Title: Karuizawa Prince Hotel West - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Karuizawa Prince Hotel West Hot springs hotel with 3 restaurants connected to a shopping center in Karuizawa ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e37f3300-bd59-4414-b2fe-f48306b35297-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/427ee42d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/e9c269bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/41feb8dc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Karuizawa Prince Hotel West, set in natural mountain beauty, offers an indoor mineral hot spring and ski-in/ski-out access. Guests can dine at three restaurants, work out in the gym, or enjoy outdoor activities like ziplining and mountain biking in the area. 8.6 Excellent ## Popular amenities - Parking available - Gym - 24/7 front desk - Laundry - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 22 of 22 rooms ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/22467087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeA(Non-Smoking) ### Highlights Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress Blackout drapes/curtains - 506 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/4b67d4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeE(Non-Smoking) ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 807 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 6 Twin Beds ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/4b67d4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeE(Smoking) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 807 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 6 Twin Beds ![Property amenity](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/371544e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeF(Non-Smoking) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 1023 sq ft - 4 bedrooms - Mountain view - Sleeps 8 - 8 Twin Beds ![Property amenity](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/371544e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeF(Smoking) ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 1023 sq ft - 4 bedrooms - Mountain view - Sleeps 8 - 8 Twin Beds ![View from room](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/5dd785c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Twin Room(Non-Smoking) 8.8 Excellent 19 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 258 sq ft - Sleeps 2 - 2 Twin Beds ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/0af6d198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/d6f49d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type A Non Smoking - Sleeps 4 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/e505f198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type D Non Smoking - Sleeps 4 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/c3d10151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type E Non Smoking - Sleeps 6 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/ae48be90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type F Non Smoking - Sleeps 8 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/99d7b9a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Twin Room Non Smoking - Sleeps 3 ![Deluxe Terrace Twin Room(Non-Smoking) | Property amenity](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/2a3ffea9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Terrace Twin Room(Non-Smoking) 9.4 Exceptional 6 reviews ### Highlights Terrace Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms - 258 sq ft - Sleeps 4 - 2 Twin Beds ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/e9f94fc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Terrace Twin Room - Sleeps 4 ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/0678bda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage Type D(Smoking) ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/0678bda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage Type D(Non-Smoking) 8.6 Excellent 4 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/d6f49d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type A Smoking - Sleeps 4 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/cf7af3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type D Smoking - Sleeps 4 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/0168e0de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type E Smoking - Sleeps 6 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/f5e04ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage Type F Smoking - Sleeps 8 ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/22467087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeA(Smoking) ### Highlights Heating Free cribs/infant beds Refrigerator LCD TV Down duvet 2 bedrooms Free extra futon mattress Blackout drapes/curtains - 506 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ![2 bedrooms, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/47e0cf07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-West.h2851017.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-West.h2851017.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.33610%2C138.63255&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Iz2T9rDWDEQ0FQjnABY7k8OjbmI=) 1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193 #### What's nearby - Karuizawa Prince Shopping Plaza - 5 min walk - 0.4 km - Karuizawa Prince Hotel Ski Resort - 9 min walk - 0.8 km - Old Karuizawa Ginza Street - 3 min drive - 2.8 km - Karuizawa Kogen Church - 8 min drive - 6.3 km - Hoshino Onsen Hot Spring - 8 min drive - 6.6 km #### Getting around - Karuizawa Station - 13 min walk - Haneda Airport (HND) - 165 min drive #### Restaurants - ‪軽井沢 味の街 - ‬13 min walk - ‪Tully's Coffee - ‬9 min walk - ‪軽井沢フラットブレッズ - ‬12 min walk - ‪All Day Dining Primrose - ‬16 min walk - ‪L'ATELIER de Cafe & Deli - ‬12 min walk ## About this property ### Karuizawa Prince Hotel West Upscale hotel near Karuizawa Prince Shopping Plaza Located close to Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street, Karuizawa Prince Hotel West provides a golf course, a bowling alley, and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Enjoy the gym, as well as activities like ziplining, snowboarding, and mountain biking. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a grocery/convenience store and shopping on site. You'll also enjoy perks such as: - A free area shuttle, bike rentals, and hot springs on site - 10 outdoor tennis courts, self parking (surcharge), and meeting rooms - A 24-hour front desk, ATM/banking services, and multilingual staff - Guest reviews give top marks for the helpful staff and proximity to shopping Room features All 430 rooms have comforts such as free WiFi and safes. Extra amenities include: - Down comforters, free extra futons, and free cribs/infant beds - Deep soaking tubs, toilets with electronic bidets, and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 725 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 379 reviews CA $307 CA $382 total Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/36000000/35240000/35237700/35237628/ca25d17b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Holiday Inn Resort Karuizawa by IHG Naganohara - 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Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Free shopping center shuttle - Self parking on site (JPY 1,000 per night) ### Food and drink - 3 restaurants ### Restaurants on site - ALL DAY DINING LOUNGE/BAR - 中国料理 桃李 - 日本料理 からまつ ### Things to do - 10 outdoor tennis courts - 9-hole golf course - Bicycle rentals - Bowling alley - Gym - Hot spring - Mountain biking - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - Ziplining ### Family friendly - Bowling alley - Free area shuttle - Grocery/convenience store - In-room crib - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business center - 41,667 square feet of conference space - Meeting rooms ### Outdoors - Garden ### Spa - Hot spring - Hot springs open from 6:00 AM - 10:30 PM - Public indoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Free extra futon ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 20-inch LCD TV ### Food and drink - Electric kettle - Refrigerator ### More - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests with Half Board plans must book meals in advance. Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner. Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings. This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: JPY 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night. ### We should mention Hot springs access available from 6:00 AM to 10:30 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Karuizawa Karuizawa Hotel Karuizawa Prince Karuizawa Prince Hotel Prince Hotel Karuizawa Prince Karuizawa Prince Karuizawa Hotel Karuizawa-Machi Prince Hotel Prince Hotel Karuizawa Machi Prince Hotel West Karuizawa Prince West Prince West Karuizawa Prince West Karuizawa Prince Hotel West Hotel Karuizawa Prince Hotel West Karuizawa Karuizawa Prince Hotel West Hotel Karuizawa ## Frequently asked questions ### Is Karuizawa Prince Hotel West pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Karuizawa Prince Hotel West? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Karuizawa Prince Hotel West on Nov 26, 2025 start from CA $187.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karuizawa-Hotels-Karuizawa-Prince-Hotel-West.h2851017.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Karuizawa Prince Hotel West? > Self parking is available for JPY 1000 per night. ### What time is check-in at Karuizawa Prince Hotel West? > Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Karuizawa Prince Hotel West? > Check-out is at 11 AM. ### Where is Karuizawa Prince Hotel West located? > Located in the city center, this slopeside Karuizawa hotel offers ski-in/ski-out access within 2 mi (3 km) of Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort, and Old Karuizawa Ginza Street. Karuizawa Lake Garden and Harnile Terrace are also within 6 mi (10 km). Karuizawa Station is 13 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Karuizawa Prince Hotel West Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 477 8 - Good 352 6 - Okay 118 4 - Poor 31 2 - Terrible 25 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Tsui Ting Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is spacious and staffs are very nice. ##### Tsui Ting Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Haseru Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great stay here. ##### Haseru Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Tamara Sep 26, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property was not what we expected. The cabins are very far from the main town and front desk so we wasted alot of time waiting for buses in the rain. The pictures are a bit misleading as is the reception as the cabins are old and had no air-conditioning. I wouldn't recommend if you are expecting it to reflect the photos. ##### Tamara Stayed 2 nights in Sep 2025 ### 8/10 Good #### Peter Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient. ##### Peter Stayed 2 nights in May 2025 ### 10/10 Excellent #### harris Oct 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay ##### harris Stayed 1 night in Oct 2023 ### 10/10 Excellent #### CHI WING PHILIP Apr 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room is clean and good wifi quality. They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. ##### CHI WING PHILIP Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Staff is nice and friendly. The infrastructure for Hot spring is wonderful and clean. The location of the hotel is perfect for shopping at the outlet. It would be better if the staff of the hotel can speak fluent English. ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Chung Yan Nov 22, 2023 Liked: Staff & service, amenities, property conditions & facilities Love our stay at the Karuizawa Prince Hotel West! ##### Chung Yan Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Wing Ka Jul 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good location and the room is very nicely renovated. We particularly enjoyed the hot spring and the balcony in the room. ##### Wing Ka Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### MING TIM Feb 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### MING TIM Stayed 3 nights in Feb 2025 ### 8/10 Good #### Verified traveller Dec 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The cabin is clean and in a very nice environment. ![](https://a.travel-assets.com/ugc/hotel-reviews/E0CC702BB3BD1FDBF1F2ADEF5051FA057B5787731671285669676.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Munitta Oct 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Absolutely gorgeous one of the loveliest cabins I’ve ever stayed in. Spacious, homely, and spotless. ##### Munitta Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Vicki Dec 28, 2023 #### Good location for outlet shopping Convenience for outlet shopping ##### Vicki Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Annie Jul 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really love our cabin, it's really clean and quiet, with four rooms and two washrooms. It's a wonderful combination of a taste of nature and enjoying the convenience of transportation and shopping. We really look forward to our stay again. ##### Annie Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Connie Feb 3, 2025 Disliked: Property conditions & facilities Too far away ##### Connie Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Chi Tong Mar 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The living environment is comfortable. The Hot Spring is good. There is Family Mart near the lobby which we can buy some snacks and fruits to eat in the room. ##### Chi Tong Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Wing Kam Queen Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Wing Kam Queen Stayed 1 night in Oct 2024 ### 10/10 Excellent #### CHUNPUNG Jun 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Always fresh air. Nice vacation place to stay. Surrounded by woods. Good buffet breakfast. 6 minutes walk to a very nice outlet mall for whole day around. 8 ~10 minutes walk to Shinkansen station. ##### CHUNPUNG Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Tsutomu Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s the nice hotel near the JR station. The Chinese restaurant we went served excellent dishes. You can enjoy the hot spring many times a day. We could see the Mt. Asama from the balcony. We also enjoyed the beautiful song of birds. Two common kingfishers flew over the garden in front of us. ##### Tsutomu Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Itaru May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities good ##### Itaru Stayed 1 night in May 2024 ### 4/10 Poor #### Takuya Apr 8, 2025 Disliked: Property conditions & facilities, room comfort We rented a cottage, but the room looked like it hadn’t been updated since the 1970s. There were also a lot of ants on our bed, along with some spiders. The A/C didn’t work in the morning, and it was quite cold. They offered to change our room, but it was too inconvenient to move at night, so we just put up with it. Additionally, they charge cottage guests for using the hot spring, which was disappointing. Overall, we were very disappointed with the experience. ##### Takuya Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Kai Kwong Feb 7, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Service Quality Needs Improvement 1\. I experienced unhelpful behavior from bus drivers on two circular routes and felt discriminated against as a Chinese tourist. On several occasions, they required us to exit the bus and take the one in the opposite direction, even though both routes are circular and follow the same path. 2. The bus schedule is insufficient to meet the demand, resulting in buses that are always packed with people 3. The hot spring services close at 7pm. This early closure is quite unexpected and inconvenient, as it is common for guests to enjoy the hot springs after dinner, well beyond 7pm. ##### Kai Kwong Stayed 1 night in Jan 2025 ### 6/10 Okay #### Stephen Jun 19, 2024 Disliked: Amenities What i didn’t like is the their transportation staff,VERY RUDE and UNACCOMMODATING. The Country club is very nice, but our log cabin is not worth it. The toilent STINKS! and also the HOUSEKEEPING STAFF DIDNT TAKE OUT ALL THE TRASH. Your reputation is wasted. Your performance fell far below expectations. ##### Stephen Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Chris Apr 15, 2024 Liked: Staff & service Disliked: Cleanliness, amenities At checkin, I was offered access to the various services and facilities Prince Hotels provides to its guests. Upon learning I had a tattoo, that offer was rescinded, and I was denied access to areas that other patrons were not. This tattoo is of significant cultural and religious importance, yet in the year 2024, Prince Hotels clearly demonstrated they do not respect the cultural diversity of their guests, only the money they bring in. I urge all people who value freedom of expression, freedom of religion, and protection from censorship to choose alternative lodgings, rather than a Prince facility that does not share your values. ##### Chris Stayed 2 nights in Apr 2024 ### 6/10 Okay #### sek kwai Nov 14, 2023 Liked: Cleanliness No laundry & kitchen in the cottage, Car parking need extra time waiting for the shuttle bus to pick up It’s better & convenient if we can have the car parking near to cottage It was so dark at night, when we got off the bus walking to the cottage, I got fell on the ground because of couldn’t see it clearly there is a rocky curb side. Besides, the weather control in the cottage is so hard to adjust, sometime too hot, sometimes too cold. Limited utensil in the cottage: no knife, no microwave (should be the necessity kitchen ware or appliances in the cottage. No dish wash soap in the cottage for general cleansing. ##### sek kwai Stayed 2 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information)