Title: Karuizawa Prince Hotel West - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Karuizawa Prince Hotel West At Karuizawa Prince Hotel West, travelers can experience thrilling zip line adventures or find relaxation in mineral hot springs while enjoying Japanese cuisine ## Photo gallery for Karuizawa Prince Hotel West ![Hot springs - Karuizawa Prince Hotel West (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e37f3300-bd59-4414-b2fe-f48306b35297-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Hot springs - Karuizawa Prince Hotel West (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/41feb8dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Karuizawa Prince Hotel West (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/1223e49b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Karuizawa Prince Hotel West (Karuizawa)](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/e9c269bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Karuizawa Prince Hotel West, set in natural mountain beauty, offers an indoor mineral hot spring and ski-in/ski-out access. Guests can dine at three restaurants, work out in the gym, or enjoy outdoor activities like ziplining and mountain biking in the area. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Restaurant - Gym - Parking available - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 10 of 10 rooms ### View all photos for West Cottage TypeA(Non-Smoking) ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/22467087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeA(Non-Smoking) ### Highlights Heating Free cribs/infant beds Refrigerator LCD TV 2 bedrooms Free extra futon mattress Down duvet Blackout drapes/curtains - 506 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ### View all photos for West Cottage TypeE(Non-Smoking) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/4b67d4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeE(Non-Smoking) ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV 2 bedrooms Free extra futon mattress Down duvet - 807 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 6 Twin Beds ### View all photos for West Cottage TypeE(Smoking) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/4b67d4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeE(Smoking) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV 2 bedrooms Free extra futon mattress Down duvet - 807 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 6 Twin Beds ### View all photos for West Cottage TypeF(Non-Smoking) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/371544e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeF(Non-Smoking) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV 4 bedrooms Free extra futon mattress Down duvet - 1023 sq ft - 4 bedrooms - Mountain view - Sleeps 8 - 8 Twin Beds ### View all photos for West Cottage TypeF(Smoking) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/371544e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeF(Smoking) ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV 4 bedrooms Free extra futon mattress Down duvet - 1023 sq ft - 4 bedrooms - Mountain view - Sleeps 8 - 8 Twin Beds ### View all photos for West Wing Twin Room(Non-Smoking) ![View from room](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/5dd785c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Twin Room(Non-Smoking) 8.8 Excellent 20 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Free extra futon mattress Down duvet - 258 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Terrace Twin Room(Non-Smoking) ![Deluxe Terrace Twin Room(Non-Smoking) | Property amenity](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/2a3ffea9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Terrace Twin Room(Non-Smoking) 9.4 Exceptional 6 reviews ### Highlights Terrace Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Free extra futon mattress - 258 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for West Cottage Type D(Smoking) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/0678bda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage Type D(Smoking) ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV 2 bedrooms Free extra futon mattress Down duvet - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ### View all photos for West Cottage Type D(Non-Smoking) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/0678bda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage Type D(Non-Smoking) 8.6 Excellent 4 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator LCD TV 2 bedrooms Free extra futon mattress Down duvet - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ### View all photos for West Cottage TypeA(Smoking) ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/22467087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Cottage TypeA(Smoking) ### Highlights Heating Free cribs/infant beds Refrigerator LCD TV 2 bedrooms Free extra futon mattress Down duvet Blackout drapes/curtains - 506 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-West.h2851017.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-West.h2851017.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.33610%2C138.63255&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Iz2T9rDWDEQ0FQjnABY7k8OjbmI=) 1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193 #### What's nearby - Karuizawa Prince Hotel Golf Course \- 1 min walk \- 0.0 km - Seizan Golf Course \- 3 min walk \- 0.3 km - Karuizawa Prince Shopping Plaza \- 5 min walk \- 0.4 km - Karuizawa Prince Hotel Ski Resort \- 7 min walk \- 0.7 km - Karuizawa Station Building Memorial \- 14 min walk \- 1.2 km #### Getting around - Karuizawa Station - 13 min walk - Haneda Airport (HND) - 165 min drive #### Restaurants - ‪軽井沢 味の街 - ‬13 min walk - ‪Tully's Coffee - ‬9 min walk - ‪軽井沢フラットブレッズ - ‬12 min walk - ‪All Day Dining Primrose - ‬16 min walk - ‪ミカド珈琲 - ‬12 min walk ## About this property ### Karuizawa Prince Hotel West Upscale hotel near Karuizawa Prince Shopping Plaza Located close to Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street, Karuizawa Prince Hotel West provides a golf course, a bowling alley, and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Enjoy the gym, as well as activities like ziplining, mountain biking, and snowboarding. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a grocery/convenience store and shopping on site. You'll also enjoy perks such as: - A free area shuttle, bike rentals, and hot springs on site - 10 outdoor tennis courts, self parking (surcharge), and a front-desk safe - A vending machine, meeting rooms, and a 24-hour front desk - Guest reviews give top marks for the helpful staff and proximity to shopping Room features All 430 rooms have comforts such as free WiFi and safes. Extra amenities include: - Down comforters, free extra futons, and free cribs/infant beds - Deep soaking tubs, toilets with electronic bidets, and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 399 reviews CA $230 CA $286 total Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 437 reviews CA $180 CA $218 total Jan 8 - 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Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 307 reviews CA $299 CA $365 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55610000/55600800/55600775/e2c87a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Cross Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 564 reviews CA $186 CA $205 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=55600775&PinnedHotelID=55600775&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Parking included - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 748 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15260000/15252300/15252265/206ada0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Marriott Hotel Karuizawa - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 378 reviews CA $329 CA $411 total Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=15252265&PinnedHotelID=15252265&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/6a821dec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Asama Prince Hotel Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 99 reviews CA $168 CA $205 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/2f827f8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Hotel Longing House Karuizawa - Hot tub - Spa - Parking included - Free WiFi 8.6 Excellent 294 reviews CA $103 CA $113 total Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Free shopping center shuttle - Self parking on site (JPY 1,000 per night) - Limited onsite self parking ### Food and drink - 3 restaurants ### Restaurants on site - ALL DAY DINING LOUNGE/BAR - 中国料理 桃李 - 日本料理 からまつ ### Things to do - 10 outdoor tennis courts - 9-hole golf course - Bicycle rentals - Bowling alley - Gym - Hot spring - Mountain biking - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - Ziplining ### Family friendly - Bowling alley - Free area shuttle - Grocery/convenience store - In-room crib - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business center - 41,667 square feet of conference space - Meeting rooms ### Outdoors - Garden ### Spa - Hot spring - Hot springs open from 6:00 AM - 10:30 PM - Public indoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Free extra futon ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 20-inch LCD TV ### Food and drink - Electric kettle - Refrigerator ### More - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with Half Board plans must book meals in advance. Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner. Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings. This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: JPY 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night. ### We should mention Hot springs access available from 6:00 AM to 10:30 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Karuizawa Karuizawa Hotel Karuizawa Prince Karuizawa Prince Hotel Prince Hotel Karuizawa Prince Karuizawa Prince Karuizawa Hotel Karuizawa-Machi Prince Hotel Prince Hotel Karuizawa Machi Prince Hotel West Karuizawa Prince West Prince West Karuizawa Prince West Karuizawa Prince Hotel West Hotel Karuizawa Prince Hotel West Karuizawa Karuizawa Prince Hotel West Hotel Karuizawa ## Frequently asked questions ### Is Karuizawa Prince Hotel West pet-friendly? ### How much does it cost to stay at Karuizawa Prince Hotel West? ### How much is parking? ### What time is check-in at Karuizawa Prince Hotel West? ### What time is check-out at Karuizawa Prince Hotel West? ### Where is Karuizawa Prince Hotel West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Karuizawa Prince Hotel West Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 481 8 - Good 347 6 - Okay 118 4 - Poor 31 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Nino Dec 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Easy access to public service and ease of transport with shuttle bus ##### Nino Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### HOU CHI Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Momiji Hot-Spring is so wonderful. The Momiji Hot-Spring is so wonderful place to relax your body and soul. ##### HOU CHI Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sai yan Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very convenient to ski and shopping outlet. Shuttle bus are go to station and outlet. Very enjoyable and front desk staffs