Title: Margaritaville Beach House Key West (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=25388&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Margaritaville Beach House Key West Unleash your inner beach bum in paradise. From cycling adventures to relaxing spa days, every moment is yours for the taking. ## Photo gallery for Margaritaville Beach House Key West ![Poolside bar - Margaritaville Beach House Key West (Key West)](https://images.trvl-media.com/lodging/1000000/30000/25400/25388/d4c3c7b5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe - Margaritaville Beach House Key West (Key West)](https://images.trvl-media.com/lodging/1000000/30000/25400/25388/e4045403.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Margaritaville Beach House Key West (Key West)](https://images.trvl-media.com/lodging/1000000/30000/25400/25388/w3060h2044x0y0-f4d5f737.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - Margaritaville Beach House Key West (Key West)](https://images.trvl-media.com/lodging/1000000/30000/25400/25388/464902bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Margaritaville Beach House Key West (Key West)](https://images.trvl-media.com/lodging/1000000/30000/25400/25388/12913a56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Smathers Beach, Margaritaville Beach House Key West is a haven for families and adventure-seekers alike. Unwind at the spa tub, grab a bite to eat at one of two restaurants, or take in the sunshine by the pool with sun loungers and umbrellas. Take advantage of on-site shopping and bike rentals to explore Key West. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Parking included - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKey-West-Hotels-Margaritaville-Beach-House-Key-West.h25388.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKey-West-Hotels-Margaritaville-Beach-House-Key-West.h25388.Hotel-Information) ## About the area Located in Key West, Margaritaville Beach House Key West is near the airport and near the beach. Southernmost Point and Ernest Hemingway Home and Museum are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and South Beach. Traveling with kids? Consider Key West Butterfly and Nature Conservatory and Sails To Rails Museum at Flagler Station. Looking to get your feet wet? Snorkeling, water skiing and windsurfing adventures can be found near the property. [Visit our Key West travel guide](https://www.expedia.ca/Key-West.dx1187) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.55242%2C-81.77232&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WPmWFM08q20Q2ZQdLJU0qBgf4oY=) 2001 South Roosevelt Blvd, Key West, FL, 33040 ### What's nearby - ![Smathers Beach which includes a luxury hotel or resort, tropical scenes and a beach](https://images.trvl-media.com/place/6069255/906a25d3-aea9-4560-a01c-5f793021725b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Smathers Beach 2 min walk \- 0.2 km - ![Beach and Pier at Sunset, Florida, USA](https://images.trvl-media.com/place/553248635976496782/1bfe637a-381c-425d-ba50-7340e2c8b6bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Florida Keys Beaches 9 min walk \- 0.8 km - ![Fort East Martello Museum and Gallery featuring heritage elements](https://images.trvl-media.com/place/6069253/37471db4-8e7e-4603-9985-5453b454ee04.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort East Martello Museum and Gallery 2 min drive \- 2.4 km - ![Higgs Beach showing a beach as well as an individual female](https://images.trvl-media.com/place/6246822/85c3e283-463e-4462-91b6-cddba21dfa39.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clarence S. Higgs Memorial Beach Park 3 min drive \- 2.0 km - ![#TroveOn A couple miles north of Key West, on the right is Boca Chica Rd, follow that road as far as you can and you'll get to the beach at Geiger Key. The road comes to an abrupt stop, the rest of it was destroyed in a hurricane years ago but you can park there and walk out. The beach is secluded and quiet, except when the Navy is holding flight practices. The planes are so close, you can see the pilots!](https://images.trvl-media.com/place/553248635976481245/e66923bb-4dc7-449a-bbc6-f6b5c57b69c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Key West Naval Station 3 min drive \- 2.0 km ### Getting around - Key West Intl. Airport (EYW) 5 min drive ### Restaurants - Circle K 5 min drive - Starbucks 5 min drive - Goldman's Deli 6 min drive - Tin Cup Chalice 1 min walk - Taco Bell 5 min drive ## About this property ### Margaritaville Beach House Key West Upscale family-friendly hotel near Florida Keys Beaches Close to Smathers Beach, Margaritaville Beach House Key West provides an airport shuttle, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the hot tub. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to shopping on site and a garden, guests can connect to in-room WiFi (surcharge). You'll also enjoy perks such as: - Swimming pool along with sun loungers and pool umbrellas - Free self parking - Limo/town car service, buffet breakfast (surcharge), and bike rentals - An outdoor pool, express check-out, and express check-in Room features All 184 rooms offer comforts such as air conditioning, in addition to perks like free internet access and safes. More amenities include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with tubs or showers and free toiletries - 32-inch LCD TVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Couples treatment rooms, facials, massages](https://images.trvl-media.com/lodging/1000000/870000/863400/863329/546caf1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southernmost Beach Resort and Guesthouses Old Town Key West - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 3,103 reviews CA $673 CA $856 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=863329&PinnedHotelID=863329&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/13000000/12600000/12599300/12599231/c4b850d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Flamingo Resort Key West New Town - 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Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 1,313 reviews CA $509 CA $651 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=24615&PinnedHotelID=24615&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/22000000/21250000/21241100/21241090/62539afb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Havana Cabana at Key West New Town - Pool - Hot tub - Pet friendly - Parking included 8.8 Excellent 1,698 reviews CA $405 CA $551 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=21241090&PinnedHotelID=21241090&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/49000000/48720000/48713900/48713884/5fd7b8bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Beach House Key West Key West - Pool - Pet friendly - Restaurant - Air conditioning 8.8 Excellent 1,785 reviews CA $544 CA $701 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=48713884&PinnedHotelID=48713884&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/870000/868700/868697/af5a58cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vacation Club at Windward Pointe, Key West Key West - Pool - Hot tub - Parking included - Free WiFi 9.4 Exceptional 1,003 reviews CA $643 CA $784 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=868697&PinnedHotelID=868697&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean View 3BR Condo with Rooftop Balcony | Balcony](https://images.trvl-media.com/lodging/1000000/30000/25900/25865/a1e6ec60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachside Resort & Residences Key West - On private beach - Pool - Hot tub - Free WiFi 8.6 Excellent 2,027 reviews CA $425 CA $608 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=25865&PinnedHotelID=25865&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/15800/15720/046434c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Key West FL Key West - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 1,325 reviews CA $551 CA $620 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=15720&PinnedHotelID=15720&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/860000/858000/857962/864ce9f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vacation Club at Beach House, Key West Key West - Pool - Hot tub - Free WiFi - Air conditioning 9.4 Exceptional 1,010 reviews CA $653 CA $797 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=857962&PinnedHotelID=857962&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=25388&PinnedHotelID=25388&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=25388,863329,12599231,16202992,24615) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 14.95 per day) ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 22 per person - 2 restaurants - A bar/lounge - A poolside bar ### Restaurants on site - Drifter’s Cove - Shipwreckers ### Things to do - 24-hour gym - Bicycle rentals - Hot tub - Outdoor pool - Shopping - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 1,898 square feet of conference space - 2 meeting rooms - 24-hour business center - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Grab bar near toilet - Lever door handles - Visual fire alarm - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Ballroom - Built in 1989 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Double sofa bed - Down comforter - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Heating - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 5:30 AM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 88 lbs per pet Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 41.63 per accommodation, per night The resort fee includes: - Additional inclusions - Beach access - Fitness center access - Housekeeping - In-room bottled water - Newspaper - Phone calls - Pool access - Shuttle service We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 22 per person - Fee for in-room wireless internet: USD 14.95 per day (rates may vary) - A pet fee will be charged - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property caters to LGBTQ+ guests Pool access available from 7:00 AM to 11 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Key West Sheraton Key West Sheraton Suites Key West Suites Sheraton Key West Sheraton Key West Suites Sheraton Suites Hotel Key West Sheraton Suites Key West Suites Key West Sheraton Hotel Key West Sheraton Suites Key West Hotel Key West Sheraton Suites Key West Hotel Sheraton Suites Key West Resort Sheraton Suites Sheraton Suites Key West Margaritaville House Key West Margaritaville Beach House Key West Hotel ## Frequently asked questions ### Does Margaritaville Beach House Key West have a pool? ### Is Margaritaville Beach House Key West pet-friendly? ### How much is parking? ### What time is check-in at Margaritaville Beach House Key West? ### What time is check-out at Margaritaville Beach House Key West? ### Does Margaritaville Beach House Key West provide a shuttle to the airport? ### Where is Margaritaville Beach House Key West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Margaritaville Beach House Key West Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 460 8 - Good 317 6 - Okay 127 4 - Poor 61 2 - Terrible 35 ## Reviews ### 10/10 Excellent #### John Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here many times. Easy in and out, plenty of parking. Great friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/2ff11214-0454-4f3a-b813-f33609769235-1756686544215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Aug 2025 ### 8/10 Good #### Sharon Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and comfortable but after first day towels were shorted. Had to ask for more twice Desk staff were very nice and helpful. Concierge was helpful with rentals Restaurant was not as good as past stays when Sheraton. Food even pancakes were tough and overcooked. Shuttle drivers were very nice helpful and funny at times. Never went to pool but did not see a hot tub. Beach was just across street We have stayed at this hotel for 4 times now over years. Bit pricy but location is away from crowds but close to everything by shuttle. Will probably be back next year ##### Sharon Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### David obryan May 9, 2025 Liked: Cleanliness, staff & service, amenities Everything was was great ##### David obryan Stayed 5 nights in May 2025 ### 10/10 Excellent #### Debra Feb 27, 2026 Liked: Cleanliness, amenities Great visit ##### Debra Stayed 5 nights in Feb 2026 ### 10/10 Excellent #### Verified traveller Feb 6, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is what makes this property such a wonderful experience! No matter the individual staff members function, they are all focused on excellent guest experience! Special shout out to Constanta for making sure all our needs were met whether we were lounging at the pool or on the patio dining area or dining inside! She greeted us daily and made sure we were always being taken care of! ##### Verified traveller Stayed 7 nights in Jan 2021 ### 6/10 Okay #### DJ, Las Vegas, NV Nov 15, 2020 Liked: Amenities, property conditions & facilities Nice quiet hotel but paid for an ocean view room and had to move because of a street light shining in on our bed and the windows had no blinds😩 ##### DJ Stayed 3 nights in Nov 2020 ### 10/10 Excellent #### Verified traveller Sep 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice room, large and comfortable. ##### Verified traveller Stayed 1 night in Aug 2020 ### 4/10 Poor #### Verified traveller May 15, 2020 Disliked: Amenities I think when you book this place as a package with flights and hotel, the Sheraton automatically puts you in the very back old rooms with no robes, no nothing in the rooms. There were plenty of empty rooms not so far back however they wouldn’t put us there. I’ve stayed here several times and the package works was by far the worst one yet. ##### Verified traveller Stayed 4 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Apr 5, 2020 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities No a/c in hallways or elevators, major issues with shuttle. Front desk needs more training, need more staff when they have group check ins,. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### Andrew Mar 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room service was inconsistent and the bar tenders had a poor Attitude ##### Andrew Stayed 4 nights in Mar 2020 ### 8/10 Good #### Richard Mar 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort When our favorite hotel of past years was booked we chose the Sheraton Suites. We stayed for 4 days and decided this would be our new favorite. Rooms are large,clean and comfortable. During our interaction with the staff we found them to be friendly, helpful and wanting us to have a great stay. There was 0ne glitch, our room was missed one day by housekeeping, we called and even though it was late afternoon they sent a maid to clean our room. ##### Richard Stayed 3 nights in Mar 2020 ### 8/10 Good #### Verified traveller Mar 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities It was a little noisy, and we had trouble getting the room cool enough. ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Melba Mar 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great bang for your buck. We will be back. Will stay here again. Great location, huge room with living area and very clean. ##### Melba Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great until the college spring break kids came. They did take over the pool area. Took our chairs. Hard to even get in the pool because there were so many of them. DJ was very loud. They were catered to. It was a let down when they arrived. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 2/10 Terrible #### Sheraton, Key west Florida Mar 11, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very upset with hotel , I rented two rooms and they over booked and did not have my room available ##### Sheraton Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Verified traveller Mar 9, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property was advertised as Ocean Front. The room was not ocean front. In fact, this property does not have any ocean front rooms. This property and our room is in a parking lot with a busy road in front of the hotel. After the road came a cement barrier, dunes, and then the ocean. At the very best you might get a ocean view from the third floor. Not OCEAN FRONT. The room itself was dirty and smelled like cigarettes. For the price this hotel is far from worth it. We will never stay at this resort again and do not recommend it to anyone. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 8, 2020 Disliked: Staff & service, amenities, property conditions & facilities The shuttle service to old town was nice. The air conditioning did not work in the afternoon. Our room was 88 degrees Fahrenheit. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Mah, Chicago Mar 7, 2020 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Nice location, nice beach across the street, employees were very friendly, but in the section that we were in, the air conditioning was being worked on. 3 guests that I spoke to mentioned how extremely hot and humid that it was on the 3rd floor (top). At first, the desk clerk, stated that there was no problem, but then stated that they were working on the air conditioning. I realize that it can get hot, but I should not be sweating in the room with the temperature set at 62 degrees and be told that they are not aware of any problems. The bathroom slide door was stuck closed, we reported this and the maintenance worker said that you can not close it all the way because of possibility of it happening again. ##### Mah Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Jillian, Boynton Beach, FL Mar 4, 2020 Disliked: Staff & service, amenities, property conditions & facilities This ranks as the worst hotel I have ever had the misfortune of staying at. I called the front desk for a room service menu and was told if I wanted one, I had to go there to get one. We ordered dinner which arrived in plastic bags, no plates and plastic cutlery. The food was inedible. On both days of our stay, we came back to the room after 5 pm to find that our room had not been serviced. I could not wait to leave. ##### Jillian Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller Mar 3, 2020 Liked: Cleanliness, amenities, property conditions & facilities The property is nice and clean. We booked a room with a garden view, but all we could see was the parking lot. Staff was friendly. There was no info in the room about amenities, room service or how to use the phone. We expected better service for the price. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, & shuttle service was great. The room was very clean and a lot of space, decorated well. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel, we had a king ocean front room and it was awesome, the staff and shuttle drivers were superb, we will be visiting again ##### Verified traveller Stayed 5 nights in Feb 2020 ### 8/10 Good #### Jon, Cincinnati Feb 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Courtyard view room had no balcony. Not well advertised. Network channels were not available on the TV and TV was analog and had poor picture quality. Brochure and website need to be updated. Some of the information is not correct since the renovation. Resort such as this should have a business center or public computer and printer at a minimum. ##### Jon Stayed 7 nights in Feb 2020 ### 4/10 Poor #### KYDan, Louisville Feb 19, 2020 Disliked: Cleanliness, amenities I liked that they had a shuttle both from the airport and to downtown on the hours. I also liked that there was a beach across the street. The shuttles should have been more often than 1 per hour. Shuttle was limited to 11 passengers (although to their credit the regular shuttle supposedly holds 21 guests was in shop