Title: Spa Hotel Imperial - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Spa Hotel Imperial Guests restore balance with rejuvenating spa treatments, then energize with a round of golf or a spirited game of racquetball or squash in picturesque surroundings ![Exterior](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/5e21947c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/a3aea407.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/65026c17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bicycling](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/d8db2f20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/7f98a23f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the historic Church of St. Mary Magdalene, Spa Hotel Imperial offers a peaceful escape from everyday life. Travelers can savor French cuisine at two distinct restaurants and improve their wellness with Pilates and yoga classes at the on-site health club. 8.8 Excellent ## Popular amenities - - - Hot tub - Pool - Bar - Parking available ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Room (Wellness and Fitness access)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/68b12abf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Wellness and Fitness access) 9.6 Exceptional 26 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Clothes dryer Separate bedroom Hair dryer - 291 sq ft - Sleeps 3 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/30ff70ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room (Wellness and Fitness access) 8.0 Very good 4 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Clothes dryer Separate bedroom Hair dryer Bidet - 194 sq ft - Sleeps 1 - 1 Twin Bed ![Junior Suite (Wellness and Fitness access)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/ed8f50b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Wellness and Fitness access) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Clothes dryer Pillow menu Separate bedroom Hair dryer - 505 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ![Superior Triple Room (Wellness and Fitness access)](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/79f57afa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room (Wellness and Fitness access) 10.0 Exceptional 6 reviews ### Highlights Soundproofed Heating Connecting rooms available TV Clothes dryer Separate bedroom Hair dryer Bidet - 291 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Hotel-Imperial.h1466541.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Hotel-Imperial.h1466541.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.21975%2C12.88627&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-Mtq5plgvsiObXYJFMHGflYWYYI=) Libušina 1212/18, Karlovy Vary, 36001 #### What's nearby - Hot Spring Colonnade - 4 min walk - 0.4 km - Church of St. Mary Magdalene - 4 min walk - 0.4 km - Mill Colonnade - 7 min walk - 0.7 km - Elizabeth's Spa - 3 min drive - 2.0 km - Jan Becher Museum - 4 min drive - 2.4 km #### Getting around - Karlovy Vary Station - 5 min drive - Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive #### Restaurants - ‪Goethe's Beer House - ‬10 min walk - ‪U Švejka - ‬8 min walk - ‪Pizzeria La Famiglia - ‬9 min walk - ‪Café Elefant - ‬9 min walk - ‪Atlantic - ‬8 min walk ## About this property ### Spa Hotel Imperial Luxury hotel near Hot Spring Colonnade Located close to Church of St. Mary Magdalene and Diana Lookout Tower, Spa Hotel Imperial provides an adjacent golf course, a terrace, and a coffee shop/cafe. Indulge in a facial, a massage, and a body wrap at the onsite spa. Be sure to enjoy lunch, dinner, and French cuisine at the two on-site restaurants. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. You'll also enjoy perks such as: - An indoor pool - Buffet breakfast (surcharge), bike rentals, and 4 indoor tennis courts - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station - Access to a nearby health club, express check-out, and babysitting (surcharge) - Guest reviews say great things about the helpful staff Room features All 205 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bidets, shower/tub combinations, and free toiletries - TVs with premium channels - Children's books, heating, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/983000/982911/c727a1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel Pupp Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,006 reviews CA $234 CA $269 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=982911&PinnedHotelID=982911&HadPinnedHotel=true®ionId=-1&adults=2) ![Savoy Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1380000/1375900/1375836/84e3b710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy Westend Hotel Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 151 reviews CA $183 CA $211 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1375836&PinnedHotelID=1375836&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15740000/15731100/15731001/75735504.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Spa Hotel OLYMPIC PALACE Karlovy Vary - 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Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34870&PinnedHotelID=34870&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1690000/1684500/1684417/cc66f273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CARLSBAD PLAZA Medical Spa & Wellness hotel Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 56 reviews CA $316 CA $361 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1684417&PinnedHotelID=1684417&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/bde4177d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel AMBASSADOR National House Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 318 reviews CA $170 CA $197 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6370000/6370000/6370000/b723c43b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Retro Riverside Wellness Resort Brezová - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 186 reviews CA $208 CA $233 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6370000&PinnedHotelID=6370000&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Single