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Days Inn by Wyndham Knoxville East – Avis

3 out of 5
Days Inn by Wyndham Knoxville East
5423 Asheville Hwy, Knoxville, TN

Avis

6,4
Note de 10 – Excellent, d’après 222 avis sur 1005." "
Note de 8 – Bien, d’après 237 avis sur 1005." "
Note de 6 – Acceptable, d’après 188 avis sur 1005." "
Note de 4 – Médiocre, d’après 163 avis sur 1005." "
Note de 2 – Terrible, d’après 195 avis sur 1005." "

6,2/10

Propreté

7,2/10

Service et personnel

5,8/10

Commodités

6,0/10

État et installations de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 – Bien

Steve

Voyage d’affaires
Points forts : Propreté, service et personnel
Le déjeuner était une vrai joke. Petit cabaret de mini muffin sec avec cafer et jus d’orange. Rien d’autre. Je n’ai pas déjeuner là et j’étais déçu surtout que mon forfait disait déjeuner inclut.
Séjour de 1 nuit en avril 2023

4/10 – Médiocre

Anthony

Voyage de couple
Tub was peeling. Old and worn
Séjour de 1 nuit en mai 2024
shelly a répondu le 16 mai 2024
We are sorry for any inconvenience and aggravation. We have looked into your concerns and they have been resolved. We hope you consider staying with us again soon.

4/10 – Médiocre

Robert B.

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The price was very good. I stayed here twice. The first time we stayed there they had bugs and the hotel said it couldn't be helped at that time of year. Every hotel has bugs. I was skeptical. A year later, without realizing it, I made a reservation at this hotel again. After a long day on the road, I waited 15 minutes for someone to come to the front desk and let me go to my hotel room. I called the hotel number while waiting and got no answer. I won't stay here again.
Séjour de 1 nuit en mars 2024
shelly a répondu le 16 mai 2024
We are sorry for the inconvenience and aggravation this has caused. We appreciate your review . We are looking into your concerns so they will be resolved. We wish you the best along your way.

6/10 – Acceptable

James

Séjour de 2 nuits en mai 2024
shelly a répondu le 16 mai 2024
Thank you for your rating. We hope you consider staying with us again at a later date.

6/10 – Acceptable

Francis

It's good for the money. Just needed a bed and a shower and the room was good enough, no complaints.
Séjour de 1 nuit en mai 2024
shelly a répondu le 13 mai 2024
Thank you for your feedback . We are happy you had a good stay . We hope to see you again.

10/10 – Excellent

Whitney

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pleasant stay and affordable.
Séjour de 1 nuit en mai 2024
shelly a répondu le 9 mai 2024
We are pleased that you had a wonderful stay . We hope to see you all again soon.

6/10 – Acceptable

Susan

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The room was nice except for a small couch in the room that looked very old also we couldn't park in front of our room I did mention that to front desk
Séjour de 3 nuits en avril 2024
shelly a répondu le 6 mai 2024
Thank you for feedback. We are sorry that you had some concerns. we will look into them so they will be addressed. We hope you consider staying soon.

6/10 – Acceptable

Diana

Voyage d’affaires
Points faibles : Commodités
People hanging around outside in front door felt unsafe
Séjour de 1 nuit en mai 2024
shelly a répondu le 6 mai 2024
We are sorry you did not have an exceptional stay. We have looked into your concerns and they are being addressed . We hope you consider staying again at a later time .

10/10 – Excellent

marquintan

Séjour de 1 nuit en avril 2024
shelly a répondu le 6 mai 2024
Thank you for your wonderful rating . We will forward your rating to our staff .We hope to see you soon.

8/10 – Bien

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Over the course of several days I stayed in a number of different reasonably priced motels. The Days Inn in Knoxville was clearly the best of the lot in all respects. I got a good value, and a good nights sleep.
Séjour de 1 nuit en avril 2024
Shelly a répondu le 3 mai 2024
Thank you for the review . We will share your kind words with our staff .We are hopeful that you stay with us the next time you are in Alcoa.

4/10 – Médiocre

Sarah

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shower looked damaged, dirty. There were burn holes near the foundation of the bed. The bed lighting lampshades were damaged. The light switch when you come in doesnt work
Séjour de 1 nuit en avril 2024
shelly a répondu le 30 avr. 2024
We are sorry your stay didn't go as expected. We will address your concerns with the appropriate staff that it may be resolved. We are hopeful you consider staying with us at a later date to improve your stay .

