Title: Spa Hotel Schlosspark - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Spa Hotel Schlosspark Luxury hotel with a full-service spa and free breakfast ![View from property](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/19709e9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/e97f8da0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/e291645c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double or Twin Room](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/cd14d1a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/af9cb9bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Spa Hotel Schlosspark, surrounded by nature, offers a quiet getaway with breakfast and spa services. Guests can relax in the indoor pool, browse the library, and enjoy high-speed WiFi. The attentive staff enhances the upscale experience. 7.2 Good ## Popular amenities - Bar - Pool - Spa - Room service - Breakfast included - Gym ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3814818&PinnedHotelID=3814818&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Comfort Double or Twin Room](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/3c3e06ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom - 269 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/ed21e521.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom - 431 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Presidential Suite](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/b59713c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom - 915 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Superior Suite](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/w1916h1279x4y0-1c4fce9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Deluxe Single Room](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/85686987.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Bathrobes - 323 sq ft - City view - Sleeps 1 - 1 Large Twin Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814818/2b31ac81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double or Twin Room ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom - 269 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Hotel-Schlosspark.h3814818.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Hotel-Schlosspark.h3814818.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.22305%2C12.88545&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lkJ-l8OkTDl898ogHdyJ1X-NjYc=) Kolma 13 - 19, Karlovy Vary, 360 01 #### What's nearby - Hot Spring Colonnade - 2 min walk - 0.2 km - Church of St. Mary Magdalene - 2 min walk - 0.2 km - Mill Colonnade - 3 min walk - 0.3 km - Karlovy Vary Municiple Theater - 3 min walk - 0.3 km - Elizabeth's Spa - 17 min walk - 1.4 km #### Getting around - Karlovy Vary Station - 6 min drive - Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive #### Restaurants - ‪Café Elefant - ‬5 min walk - ‪Pizzeria La Famiglia - ‬6 min walk - ‪Goethe's Beer House - ‬6 min walk - ‪U Švejka - ‬4 min walk - ‪Atlantic - ‬5 min walk ## About this property ### Spa Hotel Schlosspark Luxury hotel Consider a stay at Spa Hotel Schlosspark and take advantage of free breakfast, a terrace, and a garden. Indulge in aromatherapy, a body wrap, and reflexology at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library. You'll also enjoy perks such as: - An indoor pool along with sun loungers - Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Babysitting (surcharge), a banquet hall, and massage treatment rooms - An elevator, a front-desk safe, and a computer station Room features All guestrooms at Spa Hotel Schlosspark include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and separate sitting areas. More amenities include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and electric kettles ## Similar properties ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/6a97ea27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa Resort Sanssouci Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.0 Very good 218 reviews CA $155 CA $180 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Single Room, Ground Floor](https://images.trvl-media.com/lodging/3000000/2640000/2636100/2636099/7845f4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Romance Karlovy Vary City Centre - Breakfast included - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 566 reviews CA $108 CA $128 total includes taxes & fees Nov 12 - 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evening/night](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/bde4177d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel AMBASSADOR National House Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 318 reviews CA $169 CA $196 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1540000/1531200/1531166/2c5beb20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Humboldt Park Hotel And Spa Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 197 reviews CA $115 CA $135 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1531166&PinnedHotelID=1531166&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/34000000/33410000/33408400/33408333/98033525.