[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Umalas Hotel and Residence Family-friendly hotel with 2 restaurants and a full-service spa ![View from room](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/9b747a32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/e149beac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/247faae0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/5bcb98c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/6e4ecec2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Umalas Hotel and Residence offers a garden setting minutes from Kuta Beach. Guests can start their day at the coffee shop, enjoy international dishes at two restaurants, cool off in the outdoor pool, and book highly recommended body scrubs or massages at the spa. 7.6 Good ## Popular amenities - Bar - Room service - Spa - 24/7 front desk - Breakfast available - Gym ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3907003&PinnedHotelID=3907003&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/62f3d370.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Superior Room, 2 Bedrooms](https://images.trvl-media.com/lodging/4000000/3910000/3907100/3907003/ffb0f724.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchenette Refrigerator - 646 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKerobokan-Hotels-Umalas-Hotel-And-Residence.h3907003.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKerobokan-Hotels-Umalas-Hotel-And-Residence.h3907003.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.66716%2C115.15611&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=My64to7d7mCWSIqj9PK2_3r1SPA=) Jl. Umalas II No. 83, Seminyak, Kerobokan, Bali, 80361 #### What's nearby - Petitenget Temple - 2 min drive - 1.7 km - Eat Street - 3 min drive - 2.0 km - Desa Potato Head - 3 min drive - 2.0 km - Seminyak Square - 3 min drive - 2.0 km - Seminyak Beach - 3 min drive - 2.0 km #### Getting around - Ngurah Rai Intl. Airport (DPS) - 32 min drive #### Restaurants - ‪Bow Restaurant - ‬17 min walk - ‪GROWELL Grocer & Bistro - ‬15 min walk - ‪Bali Beans Coffee & Co - ‬6 min walk - ‪Dom By Doppio - ‬2 min walk - ‪The Basket - ‬8 min walk ## About this property ### Umalas Hotel and Residence Upscale family-friendly hotel near Seminyak Square Take advantage of a terrace, a coffee shop/cafe, and a garden at Umalas Hotel and Residence. Treat yourself to a facial, a body wrap, or a body treatment at Umalas Wangi Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), a free area shuttle, and express check-out - Express check-in, a 24-hour front desk, and 1 meeting room Room features All guestrooms at Umalas Hotel and Residence offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Rainfall showers, designer toiletries, and tubs or showers - HDTVs with premium channels - Balconies, separate sitting areas, and separate dining areas ## Similar properties ![Garden](https://images.trvl-media.com/lodging/56000000/55590000/55580400/55580399/b7be30b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premadhan Cottage Canggu Pererenan - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 8 reviews CA $86 CA $105 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=55580399&PinnedHotelID=55580399&HadPinnedHotel=true®ionId=-1&adults=2) ![Private pool](https://images.trvl-media.com/lodging/104000000/103810000/103805700/103805622/52567b5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Umalas Villas Umalas - Pool - Kitchen - Pet-friendly - Parking included 9.8 Exceptional 6 reviews CA $99 CA $109 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=103805622&PinnedHotelID=103805622&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117480000/117470900/117470878/64a90edb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunny Muse by Betterplace Batu Bolong - Pool - Parking included - Free WiFi - Gym 9.6 Exceptional 5 reviews CA $92 CA $112 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=117470878&PinnedHotelID=117470878&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11830000/11822500/11822449/4a340b12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Putu Guest House 2 Berawa - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 73 reviews CA $22 CA $28 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=11822449&PinnedHotelID=11822449&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5480000/5476100/5476048/fb94d424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arana Suite Legian - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 60 reviews CA $36 CA $45 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=5476048&PinnedHotelID=5476048&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/13000000/12090000/12083400/12083320/3257e84f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Visala