10/10 – Excellent

Johnathan

Séjour de 2 nuits en avril 2024
shelly a répondu le 30 avr. 2024
Thank you for your feedback. We are thrilled you had a wonderful stay . We hope to see you again the next time you are in the area.

10/10 – Excellent

Cruz

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ok
Séjour de 1 nuit en avril 2024
Shelly a répondu le 30 avr. 2024
We are thrilled you had a wonderful stay . We appreciate the great review. We cant wait to see you again whenever you are in the area.

8/10 – Bien

Marianne, Arlington

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This Days Inn was a good motel for a one-night stay on a recent road trip.
Séjour de 1 nuit en avril 2024
shelly a répondu le 30 avr. 2024
We are thrilled that you enjoyed your stay . We cant wait to see you whenever you are in Knoxville.

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I just got exactly what they advertised and that I was expecting
Séjour de 1 nuit en avril 2024
shelly a répondu le 24 avr. 2024
We are glad that you had a delightful experience. Thank you for your feedback. We appreciate wonderful guests such as yourself. We hope you decide to stay with us again.

8/10 – Bien

nicholas

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was minimal but waffle house across the street. The place was clean, quiet and comfortable for a low price. Would stay again.
Séjour de 1 nuit en avril 2024
shelly a répondu le 24 avr. 2024
We are glad to hear that you had a pleasant stay . Thank you for your kind words . We cant wait to see you all again.

10/10 – Excellent

Iotamo Poialii

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
shelly a répondu le 24 avr. 2024
Thank you for your feed back. We strive for our guest to have a delightful experience. We are pleased that your visit went so well. We would love to have you back the next time you are in the area.

10/10 – Excellent

Thomas

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was easy! Thank you!!!
Séjour de 1 nuit en avril 2024
shelly a répondu le 24 avr. 2024
Thank you for your kind words. We are delighted that you had a wonderful stay . We hope to see you again soon.

4/10 – Médiocre

Christian

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
they haven't give me the 50 dlls deposit that they make you pay before check in
Séjour de 1 nuit en avril 2024
shelly a répondu le 24 avr. 2024
We appreciate you taking the time to reach out and share your valuable comments regardingyour recent check-out experience. Please accept our sincere apologies for any miscommunication regarding your bill and for any inconvenience this caused. We will review your comments with our front desk team to try and find out what may have happened. Please contact the hotel directly so that we have all of your details. Thank you for your feedback, and we would love to have the opportunity to provide a much better stay the next time you're in the area.

8/10 – Bien

Jennifer

Séjour de 1 nuit en avril 2024
shelly a répondu le 6 mai 2024
Thank you for your ratings they are very appreciated .We hope you stay with us soon.

10/10 – Excellent

Tonya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly night staff and clean
Séjour de 2 nuits en avril 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

10/10 – Excellent

Ana, Pembroke Pines

Séjour de 1 nuit en avril 2024
Shelly a répondu le 3 mai 2024
We here at Days Inn are thrilled that you had a wonderful experience. We will share your review with our staff. We hope that you will give us the pleasure of staying with us again.

10/10 – Excellent

Ana, Pembroke Pines

Séjour de 1 nuit en avril 2024
shelly a répondu le 3 mai 2024
Thank you for your review . We will pass this review along . Cant wait to see you next time and once again thank you for your feedback.

8/10 – Bien

Julia

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

6/10 – Acceptable

Jennifer, Metairie

Séjour de 2 nuits en avril 2024
shelly a répondu le 26 avr. 2024
We are sorry that you did not enjoy your stay. We hope that you will consider staying with us in the near future .

10/10 – Excellent

Andres

Séjour de 7 nuits en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for staying at our Knoxville location. We are pleased that you had a wonderful stay . We would love for you to come back the next time you are near.

10/10 – Excellent

Daniel

Séjour de 7 nuits en mars 2024
shelly a répondu le 24 avr. 2024
We are delighted that you had a wonderful experience. Our staff strives to be delightful. We are pleased that we met your expectations. We hope to see you all again soon.

