviews CA $256 CA $315 total Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=6385924&PinnedHotelID=6385924&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/9000000/8420000/8414900/8414834/21c5d25c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Onsen Motoyu Ryuusenkaku Arimacho - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 169 reviews CA $238 CA $297 total Sep 29 - Sep 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=8414834&PinnedHotelID=8414834&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/5000000/4420000/4410100/4410022/d6a77c64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Onsen Gekkoen Korokan Arimacho - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 69 reviews CA $488 CA $593 total Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4410022&PinnedHotelID=4410022&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7:30 PM ### Check-out Check-out before 10 AM ### Special check-in instructions There is no front desk at this property For any questions, please contact the property using the information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Outside food is not permitted on the premises. ### We should mention This property does not have elevators Hot springs access available from 6:00 AM to midnight The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Arima Onsen Gekkoen Arima Onsen Gekkoen Yugetsusanso Arima Onsen Gekkoen Yugetsusanso Ryokan Gekkoen Gekkoen Yugetsusanso Onsen Gekkoen Yugetsusanso Onsen Gekkoen Yugetsusanso Ryokan Yugetsusanso Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe Arima Onsen Gekkoen Yugetsusanso Kobe Arima Onsen Gekkoen Yugetsusa Arima Onsen Gekkoen Yugetsusanso Kobe Arima Onsen Gekkoen Yugetsusanso Ryokan Arima Onsen Gekkoen Yugetsusanso (Ryokan) Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe ## Frequently asked questions ### Is Arima Onsen Gekkoen Yugetsusanso pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Arima Onsen Gekkoen Yugetsusanso? > Self parking is free at this property. ### What time is check-in at Arima Onsen Gekkoen Yugetsusanso? > Check-in start time: 3 PM; Check-in end time: 7:30 PM. ### What time is check-out at Arima Onsen Gekkoen Yugetsusanso? > Check-out is at 10 AM. ### Where is Arima Onsen Gekkoen Yugetsusanso located? > Located in Arimacho, this spa ryokan is within a 10-minute walk of Kin no yu and Arima Onsen. Zuihoji Park and Mount Rokko are also within 3 mi (5 km). Arima Onsen Station is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Arima Onsen Gekkoen Yugetsusanso Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 39 8 - Good 27 6 - Okay 10 4 - Poor 1 2 - Terrible 0 ### 8/10 Good #### Verified traveller Jan 14, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller Jan 2, 2020 Liked: Staff & service We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Jintakan Dec 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jintakan Stayed 1 night in Nov 2019 ### 6/10 Okay #### Huckle Feb 6, 2019 Liked: Cleanliness, staff & service, room comfort 스위트룸 묵음. 석식 호화. 조식 뷔페 빈약. 시설은 걍 인당 14만원짜리랑 별반 안다름. 직원들 친절도는 보통 여타 료칸과 비슷한 정도. 온천 금탕은 괜찮긴 한데 개인적으론 큐슈가 더 나은듯. ##### Huckle Stayed 1 night in Feb 2019 ### 10/10 Excellent #### KA CHEE Aug 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 物超所值 今次入住是和老婆及—對仔女大阪旅行中其中—日入住有馬溫泉.整體酒店給我們的感覺是舒適及賓至如歸，服務人員有善及笑容滿面及樂於解釋我們不明白之處!温泉設備非常好而且可以往姊妹館享用溫泉更是附加價值.膳食方面更加滿意及非常好味， 下次再來有馬一定再入住月光園。 ##### KA CHEE Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Verified traveller May 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깔끔한 시설과 매우 친절한 직원 저녁식사와 조식이 포함된 다다미룸에 숙박하였는데 가이세키 요리도 맛있고 특히 직원분들이 모두 너무 친절했어요~ 저녁을 먹고 온천에 다녀온 후에는 이불이 정갈하게 깔려져 있었고, 온천 후에는 목마를 것을 생각해서 얼음물과 차도 센스있게 준비되어 있었습니다. 전체적으로 시설도 깨끗하고 온천수도 굉장히 좋았어서 추천해드리고 싶어요!! ![](https://a.travel-assets.com/ugc/hotel-reviews/s585-p4ad7fe80-5e89-11e8-991c-0242a8c09ebc-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s889-p55817c80-5e89-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### Pak Ho Apr 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Pak Ho ### 10/10 Excellent #### Bi Ju Joanna Feb 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店乾淨幽雅，服務人員ㄧ流水準！賓至如歸！餐飲充滿驚喜！ ##### Bi Ju Joanna ### 10/10 Excellent #### Verified traveller Feb 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 傳統日式旅店 Traditional JP hotel, has good hot spring. Good food kaiseki. Could stay two nights for hot spring ##### Verified traveller ### 10/10 Excellent #### Verified traveller Jan 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 제 경제능력에는 비싼 숙방이였지만 돈이 아깝다는 생각은 안들었읍니다. ##### Verified traveller ### 8/10 Good #### sylvia Jan 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 因房間不多,人客數量有限,浸溫泉時可享寧靜. ##### sylvia ### 8/10 Good #### Verified traveller Jan 3, 2017 Liked: Cleanliness, property conditions & facilities, room comfort 整體都OK.食物好豐富........................................................... ##### Verified traveller ### 6/10 Okay #### KA CHUN, 香港 Dec 11, 2016 Liked: Cleanliness, staff & service #### 有點失望！ 落巴士到市集後致電酒店，很快就有舒適的專車接送到酒店，服務員態度非常好，酒店內有優惠購買來回六甲山的纜車。 今次訂了兩間房間，房間方面，兩間房的空間大小及陳設不一，房間較細及開始變舊。房內是舊式的暖氣機，溫度控制比較困難。最需要改善就是廁所的氣味問題，亦是意想不到的嚴重失誤。 膳食方面，晚餐都算豐富及美味，早餐可加以改善。 ##### KA CHUN ### 10/10 Excellent #### Verified traveller Nov 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### JONGWON Sep 19, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 매우 깔끔하고 친절한 서비스!! 가족여행으로 큰 맘 먹고 비싼 방을 예약했습니다. 저녁(가이세키)부터 아침까지 방으로 상을 차려주고 개인 노천탕까지 있어서 부모님이 매우 만족하셨어요. 저녁은 먹는데 약 2시간 정도 걸린거 같구요. 아침도 1시간 정도 걸린것 같네요 ㅎㅎ매우매우 만족스럽지만 1박에 170이라는 큰 가격이 부담스럽긴해요 ㅎㅎㅋ 이 곳은 크게 3개 온천 시설이 있으니 다 이용해보시길 바래요^^ 매우 만족스러운 가족여행이었습니다. ##### JONGWON ### 6/10 Okay #### Verified traveller Apr 30, 2016 Liked: Staff & service #### 割引率には少し？ 割引前の金額が高く、期待しすぎたためか、割引後の値段相応であった。 頻繁に有馬へは来るが、同じ値段であれば行き慣れたとこが良かったとも感じた。 料理は美味しかった。また、サービスは良かった。 ##### Verified traveller ### 10/10 Excellent #### SO MAN, 香港 Apr 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 出色! 舒適 待客有善 服務態度一流! ##### SO MAN ### 10/10 Excellent #### Verified traveller Jan 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### MEI MEI CELIA, hong kong Nov 6, 2015 Liked: Cleanliness, room comfort Disliked: Staff & service #### Not an honest hotel, staff are rude. Hotel is old, a bit worn out but acceptable. Staff are rude and no one can communicate in English. I booked half board (hotspring dinner and breakfast) for 3 adults and 2 kids under 5 when I made booking. When dinner was served at our room, there's nothing for the 2 kids. I raised my request in the reception, the lady said meals for children are excluded. I argued it's a package for all guests staying here, and there's no special conditions staying meals are not included for kids in the voucher or anywhere when I made the booking. Then the lady said the hotel didn't charge room rate for the 2 kids. I was super made, I searched the hotel with my phone at hotels.com instantly, I showed the lady the price are different with a combination of “3 adults only” and “3 adults + 3 children”. I questioned her and asked her to explain why prices are divergent if the hotel won't charge for kids. She had no words but said ok ok. I never encountered such a rude and deceived Japanese people and service in my more than 10 times’ visit to Japan. I strongly recommend you NOT to stay with them. ##### MEI MEI CELIA ### 10/10 Excellent #### Verified traveller Aug 30, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 值得一住 第一次入住溫泉酒店 和室比想像中大 整體服務感覺非常貼身 下次會再來 ##### Verified traveller ### 8/10 Good #### Christelle, Lyon Apr 28, 2015 Liked: Staff & service, room comfort #### Repas traditionnel, Onsen, service au top Ryokan traditionnel un peu grand et "usé" par endroit (moquettes, papier des portes, etc.) mais malgré tout extrêmement agréable pour une première expérience. Les Onsens disponibles (4 au total) n'étaient pas très fréquentés et c'était très agréable. Le repas traditionnel servi en chambre était exceptionnel. ##### Christelle ### 10/10 Excellent #### Sing Wai Leung Apr 4, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sing Wai Leung ### 10/10 Excellent #### HIROSHI, 大阪 Mar 31, 2015 Liked: Cleanliness, staff & service, room comfort #### 建物は古いですが清潔で、従業員の方のおもてなしも素敵です。 高校生と中学生の娘と家族で滞在しました。建物は確かに古さは否めませんが、それ以上に従業員の方のおもてなしのホスピタリテイは素晴らしいものがあります、お風呂も姉妹館のものと合わせて3か所の入浴が楽しめます。浴室に湯上りのバスタオルも備えられているので脱衣場も濡れたままになることもなく快適でした。ビッフェ形式の朝食も和洋食とも内容が充実した満足のいくものでした。 ##### HIROSHI ### 10/10 Excellent #### chun hung Mar 3, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### chun hung ### 8/10 Good #### Verified traveller Feb 25, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Great experience. 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