Boutique Hotel Petitenget - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 43 reviews CA $29 CA $35 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=12083320&PinnedHotelID=12083320&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/111000000/110630000/110627700/110627639/dcf40b6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOLTERRA SEMINYAK Boutique Hotel & Spa Powered By Archipelago Petitenget - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 28 reviews CA $39 CA $49 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=110627639&PinnedHotelID=110627639&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101210000/101203600/101203530/66b9fc5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aster Apartment Bali Batu Bolong - Pool - Kitchen - Parking included - Free WiFi 8.6 Excellent 37 reviews CA $92 CA $112 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=101203530&PinnedHotelID=101203530&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36500000/36490600/36490541/f068a76a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Umalas Suite Umalas - Pool - Breakfast included - Kitchen - Parking included 6.0 1 review CA $33 CA $39 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=36490541&PinnedHotelID=36490541&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/22000000/21440000/21438100/21438031/b0b53a1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adi Homestay Canggu Berawa - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 68 reviews CA $21 CA $25 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=21438031&PinnedHotelID=21438031&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle up to 3 km - Free beach shuttle - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Free shopping center shuttle - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - De Bistro Restaurant - Kopi Langit at Rooftop ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - Piano - Stereo - TV in common areas ### Family friendly - Children's pool - Free area shuttle - In-room crib - In-room kitchenette - In-room refrigerator - In-room washer/dryer - Laundry facilities - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - In-room massages - Manicures/pedicures - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Built in 2010 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Private or shared bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Kitchenette - Limited room service - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Living room - Phone - Safe - Separate sitting area - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Renovations and closures In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 350000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children - Airport shuttle fee: IDR 250000 per vehicle (one way) - Rollaway bed fee: IDR 350000.0 per night - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 15 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Umalas Umalas Hotel Umalas Hotel Kerobokan Umalas Kerobokan Umalas Hotel And Residence Bali/Seminyak Umalas Hotel Residence Umalas And Residence Kerobokan Umalas Hotel and Residence Hotel Umalas Hotel and Residence Kerobokan Umalas Hotel and Residence Hotel Kerobokan ## Frequently asked questions ### Does Umalas Hotel and Residence have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Umalas Hotel and Residence? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Umalas Hotel and Residence on Oct 2, 2025 start from CA $76.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kerobokan-Hotels-Umalas-Hotel-And-Residence.h3907003.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Umalas Hotel and Residence pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Umalas Hotel and Residence? > Self parking and valet parking are free at this property. ### What time is check-in at Umalas Hotel and Residence? > Check-in begins at 2:00 PM. After-hours check-in is not available. ### What time is check-out at Umalas Hotel and Residence? > Check-out is at noon. ### Does Umalas Hotel and Residence provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies. ### Where is Umalas Hotel and Residence located? > This family-friendly Kerobokan hotel is located in the entertainment district, within 1 mi (2 km) of Splash Waterpark Bali, Canggu Square, and Finns Recreation Club. Seminyak Beach and Seminyak Square are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Umalas Hotel and Residence Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.2 Location ### 8.4 Staff & service ### 4.