are helpful. ##### Sai yan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Wai Shun Feb 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is excellent. Nice place, quiet place, nice hot spa, very close to JR station and outlet mall. ##### Wai Shun Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Thomas Apr 25, 2024 Nice location. ##### Thomas Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Shafi Sep 6, 2024 Liked: Cleanliness, staff & service Beautiful surrounding ##### Shafi Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Wai Leung Oct 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hot spring and it's convenience to neighborhood restaurants and shopping plaza. ##### Wai Leung Stayed 3 nights in Oct 2023 ### 8/10 Good #### Peter Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient. ##### Peter Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kara Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property. ##### Kara Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Pui Yan Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are pleased and helpful ##### Pui Yan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Staff is nice and friendly. The infrastructure for Hot spring is wonderful and clean. The location of the hotel is perfect for shopping at the outlet. It would be better if the staff of the hotel can speak fluent English. ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### CHI WING PHILIP Apr 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room is clean and good wifi quality. They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. ##### CHI WING PHILIP Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Chiyong Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before. ##### Chiyong Stayed 2 nights in Mar 2025 ### 8/10 Good #### Alice Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that they have shuttle bus to and from Shopping Center and Station. The hot springs is wonderful, although a bit far to walk. Overall very nice hotel, I will stay here again next time. ##### Alice Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Francis Dec 7, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good experience Good environment and nice service and facilities Convenient to shopping outlet ##### Francis Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Ethan Jan 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is clean and the staff is helpful and friendly. The outdoor hot spring is incredible when it is snowing. ##### Ethan Stayed 2 nights in Jan 2024 ### 8/10 Good #### Nancy Oct 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good facilities and clean, nice environment ##### Nancy Stayed 1 night in Oct 2023 ### 8/10 Good #### Siu Fung Maxing Jul 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convience for vacation in a special place Service, hygiene and facilities all were good, 1st time to stay in cottage its quite good even dont have air condition ##### Siu Fung Maxing Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Ching Han Nov 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy and fast check in or out service. Staff are professional and nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/31D04C849273BDE8D177A0CA79F46D140623C3F01700717020734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/031450F951C0D0AD09CF536D4186C4E02E5BA9411700717020919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1996197C6709E00B16C7E3E1B93FA1431C40BCE71700717020352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ching Han Stayed 1 night in Nov 2023 ### 8/10 Good #### CHI MEE Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Post marathon The hotel is nice . The room size is good. The convenient store has good choice of essential items. Room is less than 1 minute walk to to the ski center . Very convenient for ski in and out. Restaurants in the hotel are ok. The onsen is very nice both indoor and outdoor. The gum is good. Shuttle bus to the JR station and outlet is regular . ##### CHI MEE Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### harris Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet can sleep comfortably ##### harris Stayed 1 night in Oct 2023 ### 10/10 Excellent #### AH LAI Jan 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean hotel, excellent location just next to shopping outlet mall, you can walk to onzen in covered paths in the hotel building which is very clean and well maintained, also very convenient to go skiing with rental shop just at the hotel area. West Wing premier wing is newly renovated, very nice decor and new, highly recommended ##### AH LAI Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Stewart Wai Kwan Oct 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The surrounding area is magnificent and shopping is convenient. Generally the cottage room is quite nice, however, the combine purpose of kitchen and washing basin is not preferable. ##### Stewart Wai Kwan Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Tsutomu Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s the nice hotel near the JR station. The Chinese restaurant we went served excellent dishes. You can enjoy the hot spring many times a day. We could see the Mt. Asama from the balcony. We also enjoyed the beautiful song of birds. Two common kingfishers flew over the garden in front of us. ##### Tsutomu Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Bernardine Dec 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family loves the cottage. It was walking distance to the shopping area from the main reception. Depending on timing, it may take awhile for the buggy to take you to the main reception. 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