Title: Spa Hotel Imperial - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Spa Hotel Imperial Luxury hotel with 2 restaurants and a full-service spa ## Photo gallery for Spa Hotel Imperial ![Exterior - Spa Hotel Imperial (Karlovy Vary)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/5e21947c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bicycling - Spa Hotel Imperial (Karlovy Vary)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/d8db2f20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe - Spa Hotel Imperial (Karlovy Vary)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/7f98a23f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Spa Hotel Imperial (Karlovy Vary)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/65026c17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Spa Hotel Imperial (Karlovy Vary)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/a3aea407.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the historic Church of St. Mary Magdalene, Spa Hotel Imperial offers a peaceful escape from everyday life. Travelers can savor French cuisine at two distinct restaurants and improve their wellness with Pilates and yoga classes at the on-site health club. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Pool - Bar - Parking available ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Superior Room (Wellness and Fitness access) ![Superior Room (Wellness and Fitness access)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/68b12abf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Wellness and Fitness access) 9.6 Exceptional 26 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer Hair dryer Shower/tub combination - 291 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Single Room (Wellness and Fitness access) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/30ff70ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room (Wellness and Fitness access) 8.0 Very good 4 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Clothes dryer Hair dryer Shower/tub combination Bidet - 194 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Junior Suite (Wellness and Fitness access) ![Junior Suite (Wellness and Fitness access)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/ed8f50b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Wellness and Fitness access) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Clothes dryer Pillow menu Separate bedroom Hair dryer - 505 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Triple Room (Wellness and Fitness access) ![Superior Triple Room (Wellness and Fitness access)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/79f57afa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room (Wellness and Fitness access) 10.0 Exceptional 6 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Clothes dryer Hair dryer Shower/tub combination Bidet - 291 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Hotel-Imperial.h1466541.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Hotel-Imperial.h1466541.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.21975%2C12.88627&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-Mtq5plgvsiObXYJFMHGflYWYYI=) Libušina 1212/18, Karlovy Vary, 36001 #### What's nearby - Hot Spring Colonnade \- 4 min walk \- 0.4 km - Church of St. Mary Magdalene \- 4 min walk \- 0.4 km - Karlovy Vary Municiple Theater \- 5 min walk \- 0.4 km - Mill Colonnade \- 7 min walk \- 0.7 km - Elizabeth's Spa \- 3 min drive \- 2.0 km #### Getting around - Karlovy Vary Station - 5 min drive - Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive #### Restaurants - ‪Café Elefant - ‬9 min walk - ‪Pizzeria La Famiglia - ‬9 min walk - ‪Goethe's Beer House - ‬10 min walk - ‪Atlantic - ‬8 min walk - ‪U Švejka - ‬8 min walk ## About this property ### Spa Hotel Imperial Luxury hotel near Hot Spring Colonnade Located close to Church of St. Mary Magdalene and Diana Lookout Tower, Spa Hotel Imperial provides an adjacent golf course, a terrace, and a coffee shop/cafe. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Be sure to enjoy lunch, dinner, and French cuisine at the two on-site restaurants. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. You'll also enjoy perks such as: - An indoor pool - Buffet breakfast (surcharge), bike rentals, and 4 indoor tennis courts - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station - Access to a nearby health club, express check-out, and babysitting (surcharge) - Guest reviews say great things about the helpful staff Room features All 205 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bidets, shower/tub combinations, and free toiletries - TVs with premium channels - Children's books, heating, and daily housekeeping ## Similar properties ![Savoy Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1380000/1375900/1375836/84e3b710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy Westend Hotel Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 157 reviews CA $175 CA $203 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1375836&PinnedHotelID=1375836&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/983000/982911/c727a1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel Pupp Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,007 reviews CA $201 CA $232 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=982911&PinnedHotelID=982911&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15740000/15731100/15731001/75735504.