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 42 8 - Good 57 6 - Okay 32 4 - Poor 13 2 - Terrible 9 ### 2/10 Terrible #### Catherine Sep 16, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly. ##### Catherine Stayed 7 nights in Sep 2023 ### 6/10 Okay #### William Feb 8, 2025 Liked: Staff & service Disliked: Cleanliness ##### William Stayed 3 nights in Feb 2025 ### 4/10 Poor #### Amie Jan 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Amie Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Stephane Jul 13, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible Logement sale, oreillers non lavé de grosses auréoles sur l’oreiller ##### Stephane Stayed 1 night in Jul 2023 ### 8/10 Good #### Verified traveller Dec 17, 2019 Liked: Staff & service シャワールームが、非常にカビ臭い。 すぐ水が溜まる。 土地感が、ない人には、あまりオススメしません。 観光地からも離れています。 空港までは、約30分です。 ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Sumiani Dec 15, 2019 ##### Sumiani Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### HK, Sydney, AUS Dec 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food. ##### HK Stayed 4 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Oct 28, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bad hotel Room was dirty, dark, floor was sticky ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Mirna, Timor Leste Sep 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom lugar para familias Apartamento de bom tamanho, 2 TVs, a cama Queen e uma casal. Kitchenette com microondas, geladeira, mas nenhuma louça, tudo precisa ser pedido ao restaurante do hotel. Piscina de bom tamanho que é possível nadar. Academia com equipamentos básicos. Serviço de ah 2x ao dia p Semyniak. Ótimo custo benefício, lugar tranquilo ##### Mirna Stayed 4 nights in Aug 2019 ### 6/10 Okay #### Myra Sep 7, 2019 Liked: Room comfort Disliked: Staff & service #### Not for Recommendation. In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain. ##### Myra Stayed 7 nights in Aug 2019 ### 8/10 Good #### Verified traveller Aug 14, 2019 Liked: Staff & service, room comfort #### Nice stay in a calm area Well priced hotel with very nice staff ##### Verified traveller Stayed 4 nights in Aug 2019 ### 6/10 Okay #### Verified traveller Mar 14, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Awesome area to stay in Bali... Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay! ##### Verified traveller Stayed 6 nights in Feb 2019 ### 8/10 Good #### Verified traveller Mar 1, 2019 Liked: Staff & service, amenities, property conditions & facilities lenzuola ed asciugamani tutte con tante macchie gialle ##### Verified traveller Stayed 6 nights in Feb 2019 ### 2/10 Terrible #### A Jan 7, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 部屋が広くて安いので、値段相応といえばそうなるのですが、古い汚い。エクスペディアであると書かれているものがない。例えば、ドライヤー、ランドリー設備。スリッパもなかった。朝ごはんがまずい。掃除が行き届いていない点が、何より残念。 ##### A Stayed 4 nights in Dec 2018 ### 6/10 Okay #### Verified traveller Dec 12, 2018 Liked: Staff & service Disliked: Room comfort #### Nice hotel staff & good food, poor room quality The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali. ##### Verified traveller Stayed 8 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller Nov 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Centrazl gelegen restaurant op het dak prijs kwaliteit heel goed ##### Verified traveller Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller Oct 9, 2018 Liked: Staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Oct 2018 ### 8/10 Good #### E Sep 10, 2018 Liked: Staff & service, room comfort Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool ##### E Stayed 3 nights in Sep 2018 ### 8/10 Good #### Verified traveller Aug 30, 2018 #### ルーフトップレストランがおすすめ ルーフトップレストランが美味しくて安い、２度もランチで利用しました！ でも同じレストランなのに、朝食はイマイチでした ##### Verified traveller Stayed 2 nights in Aug 2018 ### 2/10 Terrible #### Gilbert Jul 4, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This hotel is falling apart, obviously filthy Handuk yang sudah tidak layak untuk dipakai dengan warna yang sudah kotor dan lusuh lebih layak disebut bath rug, toilet yg kotor,bed sheet dengan noda dimana2 dan berlubang,duty manager dan reception yang tidak sigap dengan menanggapi hal tsb ##### Gilbert Stayed 1 night in Jun 2018 ### 8/10 Good #### osman Jun 28, 2018 Liked: Staff & service #### اقامة مقبوله . اقامة مقبوله . الفندق موقعه في منطقة هادئة وبعيد عن الخدمات والشاطئ . ##### osman Stayed 4 nights in Jun 2018 ### 10/10 Excellent #### Guy May 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Umalas paradis Juste beaucoup trop de bruit lors de réception de cars scolaires, hormis cela hôtel tres calme. ##### Guy Stayed 13 nights in May 2018 ### 6/10 Okay #### Rossco, Adelaide