Title: Hotel Gudauri Marco Polo - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3978297&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Gudauri Marco Polo Travelers soak in the hot tub after days filled with skiing and snowboarding at this mountain retreat, where evenings bring bowling and dancing under starry skies ## Photo gallery for Hotel Gudauri Marco Polo ![Indoor pool - Hotel Gudauri Marco Polo (Kazbegi)](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/8df353ec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Villa | Terrace/patio - Hotel Gudauri Marco Polo (Kazbegi)](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/906ac4e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Gudauri Marco Polo (Kazbegi)](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/e811c980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Villa | Living area - Hotel Gudauri Marco Polo (Kazbegi)](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/2ae57e71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Gudauri Marco Polo (Kazbegi)](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/720ce386.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Gudauri Marco Polo offers a full mountain experience. Guests can ski, snowboard, or snowmobile on-site, with equipment rentals and ski passes nearby. After a day on the slopes, enjoy satisfying meals at the restaurant and relax in the spa tub. ## Reviews 7.8 Good ## Popular amenities - Pool - Hot tub - Parking included - Free WiFi - Restaurant - Gym ## Room options ### Check availability for these dates Tonight [Mar. 9 - Mar. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 10 - Mar. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=3978297&PinnedHotelID=3978297&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Twin ![Standard Twin](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/afbde2fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Free cribs/infant beds LCD TV Frette Italian linens Blackout drapes/curtains - 236 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Junior Room ![Junior Room | Living area](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/388d280c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Free cribs/infant beds LCD TV Frette Italian linens Blackout drapes/curtains - 409 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard King ![Standard King](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/2363acc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Individually furnished LCD TV Blackout drapes/curtains Frette Italian linens Bathrobes - 237 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Room Standard ![Family Room Standard | Living room](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/db78a59f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Standard ### Highlights Balcony Separate sitting area Soundproofed Individually furnished LCD TV Blackout drapes/curtains Frette Italian linens Bathrobes - 527 sq ft - Sleeps 6 - 1 Queen Bed and 2 Twin Beds ### View all photos for Suite ![Suite | Living area](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/ebd9ff65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Separate sitting area Soundproofed Individually furnished LCD TV Blackout drapes/curtains Frette Italian linens Bathrobes - 893 sq ft - Sleeps 6 - 1 King Bed and 2 Twin Beds ### View all photos for Family Room Deluxe ![Family Room Deluxe](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/e35caa87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Deluxe 8.0 Very good 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished LCD TV Blackout drapes/curtains Frette Italian linens Rainfall showerhead - 527 sq ft - Sleeps 6 - 1 Double Bed and 2 Twin Beds ### View all photos for Luxury Villa ![Luxury Villa](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/e82406f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa ### Highlights Balcony Yard Separate sitting area Soundproofed Individually furnished Fireplace Free cribs/infant beds LCD TV - Mountain view - 2486 sq ft - 4 bedrooms - Sleeps 12 - 4 King Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/31c530b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978297/b3a66454.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Free cribs/infant beds LCD TV Frette Italian linens Blackout drapes/curtains - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKazbegi-Hotels-Hotel-Gudauri-Marco-Polo.h3978297.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKazbegi-Hotels-Hotel-Gudauri-Marco-Polo.h3978297.Hotel-Information) ## About the area Located in Kazbegi, Hotel Gudauri Marco Polo is in the mountains. Gergeti Trinity Church and Stephantsminda Museum of History are local landmarks, and the area's natural beauty can be seen at Sadzele Peak and Mount Kazbek. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. [Visit our Kazbegi travel guide](https://www.expedia.ca/Kazbegi.dx6314801) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.49825%2C44.48815&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vu8jL3Ddr4YQ9m54XQBT-wpmTPk=) Gudauri Resort, Kazbegi, 4702 ### What's nearby - ![If you have ever wanted to try paragliding, it is a must in the Caucasus Mountains of Georgia. There is nothing like soaring like a bird above the autumn trees! #Adventure Photo Contest](https://images.trvl-media.com/place/6139982/0a20b0df-c686-4763-8ef1-a9df2343aa0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kobi Ski Area 4 min walk \- 0.3 km ### Getting around - Tbilisi Intl. Airport (TBS) 126 min drive ### Restaurants - Drunk Cherry 21 min drive - Posticino 21 min drive - Castle Bar - Honey House - Friends ## About this property ### Hotel Gudauri Marco Polo Upscale family-friendly hotel in the mountains A nightclub, a bowling alley, and a poolside bar are just a few of the amenities provided at Hotel Gudauri Marco Polo. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities like snowboarding, rock climbing, and snow tubing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden. You'll also find perks like: - An indoor pool - Free self parking - Buffet breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge) - A porter/bellhop, coffee/tea in the lobby, and an elevator Room features All 123 individually furnished rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like separate sitting areas and bathrobes. More conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 32-inch LCD TVs with premium channels - Balconies, separate sitting areas, and childcare services ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/18000000/17170000/17161100/17161016/2e92f8c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rooms Hotel Kazbegi Kazbegi - Pool - Breakfast included - Spa - Pet friendly 9.0 Wonderful 490 reviews CA $172 CA $205 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=17161016&PinnedHotelID=17161016&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/45000000/44300000/44297900/44297851/ca785cb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gudauri Lodge Kazbegi - Pool - Breakfast included - Spa - Parking included 8.4 Very good 45 reviews CA $284 CA $337 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=44297851&PinnedHotelID=44297851&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/47000000/46160000/46151400/46151345/7f4dba96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Gudauri Kazbegi - 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evening/night](https://images.trvl-media.com/lodging/89000000/88980000/88978200/88978115/1d76f7a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tsiga Kazbegi - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 3 reviews CA $117 CA $139 total includes taxes & fees Mar 14 - Mar 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=88978115&PinnedHotelID=88978115&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/43000000/42040000/42030400/42030324/e0ed8b6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gudauri Hills ApartHotel Kazbegi - Pool - Kitchen - Washer - Parking included 8.0 Very good 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=42030324&PinnedHotelID=42030324&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100480000/100478600/100478530/3f1f0651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gogi Resort Kazbegi - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GEL 55 for adults and GEL 30 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Bowling alley - Downhill skiing - Free children's club - Gym - Hot tub - Indoor pool - Library - Nightclub - Playground - Rock climbing - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snow tubing - Snowboarding - Snowmobiling - Steam room - TV in common areas ### Family friendly - Arcade/game room - Bowling alley - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference center - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Banquet hall - Built in 1988 - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Minibar ### More - Individual furnishings - Laptop workspace - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GEL 140.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GEL 55 for adults and GEL 30 for children - Rollaway bed fee: GEL 140.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Gudauri Marco Polo Kazbegi Gudauri Marco Polo Hotel Hotel Gudauri Hotel Gudauri Marco Polo Hotel Marco Polo Gudauri Marco Polo Gudauri Marco Polo Hotel Gudauri Hotel Gudauri Marco Polo Hotel Hotel Gudauri Marco Polo Kazbegi Hotel Gudauri Marco Polo Hotel Kazbegi ## Frequently asked questions ### Does Hotel Gudauri Marco Polo have a pool? ### How much does it cost to stay at Hotel Gudauri Marco Polo? ### Is Hotel Gudauri Marco Polo pet-friendly? ### How much is parking? ### What time is check-in at Hotel Gudauri Marco Polo? ### What time is check-out at Hotel Gudauri Marco Polo? ### Does Hotel Gudauri Marco Polo provide a shuttle to the airport? ### Where is Hotel Gudauri Marco Polo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Gudauri Marco Polo Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 7.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 28 8 - Good 38 6 - Okay 10 4 - Poor 8 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### HATEM Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property with Excellent service. ##### HATEM Stayed 1 night in Feb 2025 ### 6/10 Okay #### Jason Apr 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good location to lifts , must of been out of season seemed understaffed , was clean. Bar??? The staff I did see were very friendly. ##### Jason Stayed 2 nights in Apr 2025 ### 8/10 Good #### Kamran Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very cozy place to stay especially if you’re interested in skiing because the hotel is very close to ski area. The only thing we didn’t like was room temperature. It was quite cold. Otherwise the hotel and staff were very nice. Food was delicious. ##### Kamran Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Abderraouf Dec 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel Very nice hotel, excellent location and good amenities. ##### Abderraouf Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Juan Apr 15, 2025 Liked: Cleanliness, room comfort Teona the woman at the reception was great and super helpful ##### Juan Stayed 1 night in Apr 2025 ### 6/10 Okay #### TALAL ABDALLA MOHAMMAD Jul 21, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Horrible