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Golden Lamb Karlovy Vary - Free airport shuttle - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 154 reviews CA $98 CA $116 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=33408333&PinnedHotelID=33408333&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3520000/3512200/3512110/458dd7ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness & Spa Hotel Ambiente Karlovy Vary City Centre - Pool - Hot tub - Breakfast included - Spa 7.4 Good 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=3512110&PinnedHotelID=3512110&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, mud baths, hydrotherapy](https://images.trvl-media.com/lodging/7000000/6510000/6510000/6509901/99dfa94d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lázeňský hotel Villa Smetana Karlovy Vary - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 68 reviews CA $173 CA $200 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6509901&PinnedHotelID=6509901&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/983000/982911/c727a1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel Pupp Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,007 reviews CA $222 CA $255 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=982911&PinnedHotelID=982911&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Uncovered self parking on site (EUR 13 per night) - Limited onsite parking ### Food and drink - Free breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Billiards/pool table - Full-service spa - Gym - Indoor pool - Library - Piano - Sauna - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Detox wraps - Facials - Hot tub - Hydrotherapy - Massage - Mud bath - Reflexology - Sauna - Spa open select days - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 4 buildings - 6 floors - Banquet hall - Built in 2010 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11:00 PM Late check-in subject to availability ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 44 lbs per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 54.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Uncovered self parking fee: EUR 13 per night - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 54.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Spa Hotel Schlosspark Spa Hotel Schlosspark Karlovy Vary Spa Schlosspark Spa Schlosspark Karlovy Vary Spa Hotel Schlosspark Hotel Spa Hotel Schlosspark Karlovy Vary Spa Hotel Schlosspark Hotel Karlovy Vary ## Frequently asked questions ### Does Spa Hotel Schlosspark have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Spa Hotel Schlosspark? > As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Spa Hotel Schlosspark on Oct 21, 2025 start from CA $166.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karlovy-Vary-Hotels-Spa-Hotel-Schlosspark.h3814818.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Spa Hotel Schlosspark pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Spa Hotel Schlosspark? > Self parking is available for EUR 13 per night. Limited spots are available. ### What time is check-in at Spa Hotel Schlosspark? > Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Spa Hotel Schlosspark? > Check-out is at 10:00 AM. ### Does Spa Hotel Schlosspark provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Spa Hotel Schlosspark located? > Situated in Karlovy Vary, this luxury hotel is steps from Church of St. Mary Magdalene, Hot Spring Colonnade, and Market Colonnade. Castle Baths (Zamecke Lazne) and Karlovy Vary Municiple Theater are also within 5 minutes. Karlovy Vary dolni n. Station is 25 minutes by foot and Karlovy Vary Station is 27 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Spa Hotel Schlosspark Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 7 6 - Okay 4 4 - Poor 4 2 - Terrible 1 ### 8.2/10 Cleanliness ### 6.2/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 6/10 Okay #### Tracy Jul 14, 2025 Liked: Cleanliness, amenities Breakfast wasn’t that great. A drinking glass in the room had lipstick on it. Elevator broke down the morning we were leaving. Internet was splotchy. Spacious room and nice pool/sauna/quiet room. ##### Tracy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kenneth Jun 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great service. Big room (#405) with enough space for our 3 children, my wife and I. Three TV’s, so nobody fighting for channels LOL! Nespresso machine with pods, as well as tea available. One full bathroom; would be nice with additional 1/2 bath or another full bath for our 5-per party. Elevators on site, good for heavy luggage. Great breakfast buffet. Friendly staff. Great location with very nice views. ##### Kenneth Stayed 1 night in Jun 2024 ### 6/10 Okay #### Svetlana Jun 30, 2025 First, you need to walk many stairs with your heavy suitcases before you get to the elevator. The spa area and the reception areas did not look very attractive. The pool is small. Also located on the steep heal - prepare to walk. We stayed in the deluxe room - spacious, good size bathroom. Very good breakfast. Staff speaks mostly Czech and Russian. If you are an English speaker only, you will have some difficulties communicating. However, we speak Russian, so for us it was just fine. ##### Svetlana Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### James Jan 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### James Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Pia Jun 29, 2023 ##### Pia Stayed 1 night in Jun 2023 ### 4/10 Poor #### Martin Aug 20, 2022 Disliked: Staff & service #### Mehr Schein als Sein :-( Kein Parkplatz obwohl benanntKein Balkonzimmer, obwohl zugesagt. Kein Roomservice, obwohl Zeichen herausgehängt, während die Serviceleistungen auf dem Flur waren….. :-(( Beim Frühstück wurde einem das Geschirr bereits eine halbe Stunde vor „Ende“ weggezogen. P.S.: Massage war „natürlich“ auch nicht Buchhändler = alles ausgebucht…. => viel versprechen - wenig halten…… ##### Martin Stayed 2 nights in Aug 2022 ### 8/10 Good #### Andreas Jul 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Andreas Stayed 2 nights in Jun 2022 ### 8/10 Good #### Ross Apr 10, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### A ostentatious option The hotel largely lived up to its promise. A short uphill walk from the town centre, more gaudy than grand in appearance. The Presidential Suite is huge, with grand views over much of the town. Even so, there was no milk provided for coffee and you even had to pay for coffee pods from the mini bar! The gym was pathetic but the pool area was nice, small and seemingly recently renovated. The sauna is only on at night. VERY limited parking is available on-site (not suitable for huge vehicles) and