2/10 – Terrible

Becky, Kettering

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is so old and nothing nice about it. Shower head sprayed water everywhere outside the bath. Furniture very old and nasty. Beds are awful and sofa bed mattress was like sleeping on springs it was so thin. Had to go to office for bedding for sofa bed. Breakfast is a apple, banana or ceral. Not even lids for coffee cups. Horrible so stay away
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for sharing your experience with us. It is our primary goal that every guest will always refer to our accommodations as clean and comfortable. We are saddened to hear that we fell short during your stay. Rest assured that your comments will be shared with the appropriate departments to ensure guest satisfaction moving forward. The next time you are in town, we'd love another chance to host you to make sure all your expectations will be met. We wish youall the best along your way.

8/10 – Bien

Herbert

Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for your feedback . We are delighted that you had a well experience. We hope that you come back to stay with us soon.

4/10 – Médiocre

Debra

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Na Its a older hotel 3 floors no elevator. Had to ask for blankets
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
We are sorry that it did not reach your expectations. We will address your concerns so they may be resolved. We are hopeful that you consider returning in the future.

8/10 – Bien

Patrick

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pool was closed
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for your feedback . We will look into your concerns that they maybe resolved. We are hopeful that you come back soon.

10/10 – Excellent

Eric

Voyage en famille
Points faibles : Propreté
Was great for the price , if you are traveling on a budget . This would be great .
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

4/10 – Médiocre

Nicole

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
shelly a répondu le 24 avr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

8/10 – Bien

Jeanne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Helpful staff.
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for your kind words about our staff . We strive to have a delightful staff . We are thrilled that you had a good experience. we hope to see you in the near future.

8/10 – Bien

Jeanne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 – Bien

KEVIN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

10/10 – Excellent

DAVE

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 – Bien

Cindy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient to interstate.
Séjour de 14 nuits en février 2024
shelly a répondu le 24 avr. 2024
Thank you for your feedback . We hope you consider staying with us in the future.

6/10 – Acceptable

Jeri, Marshfield

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
It was not cleaned very well. There was trash right out in the parking lot.
Séjour de 1 nuit en mars 2024
shelly a répondu le 24 avr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

6/10 – Acceptable

Kevin

Voyage en groupe
Both of our cards didn't work the 2nd night, and we never left them next to phone. Also, the tub drain was clogged up with peeling paint from the tub so it drained slow. Good price for a place to just sleep, and quick grab style breakfast.
Séjour de 2 nuits en mars 2024
shelly a répondu le 24 avr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

6/10 – Acceptable

Hao

Points forts : Service et personnel
room is ok, not not everything so clean. The worst part is the smell, I smell smoke inside all night, some, a bit weeds. That affects my sleep a lot!
Séjour de 1 nuit en février 2024
shelly a répondu le 24 avr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

10/10 – Excellent

Habib

Points forts : Commodités
Very cool and satisfying
Séjour de 1 nuit en février 2024
shelly a répondu le 24 avr. 2024
We are delighted that you had a wonderful stay. We strive for a delightful experience for our guests. Thank you for your kind words. We cant wait to see you the next time you are near this area.

4/10 – Médiocre

Robert

Points faibles : Propreté, état et installations de l’hébergement
Didn't care for the nonstop traffic of people constantly going up and down the stairs and the slamming of doors all night long. Property seems to be going through some renovations, it definitely needs it.
Séjour de 1 nuit en février 2024
shelly a répondu le 24 avr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

4/10 – Médiocre

Jessica

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en février 2024
shelly a répondu le 24 avr. 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

8/10 – Bien

Vinny

Points forts : Propreté
No problem good hotel to staying
Séjour de 1 nuit en février 2024

10/10 – Excellent

Dalila

Séjour de 1 nuit en février 2024
shelly a répondu le 24 avr. 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 – Bien

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Safe area, well lit parking, and nice room. My only complaint was the slowness of checking in. Id stay again
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Richard

Clean, comfortable bed, hot water, little fridge and microwave and good TV. The trouble is you can hear the highway truck noise all night long.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Chinnu

Séjour de 1 nuit en février 2024

4/10 – Médiocre

Dwayne

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The plaster was falling off the ceiling. The shower in the bathroom was coming out of the wall. I had to put up a $50.00 deposit that was supposed to be refunded but they kept it
Séjour de 1 nuit en février 2024