and often someone got left behind.) I also did not like things listed on their website that were not true! First, claimed to have 2 restaurants- yes, but both had same menu (which was 1 page and blah food), claimed local food delivery but staff could only name a pizza place.etc. Had no sundries shop so don’t forget anything eg toothpaste. Also had an issue with what the manager called “sugar bugs”. I acknowledged that we had not done room service so as to be green. She advised room would be cleaned and then sprayed for bugs. Returned that night to find room NOT cleaned so unsure about spraying - but did not see any more bugs -but we might have killed them all (about 20 or so) ##### KYDan Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Jairo, NY Feb 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good, excellent hotel........ ..... ... ##### Jairo Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Hammock Beach Golf Resort & Spa](https://www.expedia.ca/Daytona-Beach-Hotels-Hammock-Beach-Golf-Resort-Spa.h994170.Hotel-Information) > > [Sarasota Surf and Racquet Club](https://www.expedia.ca/Sarasota-Hotels-Sarasota-Surf-And-Racquet-Club.h9728448.Hotel-Information) > > [Hilton Grand Vacations Club in Sandestin Golf & Beach Resort](https://www.expedia.ca/Miramar-Beach-Hotels-Embarc-Sandestin.h1054729.Hotel-Information) > > [Pink Shell Beach Resort and Marina](https://www.expedia.ca/Fort-Myers-Hotels-Pink-Shell-Beach-Resort-And-Marina.h15603.Hotel-Information) > > [Windsor Island Luxury | Home in Windsor Island Resort, Private Pool, Arcade](https://www.expedia.ca/Davenport-Hotels-Windsor-Island-Luxury-Home-In-Windsor-Island-Resort.h60809096.Hotel-Information) > > [The Shores Resort & Spa](https://www.expedia.ca/Daytona-Beach-Hotels-The-Shores-Resort-Spa.h15752.Hotel-Information) > > [PGA National Resort ](https://www.expedia.ca/Palm-Beach-Gardens-Hotels-PGA-National-Resort-And-Spa.h10355.Hotel-Information) > > [DiamondHead Beach Resort](https://www.expedia.ca/Fort-Myers-Hotels-DiamondHead-Beach-Resort.h200632.Hotel-Information) > > [Bahama House](https://www.expedia.ca/Daytona-Beach-Hotels-Bahama-House.h893658.Hotel-Information) > > [White Elephant Palm Beach](https://www.expedia.ca/Palm-Beach-West-Palm-Beach-Hotels-White-Elephant-Palm-Beach.h42412055.Hotel-Information) > > [Mission Resort and Club](https://www.expedia.ca/Leesburg-Hotels-Mission-Inn-Resort-Club.h2057662.Hotel-Information) > > [Cedar Cove Resort and Cottages](https://www.expedia.ca/Sarasota-Hotels-Cedar-Cove-Resort-And-Cottages.h8099611.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Fort Pierce West by IHG](https://www.expedia.ca/Vero-Beach-Hotels-Holiday-Inn-Express-Hotel-Suites-Fort-Pierce-West.h538557.Hotel-Information) > > [Zota Beach Resort](https://www.expedia.ca/Sarasota-Hotels-Zota-Beach-Resort.h15703469.Hotel-Information) > > [Compass Hotel by Margaritaville Anna Maria Sound](https://www.expedia.ca/Sarasota-Hotels-Compass-Hotel-By-Margaritaville.h41961327.Hotel-Information) > > [South Seas Resort](https://www.expedia.ca/Fort-Myers-Hotels-South-Seas-Island-Resort.h40732.Hotel-Information) > > [Hyatt Regency Coconut Point Resort & Spa](https://www.expedia.ca/Naples-Hotels-Hyatt-Regency-Coconut-Point-Resort-Spa.h792025.Hotel-Information) > > [The Resort on Cocoa Beach](https://www.expedia.ca/Cocoa-Beach-Hotels-The-Resort-On-Cocoa-Beach.h329971.Hotel-Information) > > [Edgewater Beach & Golf Resort by Resort Collection](https://www.expedia.ca/Panama-City-Hotels-Edgewater-Beach-And-Golf-Resort-By-Resort-Collection.h803238.Hotel-Information) > > [Amrit Ocean Resort and Residences - Singer Island](https://www.expedia.ca/Palm-Beach-West-Palm-Beach-Hotels-Amrit-Ocean-Wellness-Resort.h36247449.Hotel-Information) > > [The Ben West Palm, Autograph Collection](https://www.expedia.ca/West-Palm-Beach-Hotels-The-Ben-West-Palm.h38983694.Hotel-Information) > > [Casa Del Mar Longboat Key](https://www.expedia.ca/Sarasota-Hotels-Casa-Del-Mar-Longboat-Key.h15602940.Hotel-Information) > > [Tropic Sun Towers](https://www.expedia.ca/Daytona-Beach-Hotels-Tropic-Sun-Towers-By-Capital-Vacations.h1169627.Hotel-Information) > > [Holiday Inn Resort Panama City Beach by IHG](https://www.expedia.ca/Panama-City-Hotels-Holiday-Inn-Resort-Panama-City-Beach.h18867.Hotel-Information) > > [Island House Beach Resort](https://www.expedia.ca/Sarasota-Hotels-Island-House-Beach-Resort.h2403877.Hotel-Information) > > [The Resort at Longboat Key Club](https://www.expedia.ca/Sarasota-Hotels-The-Resort-At-Longboat-Key-Club.h27542.Hotel-Information) > > [Harbor Towers Yacht & Club](https://www.expedia.ca/Sarasota-Hotels-Harbor-Towers-Yacht-Racquet-Club.h29635553.Hotel-Information) > > [Hilton Vacation Club Daytona Beach Regency](https://www.expedia.ca/Daytona-Beach-Hotels-Hilton-Vacation-Club-Daytona-Beach-Regency.h40772.Hotel-Information) > > [Hilton Garden Inn Cocoa Beach Oceanfront](https://www.expedia.ca/Cocoa-Beach-Hotels-DoubleTree-By-Hilton-Cocoa-Beach-Oceanfront.h4398.Hotel-Information)