Title: Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Travelers relax on a private beach with pool umbrellas and beach massages at their fingertips, then savor Italian cuisine and attend the daily manager's reception ## Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive ![6 outdoor pools, pool umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, sun loungers, beach umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/33d41b4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/8580a8e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![15 restaurants, breakfast, lunch, dinner served; Italian cuisine - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/4b96dd26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room, body treatments, beach massages, body scrubs, facials - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/5ee8644c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive on Akumal Beach offers relaxation. Enjoy free full breakfast, 6 outdoor pools, spa treatments, in-room WiFi, and multilingual staff for a perfect beachfront getaway. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) ![Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/82a0edd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) ### Highlights Furnished balcony Individually decorated Private pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV - 554 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed - Garden view ### View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) ![Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/79a72826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) 8.0 Very good 10 reviews ### Highlights Furnished balcony Individually decorated Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV Blackout drapes/curtains - 400 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Garden view ### View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) ![Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/74852c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) 9.6 Exceptional 11 reviews ### Highlights Furnished balcony Individually decorated Private pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV - 400 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed - Garden view ### View all photos for Family Selection Suite Beachfront ![Family Selection Suite Beachfront](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/4bfddb85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Suite Beachfront ### Highlights Furnished balcony Individually decorated Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV Blackout drapes/curtains - 1109 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Sea view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) ## About the area Located in Kantenah, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can check out Puerto Aventuras Marina. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Scuba diving, snorkeling, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Kantenah travel guide](https://www.expedia.ca/Kantenah.dx6023370) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.44439%2C-87.28879&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1bHxSOInzWHmvj9CFo3ZD6tbMVQ=) Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710 ### What's nearby - ![Cenote Azul small lake of mayan jungle in Yucatan, Mexico.](https://images.trvl-media.com/place/553248621532977102/dc7c8cb1-1077-42a1-bc90-db6b933b4452.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 10 min drive \- 7.5 km - ![Half Moon Bay which includes boating and a bay or harbor](https://images.trvl-media.com/place/6074378/a64f284f-5ead-4ff3-a78e-de5fc991c107.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akumal Beach 10 min drive \- 7.5 km - ![20 minutes south of Playa del Carmen by car. This is by far the best beach we found. Beautiful white sand, chill vibe, a couple of small hotels and restaurants, and plenty of empty beach space. Amazing spot!!](https://images.trvl-media.com/place/6023338/6086518a-c7d8-405c-bd66-3de2cd625034.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xpu-ha Beach 11 min drive \- 7.1 km - Akumal Ecological Center 10 min drive \- 7.5 km - Cenote Cristalino 10 min drive \- 7.8 km ### Getting around - Tulum Intl. Airport (TQO) 73 min drive ### Restaurants - Xtra Time Sport Bar 1 min walk - La Hacienda 1 min drive - Ikebana Japanese Restaurant 7 min drive - Lobby Bar White Sand 9 min walk - Arrecifes 4 min drive ## About this property ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Luxury all-inclusive property near Akumal Beach Free full breakfast, free water park access, and 3 swim-up bars are just a few of the amenities provided at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body treatment, a manicure/pedicure, and a facial at the onsite spa. At the 15 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include volleyball, archery, and kayaking. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a free daily manager's reception and a terrace. Other perks include: - 6 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars, and pool umbrellas - Free valet parking - Tennis courts, express check-out, and express check-in - Babysitting (surcharge), beach towels, and ATM/banking services - Guest reviews say great things about the helpful staff Room features All 170 individually decorated rooms offer comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like furnished balconies and laptop-friendly workspaces. Other conveniences in all rooms include: - Bathrooms with jetted tubs and rainfall showers - Smart TVs with cable channels - Wardrobes/closets, free infant beds, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Sailing ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/890000/890000/889965/78898117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,024 reviews CA $447 CA $547 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=889965&PinnedHotelID=889965&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - 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Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 15 restaurants - 18 bars/lounges - 2 beach bars - 3 swim-up bars - A coffee shop/cafe - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Dorado - Es Niu Pool Bar - La Hacienda - Portofino - The Nest ### Things to do - 24-hour gym - 6 outdoor pools - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Free water park - Full-service spa - Games - Kayaking - Mini golf - Outdoor pool (guest access) - Pilates classes - Segway rentals/tours - Tennis - Waterslide - Yoga classes ### Family friendly - 6 outdoor pools - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free water park access - In-room crib - Laundry facilities - Mini golf - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - 2 floors - 4 buildings - Banquet hall - Built in 2002 - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - 24-hour room service - Espresso maker - Free stocked minibar ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Individual decor - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 34 per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as Family Selection At Grand Palladium Kantenah Resort Spa ## Frequently asked questions ### Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### What time is check-out at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Where is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 175 8 - Good 50 6 - Okay 23 4 - Poor 9 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### nikole Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved our stay! Wonderful attentive staff and beautiful property!!! ##### nikole Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Cynthia Jan 6, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Lots of restaurants, food was good. Resort was big and lots of things to do. ##### Cynthia Stayed 11 nights in Dec 2025 ### 10/10 Excellent #### Nicholas Jacob Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was excellent for the most part. Rooms were clean and ample beach chairs ##### Nicholas Jacob Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Sean Patrick Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities A+ Stay! Clean room, lots to do! Staff so friendly! ![](https://a.travel-assets.com/ugc/hotel-reviews/5880b09d-760e-453b-b0ed-039c047541a8-1766057321030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful scenery](https://a.travel-assets.com/ugc/hotel-reviews/bdf8133e-cf02-4015-8a05-052cfe697493-1766057322635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nightly turn down service!](https://a.travel-assets.com/ugc/hotel-reviews/b9df54c4-ddef-4a4b-aa3f-6015a29d3002-1766057321694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swim up pool- FS](https://a.travel-assets.com/ugc/hotel-reviews/91cf9a56-b940-4c83-9812-6b020f935b6d-1766057323261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sean Patrick Stayed 4 nights in Dec 2025 ### 8/10 Good #### Eric Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia. ##### Eric Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Margot and Al Dec 19, 2025 Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there ##### Margot and Al Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Brent Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was excellent; always willing to lend a hand or direct you to where you needed to go. Every need was taken care of for my entire family of 20, including a special beach bonfire for my 70th birthday celebration. Food was great and butlers arranged dinners for 5 consecutive nights at different restaurants where we could all dine together. All guests had swim out rooms so we could visit each other in the pools outside our beach front rooms. Everyone raved about the trip and no one wanted to leave. Hats off to Grand Palladium Family Selection team, especially Gerardo and our butlers. We will be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/64ba1c37-ce75-4b8f-92d0-ee124403485a-1768183163746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44670a83-5800-45ae-866b-cf423b7678d1-1768183167312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ed030dea-fa17-411f-aed3-a03a02756929-1768183163899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f8fef1b4-8970-4147-b9db-79c6694b8279-1768183169744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brent Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Brittany Lynn Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids ##### Brittany Lynn Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Stephanie Lynn Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos ##### Stephanie Lynn Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Omar Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Family friendly great staff ##### Omar Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jatin Dec 1, 2025 Liked: Cleanliness The uograded room in building 40 had an amazing view. Rooms were recently renovated with modern look and feel. VEGETARIANS BEWARE! VERY LIMITED SELECTION.... Even the formal dinner restaurants were subpar at accommodating vegetarians. Resort is lacking in quality and features and needs significant improvements compared to other 5-star resorts and other Grand Palladium properties I have stayed at before. The only savior for this trip was the upgraded room with an ocenfront view. ##### Jatin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Theodore Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this property is warm, inviting and very helpful. They will go out of their way to make sure your every need is met as best as possible. The rooms and facilities are very clean and well kept. The property itself has many beautiful buildings, landscaping and Koi ponds. We really enjoyed our stay and will miss the awesome hospitality! ##### Theodore Stayed 5 nights in Aug 2025 ### 8/10 Good #### Girish Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities The Grand Palladium is one of the better resorts in the Riveria Maya region in Cancun. We were very warmly welcomed into the Family Selection lounge and they had honored all of our requests. The upgrade is definitely worth the extra money however the butler service is a hit and miss, depending on whom you get and how full the resort is during your visit. The place is huge so do take the time to explore and enjoy the surroundings. We were given the privilege of accessing all of the activities, areas and restaurants which was a bonus. Our favorites were of course the Nest and Al Hacienda for buffet and El Dorado for dinner. We had made reservations every night but the rest of the restaurants failed to leave a mark with Bamboo being the worst of the lot. The swimming pool area is very well maintained however the main pool is uniformly over 5ft deep so please bear that in mind if going in with kids. Our room was in Villa 49 and was extremely comfortable and roomy. We really appreciated the automatic lights in the bathroom and the seperation between the shower, toilet and washing areas. It's really helped accessibility. The nightly shows were the highlight though and the team went all out every night to make our trip very memorable. We are very grateful to Grand Palladium for their hospitality. ##### Girish Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Parsa Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort with amazing staff and very well maintained property ##### Parsa Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Deanna Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our best vacation, the resort, the staff, the food, the pools, the room, butler service was all five star. ##### Deanna Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### VICTOR Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained. ##### VICTOR Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Jennifer Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful jungle setting on the beach. Outstanding service. ##### Jennifer Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Amul May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great proprty, especially the Family Selection.. Lots of entertainment and varity of things to do for adults and kids. ##### Amul Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Christopher Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed with a party of 8, 4 adults and 4 children ranging in ages from 5-11\. We really enjoyed the butler service as it made dinner reservations very easy compared to other resorts we have stayed at. The resort is big and has a lot to offer, service was great except at the beach buffett/restaurant. Overall great stay and would definitely come back again! ##### Christopher Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Corey Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was nice. ##### Corey Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Avery Wayane Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff!! ##### Avery Wayane Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Michael Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing vacation with our kids. Great clean rooms, tons of baked in amenities including free room service. Great dining options. Loved out butlers Maximiliano and Abraham. ##### Michael Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Megan May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best all inclusive resort we have been to. The Family Selection is the best family centric high end experience at this price point. They made us feel welcome, special, and at home every day. It was amazing. ##### Megan Stayed 8 nights in May 2025 ### 10/10 Excellent #### Adrianne Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, spotless rooms and common areas. Excellent friendly service, great variety of nightly entertainment ##### Adrianne Stayed 6 nights in Mar 2025 ### 4/10 Poor #### DANIEL Dec 21, 2025 Liked: Cleanliness, property conditions & facilities They SCAM YOU with the $600 hotel credit. Is nothing but a sad coupon book. I requested to change rooms because the room had a bad humid smell. They never called me back. I also requested a bottle sterilizer 3 times and I never got it. They pretend they care but they wont do anything like this guy that saw us leaving front desk to complain about the room and said: I can definitely help you out and will personally look into it; 4 minutes later was trying to sell us a time share and guess what? We never saw his face again. They gave us welcome fruits but they were rotten and had mold in it. I complained but then again no action to make things better for us. Food was a 6.5/10 Bed was very uncomfortable 3/10 What I did like was the property itself. Very green and lots of wild friendly animals to see around the property. 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