experience when I booked a suite! The upper room have ZERO air circulation!! Not even a 1 star hotel… ##### TALAL ABDALLA MOHAMMAD Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Rishabh Aug 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very small rooms, almost felt claustrophobic. Beds seemed to be very old. Basic service issues (had to make multiple calls even for small stuff like tea sachets). Staff seemed to lack basic etiquettes (didn’t offer help with bags when we were leaving). Almost, they levy charges for using most of the hotel amenities (like tennis courts, billiards tables etc) ##### Rishabh Stayed 2 nights in Aug 2025 ### 8/10 Good #### serguei Mar 1, 2026 Liked: Cleanliness Room very good and clean ##### serguei Stayed 5 nights in Feb 2026 ### 10/10 Excellent #### Jerome Jan 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 11 von 10 Punkten Hotel hätte 5 sterne verdient. ##### Jerome Stayed 4 nights in Dec 2022 ### 8/10 Good #### Anastasiia Jan 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Лучший в Гудаури На мой взгляд это лучший отель в Гудаури.Не новый конечно,но конкурентов у него пока ,точно нет.Подъёмник прям у отеля,SPA в отеле,хорошие завтраки. ##### Anastasiia Stayed 1 night in Jan 2022 ### 8/10 Good #### Anastasiia Jan 10, 2022 Liked: Cleanliness, staff & service, room comfort #### Самый лучший отель в Гудаури Прекрасные каникулы в Гудаури!Остались очень довольны отелем,мы отдыхали с семьей в нем не первый раз и считаем,что это самый оптимальный вариант для отдыха и катания в Гудаури.Подъёмник сразу у отеля,в отеле есть SPA,хорошие завтраки.Отель не очень новый,но все ухоженно.Номера полулюкс уже прошли реновацию. ##### Anastasiia Stayed 1 night in Jan 2022 ### 8/10 Good #### Anastasiia Jan 10, 2022 Liked: Cleanliness, staff & service, room comfort #### Самый лучший отель в Гудаури Отличный отель!Подьемник прямо у гостиницы.Хорошие завтраки,есть SPA .В целом мне кажется,для катания самый идеальный выбор в Гудаури.Отель не новый,но все очень продумано и удобно.Обязательно ещё вернёмся ! ##### Anastasiia Stayed 1 night in Jan 2022 ### 8/10 Good #### Onsy Dec 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony. ##### Onsy Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Onsy Dec 26, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very helpful and always smiling. They are very polite. ##### Onsy Stayed 2 nights in Dec 2021 ### 4/10 Poor #### stefan Oct 1, 2021 Disliked: Property conditions & facilities makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear ##### stefan Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Frank Sep 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best stay in Georgia! The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays. ##### Frank Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Aldrine Jul 17, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Highly not recommended! The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck. ##### Aldrine Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Apr 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ski-in ski-out, great value The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service ##### Verified traveller Stayed 7 nights in Apr 2021 ### 6/10 Okay #### Ajay Apr 15, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Service was not great The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels ##### Ajay Stayed 3 nights in Apr 2021 ### 10/10 Excellent #### Verified traveller Apr 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Nice terrace , nice lobby, nice pool , just at the ski slope ##### Verified traveller Stayed 1 night in Apr 2021 ### 8/10 Good #### Verified traveller Mar 15, 2020 Liked: Staff & service, room comfort Disliked: Cleanliness #### Good location, needs renovation Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation , ##### Verified traveller Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Moshe Mar 14, 2020 Liked: Room comfort Disliked: Cleanliness, staff & service #### Worse hotel ever!!!! On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY ##### Moshe Stayed 5 nights in Feb 2020 ### 8/10 Good #### Verified traveller Mar 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location for the slopes A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed. ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller Feb 20, 2020 Disliked: Staff & service #### Low service awareness 1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND ##### Verified traveller Stayed 4 nights in Feb 2020 ### 8/10 Good #### Mohammad Jan 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ski holiday Pleasant ##### Mohammad Stayed 3 nights in Jan 2020 ### Expedia's Latest Trends ### Hotels > - [Mestia Roots](https://www.expedia.ca/Mestia-Hotels-Mestia-Roots.h105943845.Hotel-Information) > - [Black Sea Star Batumi](https://www.expedia.ca/Khelvachauri-Hotels-Black-Sea-Star-Batumi.h37726094.Hotel-Information) > - [Hotels in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels.d6129678.Travel-Guide-Hotels) > - [STEPS Batumi Hotel & Suites](https://www.expedia.ca/Batumi-Hotels-STEPS-Batumi-Hotel-Suites.h100423281.Hotel-Information) > - [Gori Inn](https://www.expedia.ca/Gori-Hotels-Gori-Inn.h90297943.Hotel-Information) > - [Hotel Best-Fest](https://www.expedia.ca/Kobuleti-Hotels-Hotel-Best-Fest.h36340619.Hotel-Information) > - [Hotels in El Cuyo](https://www.expedia.ca/El-Cuyo-Hotels.d6351614.Travel-Guide-Hotels) > - [Belmonte Kazbegi](https://www.expedia.ca/Kazbegi-Hotels-Belmonte-Kazbegi.h40196772.Hotel-Information) > - [sunshine](https://www.expedia.ca/Batumi-Hotels-Sunshine.h108490105.Hotel-Information) > - [Hotel O. 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