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Spa Hotel OLYMPIC PALACE Karlovy Vary - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 189 reviews CA $223 CA $256 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15731001&PinnedHotelID=15731001&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1690000/1684500/1684417/cc66f273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CARLSBAD PLAZA Medical Spa & Wellness hotel Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 59 reviews CA $310 CA $354 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1684417&PinnedHotelID=1684417&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/40000/34900/34870/9b72da29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dvorak Spa & Wellness Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 151 reviews CA $76 CA $91 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=34870&PinnedHotelID=34870&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/bde4177d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel AMBASSADOR National House Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 323 reviews CA $135 CA $158 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6370000/6370000/6370000/b723c43b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Retro Riverside Wellness Resort Brezová - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 187 reviews CA $207 CA $232 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=6370000&PinnedHotelID=6370000&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13060000/13053400/13053372/e3c1b824.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bristol Palace Karlovy Vary City Centre - Pool - Hot tub - Breakfast included - Spa 8.2 Very good 51 reviews CA $151 CA $176 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=13053372&PinnedHotelID=13053372&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/6a97ea27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa Resort Sanssouci Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.0 Very good 222 reviews CA $128 CA $150 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Single Room, Ground Floor](https://images.trvl-media.com/lodging/3000000/2640000/2636100/2636099/7845f4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Romance Karlovy Vary City Centre - Breakfast included - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 576 reviews CA $109 CA $129 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2636099&PinnedHotelID=2636099&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Uncovered self parking on site (EUR 20 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Cafe Vienna - Restaurant Paris - Restaurant Prague ### Things to do - 18-hole adjacent golf course - 4 indoor tennis courts - 4 outdoor tennis courts - Bicycle rentals - Full-service spa - Health club - Hot tub - Indoor pool - Library - Pilates classes - Racquetball/squash - Sauna - Ski storage - Yoga classes ### Family friendly - Babysitting (surcharge) - Children's books - Children's toys - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Sauna ### Accessibility - Elevator ### More - 6 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Connecting rooms available - Desk - Dryer - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.06 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children - Airport shuttle fee: EUR 240 per vehicle (roundtrip) - Uncovered self parking fee: EUR 20 per day - Pet fee: EUR 30 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars. ### Property is also known as Hotel Imperial Karlovy Vary Imperial Karlovy Vary Spa Hotel Imperial Hotel Spa Hotel Imperial Karlovy Vary Spa Hotel Imperial Hotel Karlovy Vary ## Frequently asked questions ### Does Spa Hotel Imperial have a pool? ### How much does it cost to stay at Spa Hotel Imperial? ### Is Spa Hotel Imperial pet-friendly? ### How much is parking? ### What time is check-in at Spa Hotel Imperial? ### What time is check-out at Spa Hotel Imperial? ### Does Spa Hotel Imperial provide a shuttle to the airport? ### Where is Spa Hotel Imperial located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Spa Hotel Imperial Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 142 8 - Good 81 6 - Okay 26 4 - Poor 7 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Irvin Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super relaxing. Spa choices elite. Food choices elite. It’s a walk to the city center with a massive incline on the way back so be in shape or take the transport provided by the hotel. ##### Irvin Stayed 1 night in Oct 2025 ### 8/10 Good #### Rosemarie Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mother daughter trip The hotel was nice and provided an old world charm. The spa was clean and had many service options. The food was okay, except the Restaurant Paris which was exzellent. The service throughout was a bit slow and not warm. ##### Rosemarie Stayed 4 nights in Aug 2025 ### 8/10 Good #### Arthur May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. Great breakfast. ##### Arthur Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Nabila Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Calme, spa and location ##### Nabila ### 10/10 Excellent #### Greg Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely old hotel with good facilities and service. May need a bit of a refresh. ##### Greg Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### INGRID Apr 2, 2024 Liked: Cleanliness, staff & service, room comfort #### Nice old hotel with great service This is a very nice old hotel with great service and variety of spa treatments. ##### INGRID Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Pavel Apr 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very sharp, professional, helpful and friendly staff. I visited Karlovy Vary more than 10 times in the last decade and stayed in the other six hotels in the city. I can say for sure that hotel Imperial has the best accommodations among them. ##### Pavel Stayed 8 nights in Apr 2024 ### 10/10 Excellent #### Ashley May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing place We loved this place it was amazing . I would say the only thing I didn’t like was how far it is from everything. The transit is pretty great though and it doesn’t take long to get to the city centre . ##### Ashley Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Katja Jul 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We had a fantastisk time at Imperial. The room was wonderful, large, clean and with a great view. We had half board and the food was very nice. We loved the pool. It is easy to get to the center with the cable car. If there is one thing I would change than it would