Room, Ground Floor](https://images.trvl-media.com/lodging/3000000/2640000/2636100/2636099/7845f4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Romance Karlovy Vary City Centre - Breakfast included - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 566 reviews CA $211 CA $243 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2636099&PinnedHotelID=2636099&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3520000/3512200/3512110/458dd7ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness & Spa Hotel Ambiente Karlovy Vary City Centre - Pool - Hot tub - Breakfast included - Spa 7.4 Good 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=3512110&PinnedHotelID=3512110&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Uncovered self parking on site (EUR 20 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Cafe Vienna - Restaurant Paris - Restaurant Prague ### Things to do - 18-hole adjacent golf course - 4 indoor tennis courts - 4 outdoor tennis courts - Bicycle rentals - Full-service spa - Health club - Hot tub - Indoor pool - Library - Pilates classes - Racquetball/squash - Sauna - Ski storage - Yoga classes ### Family friendly - Babysitting (surcharge) - Children's books - Children's toys - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Sauna ### Accessibility - Elevator ### More - 6 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Connecting rooms available - Desk - Dryer - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The property will be renovating from November 3 2025 to November 7 2025 (completion date subject to change). The following areas are affected: - Sauna - Hot tub - Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children - Airport shuttle fee: EUR 240 per vehicle (roundtrip) - Uncovered self parking fee: EUR 20 per day - Pet fee: EUR 30 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars. ### Property is also known as Hotel Imperial Karlovy Vary Imperial Karlovy Vary Spa Hotel Imperial Hotel Spa Hotel Imperial Karlovy Vary Spa Hotel Imperial Hotel Karlovy Vary ## Frequently asked questions ### Does Spa Hotel Imperial have a pool? > Yes, this property has an indoor pool. The property will be renovating the pool from November 3 2025 to November 7 2025 (completion date subject to change). ### How much does it cost to stay at Spa Hotel Imperial? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Spa Hotel Imperial on Oct 19, 2025 start from CA $277.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karlovy-Vary-Hotels-Spa-Hotel-Imperial.h1466541.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Spa Hotel Imperial pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Spa Hotel Imperial? > Self parking is available for EUR 20 per day. ### What time is check-in at Spa Hotel Imperial? > Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Spa Hotel Imperial? > Check-out is at noon. ### Does Spa Hotel Imperial provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 240 per vehicle applies. ### Where is Spa Hotel Imperial located? > Situated in Karlovy Vary, this luxury hotel is within a 10-minute walk of Church of St. Mary Magdalene and Hot Spring Colonnade. Elizabeth's Spa and Diana Lookout Tower are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Spa Hotel Imperial Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 139 8 - Good 79 6 - Okay 26 4 - Poor 7 2 - Terrible 3 ### 10/10 Excellent #### Olga Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will come back next year ##### Olga Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### Elena Oct 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything in the hotel and everything in Karlovy Vary. ##### Elena Stayed 23 nights in Oct 2024 ### 10/10 Excellent #### Nabila Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Calme, spa and location ##### Nabila ### 8/10 Good #### Arthur May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. Great breakfast. ##### Arthur Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Leonid Oct 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice SPA hotel on the top of the hill with beautiful views and free transportation downhill ##### Leonid Stayed 20 nights in Sep 2024 ### 10/10 Excellent #### Claudia Jun 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, excellent spa, clean pool, quick laundry service, so close to the center when you take the cable car.. ##### Claudia Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Deepika Feb 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my 2 days stay. Really liked it! ##### Deepika Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Oliver Adrian Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this hotel is perfect. We were guests four years ago and so to come back has been a great privilege. ##### Oliver Adrian Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Pavel Apr 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very sharp, professional, helpful and friendly staff. I visited Karlovy Vary more than 10 times in the last decade and stayed in the other six hotels in the city. I can say for sure that hotel Imperial has the best accommodations among them. ##### Pavel Stayed 8 nights in Apr 2024 ### 10/10 Excellent #### Albena May 16, 2023 Liked: Cleanliness, staff & service Lovely spacious property with a beautiful yard and a funicular connection to downtown. Awesome spa and relaxed atmosphere. Great breakfast, warm and uncrowned pool. Highly recommend. The rooms are huge and quiet. ##### Albena Stayed 2 nights in May 2023 ### 10/10 Excellent #### Veronika Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a half-board including 3 procedures (massage and bubble baths). The breakfast and dinner buffets had plenty of food choices. The hotel is suitable for people that want to relax and enjoy a quiet stay in a beautiful part of Karlovy Vary. Overall, the stay was amazing! ##### Veronika Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Rene Jul 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything perfect 😀 ##### Rene Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### rita