Apr 16, 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Some highs but one major low. We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d ##### Rossco Stayed 18 nights in Mar 2018 ### 8/10 Good #### Marie Apr 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel accueillant Les chambres sont spacieuses et propres, même si les salles de bain pourraient être rénovées. La piscine est super, le personnel vraiment très aimable. On ne capte pas bien la wifi dans les chambres. ##### Marie Stayed 7 nights in Apr 2018 ### 8/10 Good #### Emma, New Zealand Sep 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean hotel with gorgeous pool area, great rooftop Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay ##### Emma Stayed 3 nights in Aug 2017 ## Expedia's Latest Trends ### Hotels > [Nusa Dua Beach Hotel and Spa - Handwritten Collection](https://www.expedia.ca/Nusa-Dua-Hotels-Nusa-Dua-Beach-Hotel-Spa.h522877.Hotel-Information) > > [Hard Rock Hotel Bali](https://www.expedia.ca/Kuta-Hotels-Hard-Rock-Hotel-Bali.h526559.Hotel-Information) > > [Alila Seminyak, Bali](https://www.expedia.ca/Seminyak-Hotels-Alila-Seminyak.h11210559.Hotel-Information) > > [Paradisus by Meliá Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Paradisus-Bali.h902911.Hotel-Information) > > [The Ritz-Carlton, Bali](https://www.expedia.ca/Nusa-Dua-Hotels-The-Ritz-Carlton.h8645024.Hotel-Information) > > [The Anvaya Beach Resort Bali](https://www.expedia.ca/Kuta-Hotels-The-Anvaya-Beach-Resort-Bali.h15714822.Hotel-Information) > > [Mulia Resort](https://www.expedia.ca/Nusa-Dua-Hotels-Mulia-Resort.h5562882.Hotel-Information) > > [The Seminyak Beach Resort & Spa](https://www.expedia.ca/Seminyak-Hotels-The-Seminyak-Beach-Resort-Spa.h1717203.Hotel-Information) > > [Grand Hyatt Bali](https://www.expedia.ca/Nusa-Dua-Hotels-Grand-Hyatt-Bali.h11469.Hotel-Information) > > [Amarterra Villas Resort Bali Nusa Dua, Autograph Collection](https://www.expedia.ca/Nusa-Dua-Hotels-Amarterra-Villas-Bali-Nusa-Dua-Mgallery-Collection.h3594581.Hotel-Information) > > [Potato Head Suites & Studios](https://www.expedia.ca/Seminyak-Hotels-Potato-Head-Studios-At-Desa-Potato-Head.h45470300.Hotel-Information) > > [The Apurva Kempinski Bali](https://www.expedia.ca/Nusa-Dua-Hotels-The-Apurva-Kempinski-Bali.h27400501.Hotel-Information) > > [Padma Resort Legian](https://www.expedia.ca/Legian-Hotels-Padma-Resort-Legian.h570813.Hotel-Information) > > [The St. Regis Bali Resort](https://www.expedia.ca/Nusa-Dua-Hotels-The-St-Regis-Bali-Resort.h2076186.Hotel-Information) > > [Hilton Bali Resort](https://www.expedia.ca/Nusa-Dua-Hotels-Hilton-Bali-Resort.h34539.Hotel-Information) > > [The Westin Resort Nusa Dua, Bali](https://www.expedia.ca/Nusa-Dua-Hotels-The-Westin-Resort-Nusa-Dua.h17591.Hotel-Information) > > [Hotel Indigo Bali Seminyak Beach by IHG](https://www.expedia.ca/Seminyak-Hotels-Hotel-Indigo-Bali-Seminyak-Beach.h13235611.Hotel-Information) > > [de Vins Sky Hotel Seminyak](https://www.expedia.ca/Seminyak-Hotels-De-Vins-Sky-Hotel-Seminyak.h8081627.Hotel-Information) > > [W Bali - Seminyak](https://www.expedia.ca/Seminyak-Hotels-W-Bali-Seminyak.h3927638.Hotel-Information) > > [InterContinental Bali Resort by IHG](https://www.expedia.ca/Jimbaran-Hotels-InterContinental-Bali-Resort.h488.Hotel-Information) > > [Kaamala Luxury Resort & Spa Ubud by Ini Vie Hospitality](https://www.expedia.ca/Ubud-Hotels-Kaamala-Resort-Ubud.h45625522.Hotel-Information) > > [Samabe Bali Suites & Villas](https://www.expedia.ca/Nusa-Dua-Hotels-Samabe-Bali-Suites-Villas.h5613433.Hotel-Information) > > [Luxury Apartment at AYANA Residences](https://www.expedia.ca/Jimbaran-Hotels-AYANA-Residences-Luxury-Apartment.h16568140.Hotel-Information) > > [Alaya Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Alaya-Ubud.h6226260.Hotel-Information) > > [Sofitel Bali Nusa Dua Beach Resort](https://www.expedia.ca/Nusa-Dua-Hotels-Sofitel-Bali-Nusa-Dua-Beach-Resort.h6559151.Hotel-Information) > > [Royal Kamuela Villas & Suites at Monkey Forest, Ubud - For Adults Only](https://www.expedia.ca/Ubud-Hotels-Royal-Kamuela-Villas-Suites-At-Monkey-Forest.h4326939.Hotel-Information) > > [Courtyard By Marriott Bali Seminyak Resort](https://www.expedia.ca/Seminyak-Hotels-Courtyard-By-Marriott-Bali-Seminyak-Resort.h8254002.Hotel-Information) > > [Surf Motel](https://www.expedia.ca/Canggu-Hotels-Surf-Motel.h19701237.Hotel-Information) > > [Amora Ubud Boutique Villas](https://www.expedia.ca/Ubud-Hotels-Amora-Ubud-Boutique-Villas.h17787725.Hotel-Information) > > [Four Seasons Resort Bali at Jimbaran Bay](https://www.expedia.ca/Jimbaran-Hotels-Four-Seasons-Resort-Bali-At-Jimbaran-Bay.h22185.Hotel-Information)