be that there should be a kettle in the room to have some tea as there is a very nice coffee maker. ##### Katja Stayed 2 nights in Jul 2024 ### 8/10 Good #### David Oct 2, 2023 Liked: Cleanliness, amenities Beautiful building in nice surroundings with lovely views over the valley. The reception staff were efficient and helpful. We ate in all three restaurants during our stay. The food was OK and fairly typical of the area but beware of extras! We were charged 5 euros for tap water, which frankly, is taking the p\*\*\*. Also, 20 euro/night for parking a car on top of the room price seems excessive given that the hotel isn't in the centre of town. ##### David Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Leonid Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean hotel, rooms are cleaned every day. Many rooms have balconies. It is overlooking green hills and air around is clean and fresh. We slept with open windows. Rooms are huge, same with bathrooms. Nice furniture in the room. Free transportation to take you down to colonnades. This is a Spa town. Many people come to Karlovy Vary to enjoy hot springs and healing water. Hotel offers good quality home made food buffet style 3 times a day, breakfast, lunch and dinner. You can get SPA procedures of your choice and see the medical specialists as part of hotel services. ##### Leonid Stayed 8 nights in Sep 2023 ### 4/10 Poor #### Basil Sep 28, 2023 Disliked: Staff & service #### Poor The hotel is dated, needs updates but it has its own charm so many will like it as it is a traditional old style building All in all I was very disappointed Rooms are large but cold at night we had 2 rooms booked we could not sleep at night due to been very cold complained to the front desk and they couldn't do anything so waiting till the morning and had a lengthy chat with the manager( Blanka) who in the end managed to switch the heating on which helped and offered a free spa treatment which I think was good customer service The overall feel was not great alot of staff don't speak English so it is difficult to communicate, I felt most staff other then front desk need a lot of customers service training as they are very rude and abrupt and don't have any training to deal with customers Even at the desk when we checked in the lady on reception said people in this region are different and can be rude !! I will not stay in this hotel again to sum up things I moved to another hotel in town and it is fabulous ##### Basil Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Nabila Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Calme, spa and location ##### Nabila Stayed 4 nights in Nov 2024 ### 8/10 Good #### Dennis Nicholas Dec 7, 2025 Liked: Cleanliness, property conditions & facilities Majestic hotel in center of Karlovy Vary. ##### Dennis Nicholas Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Olga Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will come back next year ##### Olga Stayed 10 nights in Sep 2025 ### 2/10 Terrible #### Verified traveller Aug 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very outdated hotel. Furniture in the rooms are from communist era. Spa looks like old hospital from bad movie ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Elena Oct 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything in the hotel and everything in Karlovy Vary. ##### Elena Stayed 23 nights in Oct 2024 ### 10/10 Excellent #### Leonid Oct 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice SPA hotel on the top of the hill with beautiful views and free transportation downhill ##### Leonid Stayed 20 nights in Sep 2024 ### 10/10 Excellent #### Claudia Jun 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, excellent spa, clean pool, quick laundry service, so close to the center when you take the cable car.. ##### Claudia Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Deepika Feb 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my 2 days stay. Really liked it! ##### Deepika Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Oliver Adrian Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this hotel is perfect. We were guests four years ago and so to come back has been a great privilege. ##### Oliver Adrian Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Paul Aug 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Need a big change before we will be back (never) Very unfriendly service staff. For a period we had no warm water. Electric was out and people stuck in lifts. Parking is far from hotel and open. The carpet in dining Area is very dirty. The transport tram to downtown stops at 1900 ! Needed early breakfast some days but not possible and no flexibility. All rooms have only bathtub with no shower curtain so water everywhere (if warm) ##### Paul Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Albena May 16, 2023 Liked: Cleanliness, staff & service Lovely spacious property with a beautiful yard and a funicular connection to downtown. Awesome spa and relaxed atmosphere. Great breakfast, warm and uncrowned pool. Highly recommend. The rooms are huge and quiet. ##### Albena Stayed 2 nights in May 2023 ### 10/10 Excellent #### Veronika Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a half-board including 3 procedures (massage and bubble baths). The breakfast and dinner buffets had plenty of food choices. The hotel is suitable for people that want to relax and enjoy a quiet stay in a beautiful part of Karlovy Vary. Overall, the stay was amazing! ##### Veronika Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Alex Oleg May 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Alex Oleg Stayed 3 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [HyattHotels Hotels in Brampton](https://www.expedia.ca/Brampton-Hotels-Hyatt-Hotels.0-0-d6807--bHyattHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels.d179995.Travel-Guide-Hotels) > > [Hôtel Le Concorde Québec](https://www.expedia.ca/Quebec-City-Hotels-Hotel-Le-Concorde-Quebec.h4015.Hotel-Information) > > [Ste. 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