Aug 4, 2024 Liked: Cleanliness, staff & service, room comfort #### Back to the monarchy I enjye it brekfes ws ood,can ply the tennis Few minuits karlovy vary cencer ##### rita Stayed 3 nights in Apr 2024 ### 8/10 Good #### Valentin May 2, 2023 Liked: Cleanliness, staff & service, room comfort #### Great experience except for the spa Overall we had a great experience. The room had a nice view. It was spacious and clean. The wellness Center was not impressive. The sports center seemed nice as well as the tennis courts. The hotel offers free public transport pass which brings you to the city center in just 2 minutes. ![](https://a.travel-assets.com/ugc/hotel-reviews/013C71B78ECF177632DB309B1E8FE5DAD1E674361683056297951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4AAC6FC7CD5DE9C3ED3917B0FFB212344C59C3361683056295462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valentin Stayed 2 nights in Apr 2023 ### 8/10 Good #### David Oct 2, 2023 Liked: Cleanliness, amenities Beautiful building in nice surroundings with lovely views over the valley. The reception staff were efficient and helpful. We ate in all three restaurants during our stay. The food was OK and fairly typical of the area but beware of extras! We were charged 5 euros for tap water, which frankly, is taking the p\*\*\*. Also, 20 euro/night for parking a car on top of the room price seems excessive given that the hotel isn't in the centre of town. ##### David Stayed 4 nights in Sep 2023 ### 8/10 Good #### Nikolaj Aug 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grand spa hotel Grand hotel with huge rooms (suites) and spa treatments. Located a little away from the town centre up a steep hill - furnical service provided but not operating in the evening. We had half-board that was fine for breakfast but not recommended for dinner, as the restaurant was very crowded and appeared understaffed, not living up to a five star rating. We upgraded to the a crate restaurant for a fee and this was excellent but in terms of food and service. ##### Nikolaj Stayed 2 nights in Aug 2022 ### 8/10 Good #### Vincent Aug 23, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Overall nice stay Not up to the standard of a western five star hotels, but nice and historic hotel and overall good stay. Swimming pool and sauna was ok and do the job. Breakfast ok. I didn't appreciate 1) the cost of parking (15€/day if you want to avoid a 10/15 minutes walk) 2) the 20min offered massage is a joke (I checked-in at 1AM, and the only slot they offer was 7AM the same day ...they couldn't change it) ##### Vincent Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Leonid Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean hotel, rooms are cleaned every day. Many rooms have balconies. It is overlooking green hills and air around is clean and fresh. We slept with open windows. Rooms are huge, same with bathrooms. Nice furniture in the room. Free transportation to take you down to colonnades. This is a Spa town. Many people come to Karlovy Vary to enjoy hot springs and healing water. Hotel offers good quality home made food buffet style 3 times a day, breakfast, lunch and dinner. You can get SPA procedures of your choice and see the medical specialists as part of hotel services. ##### Leonid Stayed 8 nights in Sep 2023 ### 4/10 Poor #### Basil Sep 28, 2023 Disliked: Staff & service #### Poor The hotel is dated, needs updates but it has its own charm so many will like it as it is a traditional old style building All in all I was very disappointed Rooms are large but cold at night we had 2 rooms booked we could not sleep at night due to been very cold complained to the front desk and they couldn't do anything so waiting till the morning and had a lengthy chat with the manager( Blanka) who in the end managed to switch the heating on which helped and offered a free spa treatment which I think was good customer service The overall feel was not great alot of staff don't speak English so it is difficult to communicate, I felt most staff other then front desk need a lot of customers service training as they are very rude and abrupt and don't have any training to deal with customers Even at the desk when we checked in the lady on reception said people in this region are different and can be rude !! I will not stay in this hotel again to sum up things I moved to another hotel in town and it is fabulous ##### Basil Stayed 2 nights in Sep 2023 ### 8/10 Good #### Joachim Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schöner Indoor Pool, am Frühstück könnte man noch ein wenig Optimieren - z.B. Säfte, Brot und Brötchen ##### Joachim Stayed 4 nights in Jul 2025 ### 8/10 Good #### Max Aug 28, 2025 Liked: Cleanliness, amenities Disliked: Staff & service Sehr schön gelegenes Hotel mit komfortablen Zimmern und super Aussicht. Personal war leider recht unfreundlich und der Wellnessbereich ist stark in die Jahre gekommen. Trotzdem insgesamt empfehlenswert 👍 ##### Max Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jens Aug 25, 2025 Liked: Cleanliness Disliked: Staff & service ##### Jens Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jens Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jens Stayed 6 nights in Aug 2025 ### 8/10 Good #### Hendrik May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Hotel war, wie man es erwartet hat, sehr geräumig, freundlicher, guter Service und mit einem adäquaten SPA-Bereich. Kann man jederzeit weiterempfehlen. ##### Hendrik Stayed 2 nights in May 2025 ### 8/10 Good #### Denis Apr 28, 2025 ##### Denis Stayed 3 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Chicago/O'Hare Airport](https://www.expedia.ca/Chicago-Hotels-Hyatt-Place-ChicagoOHare-Airport.h22991.Hotel-Information) > > [HyattHotels Hotels in Brampton](https://www.expedia.ca/Brampton-Hotels-Hyatt-Hotels.0-0-d6807--bHyattHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels.d179995.Travel-Guide-Hotels) > > [Hôtel Le Concorde Québec](https://www.expedia.ca/Quebec-City-Hotels-Hotel-Le-Concorde-Quebec.h4015.Hotel-Information) > > [Ste. 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