I would suggest reserving in advance. ##### Ross Stayed 1 night in Apr 2022 ### 8/10 Good #### eva Aug 22, 2020 Liked: Staff & service, property conditions & facilities, room comfort Výborné snídaně, ochotný a vlídný personál, dobrá poloha hotelu. ![](https://a.travel-assets.com/ugc/hotel-reviews/296CCB9E810D337E3B1386D5F7A8CC6F8D016F851598122159355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### eva Stayed 3 nights in Aug 2020 ### 2/10 Terrible #### Annukka, Karkkila Jul 26, 2016 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Horrible customer service This is the worst hotel I´ve ever been to! The only good things about this place were the big room and the interior. The hotel was very hard to reach by car, because the streets are extremely steep and narrow. There was supposed to be parking space at the hotel, but all of the 4 parking lots were reserved (surprise) so we had to leave our car to a chargeable parking garage far from the hotel. And when we finally got to the hotel, there was no one at the reception so we had to wait for the check in for a while. Actually, the reception and the lobby were empty most of the time. And there was only one employee who spoke English, the others didn´t understand a word. If someone happened to be laying behind the reception desk, they didn´t greet us - not what I would expect from a 4 star hotel. The breakfast was mostly meat and sweet pastries. As a vegetarian I would like to have more healthy options. The only vegetable was tomatoes with onions - again I was expecting more. The Spa was also very disappointing: there was only 1 lousy pool with cold water in it. And the sauna was of course for extra charge. This hotel will charge you for everything! For example, there was an electric kettle in the room, but they charged for every tee we drank (normally it´s incl. in the price). And they charged us 9 € extra because I decided to pay our bill in CZK (normally it´s cheaper to pay in CZK instead of €), so I left the hotel very angry. Please, do yourself a favour and choose another hotel! ##### Annukka ### 8/10 Good #### Verified traveller Jul 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Alles bestens! Alles bestens! Alles bestens! Alles bestens! Alles bestens! ##### Verified traveller ### 8/10 Good #### Verified traveller Jan 3, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Schönes Hotel tolle Stadt. Hotel ist vorwiegend auf Russische Gäste ausgelegt, sonst sehr schön. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Oct 18, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Lage Hotel liegt sehr Zentral. Freundlich, kurze Wege ins Zentrum. sehr schöner Überblick auf Karlsbad ##### Verified traveller ### 10/10 Excellent #### Verified traveller Sep 15, 2015 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Super lage Keinen Spaß Samstag und Sonntag eigentlich nicht für Wochenende ##### Verified traveller ### 6/10 Okay #### Verified traveller Aug 19, 2015 Liked: Cleanliness, room comfort 泊車要比錢，連茶包都要收錢，超計較。 除左景靚，房間整潔之外，都無咩特別吸引。泳池超細，同想像中的溫泉酒店完全唔同，只有spa就叫溫泉。哈哈，笑左。 ##### Verified traveller ### 6/10 Okay #### Frank, Sachsen May 27, 2015 Liked: Staff & service #### Gutes Mittelklassehotel sehr gut eingerichtetes Hotel mit dreisterne Frühstück Anfahrt sehr beschwerlich (steile enge Gasse) und Parkmöglichkeit sehr begrenzt; ##### Frank ### 4/10 Poor #### Jens, København Mar 25, 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Ringe spaforhold - gode værelser Spapersonalet virkede som om de ikke gad at arbejde der, dette kom til udtryk i dårlig service, en time behandlinger der varede 45 min og i det hele taget havde man indtrykket af at de bare skulle blive færdige. Spa'en kan derfor absolut ikke anbefales, specialt når man tænker på hvor mange andre gode alternativer der er i byen. Hotellet som sådan var OK, værelserne var rene og store. Morgenmaden var ikke særlig god og kaffen var sur:) Alt i alt - vil vi nok vælge et af de mange andre fine hoteller en evt anden gang. ##### Jens ### 8/10 Good #### KUAN-MING, Taiwan Feb 21, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 美麗的小鎮旅錧 此旅錧坐落在小鎮中心教堂的山坡上，離鎮中心很近，旅錧乾淨舒適，很溫馨我們住二晚，感覺很好。值得一提的是櫃台介紹我們山坡上面的一家傳統捷克的餐廳，豬腳和肉串非常好吃，價格幾乎是山下的一半，所以我們吃了好多餐呢。推薦 ##### KUAN-MING ### 10/10 Excellent #### Verified traveller Nov 13, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Dass Zimmer und die Aussicht sind einfach Traumhaft. Dass sehr freundlich und hilft sehr gut bei der Reise Planung weiter. Sehr empfehlenswert ##### Verified traveller ### 4/10 Poor #### Verified traveller Oct 3, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicht für Geschäftsteisende geeignet Das Hotel liegt am Ende einer Strasse mit 23% Gefälle. Die Dame an der Rezeption war ausgesprochen unfreundlich, als ich darum bat, den Wagen für mich 100 Meter rückwärts in die vorgesehene Parkbucht einzuparken. Auch an den folgenden Tagen brachte sie kaum eine Begrüssung über die Lippen. Das Frühstück wird erst ab 8 Uhr serviert, daher ist das Hotel für Geschäftsreisende nicht geeignet. ##### Verified traveller ### 8/10 Good #### Verified traveller Aug 29, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 4/10 Poor #### Peter, Regensburg,Deutschland Feb 18, 2011 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### "Schlosspark" Nun, ich suchte vergeblich den "Park". Das Hotel liegt an einer 20%-Gefälle-off-rad-Kopfsteinpflasterstraße. Der Eingang schwer zu finden; nur ca. 4-5 Parkplätze. Das Hotel ist nagelneu saniert und die Zimmer sind schön. Wie lange noch?? Denn der Service ist sehr dürftig: Pool und Saune mußte man selbst anschalten und benützbar machen. Deutsch wird kaum gesprochen, Englisch gar nicht. Das Hotel ist in Schrift und Sprache auf Russen ausgerichtet. Frühstücksbuffet ist dürftig. ##### Peter ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Hilton-Garden-Inn-Toronto-Airport.h2432731.Hotel-Information) > > [Hotels in Sault Ste. 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